CompleteTechnicalServices Ltd. ATMInstallations & ProjectManagement AirConditioning SpecialistSecurityProjects Building&JoineryServices
Mar 10, 2016
CompleteTechnicalServices Ltd.
ATMInstallations & ProjectManagement
AirConditioning
SpecialistSecurityProjects
Building&JoineryServices
Complete Technical Services Ltd
(CTS) specialise in providing
simple, aff ordable and eff ective
solutions which are tailored to your
requirements.
Our dedicated teams of in-house experts off er the following products and
services –
• ATM Installation and Project Management
• Air Conditioning and Maintenance
• Specialist Security Projects
• Building and Joinery Services
Whichever service you need, you can be confi dent that our dedicated team
will work with you, providing the best service possible from concept to
completion. CTS have been established since 1996 which means we have
the knowledge and experience required to make every project we undertake
a success.
The CTS Commitment
At CTS our goal is simple – to provide an excellent service to all our clients
by completing projects on budget, on time and to an exceptionally high
standard. We focus on applying our knowledge, experience and expertise
to produce successful results which both our clients and stake holders
can benefi t from. We are committed to the continuing development and
improvement of all our products and services and focus on future
progress and innovation as essential aspects of
business development.
ATMInstallations& ProjectManagement
AirConditioning
SpecialistSecurityProjects
Building&JoineryServices
ATM Installation and Project Management
Installing an ATM can increase business by giving customers another
reason to visit your premises and it can also make life easier for your staff
and customers as they have access to cash on-site. As part of our ATM
installation we employ experienced surveyors, planning offi cers, builders
and ATM advisors to make up the ideal team to handle every aspect of your
ATM installation. Project managers are on-hand wherever you are based in
the UK to manage the installation and handover so you can start to benefi t
from having an ATM on your premises as soon as possible.
Air Conditioning Installation and Maintenance
Air conditioning systems create a comfortable working environment for
everyone. CTS specialise in installing and maintaining air conditioning
systems so you can benefi t from a constant, controlled temperature.
Wherever you are in the UK, we can install and maintain a new system for
you from small split systems to multi-room VRFs, whether you operate in
the public or private sector.
Specialist Security Projects
Installing the correct security systems can make staff feel confi dent in the
workplace and as part of our specialist security projects our experienced
team install high level security doors, roller shutters, ATM housings and
secure safes. You can choose from security products for use in private
dwellings, domestic buildings and commercial properties across the UK to
ensure you, your staff and your assets remain safe and secure.
We off er aff ordable and eff ective security solutions along with
impartial advice so you can be sure you receive the correct systems
for your requirements.
Building and Joinery Services
Our expert building and joinery services can transform domestic,
retail, commercial or industrial properties into attractive and
functional environments. We receive a substantial amount of
work through referrals from successful previous projects which
means we off er a quality service which our satisfi ed clients are
happy to recommend. The building and joinery services we off er
cover a vast range of industrial and commercial clients with
typical projects including shop fi ttings, renovation work and
building extensions.
CompleteTechnicalServices Ltd.
Eff ective communication
We understand that to build long-term relationships with our clients we
need to listen to their requirements and off er innovative and eff ective
solutions to their issues. Communicating with clients is vital to ensure
we are working towards the outcome they desire. To complement this
communication process all our clients have access to our helpful web portal
which provides a live link into our database. This gives clients the ability to
oversee their project and keep up to date with anything from stock sheets
and sign off sheets to viewing completed site photos.
Uninterrupted services
We are committed to delivering a professional service to clients at all times
therefore we have a comprehensive business continuity plan in place. This
plan covers all eventualities and guarantees that in the event of a disaster
outside of our control, the clients’ projects will continue with minimum
disruption. The CTS Business Continuity Plan includes all areas that are a
relevant requirement to good business practice.
The CTS Business Continuity Plan consists of -
• Management Directive
• Emergency Packs
• Risk Analysis
• Electrical Failure
• Fuel Shortage
• Hardware Damage or Failure
• Physical Security and Logical Security
ATMInstallations& ProjectManagement
AirConditioning
SpecialistSecurityProjects
Building&JoineryServices
CompleteTechnicalServices Ltd.
