Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

Customer First

The Toyota Way

Who Is the Customer?


These are the Customers!



This is the “seller.”


This is the Customer!







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Customer First!

Customer First - fame-usa.comfame-usa.com/wp-content/uploads/2017/10/Who-Is-The-Customer.pdf · Customer First! Highest Quality Jidoka Achievanent of Qudity Right First Time Andon

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