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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 Raymond Doucette CEO, TrainerBox, Inc. May 8, 2011
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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1

Raymond Doucette CEO, TrainerBox, Inc.

May 8, 2011

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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 2

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

•  Purpose-built Linux appliance for medium-sized businesses Integrated gateway ports Wall mounting and rack mounting Factory-installed image for simplified deployment

•  Up to 300 users (400 phones/lines), up to 10 sites

•  Simplified administration and user interface Requires limited IT resources to support

Pre-configured country dial plans

•  Applications: integrated voice messaging, auto attendant & mobility (single number reach, extension mobility), click-to-call

•  Phones supported: Unified SIP Phone 3905, Unified IP Phone 6900 Series, Unified IP Conference Station 7937G, Cisco IP Communicator

MCS 7890

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

•  Integrated voice messaging and Automated Attendant functions

•  Intelligent call routing using call transfer rules

•  Easily customizable call screen and message notification options

•  On-server message store

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•  Single business number reach, single voice mailbox Intelligently manages, filters, routes, and connects calls between an employee's IP desk phone and mobile cellular or home phone Allows voice call continuity inside and outside office up to four external clients

•  Desktop pickup and cell phone pickup Device mobility between desktop and mobile phone

•  PC soft phone client support

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

Average Customer Size Range / Sweet Spot

Feat

ures

/Sol

utio

n C

ompl

exity

0-75 225 -300 300-375 375-450 450-750 75 - 150 150 -225

Esse

ntia

l to

Adv

ance

d U

C

Unified CMBE 6000

Unified CMBE 5000

Unified CME on ISR

Unified CMBE 3000 UC300

UC500

Small Business

Express UC

Advanced UC

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Cisco® Unified Communications 300 Series

UC320

4 to 24 users Standard hybrid voice, messaging, data, Wi-Fi

FXO, FXS, SIP

SPA300, SPA500 Series IP Phones

UC540/560

8 to 104 users Voice, messaging, video, data, Wi-Fi

FXO, BRI, T1/E1, FXS, SIP

Basic VPN, firewall

Cisco Unified Communications 500 Series

SPA300, SPA500 Series 7900 Series IP Phones

Cisco Unified CM Business Edition 3000

MCS 7890

75 to 300 users

3905, 7937, 6900 Series IP Phones

400 total devices 10 sites Voice, messaging, mobility, TI/EI gateway, GUI Management Foundational UC

ISR G1 and G2

5 to 450 users Voice, messaging, video, mobility

Integrated TDM/IP gateway

Optional; VPN, firewall

Cisco Unified CM Express

3900, 6900, 7900, 8900, 9900 Series IP Phones

MCS 7828/UCS C200M2

75 to 1000 users 20 to 50 sites

Voice, messaging, mobility, video, virtualization, redundancy

Advanced UC

Cisco Unified CM Business Edition 5000/6000

3900, 6900, 7900, 8900, 9900 Series IP Phones

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•  Mid-Sized Business: 1 – 300 users (sweet spot 50 – 250 users)

•  Requires an essential telephone system – PBX

- Greenfield (new site) and low end PBX replacement Desires voicemail, hunt/park groups, auto attendant

•  May require data integration (wired and wireless)

•  Key purchase decision factor is price and service

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  1 to 400 IP Telephones   Multiple external T1 gateways   Local and Remote PSTN trunks

- T1/E1(2 built-in) - SIP Trunking (8.6.2) - SPA8800 for FXS & FXO (8.6.2)

  Automated Attendant (up to 2) -  Pre-recorded, Customizable

  Internal Voice Mail -  Pre-recorded, Customizable

  Music on Hold - Internal or external - Pre-recorded MOH file

Productivity Application Cisco Jabber Single Number Reach Extension Mobility Video Telephony (8.6.2) User Preference Interface

  Business Call Control Features -  Shared Line Call Appearance -  Call Forwarding (All, Busy, NA) -  Call Transfer - Attended and blind -  Call Pickup - Selective and Group -  Hunt Groups -  Do Not Disturb -  Meet me and Ad Hoc Conferencing -  Call Park and Retrieve -  Busy Lamp Field (BLF) -  Direct Inward Dialing

  Call Directory   Embedded configuration utility   SFTP support for log files/CDR   Localization for IN, CAN, US

  Additional country packs available

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•  Web-based interface

•  Allows administrators to: Monitor and troubleshoot the system Add, edit, delete configuration data Perform maintenance tasks

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•  Web-based interface

•  Allows users to user manage their preferences for phone features, including:

