© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 Raymond Doucette CEO, TrainerBox, Inc. May 8, 2011
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
Raymond Doucette CEO, TrainerBox, Inc.
May 8, 2011
Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 2
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
• Purpose-built Linux appliance for medium-sized businesses Integrated gateway ports Wall mounting and rack mounting Factory-installed image for simplified deployment
• Up to 300 users (400 phones/lines), up to 10 sites
• Simplified administration and user interface Requires limited IT resources to support
Pre-configured country dial plans
• Applications: integrated voice messaging, auto attendant & mobility (single number reach, extension mobility), click-to-call
• Phones supported: Unified SIP Phone 3905, Unified IP Phone 6900 Series, Unified IP Conference Station 7937G, Cisco IP Communicator
MCS 7890
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• Integrated voice messaging and Automated Attendant functions
• Intelligent call routing using call transfer rules
• Easily customizable call screen and message notification options
• On-server message store
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• Single business number reach, single voice mailbox Intelligently manages, filters, routes, and connects calls between an employee's IP desk phone and mobile cellular or home phone Allows voice call continuity inside and outside office up to four external clients
• Desktop pickup and cell phone pickup Device mobility between desktop and mobile phone
• PC soft phone client support
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Average Customer Size Range / Sweet Spot
Feat
ures
/Sol
utio
n C
ompl
exity
0-75 225 -300 300-375 375-450 450-750 75 - 150 150 -225
Esse
ntia
l to
Adv
ance
d U
C
Unified CMBE 6000
Unified CMBE 5000
Unified CME on ISR
Unified CMBE 3000 UC300
UC500
Small Business
Express UC
Advanced UC
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Cisco® Unified Communications 300 Series
UC320
4 to 24 users Standard hybrid voice, messaging, data, Wi-Fi
FXO, FXS, SIP
SPA300, SPA500 Series IP Phones
UC540/560
8 to 104 users Voice, messaging, video, data, Wi-Fi
FXO, BRI, T1/E1, FXS, SIP
Basic VPN, firewall
Cisco Unified Communications 500 Series
SPA300, SPA500 Series 7900 Series IP Phones
Cisco Unified CM Business Edition 3000
MCS 7890
75 to 300 users
3905, 7937, 6900 Series IP Phones
400 total devices 10 sites Voice, messaging, mobility, TI/EI gateway, GUI Management Foundational UC
ISR G1 and G2
5 to 450 users Voice, messaging, video, mobility
Integrated TDM/IP gateway
Optional; VPN, firewall
Cisco Unified CM Express
3900, 6900, 7900, 8900, 9900 Series IP Phones
MCS 7828/UCS C200M2
75 to 1000 users 20 to 50 sites
Voice, messaging, mobility, video, virtualization, redundancy
Advanced UC
Cisco Unified CM Business Edition 5000/6000
3900, 6900, 7900, 8900, 9900 Series IP Phones
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• Mid-Sized Business: 1 – 300 users (sweet spot 50 – 250 users)
• Requires an essential telephone system – PBX
- Greenfield (new site) and low end PBX replacement Desires voicemail, hunt/park groups, auto attendant
• May require data integration (wired and wireless)
• Key purchase decision factor is price and service
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1 to 400 IP Telephones Multiple external T1 gateways Local and Remote PSTN trunks
- T1/E1(2 built-in) - SIP Trunking (8.6.2) - SPA8800 for FXS & FXO (8.6.2)
Automated Attendant (up to 2) - Pre-recorded, Customizable
Internal Voice Mail - Pre-recorded, Customizable
Music on Hold - Internal or external - Pre-recorded MOH file
Productivity Application Cisco Jabber Single Number Reach Extension Mobility Video Telephony (8.6.2) User Preference Interface
Business Call Control Features - Shared Line Call Appearance - Call Forwarding (All, Busy, NA) - Call Transfer - Attended and blind - Call Pickup - Selective and Group - Hunt Groups - Do Not Disturb - Meet me and Ad Hoc Conferencing - Call Park and Retrieve - Busy Lamp Field (BLF) - Direct Inward Dialing
Call Directory Embedded configuration utility SFTP support for log files/CDR Localization for IN, CAN, US
Additional country packs available
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• Web-based interface
• Allows administrators to: Monitor and troubleshoot the system Add, edit, delete configuration data Perform maintenance tasks
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• Web-based interface
