Cultivating Culture In Your Organization

CULTIVATING CULTURE IN YOUR ORGANIZATION

SUSAN HOLLINGSHEAD

PRESENTER

Chief People Officer, Vendini

SUSAN HOLLINGSHEAD

• Manages HR Organizational

Development, Payroll, Benefits,

Facilities and Risk Management

• Prior to Vendini, spent 20 years

finding solutions to social and

environmental issues for companies

large and small VENDINI STAFF

noun

1. Organization culture is the personality of an

organization. It defines the environment in which

employees and others work within that organization.

2. It is a set of shared beliefs about what is expected, valued

and rewarded.

ORGANIZATION CULTURE:or·gan·i·za·tion cul·ture ˌ

It ALWAYS exists.

MYTHCulture Exists if it is deliberate.

FALSE

ENGAGEMENT AND CULTURE ARE OFTEN CONFUSED

CULTURE IS• Work environment

• Organization mission

• Organization values

• Ethics, expectations, and goals

An effective culture is criticalto their success

It’s not so important

It’s a luxury and not really necessary to succeed

EXPLICIT CULTURE MANAGEMENT = 111% GROWTH

HEADS OF BUSINESS

BELIEVE1%

15%

84%

COMMON PURPOSE

CULTURE FIT

PLEASANT AND FRIENDLY

A SENSE OF SAFETY AND WELL BEING

MICRO-MANAGEMENT

IS POISON

EMPOWERMENTIS GOOD

DOES ONE SIZE FIT ALL?

CENTRALIZED DECENTRALIZED

HIERARCHY DECISIONS TEAM BASED DECISIONS

INDIVIDUAL CONTRIBUTORS COLLABORATION

OPEN OFFICE SPACE PERSONAL SPACE

INFORMAL STYLE FORMAL STYLE

SHORT-TERM

REVENUE

LONG-TERM VISION

vs

vs

vs

vs

vs

vs

USING CULTURE TO BE SOMETHING

YOU’RE NOT IS A NON-STARTER

SO…

ARE THE FOLLOWING:

TRUE? FALSE?• Common purpose

• Cultural fit

• Nice people are better

• Loves job is better

• Safety and well-being

• No micro-managers

• Empowerment

________________

_____

TRANSPARENC

Y

+

CARING

+

PURPOSE

LOYALTY & ORGANIZATIONAL WEALTH

LOVE THEIR JOBS

TABITHA

HUDLER

MerleFest & Walker Center at Wilkes

Community College

LAUREN

PERL

Michigan Union Ticket Office

SHEILA SILVERSTEIN

HarvesterPerformance

Center

THE TEAM

WHAT ABOUT YOU?

________________

_____

TRANSPARENC

Y

+

CARING

+

PURPOSE

LOYALTY & ORGANIZATIONAL WEALTH

THANK YOU

SUSAN HOLLINGSHEAD | [email protected]