Reach me anywhere Call forwarding Speed dials Password/PIN

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Other highlights of MCS 7890:

•  OS = Red Hat v5.5 OS

•  DSP = Texas Instruments

•  SDRAM = 4 GB

•  HDD = 160 GB

•  Processor = Dual Core 1.66 GHz

Ethernet Port

2 USB Ports

2 T1/E1 Ports

MoH Audio Jack

Serial Port

VGA Port

Status Lights

Front

Rear

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•  Cisco Catalyst 300 Series Switches

•  Cisco Catalyst 2960 Switches

•  Cisco 2901 ISR with T1/E1 Interfaces

•  Cisco SPA 8800 (8.6.2)

•  Selected Cisco Phones: 3900, 6900, 7937

•  Cisco 8941, 8945, 8961 series phones (8.6.2)

•  Cisco Collaboration Applications WebEx Meeting Center WebEx Connect IM Jabber

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

•  Cisco 300 Series Small Business Switches

•  10/100 and 10/100/1000 models, optional PoE

•  8 to 48 ports, mini-GBIC support in most models

•  GUI-based configuration

•  Small Business Support

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

•  Cisco Catalyst 2960 Switches

•  10/100 and 10/100/1000 models, optional PoE

•  8 to 48 ports, additional SFP ports in all models

•  IOS-based configuration

•  LAN Base and LAN Lite software

•  2960-S series FlexStack (single IP for management) PoE+ (30W per port)

•  SMARTnet

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SPA 8800 (8.6.2)

 4 FXO Ports  4 FXS Port  1 Ethernet port (10/100)  1 AUX Ethernet port (not used)

2901 ISR with T1/E1

 2 10/100/1000 Ethernet ports

 4 High speed WAN slots  High density DSP modules

CUBE Lite (8.6.2)

 Cisco Unified Border Element  10/100 Ethernet WAN ports  Serial and DSL WAN options  SIP Trunking

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Unified IP Phone 6961 Unified IP Phone

6921 and 6941 Unified IP Phone 6901 and 6911

Entry Level Phones

Manager/Office

Employee

Retail Desk or Break Room

Executive Administrator

Conference Room

•  Single line •  TDM replacement •  Power over Ethernet

•  Single line •  Power over Ethernet •  6911: Paper insert

•  6921: 2 lines •  6941: 4 lines •  Power over Ethernet

•  12 lines •  Power over Ethernet

6921 6941

•  Backlit LCD display •  Power over Ethernet •  Support for external

microphones

A Broad IP Phone Portfolio for All Types of Users

Unified SIP Phone 3905

Unified IP Conference

Station 7937G

6901 6911

Dynamic Soft Keys and Monochrome Backlit Display

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Advanced Professional Media Endpoints

•  Knowledge Professionals, Administrative, Managers and Executives

•  Programmable/line feature keys

•  Business Apps: VDI, MIDlets, XML

•  High-definition voice

•  Connectivity: Gigabit Ethernet

•  Experience: High-resolution color display USB Custom language presentation

•  Personalization: Choice of colors, handset styles, wallpapers

•  Green Deep sleep power save option

IP Phone 8961 with option Key Module

IP Phone 8945 IP Phone 8941

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The Cisco IP Communicator:   Is a software-based application that

delivers telephony support through the PC

  Can be used as a: Primary desktop telephone. Telecommuting device Supplemental phone when traveling

  Supports SIP and SCCP   Supports XML   Boosts collaboration and

responsiveness by providing all IP phone features on the PC

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Jabber provides soft phone capabilities so that users can easily locate, call and communicate with others (8.6.1)

Also facilitates instant messaging among team members and others

Leverages the WebEx Connect cloud services for IM and presence (8.6.2)

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Complements Cisco Business Edition 3000 deployments by providing web based conferencing

Option to connect by phone or integrated audio via computer or by mobile phone, regardless of location. (FIX THIS WORDING)

High-quality video that automatically switches to the current speaker

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•  A collection of pre and post sale documents for Account Managers and Engineers

•  Addresses relevance of solution to customer’s business needs

•  Addresses best practices for design

•  Provides implementation examples and recommendations

•  Contributes to partner profitability

Cisco Small Business

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Cisco Business Edition 3000

Internet

SPA8800 FXO/FXS GW

Analog Phone

PSTN

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Cisco Business Edition 3000

SPA8800 FXO/FXS GW

Analog Phone

PSTN

Internet SPA 8800

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Thank you.