Accreditations
ISO 9001:2008
The processes we have in place have been developed over
a number of years and now form the backbone to our
ISO 9001:2008 accreditation.
Safe Contractor
SAFE contractor is an accreditation scheme that assesses
the health & safety competency of contractors and
service providers.
ATMIA
As an independent, non-profi t trade association, the
ATMIA promote ATM convenience, growth and usage
worldwide; They protect the ATM industry’s assets,
interests; and provide education, best practices, political
voice and networking opportunities.
Construction Skills Certifi cation Scheme
CTS have achieved a Platinum Standard in this scheme.
This represents that over 90% of our workforce are
qualifi ed under the scheme.
Contractors Health & Safety Assessment Scheme
Over the years local authority health and safety and
procurement professionals, with the support of the
Health and Safety Executive, have developed the
Contractor Health and Safety Assessment Scheme (CHAS).
Construction Line
The UK’s largest certifi ed pre-qualifi cation database.
Encourages organisations to use a single source for
pre-qualifi cation.
NEBOSH (The National Examination Board
in Occupational Safety and Health)
Off ers a comprehensive range of globally
recognised, vocational qualifi cations designed
to meet the health, safety, environmental and
risk management needs of all places of work.
REFCOM
All businesses carrying out installation, maintenance
or servicing of stationary refrigeration and
air-conditioning (SRAC) and/or heat pump equipment
containing or designed to contain F gas refrigerants,
must hold a certifi cate..
Safe Contractor
SAFE contractor is an accreditation scheme that assesses
the health & safety competency of contractors and the health & safety competency of contractors and
service providers.
ATMIA
As an independent, non-profi t trade association, the
ATMIA promote ATM convenience, growth and usage
worldwide; They protect the ATM industry’s assets,
Construction Line
The UK’s largest certifi ed pre-qualifi cation database.
Contractors Health & Safety Assessment Scheme
Over the years local authority health and safety and
Off ers a comprehensive range of globally
NIC EIC approved contractor
Assessing the technical competence of contractors for
over 50 years, this qualifi cation is to protect everyone
who uses electricity from unsafe electrical installations
in their homes, places of work and leisure.
UKPIA
The petroleum industry handles potentially
hazardous products and therefore a top priority is
health, safety and sound work practices.
Successful candidates receive a ‘safety passport’ .
This qualifi es them to work on a petrol forecourt.
The petroleum industry handles potentially
Assessing the technical competence of contractors for
over 50 years, this qualifi cation is to protect everyone
who uses electricity from unsafe electrical installations
Construction Skills Certifi cation Scheme
CTS ha
This represents that over 90% of our workfo
qualifi ed under the scheme.
All businesses carrying out installation, maintenance
or servicing of stationary refrigeration and
air-conditioning (SRAC) and/or heat pump equipment
CTS lead the market in providing the
complete service to the ATM industry
Specialist ATM Installations
Since 1998 we have provided everything from initial site surveying to
complete installation of ATMs to clients throughout the UK. We have
developed a vast knowledge and experience in all elements of ATM
installation so whatever your requirements are and wherever you are based,
we can off er you a complete ATM solution.
The service covers the following steps -
A desk top survey to determine if a potential site will be likely to benefi t
from an ATM installation.
An on-site survey to ensure that the ATM location and installation is feasible
and what (if any) planning consent will be required.
Full planning approved computer aided design (CAD) is used to explain and
illustrate the key information for the planning submission which will help to
ensure planning consent is given for the ATM installation.
A full planning application to gain approval for the project. As we have a
comprehensive knowledge of changing legislations and work closely with
the local planning offi cers, we will ensure your planning application covers
everything needed for approval, including The Disability Discrimination Act
(DDA).
The involvement of a buildings inspector is not a requirement for every site
and we have the knowledge and experience of the regulations to determine
when a visit is necessary.
Petroleum approval applications are required when we carry out an
installation at a petrol fi lling station. We will appoint a Petroleum Offi cer
who will be fully acquainted with the site to ensure all contractors at the
location work strictly within the health and safety guidelines.
