CV of Dr Rajesh Arora - paepi global

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Professor (Dr) RAJESH. S. ARORA, DFRIM

CHANCELLOR – PROPOSED UNIVERSITY STATE OF JHARKHAND (INDIA)

CEO- SPONSORING BODY & EX-VICE CHANCELLOR – APEX PROFESSIONAL UNIVERSITY

ASSESSOR, SHL INTERNATIONAL, UK

EXTERNAL EXAMINER, AMERICAN UNIVERSITY OF BAHRAIN, BAHRAIN, 2017-19

FELLOW DOCTORATE, ROYAL INSTITUTIONS, SINGAPORE, 2016-2019

APPROVED PROFESSOR CUM DIRECTOR UNIVERSITY OF MUMBAI 2009-11

APPROVED DIRECTOR, UNIVERSITY OF PUNE 2011-12, 14-16.

EXTERNAL EXAMINER, INTERNATIONAL UNIVERSITY OF MANAGEMENT, NAMIBIA, 2017-18

SPECIAL INVITEE TO YOUTH FOR PEACE AND RESILENCE 13, MARITIME ACADEMY OF ASIA AND THE

PACIFIC, AMERICAN UNIVERSITY OF SOVEREIGN NATION, ARIZONA USA 2016 TITLED AS YOUTH PEACE AMBASSADOR

SPECIAL INVITEE TO DE LA SALLE UNIVERSITY, ACTION RESEARCH ACTON LEARNING CONFERENCE –

PHILIPPINES FEB 2015

BHARAT SHIKSHA RATAN AWARD – GLOBAL ACHIEVERS FOUNDATION, NEW DELHI 2014

SPECIAL INVITEE TO PHILIPPINES ASSOCIATION OF EXTENSION PROGRAM IMPLEMENTER IN ASSOCIATON WITH UNIVERSITY OF PASIG, PHILIPPINES DEC 2014

CONTESTED FOR DEPUTY VICE CHANCELLOR (ACADEMICS & STUDENT RELATIONS) AT MASENO

UNIVERSITY, KENYA – SEPT 2014

RECIPIENT OF CONTRIBUTION TO HIGHER EDUCATION AW ARD BY WORLD CHANCELLOR AND VICE CHANCELLOR CONGRESS JUNE 2014

CONTESTED ELECTION FOR RECTOR POSITION, UNIVERSITY OF PORTO, PORTUGAL APRIL 2014

EX VICE PRESIDENT, KINGS UNIVERSITY COLLEGE, GHANA, WEST AFRICA 2013-14

VISITING PROFESSOR DHBW UNIVERSITY, GERMANY 2013-2018

PRACTICE LEADERSHIP AWARD – SOUTH EAST ASIA LEADERSHIP CONFERENCE 2013

KIE CONFERENCE SESSION CHAIRMAN SEPT 2013, 2018 UK

KIE - RESEARCH ADVISORY COMMITTEE- AIMS, UK SEPT 2014-18

SESSION CO CHAIR – UNIVERSITY OF GREENWICH – INTERNATIONAL CONFERENCE ON COMPARATIVE & MULTIDICPLINARY STUDIES IN SOCIAL HUMAN SCIENCES 2013

HOST SCIENTIST – DR C V RAMAN FELLOWSHIP DEPT OF SCIENCE AND TECHNOLOGY, GOVT OF INDIA- FICCI 2012

RESEARCH SUPERVISOR- NCERT FOR INTERNATIONAL PROGRAM ON GUIDANCE AND COUNSELING 2011

APPROVED GUIDING TEACHER WITH ISTD, NEW DELHI 2007

APPROVED TUTOR FOR MANAGEMENT, HERIOT WATT UNIVERSITY,UK 2004

CERTIFIED TRAINER – CARLTON ADVANCED MANAGEMENT INSTITUTE – FOR CERTIFIED TRAINER & FACILITATOR PROGRAMME, USA 2007

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PROFESSOR (DR). RAJESH S. ARORA 1403, Dheeraj Savera Tower, CST 174/3, Khatau Mill Compound, Borivili East Mumbai 400 066, India

Sept 20th 2021 Honourable Chairperson – PAEPI Philippines Good day

Greetings of Peace from Mumbai, India.

Sub: Detailed CV for Contributing as PAEPI Global Membership Committee Chair towards PAEPI GLOBAL INITIATIVES for development of Institution and Youth in Higher & Technical Education Area of Expertise (Administration): Administration, Documentation, Record Keeping, Planning & Scheduling Jobs, Meetings, Setting Priorities, Working on Agenda, Follow-up, Operations, Quality Assurance, Institutional Planning, Research & Effectiveness, Liasioning with Committee/ Council/ Institutions / Universities/ working as per SOP / Government Policies, Protocol Management, Administration & Development Area of Expertise (Academic) :Academic Planning & Operations, Quality Assurance, Institutional Planning, Research & Effectiveness, Liasioning with Committee/ Council/ International Universities/ Client/ Training Delivery & Consulting, Setting Academic Policies and Procedures, University Administration & Development Buiness Courses taught: Marketing, Strategy, Entrepreneurship, Business Leadership & Organisation development at Heriot Watt , UK, Informatics (Singapore) in Kuwait/Dubai, Charles Sturt University (Australia), DHBW Germany, GSO Germany and more. Training & Consulting for : FMCG, Consumer Durables, Oil Power Gas, BFSI, IT/ITES, Hospitality, Gems& Jewellery, Automotives, Mfg etc, Trained 75000 ppl in last two decades and conducted business worth USD 700,000/-, www.tqmsglobal.com Skill level: Undergraduates, Graduates & Doctoral Students, Academic Management & Administration, Internationl Liasion with Universities, Industry Connect, Curriculum Design and Development with Industry relevance, QA , Institutional Research and Effectiveness, Career & Employability Enhancement Program Accreditation: Interacted as Director with NBA/ NAAC Peer team and institute Program was Accredited and Institute received Accreditation for 5 years with a score of 3.10 and contributed to AACSB work at IMT Dubai.

The Profile of the undersigned is a combination of Industry and Academic Experience for the past 30 years (1988-2019). The experience gained in past 29 years in the Industry (Sales/Marketing), Academics, (National / International (UAE, Kuwait, Africa, Manila, Portugal, Germany) & Business Consulting & Research & Training helps to contribute to the applied position with necessary Doctorate in Business Policy & Administration from University of Mumbai (2002).

The Professional vision is to “Contribute towards Human Capital Enhancement that augments the Academic and Administrative Strategic interventions to build institutions”

My profile was also shortlisted by Maseno University, Kenya and University of Porto, Portugal 401–

500 th WorldUniversityRankings2021, https://www.timeshighereducation.com/world-university-rankings/university-

porto for the Position of Vice Chancellor, here is the full 90 minute interview, which probably could answer many of your questions, https://youtu.be/VdVGcucZjgo Contributing to University & HEI Goals for

Development & Growth As an expert in the area, I set my priorities towards: A) Managing progressive relationship and support with statutory bodies along with getting required funding. B) Skilling students to deliver excellence in education with high end contribution to Research & Intellectual Capital from the Academia. C) The outcomes of set goals in Teaching, Research and Student satisfaction will support the “reputation for capability building of the universities / institution that grows in conjunction to the status of a teaching and research-based institutions. D) Curriculum Enhancement along with Program enrichment exercises along with Stronger Industry University Partnership is on agenda to add fresh thoughts to key deliverables for higher placements. E) Attracting Students towards the university activities with dynamic marketing strategies that support the Admission and marketing team will also be a part of the action plan.

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F) Faculty Development through Exchange programs with International Universities will enrich the learning ambience with key learning resource system. G) University SOP‟s will be based on Accreditations & Ranking processes.

Contribution to University Development, Growth and Administration Since 2009, while working with University of Mumbai, Kalina Campus as Director, I have been engaged not only in the University Institute Academic & Administration activities but in a wide variety of University, Administration, Examination systems, Change of Syllabus, adding new Programs and Being a Nominee of University & Directorate of Technical Education (MS) for Selection of Professor/ Director and Approval for New Programs. Further with International Exposure at Kings University College as Vice Chancellor (Vice President) I was involved in campus development, Program restructuring, University alliance with LMU, UK and with local statutory body National Accreditation Board, Ghana. My last Assignment as Registrar at Chandigarh University allowed me to gain experience in understanding the University process of administering actions, Conduct of Statutory Meetings, Reporting to Statutory Bodies, Funding Agencies and Records Management of the University including whole of Administration. Contribution to Policy Planning thru Business Strategy and its implementation: Since 1998, I am actively involved in setting business targets and evaluate varied permutation and combinations towards achieving them. The exercises conducted focused on drawing business plans and working on cost estimates, marketing budgets, revenue numbers of different business. This has been one of the key focus with quarterly reviews with the Senior business teams. The industry experience had a touch of financial perspective to every work for e.g. Annual budgeting, Cash Flow Operations, Customer Profitability and Growth Analysis and setting of various financial metrics to measure organisational success from time to time. Various Segmenting, Targeting & Positioning strategies by business interest & regional growth is part of the profile. The P/L responsibilities are viewed as Profit centre concept to ensure they are viewed on pre-defined dashboards to measure effectiveness of the organization. At Educational Institution, since 2004 efforts are invested in evaluating Institutional TOWS and align an Academic Operation strategy that leads to Quality Enhancement initiatives, Employability Enhancement Initiatives for graduating students including Strengthening Industry Institute Interaction, cross pollination of Ideas from other disciplines like Fine Arts, Engineering, Technology etc to build commercial acumen of students. Contribution to Learning & Development

Academic Teaching exposure for the past 24 years (1996-2019) at management institutes in India and abroad has encouraged making conceptual learning’s stronger and putting forward learning assignments with practicum for benefit of students / trainees. The courses delivered are in the area of Marketing, Business Strategy & HR. The exposure with Heriot Watt University, UK In Dubai / Kuwait (2003-06), IMT Dubai(2009-10), Informatics-Singapore in Kuwait (2004-06), Duale Hochschule Baden-Württemberg Heidenheim-Germany, GSO (Germany) (2013-18), University of Porto (Portugal) 2014, Maritime Academy of the Asia and Pacific - Phillipines,2014-18) Kings University College,2014 Ghana, London Metropolitan University, UK, University of Pasig (Philippines), De La Salle University (Philippines), American University or Sovereign Nations,(USA) (2016-18), cultivated the understanding of International teaching & learning mechanisms with multimodal teaching pedagogy.

