DAFTAR ISI HALAMAN JUDUL............................................................................................. i LEMBAR PERSETUJUAN TUGAS AKHIR...................................................... ii LEMBAR PENGESAHAN TUGAS AKHIR ...................................................... iii PERNYATAAN ORISINALITAS TUGAS AKHIR ........................................... iv ABSTRAK ............................................................................................................ v ABCTRACT ......................................................................................................... vi RIWAYAT HIDUP ............................................................................................... vii KATA PENGANTAR .......................................................................................... viii DAFTAR ISI ......................................................................................................... ix DAFTAR TABEL ................................................................................................. xi DAFTAR GAMBAR ............................................................................................ xii DAFTAR LAMPIRAN ......................................................................................... xiii BAB I PENDAHULUAN 1.1 Latar Belakang .................................................................................. 1 1.2 Rumusan Masalah ............................................................................. 5 1.3 Tujuan Penelitian .............................................................................. 5 1.4 Kegunaan Penelitian ......................................................................... 5 BABII LANDASAN TEORI 2.1 Good Corporate Governance ........................................................... 7 1. Definisi Good Corporate Governance ........................................ 7 2. Prinsip-Prinsip Good Corporate Governance ............................. 8 3. Tujuan penilaian penerapan Good Corporate Governance ......... 12 2.2 AHP (Analytical Hierarchy Process) ............................................... 13 2.3 Kinerja............................................................................................... 14 2.4 Efektivitas ......................................................................................... 15 2.5 Penelitian Terdahulu ......................................................................... 16 BAB III METODOLOGI PENELITIAN 3.1 Jenis Penelitian.................................................................................. 19 3.2 Tempat dan waktu penelitian ............................................................ 19 3.3 Sumber Data...................................................................................... 19 3.4 Teknik Pengumpulan Data ................................................................ 20 3.5 Teknik Analisis Data......................................................................... 20 BAB IV HASIL PENELITIAN DAN PEMBAHASAN 4.1 Gambaran Umum PT Pegadaian (Persero) ....................................... 24 1. Sejarah PT Pegadaian (Persero) ................................................... 24 2. Lokasi Penelitian.......................................................................... 26 3. Visi dan Misi PT Pegadaian (Persero) ......................................... 26 4. Struktur Organisasi ...................................................................... 27 5. Uraian Pekerjaan (Job Description) ............................................ 29