The ATM Installation Process
CTS installation teams provide a complete on-site service for ATM
installations and work with you throughout the project to ensure that
the installation is fi nished on time and on budget. For every aspect of the
installation process we have an expert team to deal with everything from
electrical installations to ensuring a smooth handover on completion of the
project.
ATMInstallations& ProjectManagement
CompleteTechnicalServices Ltd.
Our ATM Clients
Tesco:
CTS project manage the entire Tesco ATM
estate, along with the ATM installations. CTS
have managed the ATM estate for nearly
four years, in that time we have been key
to estate growth of almost 800 ATM’s. CTS
have vast knowledge and experience around
the complete infrastructure of an ATM
installation.
Alliance & Leicester (Santander):
CTS have project managed and carried out
full ATM installations within the Alliance &
Leicester estate for three years. The A&L ATM
estate is varied and will cover all types of
environments from Petrol Forecourt Filling
stations to Somerfi eld, Co-op (Scot Mid), and
a wide range of other retail types.
Bankmachine:
CTS have been Bankmachine’s main
contractor for the last eleven years. In this
time we have developed and enhanced
our skills and knowledge base by working
very closely with them. Bankmachine are
the current leaders as an independent ATM
deployer in the UK.
For further information please contact:
Lee WhitingATM General ManagerComplete Technical Services Ltd
Tel: 01709 385054email: [email protected]: 07764 629310
Alliance & Leicester
CTS have project managed and carried out
full ATM installations within the Alliance &
Leicester estate for three years. The A&L ATM
estate is varied and will cover all types of
environments from Petrol Forecourt Filling
Tesco:
CTS project manage the entire Tesco ATM
estate, along with the ATM installations. CTS
have managed the ATM estate for nearly
four years, in that time we have been key
Bankmachine:
CTS have been Bankmachine’s main
contractor for the last eleven years. In this
time we have developed and enhanced
our skills and knowledge base by working
HSBC: remote/branch
CTS are contracted by Carillion to carry
out a variety of ATM works on the remote
and branch HSBC estate. This will involve
installing into new sites along with
permanent removals and returning the site
to as was.
HSBC: Total services
For this project CTS are contracted via Fujitsu
to install a number of TTW ATM’s in Total
service station sites across the UK. These will
be either through brick work or externally
located in our security rooms.
HSBC:HSBC:
CTS are contracted by Carillion to carry
out a variety of ATM works on the remote
and branch HSBC estate. This will involve
installing into new sites along with
HSBC:
For this project CTS are contracted via Fujitsu
to install a number of TTW ATM’s in Total
service station sites across the UK. These will
be either through brick work or externally be either through brick work or externally
located in our security rooms.
Electrical works
Our team of NICEIC level electricians take care of the ATM electrical
installations. As our electricians produce work which meets NICEIC
requirements they have proven themselves in safety and competence and
work in compliance with building regulations which means you receive an
expert service with no compromises.
Quality control checks
As part of our project management service we perform many quality
control site visits to monitor the project’s progression and discuss any issues
with you and the teams involved. These visits take place throughout the
project including during the installation, at the handover stage and after
the site is signed off .
ATMInstallations& ProjectManagement
CompleteTechnicalServices Ltd.Services Ltd.
ATM pre commission
We aim to have your ATM installation completed quickly and
with minimum disruption and one way we do this is to ensure
that all ATMs are fully functioning prior to the delivery and
installation. As this process saves us time it means you save
money and the whole project becomes more cost eff ective.
ATM installation and fi nal connections
Logistics and transportation for all our ATM installations
are carried out using our fully equipped 18 tonne vehicles
which means we have the resources to accommodate all
ATM projects no matter how large they are or where they are
located.
Site handover
The site handover is a key stage in the project as it is the point
when the work is completed and where we ensure that you
are satisfi ed with the project’s results. All our installations are
carried out by experienced in-house engineers to an industry
approved standard which means the high quality of the work
ensures a smooth and swift site handover.
