CURRICULUM VITAE Javier Franzoni Personal Details Birthday: July 14, 1986 Marital Status: Single +39 366 125 4414 [email protected]Experience: Senior Technical Warranty Assessor 12.2015 –Present| FCA Group | MSX International (Italy) Support Back-office team’s members in case of critical technical issues. Support Team Leaders to perform internal quality check on selected claims and pre-authorized requests, reviews results and evaluate training needs. Provide technical support and execute training to the team members on repairing procedures, tools and systems. Travel to the Local Markets in case of relevant needs. Technical Trainer 12.2013 –12.2015| Volkswagen Argentina Technical Training to dealership network of Argentina, product supporters and factory technical staff. Development of technical training, non-technical and product launches. Product Supporter BMW Motorrad Aftersales 1 of 6
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CURRICULUM VITAE
Javier Franzoni
Personal Details
Birthday: July 14, 1986Marital Status: Single+39 366 125 [email protected]
Experience:
Senior Technical Warranty Assessor
12.2015 –Present| FCA Group | MSX International (Italy)
Support Back-office team’s members in case of critical technical issues. Support Team Leaders to perform internal quality check on selected claims and pre-authorized requests, reviews results and evaluate training needs.
Provide technical support and execute training to the team members on repairing procedures, tools and systems. Travel to the Local Markets in case of relevant needs.
Technical Trainer
12.2013 –12.2015| Volkswagen Argentina
Technical Training to dealership network of Argentina, product supporters and factory technical staff. Development of technical training, non-technical and product launches.
Product Supporter BMW Motorrad Aftersales
08.2013 – 12.2013 | BMW Group Argentina
Technical support to dealers (mail, telephone and in person). "PuMA" case resolution (Nexo with Germany). Control techniques recall campaigns. Trained product launches to dealership network (Workshop supervisors, mechanics).
Developed and conducted technical training "Train the Trainer". Development of Training (distance and face to face). Trained Argentina Trainers, Peugeot and Citroen trainers in Brazil, Platform Level 1 technical support LatAm (ATN1) and Control Tower (ATN2).Diagnosis. PROTO validation Diagbox versions for LNC. Managed checks on new versions PROTO regarding validation errors already identified in previous versions, following up with open JIRAS.
Mechanical Technician / Interim trainer / Trainer
05.2009 – 03.2012 | I.T.C.A. Mechanical technician in the service department of the institute. Productive and non-productive technical purchases. Warehouse tools control. Interim trainer of the Career "Mechanical and automotive technology" in the 1st and 2nd year. Trainer of the course "Introduction to automobiles").
Education
03.2006 – 12.2012 | Universidad Tecnológica Nacional | Mechanical Engineering
I developed skills to plan, design, install, operate and maintain properly mechanical, thermal, structural, electrical, hydraulic and pneumatic systems as well as optimize the use of energy and non-renewable natural resources, using the technical tools and acquired computer.
Volkswagen High Voltage Technician (HVT) (V-TT-067-1107) High-voltage technology in the Touareg Hybrid (V-TT-077-1004) High-voltage technology – Hybrid vehicles (HEV) (V-TT-113-1405) Occupant safety (TT-001-0805) Fundamentals of electrics (V-TT-003-1212) Systematic fault finding in electrical systems (V-TT-004-1211) Energy supply and starting systems (V-TT-005-1203) Input and output signals of control units (V-TT-006-1301) Data bus networks (V-TT-007-1202) Offboard Diagnostic Information System Service – Basic principles (V-TT-108-1209) Offboard Diagnostic Information System Service – Diagnosis (V-TT-109-1212) My contribution towards service quality (NT-001-0805) IT systems in the Service Core Process (IT-001-1211) ElsaPro with AposPro for the Workshop (IT-006-1006) This is Volkswagen (V-NT-1011-1308) Convenience systems (V-TT-029-1103) Diagnosis technology (V-TT-032-1110) Diesel engines – fundamentals (V-TT-042-1402) Unit injector fuel injection system (V-TT-043-1203) Common rail fuel injection system (V-TT-044-1205) Power transmission diagnosis (V-TT-053-1410) Traction control systems (V-TT-054-1106) Petrol engines – engine mechanical system (V-TT-056-1403) Petrol engines – engine management system (V-TT-057-1109) Correct procedures for working on air conditioning systems (TT-011-0808)
BMW Motorrad Rider Training BMW Driving Experience | Active 2
I.T.C.A.
03.2011 – 12.2011 | Motorcycle Mechanical and electronic. The engine. Transmission. Brake system. Suspension system. Electrical and electronic system.
04.2011 - 08.2011 | Diesel Injection SystemElectricity and basic electronics. Diesel injection systems. Diagnosis, analysis and fault resolution. Common rail.
10.2010 – 12.2010| Automotive sound systemsIntroduction to electricity. Machines and tools. Types of sound system. Sound frequency. Stereos. Speakers. Woofer / subwoofer. Amplifiers. Video systems.
03.2010 - 07.2010 | Petrol Injection SystemElectricity and basic electronics. Petrol injection system. Diagnosis, analysis and fault resolution.
I.T.M.
03.2011 – 07.2011 | Automotive air conditioning. The laws of thermodynamics and air conditioners. The refrigerant. Air conditioning systems. System control. Cooling fan circuit. Pressure control. Temperature control. Technical service.
Mundo Lingo is a social project for language and cultural exchange. In a forever more international society it’s not difficult to observe the growth in the industries of tourism and language learning. With this in mind Mundo Lingo events help foment a network between locals and foreigners in a given city through free events. These ‘Multilingual Cultural Exchanges’ take place in the tranquil atmosphere of a bar or pub on a weekday night. We use a unique system in which the participants arrange small flag stickers on their chest from top to bottom according to ability and sit down or stand up to show their willingness to engage in conversation with new people. This allows people to proudly show where they’re from as well as quickly identify potential exchange partners.