The exposure with TACK Training International, UK (In association with Aptech Ltd) www.tack.co.uk enabled to assist corporations of various size to develop L& D Strategies in alignment to Financial Performance Metrics. Since 1998, the efforts are invested in capability enhancement of varied organisations by identifying Capability deficits in a scientific manner. Sufficient exposure in Oil/Power & Gas FMCG / Consumer durables/ IT/ Banking/Finance/Insurance/Manufacturing/ Automotives/ Banking Finance Insurance sectors to drive Sales/ Sales Management / Customer Service/ Channel Management / Managerial and Leadership Management Education and Training programs; have enhanced the Business, Process and competencies understanding. This has built the intellectual capital to drive Business processes with a defined purpose and a learning centric delivery. The consulting experience with focus on Business development & Account Management & understanding of processes has built the overall persona to take charge of challenges faced by business with substance and style.

Contribution to Research (National & International) The nomination as a Host Scientist (2011) under Dr. C V Raman Fellowship Program by Department of Science & Technology & Federation of Indian Chamber for Commerce & Industry (FICCI) to direct Post

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Doctoral Research Thesis with African Scholar for Six months has added value to research and academic portfolio. The experience gained by guiding & supervising research proposal for PhD Students in Management Research at ITM BITS (Mesra) during the period 2002- 2009 & Approved Internship Guide with ISTD since 2007 and Research Supervisor for International Program on Counseling & Guidance by NCERT in 2011 gave a chance to promote research-based culture in academic institution during my tenure.

I am contributing as a member of the Research & Advisory committee for the KIE Conference 2014-19, http://www.kiecon.org/page9.html for AIMS. I am contributed as Session Co Chair for the University of Greenwich at International Conference on Comparative and multidisciplinary Studies in Social and Human Sciences http://www.conference.ijmcs-journal.org/themes4.html

I am constantly involved in Professional & Industry Research Activities till date. During the period of 2007-19, I have personally executed “paid” Industry & Business Research, Training & Consulting activities of USD 200,000. This was possible by setting up our own venture TQMS Global. (www.tqmsglobal.com). Besides writing 125 training manuals (Monographs) for In-company program for private circulation keeping in mind the audience training requirements, there has been focused contribution in writing 20 Research papers and more than 40 Business Research reports, 15 Plus Guest Speaker, 10 Key note address at National and International Conferences.

Internationalization of Education

The exposure gained from Heriot Watt University (UK), DHBW Germany, AUSN (USA) MAAP University of Pasig, TUP (Philippines) and Royal institution of Singapore, IMT (Dubai) & KUC (Ghana) IUM (Namibia) has aided in better understanding of International Research and Knowledge Transfer Partnerships between institutions. I have executed International Teaching Partnerships including Student, faculty and staff exchange agreements with Universities in Europe and Philippines.

Leadership and Communication

Industry Experience of 30 years in Sales, Service, Marketing, and Training & Business Consultancy has nurtured the business acumen to draw and work on business plans, build relationship with varied stake holder, promote customer retention with acquisition of new business and clientele. This exposure allows bridging the gap between Academic and Practices by integrating multi modal methods of Training, Learning & Assessments. They are accordingly aligned with the needs of the Organization.

The time and effort invested in varied verticals for Training, Business Consulting and Research has enhanced the intellectual capital. Working with collective wisdom has enhanced satisfaction level of varied stakeholders. These skills have allowed being collaborative and cohesive with team to achieve goals. The role led during this period has provided opportunity to work on performance management, Coaching and Counseling my academic and administrative team to make the organizations/institution perform better.

Hope the above summary integrates with your concurrent needs to discuss further on my arrival.

I look forward for an encouraging response.

Thanking you & best regards

Dr Rajesh Arora Weblinks: Press & TV Interviews with Portuguese Channel while contesting Election for Rectors Position https://www.youtube.com/watch?v=Q6lJYpjO33Y http://www.youtube.com/watch?v=7Ll2ldmpL2Q http://www.youtube.com/watch?v=jmKsBxYnIzk This link https://youtu.be/VdVGcucZjgo is the complete 90 min presentation when i contested the election for Rectors Position at University of Porto this April 2014. This one hour address details my expectation from the students pursuing MBA Program. This was recorded on 29th July 2015 as a welcome address to our FY MBA Students. https://drive.google.com/file/d/0B9trsXMRIgMMS2JZYlRhOUs5b1k/view?usp=sharing https://drive.google.com/file/d/0B9trsXMRIgMMbmE2OGk5dmxNMTQ/view?usp=sharing https://drive.google.com/file/d/0B9trsXMRIgMMdGR5bGxfazU2OVk/view?usp=sharing https://drive.google.com/file/d/0B9trsXMRIgMMMWtENE1ycEJoa28/view?usp=sharing

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Curriculum Vitae

I take complete responsibility for presenting all supporting statements and correctness of facts mentioned throughout the Curriculum Vitae. Dr. Rajesh Arora

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Curriculum Vitae - Index

S. No.

Particulars Page No.

1

Personal Details and Family Background 07

2 Statement of Vision 08

2 Educational Qualification 10

3 Total Professional Experience

11

4 Teaching Experience Since 1995 13

5

Experience of Guiding Post Graduate Students by Research 15

6

Experience of Guiding Post Graduate Students by Paper 16

7

University Administration Responsibilities 17

8

Reference from immediate Employment a nd past Employments

18

9

Research Profile • Publications of Research Papers in peer reviewed referred Research Journals

• Monographs Authored

• Presentation in Seminars and Conferences

• Patents filed and obtained.

• No. of PG/M. Phil/Ph. D/ students guided.

• Conferences / Seminars/Workshops/FDP attended

• Conferences / Seminars/Workshops/FDP conducted

• Guest Lectures and Industry Research Presentations

• International Exposure/Visiting abroad

• Association with professional bodies

• Awards & Recognitions

• Any other Notable achievement

• Innovative techniques in Academic pursuit

19

22

25

27

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28

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31

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Personal Details of Dr. Rajesh Arora

Family Background S. No Particulars Relationship Profession

1

Shri Sham Sunder Arora

Father

He has worked in Instrumentation in Voltas for 40 years of his professional Career.

2

Late Smt Chanchal Arora

Mother

She had been a Teacher and later Principal at SKMS High School for 40 years of her life.

3

Shalini Arora

Spouse

She is a Post Graduate in Commerce and Education from University of Mumbai. She is an entrepreneur and operates her own training firm called TQMS Global. www.tqmsglobal.com

4

Tanishqa Arora

Daughter

Post Graduate in Psychology

5

Anshiqa Arora

Daughter Studying in Class XII

Address 1403,Dheeraj Savera, CST No 174/3, Opposite Bhor Industries, Borivali East, Mumbai 400 066, INDIA

Mobile

(I) 91 98 339 24430

Email ID (Official)

[email protected]

Email ID (Personal)

[email protected]

Date of Birth

29 September 1969

Passport Number Visa Issued by Countries Visited

M 0304496 Date of Issue 18/07/2014 Date of Expiry:17/07/2024 USA, State of Kuwait, UAE, Germany, Portugal, Philippines & Ghana Europe, UAE, Kuwait, Bahrain, Africa, Philippines

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Statement of Vision

OBJECTIVES & MISSION

‘Learning that is Reflective and Experiential; keeps me motivated at work’. The mission that I wish to accomplish by

being in the profession of “Enhancing Human Capital” by contributing towards Competency Building of

Institutions and organizations.

It will be a matter of pride and honour to witness that Universities/ institution globally are getting aligned with skilling

students to deliver excellence in education in conjunction to internationally accepted norms of higher and technical

education along with high end contribution to Research & Intellectual Capital.

The universities address the nation’s as well as regional needs for capacity building in higher education and

contributing to the balanced regional development. Hence it is believed that the “reputation for capability building of

the universities / institution grows in conjunction to the status of a teaching and research-based institution.

This brief statement of Vision for commitment to capability building with balance Regional development by ensuring

access to higher & technical education for all. It sets forth the main areas for attention and describes action steps

that are important to continued progress towards building capability and expertise in varied academic domain. The

perspective plan encourages a regional wide campus filled with creativity, confidence, energy, and productivity; the

hallmark of higher order programs coupled with Industry need for trained manpower. This would widen the circle of

its own influence internally to support interest of the larger community coupled with international agenda.