Our Key Strengths
Expert staff
The team at CTS specialise in all areas of ATM installation and apply their
knowledge and expertise to every project they undertake. They excel in
customer service and work in a friendly and professional manner. Our team
includes -
• Experienced survey, planning and build teams who provide installation
solutions for even the most challenging sites
• Electricians who are qualifi ed to the latest industry standards
Specialist skills and experience
ATM installation requires a number of specialist skills which we have
developed from years of industry experience. Our expert skills include -
• Specialist ATM removals, reinstatement and dilapidation works
• ATM preparation and in-house and on-site commissioning
• Electrical installations completed and tested to meet NICEIC standards
Resources which get the job done
Our resources enable us to provide the high standard of service you expect
and allow us to complete the job safely, quickly and without compromises.
Our resources include -
• A CTS branded specialist vehicle fl eet with uniformed crews
• Registered members of industry approved health and safety
organisations
Reinstatement works (Dilapidation)
Reinstatement work usually involves restoring an existing ATM environment
to its original condition prior to the ATM installation. CTS complete a full
site survey to ascertain your requirements and then submit the details of
the project for approval. The standard works involved include everything
from building work such as new brickwork and studwork to specialist skills
such as plumbing, heating and glazing. During the reinstatement works we
ensure that we do everything required with the minimum of fuss.
Secure warehousing and bar-coded asset management
Security is at the forefront of our day to day activities at CTS head offi ce and
on location. All stock that enters or leaves our premises goes through a full
check in and exit process including bar coding and logging onto a database.
The items are tracked through the internal process to the completed
installation to ensure total peace of mind. Our fl eet of vehicles are also fi tted
with the latest tracking devices and deliveries and daily procedures are
monitored from our head offi ce.
ATMInstallations& ProjectManagement
ATMInstallations& ProjectManagement
CompleteTechnicalServices Ltd.Services Ltd.
ATM Project Management
When you choose CTS you will receive a total project management service
to ensure that everything runs smoothly from the initial site survey to
the completed installation. Our knowledge and experience gained from
thousands of ATM installations, including managing a number of blue
chip ATM deployers, gives you the assurance that you are with the right
company.
Our skilled project management team operate with fl exibility and will fi t
into your company’s own in-house management structure. By achieving
the required service level agreements and key performance indicators
for a project we can ensure we consistently deliver a successful project
management service.
Project Managers are available across the country so no matter where you
are based in the UK there will be a Project Manager on-hand to assist,
control and manage your project.
CTS project management is successful because we focus on key processes
which get the job done, including -
• Organisation
• Objectives
• Finance
• Continuous improvements
• Reviews and reporting
• Project defi nition
• People management
• Workshop forums
Each project we take on has diff erent requirements and our project
management service use these key processes to ensure your project
benefi ts from a tailored service.
CTS work with the global leaders in
climate control to deliver the very
latest air conditioning technology.
We work closely with world-class air conditioning manufacturers Mitsubishi,
Toshiba, Airedale and Daikin, whose research consistently enhances the
design of air conditioning systems. This research improves the energy
effi ciency of air conditioning systems which saves you money and means
that you will receive the most eff ective systems available.
Bespoke air conditioning systems
We provide a full installation and maintenance service for tailor-made air
conditioning systems for industrial, commercial and domestic requirements.
CTS have considerable experience in designing and installing air
conditioning systems which provide controlled environments in areas such
as computer rooms, offi ces and retail stores. Our professional installation
teams carry out a wide variety of installations across the UK with minimum
of disruption to company’s activities.
Installing an individually designed CTS air conditioning system will keep
your staff comfortable all year round, whatever the weather. Our systems
also improve ventilation, making any environment more hygienic and
productive.
CTS work with a number of organisations, including telecommunications
companies and local councils, and install a wide variety of air conditioning
systems throughout the UK.
A system that is right for you
We can accommodate any type of installation, in any place and ensure
you have a system specially made for your particular circumstances. Our
surveyors will complete a full site survey and produce a detailed quotation
for you with no hidden extras so you know what to expect and how much
the project will cost.
AirConditioning
AirConditioning
CompleteTechnicalServicesLtd. Ltd
Variable Refrigerant Flow Systems
In many buildings such as hotels, hospitals and universities,
the demand for multi-area air conditioning is so great that
VRF systems need to be installed. VRFs enable up to fi fty light
weight indoor units to be connected to a single large outdoor
condenser which responds proportionately to the number
of indoor units operating. Benefi ts of choosing a VRF system
include multiple options for design and installation, increased
energy effi ciency and minimum noise during operation.
