D56 Course Goals understand cultural context of international technology relationships study how culture impacts various tech. management issues identify practices and lessons learned by top firms to deal with these issues In Order to: avoid costly mistakes build needed capacity benefit from diversity
D56 Course Goals. understand cultural context of international technology relationships study how culture impacts various tech. management issues identify practices and lessons learned by top firms to deal with these issues. In Order to: avoid costly mistakes build needed capacity - PowerPoint PPT Presentation
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D56 Course Goals
understand cultural context of international technology relationships
study how culture impacts various tech. management issues
identify practices and lessons learned by top firms to deal with these issues
In Order to: avoid costly mistakes
build needed capacity
benefit from diversity
Culture Issues in Global TechnologyRelations - Course Structure
Regions & Countries China Japan W. Europe Israel Latin America Eastern Europe Emerging Nations
Efficiency Rationality Individualism (plus Human Relations) Egalitarianism Progress & Materialism Quality of life/Humanitarianism Ethnocentrism
Corporate US Culture Shifts
From Paternalism Male Authoritarianism Traditional family Hierarchy Old boy network
To Fraternalism Female Democracy Blended family Horizontal Team
French-German Management Issues Comparison
France Strong sense of person Individuality but rigid rules and
centralization Rigid social structure Work to enjoy the good life Privacy; little employer-
employee discussion Cartesian logic Strong government role; many
state-owned enterprises Little use of consultants Catholic majority
Germany Strong group loyalty Ingrained sense of authority
figures Movement - since WW II Industrious; proud work ethic Formal but communicative;
management-worker rapport Specialism & experience Free enterprise spirit; modest
government involvement Considerable consultant use Protestant majority
French-German Similarities
Delegation of authority Mergers Marketing and advertising Hiring and firing Industry size Planning Family
Aspects of Japanese Culture Impacting Technology
National high-context village; self-perpetuating elites An articulated commitments and obligations system;
power usually wins, is accepted but recourse possible Hierarchical, with bottom-up participation; controlled
decentralization, use of task-forces Harmony, cooperation and consensus valued over
personal achievement; relationships critical Defined, “know your place”, roles; tolerance for
subordinate failure Visionary long-term & broad obligation leadership Detail oriented processes and measures plus images
and symbolism, complex context (“ba”) critical
EXAMPLES OF CULTURAL IMPACT
• How meet• How initiate communications• How communicate - and what constitutes
communication• When you communicate (or not)• Where communicate• Who communicates, to whom• What you communicate• How decisions are made• The speed of decision making - and the speed
of implementation• What regulates business or other relationships
CULTURAL INDICATORS: WORDS WITH NO ENGLISH EQUIVALENT
LESE MAJESTEPHI, PHI BABACI
AMAE / ENRYOGIRI / NINJOSHOKAIJO
WAIWA JAI YIN (CHA YIN)
KRENG CHAI (GENG CHAI)TATEMAE / HONNEMAHARAGEI
CULTURAL INDICATORS: WORDS WITH NO ENGLISH EQUIVALENT(2)