There has been growing and attracting balanced interest of investors in diversified industries with strong technology

differentiator. Hence the universities / Institutions have to strive to partner with organisation to become leading

Institutions in Industry Institutional partnerships. It will be interesting to foresee the new management thoughts,

knowledge and informed economy, and along with its affiliating partner international Universities in times to come for

internationalisation of education.

It’s not to forget the celebration of multiples successes of our well-established institution but also to create a new

vision to amalgamate with challenging higher and technical education environment that we have been facing. The

common challenge that every higher education institution is facing is to how to prepare students for increasingly

complex organisations and careers. Hence, it’s critical for the institution to:

A) Take a broader look on the professional responsibility of graduating students to multiple stakeholders,

B) Know how we can strengthen better understanding on the phenomena of globalisation,

C) Build value-based leadership with strong ethics and governance,

D) Strive towards ability to innovate by supporting national agenda,

E) Educate and train faculties to think critically, decide wisely, communicate clearly and implement effectively.

F) Introduce Reforms in Examinations and assessment system that cover the Affective, Behaviour and

Cognitive Variables.

The efforts have to start modestly and look inward on the Threats, Opportunities, Weakness and Strength (TOWS)

that allows our faculties to evaluate the institution’s history and positions, Intellectual and Financial Health of the

university for the future. Hence assessment of Industry trends, current competencies level, leading & emerging

professions will be required in setting up a new vision framework. Collaborative thinking and high level of support &

cooperation from Management, Deans, Faculty, Administrators, students, executives, Statutory councils,

accreditation agencies, Employers, Industry, Industry associations including few select international university

institutions will be the priority to steer discussions by maintaining rigorous follow-up to ensure the Accreditation is

well maintained and listed as one of the contributing institutions.

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It’s important for us to build new developmental strategies, which can:

A) Respond to demands of the students with more global perspective from partnered Universities.

B) The partnered university programs are positioned with full-fledged pursuit of integration and a

multidisciplinary perspective for cross pollination of Ideas.

C) Amendments in schemes and syllabus are conducted with involvement of all stakeholders including

students.

D) Re-design purpose, position and build program design parallel to universities with QS ranking & TIMES

Ranking top university allowing students for horizontal, vertical and lateral movements to build their career.

E) Strengthen interest with innovative teaching, learning and assessment methods especially in STEM field to

minimise drop outs and reduce scalability of getting employed.

F) A balance between knowing, doing and being component at the university for Academic Staff through

Academic Staff colleges and thereby translating to class room environment.

G) Challenge current Administrative setup and work out new policies and framework by taking stakeholders in

confidence from different institution.

H) Integrate with Industry for research and professional practices leading to establishment of patents, centre for

research, innovation and entrepreneurships and start-ups that could be pursued in line with programs.

To build the above opportunities is not going to be without challenges that are internal and external too. These

complex challenges could be securing faculty with skills, level of localisation, broadening of Research and Research

methods, assessing higher cost of curricula in lieu of small group teacher student ratio and action learning. These

challenges are significant but it could be believed that they are not insurmountable, and will offer a number of

suggestions for how they will be overcome by individuals through collective wisdom and action.

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Educational Qualifications

Medium of Instruction was “English” in all the courses mentioned herein.

Academically, Credits are gained in 12 years of postgraduate management qualification in

marketing from Wellingkars & NMIMS management institutes affiliated to conduct Mumbai University courses. (www.welingkar.org, http://www.nmims.edu/), I have invested five-years in doctoral studies in Marketing from Mumbai University. The title of the thesis is “Developing & Evaluating marketing Control Standards in Consumer Goods Industries” (www.lsraheja.org) Educational Qualification

University Duration Institute Class

Fellow Doctorate in Management

2016

------ Royal Institutions of Management, Singapore http://www.ri2020.com/about-us

Awarded 2016-2019

Certified Trainer & Facilitator

Autonomous 6 months 2006

Carlton Advanced Management Institute , USA http://www.carltonglobal.com/

Pass

Doctor of Philosophy (Ph.D) Dept of Commerce – Business Policy & Administration Topic: Developing & Evaluating Marketing Control Standards in Consumer goods Industries

Mumbai

Registration Date. 15th Oct 1996 Completion Date: 9th July 2001

L S Raheja College of C ommerce & Economics www.lsraheja.org

Pass.

Masters Degree in Marketing Management (M.M.M) (Three Years Part-time Six Semester)

Mumbai

1992-95 Prin L N Wellingkar Institute of Management Development & Research www.welingkar.org

61.70%

Diploma in Marketing Management (D.M.M) (One Year Part time – Two semester)

Mumbai

1991-92 Narsee Monjee Institute of Management Studies Tel No: 9122-26143177 www.nmims.edu

Sem I 68% Ist Sem II 65% Ist

Bachelors of Commerce B.com (Three year full time course)

Mumbai

1986-89 MMK College of Commerce & Economics http://www.mmkcollege.org/

52% (Iind ) Business Mgt (61%) (Ist)

HSC

Mumbai Board

1986 MMK College of Commerce & Economics http://www.mmkcollege.org/

60%

SSC Marathi was learnt throughout the school education as one of the language besides English & Hindi

Pune Board 1984 SKM High School 60%

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Total Professional Experience – 30 years Post MBA Experience 24 years

Post-Doctoral Experience 18 years Company & Grade Pay

Designation Company’s Website

Post MBA Experience since 1995

Evidence Available on Request

APEX Professional University Rs 1,35,000/- Plus Benefits as per Act/Statues

CEO (Sponsoring Body) & VICE CHANCELLOR

https://www.apexuniversity.edu.in/personnel/dr-rajesh/

Since Oct 28th 2019- Sept 30th 2020 as CEO & Dec 1st 2020 – 10th July 2021

Appointment Order & Reliving Order

DHBW Germany

Visiting Professor https://www.heidenheim.dhbw.de/startseite

February 2013 -till date

Appointment Letter

TQMS Global

President/CEO www.tqmsglobal.com

72 months April 1st 2014 – till date.

(self owned firm)

Chandigarh University A+ NAAC Grade Consolidated Rs 225,000/- pm

Registrar

www.cuchd.in

07 months April 2017-Nov 30th 2017

Appointment Letter, Experience certificate

Kings University College (NAB Accredited) USD 4000/- equals IMR 240,000 pm

Vice President

www.kuc.edu.gh

07 months Sept 1st 2013 – 21st March 2014

Contract Letter & Compromise Agreement on closing of contract

Universal Education Group INR 266,000 pm

Chief Operating Officer (Higher & Technical Education)

http://www.universal.edu.in/start.html

08 Months 3rd May 2012 - Dec 30st 2012

Appointment letter Copy & Work Experience Certificate

University of Pune Approved Director at Padmashree Dr D Y Patil Institute of Management Studies (Accredited MBA Program by NBA/ NAAC A GRADE) Basic 67000 Sixth pay

Director www.dypims.com

20 months 16th May 2011- 2nd May 2012 Dec 22nd 2014 – 31st Aug 2015

Appointment letter copy, Salary Certificate, University of Pune Approved Letter CCO / 4388/ 20th June 2011

University of Mumbai’ NAAC Five Star Status Consolidated 45,000 pm Vth pay Professor Scale

“Professor Cum Director”

www.mu.ac.in/alkesh

24 months March 2009- March 2011

Appointment Letters, PhD registered Students details Approval Letters TAU/6000/2009, TAU /600/2010, & TAU/1433/201

TQMS

CEO (Self Employed)

www.tqmsglobal.com

24 months 1st April 2007- 7th March 2009

Executed Paid Research, Consultancy & Training Business of approximately 30 lacs.

Smt K G Mittal Institute of Management & Technology As “Director” Basic 19,400 IV the Pay Scale

Director www.mittalinstitute.com

10 months 19th June 2006- 31st March 2007

Institute Website Institute Information On DTE Website Experience Letter

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Company & Grade Pay

Company Status Established & Its Turnover

Company’s Website

Post MBA Experience since 1995

Evidence Available on Request

ASAS Institute – Heriot Watt Approved Support Centre As “Principal “ KD 600 Equal INR 90,000

Principal www.hw.ac.uk Established 1821, Ranked in the top 300 universities worldwide (251-300).

