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Miracle Cleaners
Independently Rated Highest in Quality for 15 Consecutive Years
Miracle Cleaners has been serving the dry cleaning
and laundry needs of San Francisco residents for
40 years In addition to washing drying and
folding all types of clothing and fabrics (including leather
gowns and wedding dresses) the company cleans rugs
quilts draperies and many other household items It also
provides complete alteration services for menrsquos and
womenrsquos clothing
Owner Stacy Huey says Miracle Cleanersrsquo four decades of
success is a direct result of its delicate approach to handling
clothing and fabrics its steadfast dedication to providing
high-quality laundry and alteration services and its desire to
uphold its longstanding reputation for excellence ldquoWe work
hard to accommodate our customersrsquo schedules and we
always treat their belongings like theyrsquore our ownrdquo
COMPANY PHILOSOPHYWe have a very strong personal commitment to customer
satisfaction and we never consider a cleaning job complete
until the client is happy The best thing about coming to
work every day is seeing smiles on the faces of our
customers and knowing weve done the best work we could
possibly do
EXCERPTED SURVEY RESPONSESldquoI like the quick turnaround good quality and friendliness
plus they do little extras rdquomdashKevin K
ldquoWersquove been going there for 27 years Theyrsquore professional
they do great alterations and theyrsquore very involved in the
communityrdquomdashRaymond amp Katherine F
MIRACLECLEANERS(415) 938-69391708 Ocean Avenue SanFrancisco CA 94112
Serving San Francisco
MANAGERStacy Huey OwnerSERVICESAlterations Dry Cleaning Folding Laundry RugsDrapes Wedding Dresses Gowns LeatherHOURSMon ndash Sat 730am ndash 7pm Sun ClosedCREDIT CARDS
YEARS IN INDUSTRY40 (Manager)FOUNDED1978DIAMOND CERTIFIED REPORTwwwdccertorg385
HAS EARNED THE PRESTIGIOUS DIAMOND CERTIFIED AWARD
Miracle Cleanersrsquo Ocean Avenue storefront
CUSTOMER LOYALTY HELPFUL EXPERTISE
ldquoDid the company provide
Helpful Expertise if neededrdquo
COMPANY CREDENTIALS
Liability Insurance
Business Practices
Current Complaint File
DIAMOND CERTIFIED RATINGS DASHBOARD based on 201 random customer surveys since March 2004
CUSTOMER SATISFACTION
10987654321
96100
THE RIGOROUS CERTIFICATION PROCESS ASSURES YOUR SATISFACTION
American Ratings Corporation conducts stringent customer satisfaction research
1 APPLYThe company must apply to begin
the rating process
2 SAMPLEA random sample of typically 400
past customers is collected from all
customer files of the applicant
company
3 SURVEYOnly real customers are surveyed in
confidential telephone research to
determine the companyrsquos customer
satisfaction score based on quality
4 SCORETo qualify the company must score
Highest in Quality with a score of 90
or above on a 100 scale
Rigorous standards are enforced
5 CREDENTIALSWe confirm that the company has
required insurances and valid State-
mandated credentials
6 PRACTICESThe company must perform to
contract have customer-friendly
business practices and stand behind
its work
Only the highest rated pass
7 COMMITMENTThe company agrees to adhere to
the Diamond Certifiedreg Customer
Satisfaction Principles
8 AWARDIf the companyrsquos quality rating
business practices and credentials
meet our high standards it is
awarded Diamond Certified
We require ongoing customer satisfaction and performance
9 MONITORWe conduct ongoing surveys to
ensure the company is maintaining
high customer satisfaction and
loyalty
10 MEDIATEThe company agrees to participate in
Diamond Certified mediation if
necessary
11 GUARANTEEThe Diamond Certified Performance
Guarantee provides added
assurance of the companyrsquos
commitment to customer
satisfaction
12 QUALITYCompanies that are able to qualify
for and maintain their Diamond
Certified awards are much more
likely to deliver quality to their
customers
American Ratings Corporation
Defining Excellence
Our mission is to define excellence and identify for consumers the highest quality local companies
Our team at American Ratings Corporation is the most experienced in the nation in rating and
certifying local companies We are dedicated to ensuring you have confidence in the companies you
choose
We are totally committed to performing all ratings and ongoing certification work with the
highest integrity and accuracy
We believe
1 You the consumer have the right to know which companies are truly performing at
the highest level of quality
2 The highest quality companies should be rewarded for their ongoing performance
through public recognition
3 Companies should be held accountable for their performance - one customer at a
time
copy 2018 American Ratings Corporation
American Ratings Corporation(800) 738-1138
wwwdiamondcertifiedorg504 Redwood Blvd Suite 310 Novato CA 94947
THE RIGOROUS CERTIFICATION PROCESS ASSURES YOUR SATISFACTION
American Ratings Corporation conducts stringent customer satisfaction research
1 APPLYThe company must apply to begin
the rating process
2 SAMPLEA random sample of typically 400
past customers is collected from all
customer files of the applicant
company
3 SURVEYOnly real customers are surveyed in
confidential telephone research to
determine the companyrsquos customer
satisfaction score based on quality
4 SCORETo qualify the company must score
Highest in Quality with a score of 90
or above on a 100 scale
Rigorous standards are enforced
5 CREDENTIALSWe confirm that the company has
required insurances and valid State-
mandated credentials
6 PRACTICESThe company must perform to
contract have customer-friendly
business practices and stand behind
its work
Only the highest rated pass
7 COMMITMENTThe company agrees to adhere to
the Diamond Certifiedreg Customer
Satisfaction Principles
8 AWARDIf the companyrsquos quality rating
business practices and credentials
meet our high standards it is
awarded Diamond Certified
We require ongoing customer satisfaction and performance
9 MONITORWe conduct ongoing surveys to
ensure the company is maintaining
high customer satisfaction and
loyalty
10 MEDIATEThe company agrees to participate in
Diamond Certified mediation if
necessary
11 GUARANTEEThe Diamond Certified Performance
Guarantee provides added
assurance of the companyrsquos
commitment to customer
satisfaction
12 QUALITYCompanies that are able to qualify
for and maintain their Diamond
Certified awards are much more
likely to deliver quality to their
customers
American Ratings Corporation
Defining Excellence
Our mission is to define excellence and identify for consumers the highest quality local companies
Our team at American Ratings Corporation is the most experienced in the nation in rating and
certifying local companies We are dedicated to ensuring you have confidence in the companies you
choose
We are totally committed to performing all ratings and ongoing certification work with the
highest integrity and accuracy
We believe
1 You the consumer have the right to know which companies are truly performing at
the highest level of quality
2 The highest quality companies should be rewarded for their ongoing performance
through public recognition
3 Companies should be held accountable for their performance - one customer at a
time
copy 2018 American Ratings Corporation
American Ratings Corporation(800) 738-1138
wwwdiamondcertifiedorg504 Redwood Blvd Suite 310 Novato CA 94947