VRF systems are the ultimate in fl exibility as individual indoor
unit temperatures can be changed independently, allowing
for personal choice as indoor and outdoor conditions change.
The VRF system off ers a year round solution to indoor climate
control.
Split Air Conditioning
How split air conditioning works
Split systems consist of an indoor unit (mounted on the wall, ceiling or
fl oor) which re-circulate the air in the room, cooling or heating it to your
requirements and an outdoor unit (condenser) which dissipates the hot air
into the atmosphere. This process cools the room to a more comfortable
temperature making the working environment much more pleasant. When
heat is required, the system will run in reverse, taking heat from the outdoor
condenser and transferring it to the indoor unit to heat the room.
The right split system for you
We have relationships with a wide range of manufacturers so we can select
the most appropriate system for your individual requirements. Once your
system is designed we will provide you with a clear proposal and quote for
the project so you know how the system will work and what it will cost to
install.
Multi-split air conditioning
For larger premises requiring air conditioning in multiple areas we off er
multi-split air conditioning systems. Operating in the same way as the
split system, the multi-split system enables a number of indoor units to
be individually controlled from a single outdoor condenser, making it the
perfect choice for business premises such as offi ces.
Up to four units can be operated in cooling only or heat only form, making
it a cost eff ective solution to cover a number of areas, whilst minimising the
space required for outdoor units.
AirConditioning
AirConditioning
CompleteTechnicalServicesLtd. Ltd
Environmental considerations
CTS have a wealth of experience in CFC reclaim and R22
replacement technology. Our expert staff remove and replace
the obsolete air conditioning units safely and with minimum
disruption. All refrigerants and equipment are then recycled
in accordance with the F Gas Regulation, reducing your carbon
footprint and ensuring the service is as environmentally
friendly as possible.
We off er a comprehensive range of
security products for use in private
dwellings, domestic buildings and
commercial properties across the UK.
Impartial advice and tailored solutions
We work with you off ering impartial advice, cost eff ective solutions and
suitable products so you can be sure you have the best security system in
place for your requirements. Experienced surveyors will respond quickly to
your enquiry, with advice on a wide range of high quality security products,
all at competitive prices.
Professional and secure installations
When you have decided which products are right for you we will arrange
a suitable time to install your security solutions. If fi ttings during offi ce
hours are not convenient, we provide an out of hours service, which ensures
minimum disruption to your business. By responding quickly to enquiries,
visiting sites and forming a relationship with our clients, we can off er the
best available products to combat any security issues you may have.
We have developed a number of security products for clients in the
commercial, industrial and public sector including fi nancial institutes and
retailers. The range of products available includes -
• Security and ballistic doors
• Domestic and commercial roller shutters
• Security enclosures
• Security fencing
• Night pay draws
• CCTV and access systems
• Strong rooms and cash safes
• Safe installations and removals
• Door and window grilles and gates
SpecialistSecurityProjects
At CTS we off er a full range of security products which are designed to keep
you, your staff and your assets safe and secure including -
Cash/secure offi ce door
The cash/secure offi ce door comes as standard with an ASSA slam lock and
an ASSA dead lock manufactured to current British standards. The door
features a barricader bar fi tted on the internal skin of the door as additional
security if under threat.
Ballistic security door
This security door is fi tted with automated three point bolt
work (locks engage when the door is in the closed position)
and is made from material ballistic rated to current British
standards. The door is supplied with four security registered
keys and features a full length piano hinge and dog bolts.
High security MOE (means of escape) door
These doors are fi tted as standard with a high security Exidor
three point panic latch with optional external over ride handle
if required for access. MOE doors off er additional internal
security by way of a pad-lockable dropdown bar which locates
into either side of the door frame. A full length piano hinge
and spy hole are also included with the door.
CompleteTechnicalServices Ltd.