Scotland’s Heriot-Watt University. They deliver degree program m to 11,800 students in 150 countries around the world, have a campus in Dubai

22 months 1st August 2004 to 15th March 2006 in Kuwait & 16th March to 3rd June 2006 in Dubai

Company Website Approved Teacher Letter for Management Contract Copy Mentioning Salary & Position Experience Letter

Tack Training International In Association with Aptech Ltd @ Rs. 35700/- per month

Regional Manager http://www.aptech-worldwide.com/

www.tack.co.uk Established in 1948. Partnered with Aptech Ltd In India in 1997

65 months Dec 1st 1998 to March 8th 2004

Comp any Website Annual Report Copy 1998-99 & 2009-10 Salary Slip Income Tax Return Experience Letter TACK Training International Website & UK Awards Details

Lala Lajpatrai Institute of Management Studies Lecture cum Course Coordinator – MMS (AICTE Approved Course) @ Basic 3000- 3300 Sr Scale

AICTE Approved Institutions Batch Intake 60 (1997) Batch intake (240 students) in 2011.

http://www.llim.edu/about.asp Established in 1972 with Commerce & Economics Institution with NAAC Grading Management Institute Established in 1995-96

23 Months

Jan 18th 1997 to Nov 30th 1998

Institute Website Institute Information On DTE Website Experience Letter

UVI Holidays Pvt. Ltd Manager Marketing & Corporate Affairs @ Ra 16500/- Reporting to Chairman

Private Limited Company

http://www.holidayzworldwide.com/index_new.html

08 months 3rd Jun 96- 17th Jan 97

Company Website Details & Income Tax Return Form Experience Letter

Haria Exports Ltd Executive Assistant To CMD @ Rs. 6000/-pm Reporting to Chairman & Managing Director

Private Limited Above 40 Cr Awards from Govt of India , Min of Industry & Commerce for Top Export Performance from 1997-98-2001-02

http://www.hariagroup.com/ Haria group

26 months 17th Feb 94 – 31st May 96

Company Website details, Certificates received by the company from Min of Indy & Commerce Govt of India & State Govt of Gujarat. Experience Letter

328 months = 27 years

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Teaching Experience 1995 – till date

It was always a kindling urge in me to give a missionary zeal to teach and share my knowledge with others. In “Vedas” & “Granths” it has been depicted that only knowledge is worthwhile which you can share with others. As George Bernard Shaw remarks “An intellectual can make the world beautiful but a beautiful cannot make the world intelligent”. I translated my urge in to reality in July 1995, when I first entered in to the academic world and associated myself with the world of knowledge. I found my interaction with the learned and the learner very soothing to me and have resolved to remain in this process always, because sharing & caring with the wise and intellect is a rich experience.

Exposure to teaching at Post Graduate Level (MBA) since 1995 till date has given an opportunity to be strong conceptually. Creative teaching techniques are used to make learning more fun and experiential for students. Multiples subjects in General Management & Core / Elective Marketing Papers are taught with sharing of industry experience. Exposure to International teaching / training at Heriot Watt University (www.hw.ac.uk) Established 1821 , Charles Sturt University (http://www.csu.edu.au/mba/) in India through BIIGS, Informatics Kuwait (http://www.informaticsgroup.com.kw), Carlton Advanced management institute USA (CAMI) (http://www.carltonglobal.com/history.asp) has training partner in 30 different location all across the world.

My Teaching Assignments are in the following areas at various management institutes in Mumbai:

Sales & Distribution Management

Quantitative Models in Marketing

Principles in Econometrics

Marketing Research & Research Methodology

Organisational Behavioural

Training and Development

Building a learning organization

Indian Management thoughts and practice

Entrepreneurship Management

Human Resource Management

Strategic implementation

Business Ethics

Strategic Management

The Institute I was attached between 1995-2017 was: 1) Vivekanand Institute of Management Studies 2) Bhartiya Vidyapeeth Institute of Management Studies 3) Indira Gandhi Open University 4) MET Institute of Management Studies 5) Chetana Institute for Management Studies 6) NMIMS 7) IIPM 8) ITM 9) University of Mumbai ADMI, 10) Lala Lajpatrai Institute of Management 11) IBSAR 12) IMT Dubai 13) Charles Sturt University, Australia , Mumbai Campus 14) Heriot Watt University, UK, In Kuwait & Dubai 15) IMT Dubai Campus

CV of Dr Rajesh Arora 14

14

16) DHBW (Germany) & GSO Germany

I have also been invited by Indo German Chamber of Commerce (http://igtcindia.com/About-IGTC/Indo-German-Training-Centre-IGTC.html) & Mafatlal Baghubhai Polytechnic (http://www.sbmp.org) to talk on the subject of “International Marketing” several times.

Secondly a visiting faculty at Charles Surt University – Australia – Mumbai Campus for ➢ Leadership & Organizational Development ➢ Issues in Training & Development ➢ Consumer & Organizational Buying Behavior for MBA program of the university. (http://www.csu.edu.au/mba/) Thirdly, I have gained accreditation with Heriot Watt University (UK) on leadership & Organizational Behavior, Entrepreneurship, Role of the Manager, Business Policy for BBA & MBA students. The assignments were completed with centre of Heriot Watt in Middle East. This accreditation allows me to access 140 centers across the world. (www.hw.ac.uk). Also have attended seminars conducted by Charles Sturt University in the area of Business Research & Method (Especially to learn the international way of writing an assignment) Management Theory & Practice (To know and develop international teaching style & practice. Dr Leo Frederick’s of Kualumpur conducted the sessions. (http://umexpert.um.edu.my/papar_cv.php?id=AAAJxnAAQAAAGGzAAx).

A year long association with IMT Dubai during 2009-10 as Visiting Professor is also worth noting. http://www.imtdubai.ac.ae/ My last visit has been with DHBW university in Stuttgart, Heidenhiem, Germany during the period Jan-Feb 2013-18 to teach Building a Learning Organization and CRM Practices to Bachelor Students in IT. http://www.ba-heidenheim.de/ and continued this year in March 2018.

CV of Dr Rajesh Arora 15

15

Experiene of Guiding Post Graduate Students by Research

No Name of the University Number of Students Subjects Years 1 FICCI – Dept of Science &

Technol ogy , Government of India has awarded the title of Host Scientist to direct post doctoral research thesis of an African Research Scholar for 6 months www.ficci.com

(Brochure available on Request)

01 (Post Doctoral) HR – Managing Human Resource in Technology / Manufacturing companies

April 2011 onwards for Six Months, Completed on Dec 31st 2011.

2 International Diploma on Guidance & Counseling, NCERT (Western Region Bhopal)

www.ncert.nic.in/announcements/oth.../pdf.../depfe_idgc_adm_notice..pdf

01 Counseling process for Post Graduate Students

Oct- Dec 2011, Completed on Dec 31st 2011

2 BITS – Pilani/ Ranchi – A Collaborative PhD Research Program in Management with ITM – Mumbai http://www.itm.edu/phd/bit/guides.php

Masters Degree By Research Nil

Ph.D Degree 40 (Average 8 Researchers a Year)

• Research Methodology

• Thesis Writing

• Synopsis Preparation

• Areas of Research:

Management

From To 2003 Till

2010

Number of Students successfully Guided

In Process Yet

B) Approved Internship Guide for Diploma in Training & Development, of Indian Society for Training & Development, (ISTD) Ministry of HRD, New Delhi.

No Name of the University Number of Students Subjects Years

1 ISTD – Min of HRD, New Delhi http://www.istddiploma.org/

PG Diploma By Research in Training & Development One

Ph.D Degree Nil

Training & Development Organizational Development

From To June 2008 to Dec 2008

2 Number of Students successfully Guided

One Training & Dev

2008

C) PhD Guide in Management Studies with University of Mumbai*

No Name of the University Number of Students Subjects Years

1 University of Mumbai Ph.D Degree 02

1) Operation Risk Management Strategy of Banking Sector 2) Supply Chain Management Strategy of Consumer Good Companies

From To 2010 till 2012

2 Number of Students successfully Guided

In process

3 American University for Sovereign Nation

01 Business policy, strategy & Administration

2016 – till date

*Due to my completion of term as VC Nominee, My name was not continued in the list of Recognized Guides.

CV of Dr Rajesh Arora 16

16

Experience of Teaching Post Graduate Degree Students by paper

Rajesh has kept his conceptual practices in place by associating with Management Institutes to coach Post Graduate Management Degree / Diploma Students for last 15 years in Mumbai. He has contributed in the subject of Marketing, Human Resource and Strategic Management. He was associated with: 1. NMIMS 2. Chetna Ram Prasad Khandelwal Institute of Management. 3. Mumbai Education Trust. 4. ITM 5. Lala Lajpat Rai Institute of Management 6. Vivekanand Institute of Management 7. IIPM 8. Bhartiya Vidyapeeth 9. M L Dahanukar Institute of Management 10. IBSAR International Affiliations allows him to appreciate the international research and teaching principles at UG and PG Levels. His international affiliation with Heriot Watt University- UK, in Kuwait & Dubai Campus, Interactive University for BBA / MBA students in the areas of Management, Entrepreneurship (2003-2006) UK, Charles Sturt University, Australia’s Indian Campus on Research Methods/ Case Study / leadership & Organisational Development for MBA Students (2002-2004) His interaction with INFORMATICS, (Singapore) helped him to make use of CBT based modules for coaching international delegates in Middle East on Sales. Sales Management/ presentation Skills/ Communication Skills / Leadership (2004-2006), He delivered number of training and business consulting assignments in HR & Marketing field internationally especially in Middle East. (since 2004 – till date). Rajesh is a Certified Trainer with Carlton Advanced Management Institute – for Certified Trainers & Facilitators Programme, US. He has also received Best Speaker Award, Toastmaster International, US, in

Middle East. Association with IMT Dubai during the period 2009-10 helped me to continue with my international exposure as visiting faculty

CV of Dr Rajesh Arora 17

17

University Administration Responsibilities Nominated as:

1) Selection Committee Panel Member as Subject Matter Expert for Interview Lecturer/ Associate Professor / Director by Directorate of Technical Education ➢ Vidyalankar Institute of Management (2009) ➢ Viva Institute of Management (2009)

2) Selection Committee Panel Member as Subject Matter Expert for selection of Head of the

Department , North Maharashtra University.(2009) 3) Subject Chairman for Bachelor of Management Studies – (2010)

➢ Business Ethics ➢ Indian Management thoughts & Practices

4) Member of the NAAC Committee of University of Mumbai (2010) 5) Member of the Local Inquiry Committee for consideration of Allana Institute of

Management as a Proposed PhD research centre in Management studies. (2010)

6) Examiner / Moderator for Master in Management Studies paper on “Marketing Strategy”. 2009-10-11

7) Chairman for Indian Management Thought & Practices & Ethics for Three year Under

graduate program of the University 2010-11

8) Paper Setter & Examiner for Strategic Management for MFSM in AY 2011-12.

