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CRM Success In The Cloud Dallas User Group July 2009 Meeting
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Dallas User Group July 2009 Meeting

Jan 23, 2015

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Dallas User Group Meeting, July 2009
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Page 1: Dallas User Group July 2009 Meeting

CRM Success In The Cloud

Dallas User GroupJuly 2009 Meeting

Page 2: Dallas User Group July 2009 Meeting

Agenda

Welcome & Introductions

About the User Group

Partner Presentation– Amanda Lea| Pervasive DataSolutions

Events/Happenings

Open Discussion

Housekeeping

ReachLocal Tour

Page 3: Dallas User Group July 2009 Meeting

Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain

forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or

if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results

expressed or implied by the forward-looking statements we make. All statements other than statements of historical

fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other

financial items and any statements regarding strategies or plans of management for future operations, statements of

belief, any statements concerning new, planned, or upgraded services or technology developments and customer

contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and

delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in

our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures,

the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and

motivate our employees and manage our growth, new releases of our service and successful customer deployment,

and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the

financial results of salesforce.com, inc. is included in our quarterly report on Form 10-Q filed on August 19, 2005 and

in other filings with the Securities and Exchange Commission. These documents are available on the SEC Filings

section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other press releases or public statements are not currently

available and may not be delivered on time or at all. Customers who purchase our services should make the purchase

decisions based upon features that are currently available.  Salesforce.com, inc. assumes no obligation and does not

intend to update these forward-looking statements.

Safe Harbor

Page 4: Dallas User Group July 2009 Meeting

About the User Group

Blog– http://usergroups.salesforce.com/dallas/

Twitter– https://twitter.com/dallasusergroup

Facebook– Coming soon

What else should we use to communicate?

Page 5: Dallas User Group July 2009 Meeting

About the User Group

Vision– Build an enthusiastic local community group that enables

members to be more successful with salesforce.com.

Objectives– Success – provide a forum for members to exchange ideas,

best practices, and lessons learned using salesforce.com

– Flexibility – develop a meeting structure that allows for

flexibility, changing member needs, and maturity level

– Quality - ensure that the content being delivered reflects the

needs of a majority of the members

Page 6: Dallas User Group July 2009 Meeting

What’s in it for you?

Networking

New ideas

Tips & tricks

Explore partner tools and services

Page 7: Dallas User Group July 2009 Meeting

Partner PresentationAmanda Lea – Pervasive DataSolutions

Page 8: Dallas User Group July 2009 Meeting

Updates/Events/Happenings

Page 9: Dallas User Group July 2009 Meeting

Summer ‘09 Release & Open Discussion

Features– http://ideas.salesforce.com/popular/coming_in_summer_09

Ideas Under Consideration– http://ideas.salesforce.com/popular/ideas_under_consideration

Force.com Community Links– IdeaExchange – http://ideas.salesforce.com/

– Community Forum - http://community.salesforce.com/

Open Discussion– Did you implement something cool? Having a challenge?

Page 10: Dallas User Group July 2009 Meeting

Upcoming Events

Dreamforce– November 17-20, 2009 (www.dreamforce.com)

– Remember to use the UG promotion (CRUSER)

– $100 off Early Bird Price (making it $699)

– Check out the ROI document at the Dreamforce site

Page 11: Dallas User Group July 2009 Meeting

Admin to AppBuilder Campaign

Page 12: Dallas User Group July 2009 Meeting

It’s Easy to Get Started

Register for a Free Starter Kit for Admins

Free Force.com Online Training Modules

App Templates for Common Business Needs

10 Free Force.com One-App Licenses (Up to 1 Year)

www.salesforce.com/hero

Page 13: Dallas User Group July 2009 Meeting

Time to share…User Group best practices

Some new ideas

Innovative agendas

Innovative scheduling

Community support

Virtual options

Page 14: Dallas User Group July 2009 Meeting

A couple of sites to bookmark…

http://usergroups.salesforce.com/dallas

www.appexchange.com

http://success.salesforce.com – http://ideas.salesforce.com

http://developer.force.com

Follow Salesforce on Facebook

Lots of options on Twitter

Posting a Job / Looking for a Job:– http://community.salesforce.com/sforce/board?board.id=jobs

Page 15: Dallas User Group July 2009 Meeting

Thank you!

Thank you!

Thank you!