SpecialistSecurityProjects
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Slimline revolving enclosure
Our slimline revolving enclosures are manufactured and supplied in both
a single and twin position format with ballistic material rated to current
British standards. The ATM is seated and bolted onto a turn table enabling
the ATM to be turned 90 degrees to carry out replenishment with ease. Prior
to installation the enclosure is fi tted out with electrics, lighting and locks in
our factory to minimise work on-site. This ATM enclosure can also be used as
a temporary unit.
Modular panelling
We provide modular panelling which is ballistic rated to current British
standards making it the ideal choice for a range of applications including
ATM enclosures, secure rooms and as security lining to cash rooms and
offi ces. This is suitable for both internal and external applications as it can
be adapted to fi t in with any surrounding and can be extended with the
minimum amount of disruption.
Rota-Plinth turntable
Derived from the slimline revolving enclosure, the Rota-Plinth provides easy
access whilst still providing maximum service clearances. The Rota-Plinth
is manufactured in fl at pack form, allowing access into diffi cult or elevated
areas. Its versatile application means it can be integrated into various types
of frontage, including aluminium shop fronts, brickwork, stonework or glass.
The enclosure is ballistic rated to current British standards.
SpecialistSecurityProjects
In Service
Replenishment
Shop fronts, security screens and auto doors
We specialise in the manufacture and installation of architectural
aluminium doors, windows, curtain walling and general glazing products.
These processes are completed in conjunction with aluminium systems
experts SAPA Building Systems and we have experience in manufacturing
on all types of projects including work for local authorities and shop fi tters.
Operating under Quality Management Systems BS EN ISO 9001 and
providing the installation and distribution of aluminium shop front
systems, we off er our knowledge and expertise to advise you on any aspect
of your refurbishment.
Locksmith services
Whether you require security services for a private dwelling or
commercial premises you can be confi dent that whenever you
need the assistance of a locksmith, we are just a phone call away.
Once the call is made we will endeavour to have a locksmith to
your door within 30-60 minutes to carry out any works to the high
standard you expect.
CompleteTechnicalServices Ltd.
SpecialistSecurityProjects
Expert building and joinery work
can enhance your environment
so everyone can benefi t from
safe, comfortable and attractive
surroundings.
Working as a team
Our successful building and joinery service has seen clients return to us
again and again when they require an expert service. Team work plays a
vital part in our building and joinery service and everyone from apprentices
to team leaders work with clients in a fl exible and understanding manner to
meet their objectives.
Community focused
Our team work ethos has led to the creation of excellent community
relationships and we are regularly requested to carry out building repairs
and maintenance projects in the educational sector. CTS has gained a
reputation for working safely and effi ciently in occupied premises with
minimum disruption. We provide fi rst class facilities which are fully
appreciated by their users. The successful results we achieve come from
spending time understanding how these institutions work.
A complete service for every type of project
Whatever the size and type of the project, whether it is commercial,
industrial, residential or in the public or private sector, you can expect
the best service in the industry. CTS provide a complete management
service, incorporating new build, structural and refurbishment works. We
understand client requirements including interpreting drawings, schedules,
specifi cations and where provided, bills of quantities.
Building&JoineryServices
Working with CTS
When you choose CTS to complete your project you can be confi dent that
you will receive an expert service as we consistently meet and exceed our
clients’ expectations. We aim to solve whatever issue you have by providing
value for money solutions and sharing our experience and knowledge with
you during every step of the process.
The desire to take pride in the work we complete means that we have a
passion to provide the best service possible whilst ensuring we adhere to
health and safety standards at all times.
With craftsmen including joiners, plumbers, decorators and electricians we
can accommodate every requirement.
Works undertaken
• Building refurbishments and maintenance
• Electrical installations and PAT testing
• Plumbing
• Joinery and manufacturing
• Decorating
• Floor coverings
• Ceilings and partitioning
• Groundworks
• Demolition.
CompleteTechnicalServices Ltd.
Building&JoineryServices
Hope Street Rotherham S60 1LH Tel: 01709 821757 Fax: 01709 385050
Email: [email protected]
CompleteTechnicalServices Ltd
ATMInstallations& ProjectManagement
AirConditioning
SpecialistSecurityProjects
Building&JoineryServices