9) As per Kings University Statutes and the position of Vice President, I was member of Board of Regents, Academic Council, Research Committee, and Finance Committee and chair all the meetings in absence of the President.

10) International University of Management, Namibia 2017- till date as Examination Auditor and Moderator,

11) American University of Bahrain 2017-18 as International Examiner

CV of Dr Rajesh Arora 18

18

References References from Last Employment

• Acharya Dhanwant Singh, Chancellor, Apex Professional University, Email [email protected]

• Sardar Satnam Singh Sandhu, Chancellor, Chandigarh University, Email Id: [email protected]

• Dr Felix K Semavor, President , Kings University College, [email protected], [email protected] Mobile 00233244353479

• Mr. Jesus Lal Chairman & CEO, Universal Education Group, [email protected] Mobile 0091 9820144434

• Wg Cmdr P V C Patil- Executive Director, Padmashree Dr D Y Patil Institute of Management Nigdi, Pune. Mobile +9198500 88888

References from Professor who taught at Diploma / Masters Level

• Dr. Rajan Saxena

Vice Chancellor & Distinguished Professor of Marketing – Narsee Monjee Institute of Management Studies Deemed University,

http://www.nmims.edu/vice-chancellor/ Tel: +9198337 25699 Email: [email protected]

References from international Employment

• Prof Seitz Jurgen Professor and head of Dept for IT, Email: [email protected] DHBW , Heidenhim Germany

• Prof. Dr. Wolfgang Winter Academic Director Executive MBA Graduate School Ostwürttemberg Marienstr. 20 89518 Heidenheim Email: [email protected]

Phone” 07321 2722-237

(All the above references can be directly contacted to seek recommendations)

CV of Dr Rajesh Arora 19

19

Research Experience of Dr Rajesh ARORA

A) Publications of Research Papers in peer reviewed referred Research Journals.

Sr. No.

Title of the paper Name of the Journal

Year of

Publ.

Volume no.

Page No.

Weblink Indexed

1 The Interaction between Urban Culture Space, the Stratification Structure of its Subjects and Higher Education Internationalization

Indore Management Journal

(January-

June 2017)

Volume 9 Issue 1

60-67 http://www.iimidr.ac.in/research-

publications/indore-management-

journal/current-issue/

Ebesco, Copernicus

2 Challenges Inhibiting E-Zwich Electronic Payment System

Journal of Information Engineering and Applications

ISSN 2224-5782 (print) ISSN 2225-0506 (online)

2016 Vol 6, No 10 18-31 http://iiste.org/Journals/index.php/JIEA/article/view/3

3721/34665

Ebesco, Copernicus

Journal TOCs OCLC

3 Challenges Of Adoption And Acceptance Of E-Procurement On Supply Chain Management Practices In Multinational Companies)

International Journal of Sales & Marketing Management; ISSN Print:2319-4898; ISSN Online:2319-4901;

201 6

5-5 15-34 http://www.iaset.us/view_archives.php?year=2016&jtype=2&id=33&details=archives

Thomsun Reuters'

RESEARCHERID

indexed journals

4

Appraisal of corporate governance in a lower middle income country: The case of Ghana

Growing Science ISSN 2369-7407 (Online) - ISSN 2369-7393 (Print)

2016 Accounting 2

37–44 http://growingscience.com/beta/ac/2184-appraisal-of-corporate-governance-in-a-

lower-middle-income-country-the-case-of-ghana.html

http://growingscience.

com/beta/ac/2184-appraisal-of-corporate-

governance-in-a-lower-middle-income-country-the-case-of-

ghana.html

Accounti

ng is

indexed

by EZB

(German

y) and

AMICOS

(Canada)

5 Non-Monetary Incentive (NMI) as a Motivating Factor to Improve Job Performance in the Ghanaian Construction Industry – A Case of Justmoh Construction Limited

Aussie Sino

Journal ISSN 2204-

6135

2015 Issue 2, 2015

63-70 http://www.academia.edu/15134465/Non_Monetary_Incentives_NMI_As_A_Motivating_Factor_To_Improve_Job_Performance_In_The_Ghanaian_Construction

_Industry._A_Case_Study_Of_Justmoh_Construction_Ltd

https://www.researchgate.net/publication/281295907_Non-Monetary_Incentive_NMI_as_a_Motivating_Factor_to_Improve_Job_Performance_in_the_Ghanaian_Construction_Industry_A_case_study_of_Justmoh_Construction_Limited

The

published

articles in

this journal

will be

indexed by

National

Library of

Australia,

Web of

Science,

Google

Scholar,

CNKI(China

National

Knowledge

Infrastructur

e).

CV of Dr Rajesh Arora 20

20

Sr. No.

Title of the paper Name of the Journal Year of Publ.

Volume no.

Page No.

Weblink Indexed

6 Assessing Customer Relationship Marketing

Practices and its impact on Customer

Satisfaction in Ghanaian banks. A

case study of Energy Bank Ghana Limited

KIE Journal Print: ISSN 2054-3662 Online: ISSN 2054-3670 http://www.ijkie.org/

2015 Volume 3 Number 2 (August 2015)

https://www.researchgate.net/publication/2814524

22_Assessing_Customer_Relationship_Marketing_Practices_and_its_impact_on_Customer_Satisfaction_in_Ghanaian_banks_A_case_study_of_Ene

rgy_Bank_Ghana_Limited

Best Research paper Award

http://thyminesoft.com/kiecon/awards/

Scopus Google Scholar Journal Citation Reports/Social Sciences Edition, Social SciSearch, ABS Academic Journal Quality Guide Academic OneFile Current Contents / Social & Behavioural Sciences ERIC-Education Resources ProQuest Sage-Publications-Inc Elsevier BV ProQuest Sage-Publications-Inc

7 Application of Virtual Learning Technologies in Teaching & Learning in Tertiary Institutions in Ghana

KIE Journal Volume 3 Number 2 (August 2015) Print: ISSN 2054-3662 Online: ISSN 2054-3670 http://www.ijkie.org/

Aug 2015

Vo3 Nu Volume 3 Number 2 (August 2015)

18-28

https://www.researchgate.net/publication/281581818_APPLICATION_OF_VIRTUAL_LEARNING_TECHNOLOGIES

_IN_TEACHING_A ND_LEARNING_IN_TERTIARY_INSTITUTIONS_IN_GHA

NA

http://www.kiecon.org/KIE%20Journal%20Volume%20III%202015_Martin%20UJAKP

A%20Et%20Al.pdf

Scopus Google Scholar Journal Citation Reports/Social Sciences Edition, Social SciSearch, ABS Academic Journal Quality Guide Academic OneFile Current Contents / Social & Behavioural Sciences ERIC-Education Resources ProQuest Sage-Publications-Inc Elsevier BV ProQuest Sage-Publications-Inc

CV of Dr Rajesh Arora 21

21

Sr. No.

Title of the paper Name of the Journal Year of Publ.

Volume no.

Page No.

Weblink Indexed

8 Aligning Channel Commitment with Business performance in Consumer Goods Industries

International Conference of Computing & Management by Dr D Y Patil Institute of MCA

2012

9 Evaluation of Managing Human Resources In India & Botswana In manufacturing Sector

National Conference on Augmenting Quality for Differentiation Pad Dr D Y Patil Institute of Management Studies African Journal of Business Management Vol. 6(42), pp. 10665-10676, 24 October, 2012 Available online at Http://www.academicjournals.org/AJBM DOI: 10.5897/AJBM12.1097 ISSN 1993-8233 ©2012 Academic Journals

2012 http://www.academicjournals.org/journal/AJBM/

article-full-text-pdf/88620E315362

Google Scholar

10 Innovation in Talent Transformation in Banking, Finance & Insurance Sector at Middle Management Level in India

International Conference on Operations & Quantitative Management AIIMS – Loyola Marymount University, Los Angeles, USA

2009

11 The Changing Channels

Udyog Pragati The Journal of Practicing Managers By NITIE ISSN NO 0970 3365 Volume XXIV No 3 July – Sept 1998

1998 57-62 Research Gate

12 Do Trainees Need Motivation

BARC Journal International ISSN Number: 0976-2108

Dec 1999

Research Gate

Working Papers Under Review

Sr. No.

Title of the paper Name of the Journal

Year of Publ.

Volume no.

Page No.

Indexed

1 Symbolization Modern Urban Culture Spac e: Exploring the Invisible Source of Dynamism for Higher Education

Internationalization

Udyog Pragati (Review in Process) ISSN 0970-3365

In Process

Research gate

2 The Isomorphism between the Subjects of Urban Culture Space and Higher Education Internationalization

Vikalpa (Review in Process) eISSN: 23953799

In Process

Sage publication

3 Employee Adoption And Acceptance Of E-Procurement In Developing Countries

(IJOPM-08-2016-0448) International Journal of Operations and Production Management

2018 Under Review https://mc.manuscriptcentral.

com/ijopm

Emerald Issue

CV of Dr Rajesh Arora 22

22

B) Monographs Authored.

