CTO Annual State Conference 2015 Program Current as at 22 ......8.45am Smoking Ceremony and Welcome Dance 9.15am Introduction of 2015/2016 CTO Board Members Conference MC 9.30am Highlights

CTO Annual State Conference 2015 Program – Current as at 22 October 2015

WHO SHOULD ATTEND? CTO NSW Conference is a key meeting place for community transport workers, community development workers, Board Members, policy makers, managers, co-ordinators, government and non-government organisations, providing an interactive platform for discussion on the issues and development affecting the CTO sector as we move towards 2016 and the change to funding arrangements. The conference will provide an opportunity to gather, and share new ideas and strategies. So you can turn your ship around for the future transition.

The program is designed to send you home better informed and with some solutions to some of the tough stuff we’ve all been handling.

MC FOR THE CONFERENCE Tony Eades is the Director of Brand Strategy and Director at BrandManager. He assists businesses large and small to become market leaders through brand strategy, creative communications and

strategic marketing – delivering measurable ROI across multiple platforms.

With a BA in Design Media, Tony’s career began in advertising with West Australian Newspapers and as promotions co-ordinator for Myer. He has built and sold two successful agencies, designed, developed and built a unique ‘design online’ business marketing platform, securing $500k in venture capital funding and created an interactive TV Drama series that featured at MipTV in Cannes.

Tony currently works with SME’s, fast growing family businesses and corporate brands from Australia and New Zealand, China, India, Vietnam, Hong Kong, Ireland and the UK – helping them achieve their market potential through effective brand marketing. As an accomplished TV and radio presenter he is currently featured on Kochie’s Business Builders TV series, producing a TV series called ‘Behind the Brand’, developing a business reality show called ‘The Suits’ and about to release his first book, ‘How to start a business in two weeks’.

As an MC, keynote presenter and facilitator, Tony is a member of National Speaker of Australia and regularly hosts corporate events from 70 to 7000 attendees.

SPECIAL GUESTS John Hartley – Assistant Commissioner for NSW Police.

Mark Tonga was born in Fiji, the eldest of 7 children to parents of Tongan descent. Mark rediscovered his love for rugby after emigrating to Australia; he trained daily and studied at nights to complete a diploma of business and later a degree in business management in 2007. On 13 May 2008, Mark suffered a C3 spinal injury during a routine rugby training exercise, was in a coma and near death. Now a tetraplegic requiring 24 hour care, Mark says that his injury has opened his eyes and broadened his heart, committed to fairness and opportunity for many people and their families touched by a disability.

Mark brings his corporate and account experience to work as a Director on the board of organisations that act for people with disabilities such as People with Disabilities Australia (PWDA) and the Paraplegic and Quadriplegic Association of NSW (Paraquad). Mark has also been appointed as an Ambassador, representing hardworking charities such as Lifestart (Kayak for Kids) and Hearts in Union Rugby Foundation.

Roger LaSalle is the creator of the “Matrix Thinking”� technique and is widely sought after as an international speaker of Innovation, Opportunity and business development. He is the author of four books, Director and former CEO of the Innovation Centre of Victoria (INNOVIC) as well as a number of companies both in Australia and overseas.

He has been responsible for a number of successful technology start-ups and in 2004 was a regular panellist on the ABC New Inventor TV program. In 2005 he was appointed to the “Chair of Innvation” at “The Queens University” in Belfast. Matrix Thinking� is now used in more than 26 countries and licensed to Deloitte, one of the world’s largest consulting firms.

It is with pleasure that we INVITE YOU to participate in the CTO Annual State Conference 2015. This Conference is the premier event showcasing the Community Transport Industry.

It offers a diverse and very affordable program that will feature a host of well-informed speakers to provide you with industry knowledge and skills via our politicians, speakers and workshops that will position you to be on track during the upocoming reforms.

Transport for NSW and Community Transport Organisation Annual Conference Conference Venue: Sydney Olympic Park, Showground Hall 3, Homebush NSW 2015

On Track: The Might and Power of Reform Monday 2nd November 2015 - Board and Managers TRAINING DAY Sponsored by TFNSW

TRAINING VENUE Forest Room, Novotel Breakout Room 2 (North), Showground Hall 3, Homebush

12.30pm

Rural and Regional Service Delivery and Performance branch, Transport for NSW Board Training (Provider Boards Only) What providers need to know to be ready for in the future 12.30pm Welcome by Terry Lee-Williams, Director RRSDP 1.15pm Leadership for the Future by Eric Harper, Manager Contracts and Nicolette Bearup, Project Manager Contracts and Policy

x The changing environment for CTSPs x Future challenges x Business models x Key principles of good governance x The committee / board, its members and

management x Setting strategy and optimising performance,

including skills and resource management x Compliance x Stakeholder engagement x Risk management

CTO & Rural and Regional Service Delivery and Performance branch, Transport for NSW Manager Training (Provider Managers Only) Managing Change within the CT sector Welcome by Stavros Koufis, CEO CTO

x Change and Reform in the Community Transport Sector

TAFE NSW Presentation

x National Training Platform x Staff and Volunteer Inductions

Change Management Training, Frankie Mason, Government and Stakeholder Relationship Manager

x Practical workshop on change management practices

2.30pm – 3.00pm Afternoon Tea

TRAINING VENUE Forest Room, Novotel Breakout Room 2 (North), Showground Hall 3, Homebush

3.00pm

RRSDP Board Training Cont. (Provider Boards Only) Open Questions – Future Directions of Community Transport TfNSW will have a panel of leaders and managers available to take questions in an engaging and open environment.

