The Role of Law in the Quest for an Accessible, Inclusive Web Lainey Feingold ([email protected] ) (@LFLegal) Linda M. Dardarian ([email protected] ) CSUN 2012
Csun2012: Role of the Law in the Quest for an Inclusive Web
Jun 24, 2015
Lainey Feingold and Linda Dardarian's 2012 CSUN presentation on the role of law in creating accessible and inclusive websites. More information from the presenters at http://lflegal.com and http://gdblegal.com.
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Transcript
The Role of Law in the Quest for an Accessible, Inclusive
Web
Lainey Feingold ([email protected]) (@LFLegal)
Linda M. Dardarian ([email protected])
CSUN 2012
San Diego, California USA
PRESENTATION OVERVIEW
WHAT laws require the web to be accessible?
HOW are advocates using those laws?
What are the results of those advocacy efforts?
How can you be your own advocate?
WEB ACCESS IS A CIVIL RIGHT
Right to: InformationServicesParticipation
Right to be
free from discrimination
EducationTravelCommunity
WHAT LAWS REQUIRE WEBSITE ACCESS?
Americans With Disabilities Act
State Laws
Section 508
Section 504
21st Century CVAA
Air Carriers Access Act
International
Web Guidelines
=
More than a Code
HOW CAN WE USE THE LAW?
LEGAL STRATEGIES FOR WEB INCLUSION
Structured Negotiations
Lawsuits
State Attorney General Investigations
Federal Administrative Complaints
LAW + ADVOCACY = ACCESS
Bank of America Ticket Master CVS Major League Baseball American Cancer Society Staples Amazon TravelocityPenn State
ChaseTarget Rite Aid Credit Reports LSAC HSBC Price Line Ramada eBay
LITIGATION EFFORTS PENDING
CNN Captioning Netflix Captioning Disney JetBlue Airways
SETTLEMENT TERMS
Accessibility Standard
3rd party contentTerm of AgreementPublicity
Training Web Development Customer Service
Monitoring Enforcement
MONEY IS PART OF THE LANGUAGE OF THE LAW
Attorney’s fees and expert costs Payments to individuals/organizations Damages in class actions Money means law is part of the business case
Punch in the Stomach or
Outstretched Hand?
Carrot or Stick?
CHOOSING A STRATEGY: FACTORS TO CONSIDER
Who decides outcome and how?
Cost RisksWho has a voice at the table?
MoneyPrecedentFlexibility RelationshipsExperts
LAW WITHOUT LAWYERS
Advocacy Efforts BEFORE you Call a Lawyer
Complaints to Website Owners
On-line contact pages
Toll-free phone numbers
Document Document Document
Keep track of communications
Give deadlines
Follow-up
Use the Language of the Law
» Everyone Deserves the Right to Travel ….
On the Information Highway
LEARN MORE
HTTP://LFLEGAL.COM
HTTP://GDBLEGAL.COM
1-800-822-5000
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