I have written more than 89 monographs for specific companies on skill development, customized to the

workshops conducted for them during the period 1998-2009. I am producing the list for review:

In Company Published Training Material (National - Monographs)

No. Title

Target Audience (All India) / Company

Year of Usage

1 Customer Service for Software Engineers

(Software Engineers) Tata Infotech

1998

2 Business Presentations (Software Engineers) Tata Infotech

1998

3 Sales Training for Business Developers

(Business Developers) TELCO

1998

4 Successful Business Presentation (Consultants) Price Water House Coopers

1999

5 Change Management (Officers) Maharashtra State Electricity Board

1999

6 Working in Teams (Software Engineers) Tata Infotech

1999

7 Creative Problem Solving (Software Engineers) Tata Infotech

1999

8

Counseling Skills for Sales Counselors

(Counselors) Aptech Computer Education

1999

9 Train the Trainers (Technical Trainers) Arena Multimedia

1999

10 Customer Service Strategies in Travel Sector

(Customer Services Staff) Travel Corporation India Ltd

1999

11 Channel Management Process in FMCG Sectors

(All India Sales Team – All Levels) Bayer Group

1999

12 Sales Management Process for Oil Industry

(All India Sales Team – All Levels) Shell Group

1999-2000

13 Sales / Channel Management Process

(All India Sales Team – All Levels) Dabur India

2000

Partnering for Excellence (All India Sales / Service Team – All Levels)

Blue Star India Ltd

2000

15 Key Account Management (Software Engineers) Tata Infotech

2000

16 Development of Channel Administrative Procedure

All India Sales Team – All Levels) All India Distribution Team – All

Levels) All India Service Team – All Levels)

Mahindra & Mahindra

2000

17 Sales Satisfaction Index in Automotive Sector

(All India Sales Team ) Maruti Udyog Limited

2001

18 Sales management Practices in Automotive Sector

(All India Sales Heads ) Maruti Udyog Limited

2001

19 PAMPERS – Delivery Process (All India Delivery Team ) Maruti Udyog Limited

2002

20 Excellence in Customer Attendance

(All India Delivery Team ) Maruti Udyog Limited

2002

21 Skills for Call Centre Professionals National Service Team) Tata Teleservices

2004

22 Win Win Negotiation with Channel Partners

(Sales Team- All India) Philips India

2004

23 Conflict Management for Cross Functional Team in Software

(Project Leaders) Computer Science Corporation

2004

CV of Dr Rajesh Arora 23

23

Industry s

24 Roadmap to Success thru Impressions

(All India Employees) India Fashions

2004

25

Office Manners and Business Etiquette

(Support Staff) Ness Technologies

2004

26 Time Management for Managers (Sales Team)

Datamatics Ltd. 2004

27 Personal Effectiveness

(Departmental Heads) HPCL 2006

28 Managerial Effectiveness (Departmental Heads) Indian Oil

Tanking Ltd 2006

29

Managerial Leadership

(Departmental Heads) Anand Rathi Securities Pvt. Ltd

2006

30

Rope to Excellence .

(Service/ Support Staff) ICICI Prudential Life Insurance

Company Ltd

2006

31

Successful Business Presentation Skills

.

(Service/ Support Staff)ICICI Prudential Life Insurance Company

Ltd 2006

32 Business Writing Skills (Service/ Support Staff) ICICI Prudential Life Insurance

Company Ltd.

2006

33 Working in Teams

(Sales and Service Team- All India)

Infomedia India Limited 2006

34 Conflict Management

(All India Employees)

Blue Star Ltd. 2006

35 Art of Parenting (All India Employees)

i flex Solutions Ltd. 2006

36 Conflict Management

(All India Employees)

Blue Star Ltd. 2006

37 Interviewing Skills

. (All India Employees)

Keystone Realty Pvt. Ltd 2006

38

Managerial Leadership thru self awareness

(Departmental Heads) Acme Group

2007

39

Impression Management

(Senior Management / Departmental Head) Blue Star India Ltd

2007

40 Develop Your Managerial Influence

at Work Place (All India Managers)

DHFL 2007

41 Develop Your Selling Skills

(All India Sales Team) DHFL 2007

42

Entrepreneurial Business Leadership

(All India Distributors) BPCL

2007

43 Achieving Business Leadership

(Sales Team)

Metropolis Clinical Laboratories 2007

44 Principles of Personal Change

(Functional Heads) INTREX INDIA LTD

2007

45 A Training Program Kit on Effective

Telephone Handling Skills (Sales and Service Staff)

Blue Star Ltd. 2007

46 Winspirational Attitude (Sales and Service Staff)

Rapid Enterprise Pvt. Ltd. 2007

47

High Performance Customer Service

(Sales & Customer Service Staff) Keystone Realty Pvt. Ltd.

2007

CV of Dr Rajesh Arora 24

24

48 Impactful Teleservices

. (Inbound Call Centre Team)

M/s Page Point Services India Ltd 2007

49

Business English Skills for Functional Departments based on

Hospitality Phraseology

(Support Staff)

Sahara Star

2007

50 Principles of Personal Change (Functional heads)

Sahara Star 2007

51 Delegation Process for Senior

Management . (Departmental Heads)

M/s Warree Instruments Ltd 2007

52 Advance Sales Program.

(Sales Heads)

Anand Rathi Securities Ltd 2007

53 Managerial Leadership . (Branch Heads )

Anand Rathi Securities Ltd 2007

54

High Performance Training Skills for Insurance Trainers

(Technical Team/ Trainers) ICICI Prudential Life Insurance

Company Ltd

2007

55

High Performance Training Skills for Sales Personnel in Jewellery

Industry

(Technical Team/ Trainers) Ishtaa Gold Jewellery Pvt. Ltd

2007

56 High Performance Training Skills

for Call Centre Trainers (Technical Team/ Trainers)

M/s Page Point Service India Ltd 2007

57

High Performance Training Skills for Technical Personnel in

Construction Sector

(Technical Team/ Trainers) Keystone Realty Pvt. Ltd

2007

58 High Performance Training Skills

for Financial Trainers (Technical Team/ Trainers)

Barthiya Samruddhi Finance Ltd. 2007

59 Advance Sales Program

(Branch Heads)

Anand Rathi Securities Ltd 2007

60 Tele Sales Program (Call Centre Sales Team)

Anand Rathi Securities Ltd 2007

61 Winspirational Attitude (Executive Team)

M/s Warree Instruments Ltd 2007

62 Managerial Leadership thru Self awareness

(Departmental Heads) Leighton India

2007

63 Managerial Leadership thru Self

awareness (Departmental Heads)

Acme Housing 2007

64 Entrepreneurial Business

Leadership (Functional Heads)

BPCL 2007

65 Prism - A 360 Degree Assessment

Tool (Functional Heads)

Shell Gas 2007

66 Managerial Leadership thru Self

awareness Level 2 (Functional Heads)

Leighton India 2007

67

Behavioral / Competency based Interviewing Skills in Financial

Sector

(All India Branch Head) Anand Rathi Securities Ltd

2007

68

Develop your professional influence at work place

(Executives) –

CITEC Engineering

2007

69

Communication Skills Enhancement for Oil Industry

Engineers (Technical Team)

Indian Oiltanking Ltd. 2007

70 Personal Excellence (Service Staff)

Indian Oiltanking Ltd. 2007

71 Time/ priority Management (Departmental Heads)

M/s Warree Instruments Ltd 2007

72 Building Partnership with Channel

Management In Gas Business (Western Sakes Teams)

Shell Gas 2007

CV of Dr Rajesh Arora 25

25

73 Business Writing Skills for

Technician (All India Service Team)

Toshvin Analytical Pvt. Ltd 2007

74 Professional Executive Skills (Project Managers)

Sahara Star 2008

75 Principles of Personal Change

(Revised Edition) (Sales and Support Team)

Sahara Star 2008

76

Impression Management (Revised Edition)

(All India Employees)

Blue Star Ltd 2008

77 Conflict Management (Revised

Edition) (All India Employees)

Blue Star Ltd 2008

78

Effective Business Communication Skills for Technical Team (Revised

Edition) (Sales and Services Staff)

Endress + Hauser 2008

79 Performance Counseling for Senior

Managers Departmental Heads)

Endress + Hauser 2008

80 Business Finance for Non Financial

Managers Johnson Controls India Pvt. Ltd 2008

81 Communication Skill Enhancement

\

(Software Developing/ Servicing Team) Diebold 2008

82 Professional Executive Skills (Sales and Service Team)

Maxwell Industries Ltd. 2008

83 Personal Effectiveness thru

Winspirational Attitude Intrex India Ltd 2008

84

Role Clarity for Senior

Management (Departmental Heads) Capital

Foods 2008

85 Personal Excellence (Revised

Edition)

(Service Staff) Indian Oiltanking Ltd.