• Allows users to user manage their preferences for phone features, including:
Reach me anywhere Call forwarding Speed dials Password/PIN
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Other highlights of MCS 7890:
• OS = Red Hat v5.5 OS
• DSP = Texas Instruments
• SDRAM = 4 GB
• HDD = 160 GB
• Processor = Dual Core 1.66 GHz
Ethernet Port
2 USB Ports
2 T1/E1 Ports
MoH Audio Jack
Serial Port
VGA Port
Status Lights
Front
Rear
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• Cisco Catalyst 300 Series Switches
• Cisco Catalyst 2960 Switches
• Cisco 2901 ISR with T1/E1 Interfaces
• Cisco SPA 8800 (8.6.2)
• Selected Cisco Phones: 3900, 6900, 7937
• Cisco 8941, 8945, 8961 series phones (8.6.2)
• Cisco Collaboration Applications WebEx Meeting Center WebEx Connect IM Jabber
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• Cisco 300 Series Small Business Switches
• 10/100 and 10/100/1000 models, optional PoE
• 8 to 48 ports, mini-GBIC support in most models
• GUI-based configuration
• Small Business Support
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• Cisco Catalyst 2960 Switches
• 10/100 and 10/100/1000 models, optional PoE
• 8 to 48 ports, additional SFP ports in all models
• IOS-based configuration
• LAN Base and LAN Lite software
• 2960-S series FlexStack (single IP for management) PoE+ (30W per port)
• SMARTnet
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SPA 8800 (8.6.2)
4 FXO Ports 4 FXS Port 1 Ethernet port (10/100) 1 AUX Ethernet port (not used)
2901 ISR with T1/E1
2 10/100/1000 Ethernet ports
4 High speed WAN slots High density DSP modules
CUBE Lite (8.6.2)
Cisco Unified Border Element 10/100 Ethernet WAN ports Serial and DSL WAN options SIP Trunking
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Unified IP Phone 6961 Unified IP Phone
6921 and 6941 Unified IP Phone 6901 and 6911
Entry Level Phones
Manager/Office
Employee
Retail Desk or Break Room
Executive Administrator
Conference Room
• Single line • TDM replacement • Power over Ethernet
• Single line • Power over Ethernet • 6911: Paper insert
• 6921: 2 lines • 6941: 4 lines • Power over Ethernet
• 12 lines • Power over Ethernet
6921 6941
• Backlit LCD display • Power over Ethernet • Support for external
microphones
A Broad IP Phone Portfolio for All Types of Users
Unified SIP Phone 3905
Unified IP Conference
Station 7937G
6901 6911
Dynamic Soft Keys and Monochrome Backlit Display
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Advanced Professional Media Endpoints
• Knowledge Professionals, Administrative, Managers and Executives
• Programmable/line feature keys
• Business Apps: VDI, MIDlets, XML
• High-definition voice
• Connectivity: Gigabit Ethernet
• Experience: High-resolution color display USB Custom language presentation
• Personalization: Choice of colors, handset styles, wallpapers
• Green Deep sleep power save option
IP Phone 8961 with option Key Module
IP Phone 8945 IP Phone 8941
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The Cisco IP Communicator: Is a software-based application that
delivers telephony support through the PC
Can be used as a: Primary desktop telephone. Telecommuting device Supplemental phone when traveling
Supports SIP and SCCP Supports XML Boosts collaboration and
responsiveness by providing all IP phone features on the PC
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Jabber provides soft phone capabilities so that users can easily locate, call and communicate with others (8.6.1)
Also facilitates instant messaging among team members and others
Leverages the WebEx Connect cloud services for IM and presence (8.6.2)
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Complements Cisco Business Edition 3000 deployments by providing web based conferencing
Option to connect by phone or integrated audio via computer or by mobile phone, regardless of location. (FIX THIS WORDING)
High-quality video that automatically switches to the current speaker
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• A collection of pre and post sale documents for Account Managers and Engineers
• Addresses relevance of solution to customer’s business needs
• Addresses best practices for design
• Provides implementation examples and recommendations
• Contributes to partner profitability
Cisco Small Business
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Cisco Business Edition 3000
Internet
SPA8800 FXO/FXS GW
Analog Phone
PSTN
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Cisco Business Edition 3000
SPA8800 FXO/FXS GW
Analog Phone
PSTN
Internet SPA 8800
Thank you.