CTR Welcome and Update Patricia Holub Executive Director, Technology and Integration.

CTRWelcome and UpdatePatricia HolubExecutive Director, Technology and Integration

Technology Update

Technology Updates

Dr. Mateen Diop in a new role for SAISD

Introduction of Instructional Technology Staff Claude Ascolese, Technology Integration Coordinator, ITLS Tonya Mills, Technology Integration Coordinator, ITLS Molly Valdez, Virtual Learning Coordinator Estella Martinez, Department Secretary

Summer Work E-Rate Projects Bond Projects Professional Learning Conference Lab Setups

Technology Updates, cont. Grade Book Status

District continuing with Texas Grade Book Region 20 modifications to support SAISD

Computer Refresh Purchases in October Give us your input on hardware Older equipment will be picked up

Role of the Campus Technology Representative

Role of the Campus Technology Representative Liaison with your campus for technology

initiatives, policies and support

Conduit for feedback from your campus to our department

Assistance with communication on deadlines

Thank you!

Disposition of Old Equipment

Process for Removing Old Equipment Obsolete Equipment that is No Longer

Supported Laptops Printers Monitors Other computer peripherals relating to

PCs (Mobile devices, keyboards, etc.)

Options Recycle is an option when:

Equipment is still above standard for use and support

Disposal is an option when: Equipment is broken and is no longer under

warranty and cannot be repaired Equipment is in excess to the campus needs

and is below SAISD standards for use and support

Procedure Before any computer equipment will be

removed from a campus by Plant Services, campuses need the approval of the Technology Department

Plant Services will not pick up equipment without an approved C36-A form, “Disposal & Transfer of Computer Equipment”

Process for DispositionSAISD Procedure C36-A

Campus completes the top portion of the SAISD Disposal & Transfer Form, C36-A

Fax or pony to the Technology Department

Note that this form also replaces the INV-I transfer form. You no longer need to fill out two forms. This serves as a Transfer INV-I form for Computers and PC related items only.

Process Form must be approved by the Principal or

Department Head Technology department will review items

submitted for disposition Equipment is reviewed to see if it is below SAISD

standards for use and support If equipment is not below standard, a technician

will be sent onsite or the campus will be contacted to determine if equipment is broken and no longer under warranty

The disposition is approved and the completed form is returned to the campus or admin office

Process The campus contacts Plant Services to arrange for

pickup of the equipment to go to Boys Club. Do not arrange ahead of time if you do not have your C36-A form approved from Technology.

Fill out the Releasing Campus Information and the Receiving Campus area where items are going to (this section replaces the INV-I Transfer form)

Plant Services will ask for the approved C36-A Disposal & Transfer form when picking up the equipment

Plant Services takes the equipment to the SAISD warehouse where it is prepared for auction.

Plant Services will not pick up equipment without an approved form!

ACTIVE DIRECTORYINSTALL RIGHTS

What are AD Install Rights?

User Account with additional rights for Active Directory computers

Two (2) accounts can be requested by: High Schools Middle Schools K-8 Academies

One (1) account can be requested by: Elementary Schools Special Campuses Early Childhood Education Centers

Why do I need Active Directory on my computer?

Allows remote deployment of software Keeps Windows updates current Keeps virus definitions current Prevents Spyware (No additional software is

needed) Less computer maintenance Does not allow accidental removal of

programs Prevents deletion of necessary operating

system Files

What can I DO with it? Install Approved Software

ITLS Home Page Electronic Resource Selection

Create Shortcuts on Desktop for all users

Change Screen Resolution

What can I NOT do? Access the Internet

Can’t automatically install updates requiring Internet access

Can’t remove computer(s) from the SAISD Domain (Active Directory)

Can’t access all icons in the Control Panel

What should I NEVER do? Share this account with anyone (Staff or Students) Write down the password on a piece of paper Login with this account and let someone else use it Install non-approved software Install unlicensed software Install peer-to-peer Software Install games Install other operating systems such as Linux Create shared drives/printers

CONSEQUENCES Account(s) will be revoked immediately Principal will be notified of action

How do I GET an Account?Fill out an Active Directory Install Rights

Form Technology and Management Information Systems Home Page

Technology Forms http://www.saisd.net/admin/newtech/forms.shtm Active Directory Administrative Install Accounts Request

Form Important: Requires Principal Signature Send to Technology Dept. via

- Pony - Fax -Hand Carry Account will Expire at End of School Year

TECHNOLOGYPROJECT FORM

Used for Large Software Installations Seven (7) or More Computers

Software Plugins Printer Drivers

http://www.saisd.net/admin/newtech/forms.shtm Project Request Form

Request for Technical Support Form

COMPUTER DONATIONS

Where to Start

Acceptable Donations

District Software Campus will need to notify Fixed Assets

for SAISD Tags SAISD Technicians will not support unless

Tags are affixed District-Owned Software will be Installed

Symantec (Anti-Virus Software) Office 2010

Donated Computer Guidelines The District reserves the right to accept or

reject donations of new or used hardware All equipment must be in good working

condition Any additional cost are the responsibility of

the school receiving the donated equipment If a donor does not indicate to whom it

wishes to donate, the Technology Department will decide

CONNECTINGNON-DISTRICT EQUIPMENTTO THE NETWORK

Request for Connection Form(Personal Device) Computers, Laptops,

Tablets, IPads, IPods http://

www.saisd.net/admin/newtech/forms.shtm Network Connection

Request for Non-District computers

Form must be filled out completely

ProcessUser submits form to Technology Dept. via

Pony Fax Hand Carry

Request is reviewed

Reasons for Disapproval

Missing Principal’s Signature

Missing InformationAntivirus SoftwareSerial Number of DeviceOperating System

Process (cont.)Email is sent to user and helpdesk

Your "Network Connection Request Form" to connect a personal Apple MacBook Pro Serial # W873810WX92 has been Disapproved.   REASON:  REQURES Principal’s Signature on form (Please resubmit with Signature) Thank you. Yesenia AlvarezSupervisor, Technology Support

APPROVED: DISAPPROVED:

Your Network Connection Request Form to connect (1) Dell Inspirion 1525, Serial # 0107898349892140, Windows Vista with McAfee Antivirus Software to the SAISD network has been Approved. Please Note:  Any approved non-district-owned computer and/or equipment, will not be serviced by the Technology Department (including software installations).  However, Technology will occasionally inspect the computer to ensure virus definitions and windows updates are current. Thank you. Yesenia AlvarezSupervisor, Technology Support 

Process (cont.)User labels unit at “Personal

Property”

User calls the Helpdesk if Wireless Network Key is needed

Process (cont.)SAISD Technician WILL

Ensure Antivirus Software is installed and current Occasionally inspect device

Ensure no Peer-to-Peer Software is installed Limewire - Frostwire - BitTorrent

Install the Wireless Network Key to connect to the Internet

SAISD Technician WILL NOT Install any District Software

Office - Symantec - Promethean - Adobe Plugins - iTunes - Computrace - ………

Install/Connect to any Printer Troubleshoot OS/Hardware/Software

Purchasing New Hardware, Software and Web-Based Services

Hardware

Software and Web-Based Services

Notes on Web-Based Services External Sources, Edmodo

Use of Wikis and Moodles

QUESTIONS?