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• 72% of enterprises have inefficient telecom invoice processing.
• 65 percentof businesses are getting hit with late payment fees from their service providers.1
• Only 59 percentof companies saying they know the total cost of their network services.3
• 10 to 15 percentof wireless bills have inaccuracies.2
• The larger the company, the greater the number of bills and the more service agreement dates and payment conditions vary, making centralized management of accounting and payment for monthly communication costs very complex and laborious.2
• By using TEM services, organizations can eliminate wasteful service agreements, bring together services and service agreement liaisons and provide companywide centralized management of communication costs.2
• Gartner sees telecom service savingsin the first year ofbetween 15% and 35%of the spend level, depending on how managed the services have been previously.2
• [Enterprises can] expect 5% to 8% savingsfrom applying TEM to any telecom billing that has not been systematically audited for two years.2
• The benefitof starting to use these [TEM] services is directly proportional to the company sizeand a lack of integration between its management departments.2
Sources: 1. Aberdeen Group2. Gartner3. Edge Research