Customer Centricity - Customer Service Quotes

Customer Service - Quotes

“There is only one valid definition of

BUSINESS PURPOSE:

to create a CUSTOMER” PETER DRUCKER

“For INDIVIDUALS, CHARACTER is

destiny. For

ORGANIZATIONS, CULTURE is

destiny.”

TONY HSIEH

A business is simply an

IDEA to make other people’s

lives better.”RICHARD BRANSON

“Your most UNHAPPY

CUSTOMERS are your GREATEST

SOURCE OF LEARNING” – BILL GATES

“Forget about your

COMPETITORS,

just focus on your

CUSTOMERS”

– JACK MA

“It is not the EMPLOYER who pays the wages. Employers only handle the MONEY. It is the CUSTOMER who pays the wages.”

– HENRY FORD

“Here is a powerful yet simple rule.

Always give peoplemore than they

EXPECT TO GET.”– NELSON

BOSWELL

“Every company’s greatest assets are its

CUSTOMERS, because without

customers there is no

COMPANY.”

– MICHAEL LEBOEUF

“Customer experience is a

catalyst of TRANSFORMATION

.It directly impacts culture, strategy,

structure and all parts of a

BUSINESS.”

– CHRISTINE CRANDELL

“Customer satisfaction is

WORTHLESS.

Customer loyalty is PRICELESS.

”

– JEFFREY GITOMER

– SETH GODIN

“Don’t find customers for your

PRODUCTS,

find products for your

CUSTOMERS.”

– JERRY GREGOIRE

“The customer EXPERIENCE is the next

competitive BATTLEGRO

UND.”

“The more you engage with customers the

clearer things become and the

easier it is to determine what

you should be doing.”

– JOHN RUSSELL

“What helps PEOPLE

helps BUSINESS”

– LEO BURNETT

“The customer isn’t always right.BUT, IF YOU

DON’T LISTEN TO

THEMYour product won’t be either.”

– OLI GARDNER

“Customer Service shouldn’t be a DEPARTME

NT It should be the entire COMPAN

Y.”– TONY HSIEH

“Amazing things happen when you LISTEN

to the consumer.”– JONATHAN MILDENHALL

“People don't care how much you know

UNTIL THEY KNOW how much you care.”

– THEODORE ROOSEVELT

“Get closer than ever to your customers. So close that YOU tell them what

they need well BEFORE they realize it

THEMSELVES.”– STEVE JOBS

“When the CUSTOMER comes FIRST, the CUSTOMER will LAST.”

– ROBERT HALF

THANK YOU