Daily Performance Evaluation

8/6/2019 Daily Performance Evaluation

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Performance feedback and Evaluation Page 2

Term project

Corporate information system

Submitted to:

Prof. Ateeq Ahmed

Submitted by:

UCP Students Year 2010


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Introduction to the organization:

The Directorate of Staff Development is rendering valuable / meritorious services in the

field of teachers training since last 50 years. The institution was established with the

name of Education Extension Centre (EEC) in the year 1959. Since its inception it is

contributing positively in the progression of education in the Province by working as a

change agent. The Government has facilitated teacher development by evolving a

specific role for the Directorate as an organization solely responsible for coordinating

and ensuring teacher development in the province.

The Directorate was linked with University of Education (UOE) for couple of years.

However, it was delinked from the same in the year 2004 and restructured to become

an apex organization for teachers professional development. In the year 2006 Punjab

Institute of Teacher Education (PITE) and Government College of Elementary teachers

(GCETs) were also given under the administrative control of DSD. In the year 2009 PITE

was merged with DSD in order to strengthen the institution as one unit and for a

coordinated effort towards attainment of its goals.

Paradigm Shifts in Teacher Development

(2004 to date)

Rationalization of all teacher development agencies in Punjab:

y Major Shift in Conceptual Structure

y Decentralized Delivery Structure

y New Functional Role of DSD

y Revised Organizational Structure

y Trainers-on-call (equitable district wise resource base)

y Established Linkages at the District Level (district govt. and field)

y Innovations in DSD Practice

y Coordination with stakeholders


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y Public private Partnerships

y Certification of Trainers and Trainees

y Technology assisted training Quality AssuranceMechanism at filed level

The daily evaluation process:

Directorate of Staff Development, Wahdat Road is a well known Govt. institute of teacher

education and training. A venue, where training program is an ongoing affair! Every program

consists of syndicate work, group-activities followed by presentations. Another part is the

training sessions conducted by Resource persons.

For every 90minutes class session the resource person is evaluated through a form called

Workshop Feedback Form. These forms are then submitted to the class in charge who are

responsible to make sure that all the marks are summed correctly along with other formalities.

These forms are then submitted to a computer operator who feeds those marks into an excelsheet. Similarly, feedbacks from all the classes for the same resource person are fed into

computer and finally the percentages are calculated. The obtained percentages are then


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compared with previous training results and conclusions are formed.

The Problem Statement:

The English-medium schools training crash program which is on the go for past one year, has

seen many faces as resource persons. The content of the training by an large remain the same.

When it comes to planning and deciding the list of resource-persons for the training, the only

source of selection is all those INFORMAL DISCUSSIONS between program administrator and

class in charges.

Because..

There is NO efficient way of evaluating a trainers performance from others or his own with

previous results. The only way is to look back into all those 20 files and calculate the

consolidated percentage for one trainer and then repeat the process for others which is tiring

enough to refrain the management to do so.


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Besides there is no surety about the data validation and authenticity. Even if tried there has

been drastic variations witnessed when results analyzed.

Hence we are left with a big Question mark even if the true method of evaluation applied.

Analysis Basics:

No of classes per training = 6

No of participants per class = 35 to 40

No of training sessions /day for each class = 5

No of feedback forms filled per class= 5x35= 175

Total feedback forms per day = 175x6s = 1050

Total feedback forms in 8-day training = 8400

Loop Holes:

Class A,E, F : Almost all the forms I have to redo!

Class B:Participant often dont read carefully so we have to change few things

Class C: They dont sum up the marks correctly!

Class D: I have to spend extra two hours in the late evening almost every day.

Pareto Chart:


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Cause Effect Diagram:

participants

lengthy forms


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mistake in forms

difficult to understand

Class in charge

favoritism

change in forms

difficult to recheck

Data entry operator

hasty work

mistake in typing

wrong calculation

Management

Not proper evaluation

Costly process

Don't get desire result

Forms point of view

Lengthy forms

Mistake in forms

Difficult to understand

Data entry operator

Hasty work

Mistake in typing

Wrong calculation

Class in-charge

Favoritism

Change in forms

Difficult to recheck

Management

Not proper evaluation

Costly process

Don't get desire result

Causes and Effects:


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Findings:

The evaluation is may be unfair because class in-charge has personal grudges.

Since participants do all the five forms the next day morning the evaluation cannot be

just.

In the hurry of their next day assignments, participants do it in haste.

Probability of errors is even higher when two persons have to do entries from 8400

forms.

Management Need: Management needs Topic-wise performance history of a trainer to make further

decision.

Since it is difficult to grab a trainers performance history from 15 different files, the PA

relies on self assumed percentages.

Other decisions:

Which topic is best delivered by which trainer?

The decisions about course content pacing.

The remuneration reviews

Need for the new system:

A trainers performance analysis


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Class wise

Topic wise

Training wise

Performance history

Trainers comparison

Decisions about cost per training

Reduction in time and money cost of manual forms.

Suggested solution: A networked application software to :

Ensure all the calculations are correct.

Everyone does evaluation independently.

No photocopy hassle.

No chances of personal favors by class in charges.

No separate data-entry slots and reduces the errors probability.

Efficient and effective

Advantages of solution:

A trainers performance analysis

Class wise

Topic wise

Training wise

Performance history

Trainers comparison

Decisions about cost per training


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Reduction in time and money cost of manual forms.


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Description:

All participants who come to training are given an ID. Through a form they submit their

feedback which is then consolidated for a trainer class wise, topic wise and then training wise. It

will also update the trainers performance history for future reference and decision making.

Conclusion: Hence we can start using an efficient and effective IT based solution with the only cost

of Application development.

Daily Performance Evaluation

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