CTO and RRSDP Manager Training Cont. (Provider Managers Only) Open Questions Facilitated Open Forum Discussion Expert Presenters and provider managers – discussion about how to apply the theoretical knowledge in a real world context.

4.30pm CTO AGM � CTO Chair – Bethany Simmonds � CEO Address – Stavros Koufis � Returning Officer � Auditor - Stephen Davidson

6.00pm – 8.00pm

NETWORKING SOCIAL FUNCTION – Marine Room, Novotel Presented by the CTO

The CTO 2015 Conference is proudly event managed by:

The Transport for NSW CTO Annual Conference

Tuesday 3rd November 2015 – CONFERENCE DAY 1 Sponsored by ATS

8.00am – 8.30am REGISTRATION and TEA / COFFEE – Bay 9, Exhibition Hall Entrance

8.30am – 10.30am SESSION 1 – PLENARY – EXHIBITION HALL 8.30am

Conference Welcome and Overview Conference MC TBC

8.35am Welcome to Country

8.45am Smoking Ceremony and Welcome Dance

9.15am

Introduction of 2015/2016 CTO Board Members Conference MC

9.30am

Highlights of the CTO in 2014/15 Bethany Simmonds, Chair of CTO

9.40am

Highlights of the CTO in 2014/15 Stavros Koufis, CEO CTO

9.45am

Official Opening and Keynote Address including Q&A Mark Tonga

10.30am – 11.00am

Morning Tea [To be served in the Exhibition area] Sponsored by Merecedes Benz Vans

11.00am – 12.15pm SESSION 2 – PLENARY – EXHIBITION HALL

11.00am

Keynote Address including Q&A Terry Lee-Williams, Director RRSDP, Transport for NSW

11.15am

Keynote Address Assistant commissioner John Hartley

11.30am

My Age Care including Q&A Department of Social Services

12.00pm

NSW Aboriginal Transport Network (ATN) Achievements 2014/15 Dave Kapeen, Chair NSW ATN, Aboriginal Transport Development Officer Tweed, Byron, Ballina Community Transport

12.15pm – 1.00pm

Lunch and Networking [Lunch to be served in Exhibition area] Sponsored by Bus and Coach NSW and Freedom Motors

1.00pm – 3.00pm AFTERNOON SESSIONS – 2 CONCURRENT SESSIONS – BREAKOUT ROOMS

SESSION ROOMS Breakout Room 1 (South), Breakout Room 2 (North),

1.00 – 1.50pm S1, S2

Session 1 RRSDP Board and CTSP Manager Training Workshop Data Exchange User Support & Training Department of Social Service

Session 2 – Change and Reforms: how to adapt to change Roger La Salle

2 – 2.50pm S3, S4

Session 3 – RRSDP Board and CTSP Manager Workshop New Service Contracts Eric Harper, Manager Contracts

Session 4 – Change and Reforms: how to adapt to change Tony Eades

3.00pm – 3.30pm

Afternoon Tea / Melbourne Cup Race [To be held in the Exhibition area] Sponsored by AON Insurance

3.30pm – 5.00pm

Sponsors Showcase (Gold 15mins, Silver 5min and Olympic 5mins) Meet and greet with sponsors. Time to engage and interact with products and enter into supply discussions. Interactive Reform Project Sessions at TfNSW Booth

6.30pm Welcome Drinks 7.00 - 10.30pm Dinner

Welcome Drinks and Conference Dinner – Freshwater Rooms, Novotel Sponsored by CTO & SOS Technologies Theme: ‘Cup Day Fashion’ (Prize for the Best Dressed)

� Live Entertainment � CTO Community Transport Awards 2015 - Awards Ceremony presented by Sponsors and Special Guests � Long Service Awards

The Transport for NSW CTO Annual Conference

Wednesday 4th November 2015 - CONFERENCE DAY 2 Sponsored by BCI Bus

7.30am

Thank You to our Sponsors Breakfast – VIP Room [Sponsors and Outgoing / Incoming Board Members Only]

8.30am – 9.00am REGISTRATION and TEA / COFFEE – Bay 9, Exhibition Hall Entrance

9.00am – 10.15am SESSION 1 – PLENARY – EXHIBITION HALL

9.00am Speaker NSW Minister for Transport, the Honourable Andrew Constance

9.30am Community Sector Peak Body Keynote Presentation Meals on Wheels NSW, Susan Terry

10.00am – 10.30am Morning Tea - [To be served in the Exhibition area] Sponsored by TAFE NSW

