INNOVATION CONFERENCE 2017 CUSTOMIZING DIGITAL BANKING WITH DEVELOPMENT SERVICES Chris Saari – AVP, Internet Banking Manager, Workers Credit Union Deborah Sunderman – Senior Vice President, Lending, Alliance Credit Union Josh Davis – Senior Applications Analyst, AVP, Old National Bank Chan Glazman – Senior Program Manager, Professional Services, NCR Please use the Innovation Conference Event App to check-in to this session S679 NCR Innovation Conference 2017: Confidential
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CUSTOMIZING DIGITAL BANKING WITH DEVELOPMENT SERVICES · INNOVATION CONFERENCE 2017 CUSTOMIZING DIGITAL BANKING WITH DEVELOPMENT SERVICES Chris Saari –AVP, Internet Banking Manager,
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INNOVATION CONFERENCE 2017
CUSTOMIZING DIGITAL BANKING WITH DEVELOPMENT SERVICESChris Saari – AVP, Internet Banking Manager, Workers Credit Union
Deborah Sunderman – Senior Vice President, Lending, Alliance Credit Union
Josh Davis – Senior Applications Analyst, AVP, Old National Bank
Chan Glazman – Senior Program Manager, Professional Services, NCR
Please use theInnovation ConferenceEvent App to check-in to this session S679NCR Innovation Conference 2017: Confidential
Professional Services has developed 44 products in the last
three years, of which 24 are available to most customers. All of
these products were based on the ideas of customers like you.
Connect with Development Services
2NCR Innovation Conference 2017: Confidential
Follow up with your Relationship Manager to Learn More
MasterCard Card Management
Nav Manager
Near Real Time Alerts
PIN Reset
Realtime Mobile Deposit on Vertifi
Skip a Pay
Symitar Alerts
uChoose SSO
FIS OS Account Enroll
FIS Scorecard SSO
Fiserv NEXT
Give Back
Intra Account Transfer
Loan & Account Promotion
Loan Application Initiation
Loan Payment
ATM Preferences
ATM RDC
BB Near Real Time Alerts
Black Knight Mortgage
Card Management (OnDot)
ESI SSO
FICO Score
File Upload
Available Now
3NCR Innovation Conference 2017: Confidential
Custom for You
Rewards
Mortgage Integration
PIN Reset (Miser)
Ready for You
Loan Payment
FICO Score
OnDot Card Controls
Connecting You to Your Users
4NCR Innovation Conference 2017: Confidential
Chris Saari
AVP, Internet Banking Manager
Workers Credit Union ($1.6B & 47,000 on OLB)
GiveBack
Deborah Sunderman
SVP, Lending
Alliance Credit Union ($425M & 20,000 on OLB)
Loan & Account Promotion
Josh Davis
AVP, Sr App Analyst
Old National Bank ($15B & 288,000 on OLB)
OS Enrollment
Our Panelists
NCR Innovation Conference 2017: Confidential 5
GiveBack Program
Giveback Program Overview
Giveback Program: Donations to charity with dividends.
”Paying it Forward”
Goals
Centralized location to donate
Changeable & scalable as the program matures
Long term goal is to use the widget/mobile for all future donations
Why I Connected
NCR Innovation Conference 2017: Confidential 6
Give Back Program continued…
Development Process
Design and development was a collaborative effort
Used Member to Member transfer logic to deposit donations
Did extensive desktop & mobile launch testing
Why I Connected
NCR Innovation Conference 2017: Confidential 7
Went live March 1, 2017
Donation period was open for 30 days
$1,660 was donated to three charities
56 donations made through widget
Future Enhancements - Giveback 2.0!
Raise awareness year-round about the program
Develop a widget to display the estimated Giveback
Widget will breakdown the Giveback by product type