2008

86 Professional Sales Training Course (Sales Team – All India)

Strapping Solutions (P) LTD 2008

87

Sales Communication Skills Enhancement in Jewelry Industry

(Sales Team- All India) Ishtaa Gold Jewellery Private

Limited. 2008

88

Business Writing Skills for Technical staff (Revised Edition)

(All India Service Team) Toshvin Analytical Pvt. Ltd

2008

89

Negotiating Effectively in Chemical ndustry

(Departmental Heads- All India) G C Chemie Pharmie Ltd.

2008

In Company Published Training Material (International - Monographs)

No Title Target Audience (All India) / Company Year of Usage

1 Competency mapping for Senior Managers

SOS (Kuwait) International Edition 2005

2 Professional Sales Skills in the Global World

Informatics- International Edition 2005

3 Managerial Skills Informatics- International Edition 2005

4

Budgeting & Cost Management for Key Account Managers

(Functional Heads) Bader Al Mulla- Kuwait (International Edition) 2008

CV of Dr Rajesh Arora 26

26

C) Presentation in Seminars and Conferences

Sr.

No.

Title of the Paper Conf./Seminar/ Workshop

Type: Nat./Int.

Date of conf.

Author (I/II/III/IV)

If published Proceeding

page No. 1 Competence Architecture for

IT Professionals International ICDMAI 2018

19-21st Jan 2018

1 _

2 Capacity Building of Youth Amritvahini Institutions

Jan 19th 2017

I _

3 The Role of Leadership and Governance in Transforming Institution”

National Anti-Graft and Corruption Summit,

January 10, 2017

I Conference Proceedings

4 Who is responsible for World Peace?

Youth for Peace and Resilience

YPA 13

2nd Nov to 7th Nov 2016

I https://www.youtube.com/watch?v=FA

_b8iYWMIs,

5 Session Chairman on theme If Not Now … then when?

World Chancellor and Vice

Chancellor Conference

July 2015 1 Conference Proceedings

6 Quality Assurance Practices in higher Education

1st Action research Action Learning Conference

Feb 27-28 2015 Manila De La Salle University Manila

I Conference Proceedings

7 Key Note Speaker On Personal Transformation

4th PAEPI Conference

Dec 1st to 3 2014 University of Pasig, Manila

I Conference Proceedings

8 Live Interview on Breakfast Show at Ghana N ational TV

Breakfast Show Feb 2014 Ghana National TV

I Telecasted by Ghana National TV https://drive.google.com/file/d/0B9trsXMRIgMMVHlIMWlQTGVvQzA/view?usp=sharing

9 90 Minute Video Presentation on Higher Education

Contesting Vice Chancellor Election

April 2014 University of Porto, Portugal

I Telecasted by University of Porto

https://drive.google.com/file/d/0B9trsXMRIgMMbjVQcWdx9WnBQYTA/vie

w?usp=sharing

10 Challenges in Higher Education – Key Note Speaker

International Conference on Higher Education

June 2014 World Chancellor & Vice Chancellor Forum

I Conference Proceedings

CV of Dr Rajesh Arora 27

27

19 Launch of Corporate Chanakya

MTHR Group 15th Aug 2010

Book Review ------

20 UGC Refresher Course for Teachers

University of Mumbai ASC

24th Aug 2010

Team / Conflict Management

In Manual

21 Asia Pacific International Philosophy Conference

University of Mumbai – Philosophy Dept

20th Oct 2010 “Arthshatra” Conference Proceedings

D) Patents filed and obtained. Nil

Patents related to Strategic Management Model, Competency Mapping Process, Toolkits are ready need

to be Patented, Have not applied, Samples can be shown on request.

11 International Conference in Computers and Management

Dr D Y Patil Institute of Computer Application & Management

Jan 6th 2012 I Conference Proceedings

12 International Conference on Management

Yashaswi Education Society’s International Institute of Management Science

Feb 24th 2012

I Conference Proceedings

13 Future of Power Brahmkumaris March 10th 2012

Inner power Co-Committee Member

-------

14 International Conference Augmenting Quality –

Padmashree Dr D Y Patil Institute of Management

March 16-17th 2012

Conference Chair

---------

15 The Cutting Edge Managerial Challenges & Strategies in the New Millennium

National Conference By IFEEL Institute

2012 Session Speaker

Conference Proceedings

16 Two-day National Seminar on ‘ Technology, resource management and Value-systems’

University of Mumbai, Dept of Philosophy

on 22nd & 23rd March, 2010

I Conference Proceedings

17 Two days National Seminar on “Managing for Excellence during Challenging Environment”

Amrutvahini Institute of Management & Business Administration Sangamner

8-9th March 2010

I Conference Proceedings

18 One Day State Level Seminar on Excellence through Quality Education: Role of a Teacher

Pratima Group of Institutions Ahmednagar

11th Feb 2010

“Do Trainees Need Motivation”

Conference Proceedings

Sr. No.

Patent/ Publication

No.

Title Filing Date

Publication

Date

Inventors

Assignee

1. / /

2.

3.

CV of Dr Rajesh Arora 28

28

E) No. of PG/M. Phil/Ph. D/ students guided.

Sr. No.

Name of the Subject Faculty Students Enrolled

Student PG/Ph. D

Degree Awarded

1. Management Studies at University of Mumbai

Management 02 PhD In Process*

2. Training & Development HR (ISTD) 01 PG Awarded

3. Counseling HR (NCERT) 01 PG Awarded

4. Org Culture

HR (Dr CV Raman Fellowship) by

Dept of Science & Technology, Govt

of India, FICCI

01 Post Doc Awarded

5. Management Studies

Marketing/ HR 100 Plus PG Awarded

• The students were transferred to another guide as my VC nomination was not continued in 2011

F) Conferences / Seminars/Workshops/FDP attended

Sr. No.

Name of the Conference/Seminar/Workshop/FDP

Type (Sem./Conf/FDP

/Wkshp

Organized By Date

1. Quality & Accreditation Workshop NBA 18-20th March 2016

2. Reforms in Higher Education International Conference on Higher Education

World Chancellor & Vice Chancellor Forum

July 2015

3. 1st Action research Action Learning Conference

Conference Manila De La Salle

University Manila

Feb 27-28 2015

4. 4th PAEPI Conference Conference University of Pasig, Manila

Dec 1st to 3 2014

5. Challenges in Higher Education International Conference on Higher Education

World Chancellor & Vice Chancellor Forum

June 2014

6. Innovation in Talent Transformation in Banking, Finance & Insurance Sector at Middle Management Level in India

Conference AIIMS & Loyola Marymount University, USA

June 2009

G) Conferences / Seminars/Workshops/FDP conducted

Sr. No.

Name of the Workshop/MDP Role Conducted By/for

Date

1. Fast Moving Consumer Goods Sector Sales & Distribution, Leadership

Trainer Business Coach

Godrej Soaps, Dabur, Bayer, Capital Foods

MDP Workshops conducted

between 1998- till date

2. Consumer Durables Sector Sales & Service, Leadership

Trainer Business Coach

Electorlux, Onida MDP Workshops conducted

between 1998- till date

3. Banking/ Finance/ Insurance Sector Sales & Channel Sales, Telephone Power,

managerial Programs, Leadership, Train the Trainer, Presentation Skills, Goal

Setting

Trainer Business Coach

BNP, Standard Chartered

Grindlays, ICICI, IDBI, ICICI

Insurance, Anand Rathi, Morgan Stanley, DHFL,

HDFC Ergo

MDP Workshops conducted

between 1998- till date

4. Automotive Sector Sales, Service & Channel Sales, Marketing Strategies

workshop

Trainer Business Coach

M&M, MUL & LML MDP Workshops conducted

between 1998- till date

5. Manufacturing & Engineering Trainer Business Voltas & Blue Star, MDP Workshops

CV of Dr Rajesh Arora 29

29

sector Channel Sales & Key Account Management, Conflict Management,

Telephone Power, Performance Appraisal, Professional Sales, Performance

Enhancement, Negotiating Effectively. Competency Management.

Coach Schindler, Vinay Electrical. Waaree Instruments Ltd.,

Endress +Hauser , CITEC, Leighton Asia, Strapping Solutions Pvt. Ltd., Champagne Indage Ltd, G C Chemie Pharmie Ltd., Minda Industries Ltd. Techport & Holcim

conducted between 1998-

till date

6. Hospitality Sector Sales & Service, Telephone Power, English Speaking Skills

(Communication skills)

Trainer Business Coach

TCI, Hotel Oberois, Amadeus,

SAHARA STAR

MDP Workshops conducted

between 1998- till date

7. IT / ITES Sector Executive & Project Management Skills

Trainer Business Coach

TIL, MBT, Mastek, Iflex, CSC, Ness

Technologies, GTL.

MDP Workshops conducted

between 1998- till date

Guest Lectures/ Industry Research Presentations

Date Organiser Topic Target Audience

14 Feb 1996 Indo German Training Centre

International Marketing Scenario of Readymade Garments Industry

Students of MBA

24 Sept 1995 MMK College of Commerce & Economics

Business Management & Functions ICFAI – MBA Students

11 Jan 1996 Shri Bagubhai Mafatlal Polytechnic

Export opportunities for garments SSI Entrepreneurs

12 Jan 1996 Shri Bagubhai Mafatlal Polytechnic

Export opportunities for garments MSI Entrepreneurs

8. Education Sector Creative Training/Teaching techniques, Train the

Trainer

Trainer Business Coach

Thakur’s , L S Raheja, RIMS,

Administrative Staff College at

University of Mumbai

MDP Workshops conducted

between 1998- till date

9. Telecom Sector Sales & Service, Telephone Power

Trainer Business Coach

Tata Teleservices, Reliance

Communications

MDP Workshops conducted

between 1998- till date

10. Construction Sector Interviewing Skills, Leadership

Trainer Business Coach

Rustomjee, ACME MDP Workshops conducted

between 1998- till date

11. Gems and Jewellery Sector Sales Communication Skills Enhancement

Workshop

Trainer Business Coach

Ishtaa Gold Jewellery Pvt. Ltd.