10.30am – 12pm SESSION 2 – PLENARY – EXHIBITION HALL

10.30am

Facilitated Panel Discussion – Amalgamations, Mergers and Cooperatives (QandA) Community Transport Service Managers

11.30am

Reform and Not-for-Profits – a Legal Perspective and Professional Advice Justice Connect

12.00pm – 1.15pm

Lunch and Networking [Lunch to be served in Exhibition area] Sponsored by all Bronze partners

1.15pm – 2.15pm SESSION 3 – PLENARY – EXHIBITION HALL

1.15pm CTABS TfNSW Joan Janaway, Manager Reform RRSDP

2.15pm – 3.00pm SESSION 4 – PLENARY – EXHIBITION HALL

2.15pm Sector agitation session and co creation workshop

2.45pm Conference Wrap and Draw of Survey Prize

3.00pm **SPECIAL GENERAL MEETING** for Voting Members of the CTO

3.15pm Conference Close

Disclaimer: The organisers of this conference make this material available on the understanding that it may be subject to change without notice at any time up to and including the duration of the conference. Any material posted in respect of the conference should be carefully evaluated and no responsibility will be accepted by the organisers as to the accuracy and completeness of the information presented by speakers and/or facilitators.

Diamond Sponsor

Platinum Sponsor

Gold Sponsors

Silver Olympic Sponsors

Silver Sponsor

Bronze Sponsors

V E N U E Sydney Olympic Park is a major sporting and entertainment venue situated in the city’s west, an easy ferry ride or train trip away from the city centre. Redeveloped for the 2000 Sydney Olympic Games, the precinct may be synonymous with sports and large scale events, but it also boasts plenty of nature, family friendly and dining experiences. Address: 1 Showground Rd, Sydney Olympic Park NSW 2127 Map: http://www.sydneyshowground.com.au/visit/index.html P A R K I N G Sydney Olympic Park has a range of parking options making travelling by car a convenient option for your visit to Sydney Showground – please visit http://www.sydneyolympicpark.com.au/parking for maps and further details.

Free parking

For short visits, such as meetings, there are ample two hour free parking spaces located on Grand Parade, Olympic Boulevard and Dawn Fraser Avenue.

Casual Parking

Visitors also have access to casual parking facilities in a number of locations across the Sydney Olympic Park precinct. Carparks P1, P5 and P6 are in close proximity to Sydney Showground.

Costs and booking

$5 per hour, up to a maximum fee of $25 per day.

If you plan to visit Sydney Showground on the day of a major event pre-booked parking is recommended (some events at Sydney Olympic Park incur a flat rate of $25). Pre-book at www.sydneyolympicpark.com.au/prebook.

F L I G H T S For Flight Information Visit: Qantas www.qantas.com.au Virgin Blue www.virginblue.com.au Flight Centre www.flightcentre.com.au Webjet www.webjet.com.au T A X I Taxis Combined – 13 33 00 www.taxiscombined.com.au Premier Cabs – 13 10 17 www.premiercabs.com.au Silver Service – 133 100 www.silverservice.com.au Legion Cabs – 13 14 51 www.legioncabs.com.au

T R A V E L

Sydney Olympic Park is serviced by trains, buses and ferries. Trains depart every 10 minutes between Olympic Park and Lidcombe Station, where you are able to connect with services to the city and to the west. The Park is serviced by 5 bus routes, including the 401, 450, 525, 526 and 533. Ferries also operate from Sydney Olympic Park Ferry Wharf to the city and Parramatta. Visit Transport NSW to find out timetable and prices.

Transport from Sydney Kingsford Smith Airport If you wish to Sydney Olympic Park from the airport, taxis are available immediately outside the terminal. The venue is approximately 20 kms from the airport.

There are also train services available, with 3 types running to Olympic Park Station, which is at Sydney Olympic Park. You will need to go to Platform 1 and catch the train to Central Station. From Central, you will need to catch your connection train to Olympic Park Station. The Olympic Park Sprint, which operates between Lidcombe Station and Olympic Park Station runs at 20 minute intervals. There are direct services between Central Station and Olympic Park Station, on weekdays only. This is a limited service so it is best to check the timetable.

A C C O M M O D A T I O N Novotel Hotel at Sydney Olympic Park Olympic Boulevard, Sydney Olympic Park NSW 2127 T: 02 8762 1111 http://accorhotels.com.au/accommodation/sydney-olympic-park-nsw/novotel-sydney-olympic-park

Ibis Sydney Olympic Park Olympic Boulevard, Sydney Olympic Park NSW 2127 T: 02 8762 1111 http://accorhotels.com.au/accommodation/sydney-olympic-park-nsw/ibis-sydney-olympic-park

Pullman at Sydney Olympic Park Olympic Boulevard, Sydney Olympic Park NSW 2127 T: 02 8762 1700 http://accorhotels.com.au/accommodation/sydney-olympic-park-nsw/pullman-sydney-olympic-park

When booking with Accor Hotels at Sydney Olympic Park, quote the reference

number CTOI021115 via phone or email to receive 10% off the Best Unrestricted Rate of the Day, room only accommodation.