Who We Are Quality & Satisfaction Measurement And Benchmarking, Enhanced By Technology. EdgeSurvey ™ Offers Solutions For: • Ambulatory Surgery • Diagnostic Imaging • Emergency Department • Hospitals • Pain Management • Physician Practices • Therapy & Rehabilitation • Urgent Care • Hospital CAHPS ® (H-CAHPS) • Clinician & Group CAHPS ® (CG-CAHPS) CTQ helps healthcare organizations improve performance by continuously collecting feedback from patients, employees and physicians. EdgeSurvey ™ , CTQ’s comprehensive suite of surveying services, drives quality improvement through real-time reporting and benchmarking. With CTQ, feedback has never been more accessible, actionable and cost-effective. CTQ - At A Glance • 100% Healthcare-Focused • Introduced Electronic Surveying to Healthcare in 2003 • Healthcare Clients In All 50 States, Offering Tremendous Peer Benchmarking • Dozens of Prestigious Management Groups as Clients • Presence in Over 10 Healthcare Markets • Independent Evaluator for National APEX Quality Award • Clinical Benchmarking Arm for the Physician Hospitals of America • CMS-Approved CAHPS ® Vendor CTQ’s APEX Quality Award Recognizing Excellence in Patient Satisfaction and Overall Quality of Care. CTQ Annually Recognizes Healthcare Organizations that Excel in Key Clinical, Operational and Interpersonal Measures. Determined Solely by Feedback Given by their Patients Makes the APEX Quality Award the Gold Standard in Service. • Employee • Physician • Referring Physician www.CTQSolutions.com • (877)208-7605