MDP Workshops conducted

between 1998- till date

12. Oil Power Gas Sector Executive & Supervisory Skills MDP, Leadership, Entrepreneur Business Leadership, Channel Sales, Personal Excellence, Communication Skills Enhancement Workshop, Budgeting & Cost Management

Trainer Business Coach

Bharat Shell/ Shell Gas/ IOCL, HPCL, BPCL MSEB, HAL,

ADA, IOTIES, Bader Al Mulla:

Kuwait. Reliance, VITO, IOT, Aegis

Logistics

MDP Workshops conducted

between 1998- till date

13. Health Safety & Environment Sector for Team working for Senior Management

Trainer Business Coach

Suez Environment MDP Workshops conducted

between 1998- till date

CV of Dr Rajesh Arora 30

30

30 Jan 1996 Shri Bagubhai Mafatlal Polytechnic

Export opportunities for garments LSI Entrepreneurs

14 Dec 1995 Shri Bagubhai Mafatlal Polytechnic

Deemed Exports SSI & MSI Entrepreneurs

30 April 1996 Shri Bagubhai Mafatlal Polytechnic

Deemed Exports LSI Entrepreneurs

27 Jan 1996 Shri Bagubhai Mafatlal Polytechnic

Trade Fair LSI Entrepreneurs

30 July 1998 NITIE The Changing Channels Corporate & MBA Students

26 Aug 1999 Aeronautical Development Agency

Leadership Scientific Officers

30 Oct 1999 Hindustan Aeronautics Ltd

Negotiation Skills In helicopter marketing Marketing Team

20 July 2000 BARC Do Trainees need Motivation? Research & Scientific Officer

27 Oct 2000 Thakur College of Science & Commerce

Professional Academic Teaching Lecturers/ Professors

15 Feb 2003 L S Raheja College of Arts & Commerce

Coach yourself for successful Teaching Lecturers/ Professors

25 June 2003

IOCL Customer Relationship Management Officers

18 July 2003 IOCL Customer Relationship Management Managers

12 Aug 2003 IOCL Customer Relationship Management General Managers

18 June 2003

Dena Bank Customer Relationship in Banking Industry Officers

17 July 2003 Dena Ba nk

Customer Relationship in Banking Industry Officers

9 Aug 2003 Dena Bank Customer Relationship in Banking Industry Officers

5 Sept 2003 Dena Bank Customer Relationship in Banking Industry Managers

2 Oct 2003 Dena Bank Customer Relationship in Banking Industry General Managers

18 June 2003

Dena Bank Customer Relationship in Banking Industry Divisional Heads

30 May 2003 Central Bank of India Customer Relationship in Banking Industry Divisional Heads

12 April 2003 Central Bank of India Customer Relationship in Banking Industry General Managers

22 Mar 2003 Central Bank of India Customer Relationship in Banking Industry Managers

5 March 2003

Central Bank of India Customer Relationship in Banking Industry Officers

14 Feb 2003 Central Bank of India Customer Relationship in Banking Industry Officers

28 Jan 2003 Central Bank of India Customer Relationship in Banking Industry Officers

10 July 2003 L S Raheja College of Arts & Commerce

Personality Dynamics BMS Students

18 Aug 2003 Thakur College of Science & Commerce

Leadership in the 21st Century Students

17 Dec 2003 L S Raheja College of Arts & Commerce

Research Methodology Research Students

18 Oct 2003

Wellingkars Sales management in Rural Marketing Corporate & Students

28 Feb 2003 ITM Brand Summit- Role of CRM in Branding India Corporate & Students

17 March

2003

NASSCOM & TAI

Entrepreneurial leadership for Franchiser &

Franchisee

Corporate

2 April 2004 Charles Sturt University- Australia in Association

with BIIGS

Career Progressions for Management Professionals

Research and MBA Students

18 July 2006

G Saraf Girls College Creativity in Teaching & Learning Professors of various College

25 June 2009 Talent Transformation AIIMS – Loyola MaryMount University , US In Absentia

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International Exposure/Visiting abroad Sr. No.

Name of the country

Dates & Duration

Purpose Designation

1. Kuwait 2004-06, 2 years Employment Principal

2. Dubai 2006, 4 months Employment Teaching

3. Dubai 2009-10, (One Year)

Visiting Professor Teaching

4. Germany 2013-2016, 15 days every year

Visiting Professor Teaching

5. Ghana 2013-2014, 7 months

Employment Vice President

6. Turkey 2014, 2015 one week each

Conference Board Member

7. Philippines 2014, one week Conference Chief Guest

8. Philippines 2015, one week Conference Session Speaker

9. Kenya 2013, one week VC Interview Invitee

10. Portugal 2014, one week VC Interview Invitee

11. Germany 2016, one week Conference Board Member

12. Germany 2017, 15 days Visiting Professor Teaching

13. Germany 2018, 15 days Visiting Professor Teaching

14. Germany 2019 15 days in July 15 days in Feb 2020

Visiting Professor Teaching

Visas Copies are available as evidence

Association with professional bodies

Sr. No.

Name of the professional body Association as

1 Royal Institutions Singapore Fellow Doctorate

2 International Organization for Education Development Board Member

3 International Federation for Training & Development Member

4 Indian Society for Training & Development Member

Awards & Recognitions Sr. No.

Name of the award Award received for Year Award Given by

1. BHARAT SHIKSHA RATAN AWARD

Contribution to Higher Education 2014 GLOBAL ACHIEVERS FOUNDATION, NEW DELHI

2. RECIPIENT OF CONTRIBUTION TO

HIGHER EDUCATION AWARD

Contribution to Higher Education 2014 BY WORLD CHANCELLOR AND VICE CHANCELLOR CONGRESS

3. PRACTICE LEADERSHIP AWARD

Contribution to Training & Development

2013 SOUTH EAST ASIA LEADERSHIP CONFERENCE

4. HOST SCIENTIST with grant of Rs 1, 50,000/-

Contribution towards African Scholars

2012 DR C V RAMAN FELLOWSHIP DEPT OF SCIENCE AND TECHNOLOGY, GOVT OF

INDIA- FICCI

5. SPECIAL INVITEE Contribution to Quality Assurance Aspects in Higher Education

2015 DE LA SALLE UNIVERSITY, ACTION RESEARCH ACTON LEARNING

CONFERENCE – PHILIPPINES FEB 2015

6. SPECIAL INVITEE TO PHILIPPINES

ASSOCIATION OF EXTENSION PROGRAM

IMPLEMENTER

Contribution as a Key Note Speaker 2014 UNIVERSITY OF PASIG, PHILIPPINES

7. CONTESTED ELECTION FOR

RECTOR POSITION,

Contesting the Position of Rector 2014 UNIVERSITY OF PORTO, PORTUGAL

CV of Dr Rajesh Arora 32

32

8.

CONTESTED FOR DEPUTY VICE CHANCELLOR (ACADEMICS &

STUDENT RELATIONS

Contested Election for Deputy VC

2014 AT MASENO UNIVERSITY, KENYA

Any other Notable achievement 1. Conducted Competency and Skills based Training & Consulting for Corporates in varied sector

for Rs 10 Million in last 10 years

2. International Exposure with multi modal methods of Teaching, Learning & Assessments based

on Experiential Learning Model since 2004

3. Represented as Director at Padmashree Dr D Y Patil Institute of Management Studies to NBA in

2011 and later in 2015 to NAAC with A Grade.

4. Credentials and competencies recognized by University of Porto, Portugal to contest for the

position of Rector

5. Credentials and competencies recognized by The Selection Committee for the position of

Deputy Vice Chancellor by Maseno University,Kenya

6. Invited as Key Speaker / Session Chair/ Co Chair for conferences in Turkey & Philippines.

7. Selected as Vice Chancellor Nominee at University of Mumbai

8. Balanced Exposure of Industry, Academics, Academics Administration and International Quality

Assurance practices for last 20 years.

Innovative techniques in Academic pursuit 1. Customized Skill based workshops for corporate employees especially in terms of Program

Delivery by applying Dr David Kolb Experiential Learning Model

2. Delivered varied workshop in India / Middle East on Virtual Learning environment by utilizing

efforts of Thompson Learning’s Technologies for CBT based Modules for varied management

training courses

3. Developed and organized training manuals, multimedia visual aids, and other educational

materials. The applicant has sizeable experience in drafting, designing and organizing content

keeping in mind the target audience along with industry requirements.Evidences of innovation in

an academic . Competencies building environment:

A) Introduction of Journal Methods

B) Introduction of Business Quizzes related to Subject on Strategy

C) Starting up an Intraprenurial Cell for Business Planning & Strategy Development

D) Seeking participation from Companies for Minor Research

E) Use of Drill V/s Discovery Method

F) Use of Dr David Kolb Experiential Learning Style