CRUISINGPOWER - Royal Caribbean International · Visit CruisingPower ... To locate the guest ticket booklet for a specific booking, ... Group reservations and make changes right online.

Customize your homepage. Access the tools you need fast. Be more productive.

Now That’s Powerful.Visit CruisingPower.com and right away you’ll find something new and exciting — a clean, streamlined homepage, which includes a message from us plus highlights of everything inside.

Already registered? Simply log in.Once you log in, you’ll notice we moved things around a bit on your homepage, making it easier to find and use the tools you need. Plus we moved the CruiseMatch module to a more convenient place. That way, you can start new reservations or change existing reservations right from your homepage.

We simplified the homepage into three main tabs:1. My Work Tools: Customize your homepage with the tools and resources you use and are most relevant for your business. 2. My To Do List: Let us show you how to increase your productivity and earn more money with weekly offers, deals and products across all our brands. 3. Latest News & Information: Read news highlights right on your homepage.

Want to learn more about these poWerful neW features? Turn the page.

Not registered? What are you waiting for?CruisingPower.com is free, easy to use and packed with helpful resources:

• Find a cruise by itinerary, see the latest offers and promotions, and learn more about our ships.• Use agent tools to book and manage reservations, create promotional materials and much more.• Get information for everything related to searching, booking or selling a cruise vacation.

CRUISINGPOWER.COM

MY WORK TOOLS This is the first tab you’ll see when you log on. With My Work Tools, you can access everything you need to make your job easier — all from one place. What’s more, you can add or remove tools, so you can keep the ones you use often front and center.

We separated the tab into three columns, which we named “Search Tools,” “Booking Tools” and “Selling Tools,” but you can change the names to what works best for you. The columns display some of the most frequently used tools, each with its own icon. You can use this default selection of tools provided, or you can customize each column with the tools you want using the new Add/Remove Tools feature. (Rest assured you’ll always have access to all our tools via our main navigation bar.)

• Just click on the Add/Remove Tools button at the bottom of the page to access a full menu of tools available to choose from.• Simply drag and drop to organize the three columns with any tools you like, in any order you want. Not sure what a certain tool is? Just hover your mouse over the information (“i”) icon next to each tool to learn more.• Click on “Save” and your personalized homepage is good to go.

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NEW FEATURES

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MY TO DO LIST We’ve helped make it easier to drive revenue. The convenient My To Do List tab is a new way to quickly access all the key offers and deals you’d want to focus on each week. Here’s what you can do:

• Switch easily from brand to brand by clicking on a brand icon.

• Scroll through all the offers using the left and right arrow buttons.

• Click on an icon for more information about a specific offer. The detail window also gives you links to any additional documentation or promotional flyers.

Click on the offer icon to learn more about a specific offer.

TRANSPORTATIONBus Program Arrange bus transportation between departure ports and their surrounding areas.

Directions to Port Access printable directions with the best routes to our departure ports.

Cruise-Only Transfers Get detailed information, schedules and rates for our ground transfer program.

ITINERARY CHANGESCheck to see if the itinerary for your clients’ cruise vacations has been updated.

ALERTS Find out if there are any travel alerts your clients need to know about.

QuICK REfERENCEUse this convenient, easy-to-use online guide to help answer questions about traveling with Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International. Each guide features key information from our Travel Agent Guide, our consumer brochures and our consumer website.

GROuP TRAVELAccess this portal for general information about group travel or to download surveys and reports for a specific group.

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SEARCH PROMOTIONSFind great deals and offers to your clients’ favorite places. The Search Promotions tool is your best source for complete, up-to-date information on promotions across all of our brands, such as senior rates, resident rates and much more.

SEARCH ITINERARIESAzamara Club Cruises, Celebrity Cruises and Royal Caribbean International offer incredible itineraries around the world, including Alaska, The Bahamas, Bermuda, Canada, the Caribbean, Europe, Hawaii, Mexico, New England, Panama Canal, South America — and more!

SEE OuR SHIPSOur combined fleet of more than 30 ships takes travelers to more locations every year. With one of the youngest fleets in the industry, we’re introducing boldly innovative vessels in several distinct classes: Journey, Solstice and Oasis.

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EXISTING FEATURESExploring the Rest of the Site

Adjust the size of the texton the News & Information tabusing this convenient new feature.

NEW FEATURE

LATEST NEWS & INfORMATIONWe’ll help you stay on top of all the latest news and information from Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International. Small banners on the page highlight each top news item, along with a summary of the information. For more details, just click on the “See More” link. To see a full list of all our current news and information across all our brands, click on the “View More Promotions & News” button.

ONLINE PAYMENTS*

Pay for bookings by agency check or credit card.

PARTNER BOOKING LINK®

Connect your agency’s website to our consumer sites. Your clients can shop and reserve their cruise vacations online, and your agency receives full commission on all sailed bookings!

EDOCS*

Send your clients our new, flash-based, interactive ticket booklets or download and print a PDF version. To locate the guest ticket booklet for a specific booking, you’ll need the Booking ID or Group ID number.

*This is a permission-based tool and must first be enabled by your CruisingPower administrator.

GIfT CERTIfICATESAvailable for Royal Caribbean International and Celebrity Cruises, gift certificates are easy to buy and redeem. They can be emailed or mailed directly to clients, and they can be used toward the purchase of a cruise or for onboard credit at the spa, gift shop, bar, our specialty restaurants and more.

COuPON REDEMPTIONSubmit coupons for redemption, including Future Cruise Certificates and other discounts

SHORE AND LAND EXCuRSIONSHelp guests make the most of the cruise vacation. Offer them shore and land excursions ahead of time. They’ll see all the exciting things to do and see when cruising with us plus it’s one less thing for them to plan — allowing them to relax once they’re onboard.

SPECIALTY RESTAuRANTSWhen it comes to our ships, one thing is for certain - there’s no shortage of delicious dining options. Royal Caribbean International’s Specialty Restaurants can be reserved online up to 4 days before a guest’s sail date. If they are sailing in less than 4 days, they’ll need to make their reservations onboard.

PuRCHASE GIfTS royal caribbean Gifts & GearPurchase gifts for your clients and have them delivered anywhere, your client’s stateroom, home, or office.

Gifts by celebrityFor every occasion there is a perfect gift by Celebrity.

CRuISEMATCH*

Use this state-of-the art reservations system to find the best cruise vacation options fast. Plus with this innovative tool, you can book Individual and Group reservations and make changes right online.

CHOICEAIR*

Shop and purchase air arrangements that work well with your clients’ cruise vacations.

DINING MANAGEMENT*

Request dining preferences for your group clients when you book.

INSIGHT*

Get an overview of your active bookings with Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International.

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EXISTING FEATURES

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my marKetInG centerCreate your own professional flyers and brochures. With exciting new design, customization, and sending options, My Marketing Center is your “one-stop shop” for all your Celebrity Cruises and Royal Caribbean marketing needs. Getting the right message to the right people has never been easier!

orDer collateral (brochures)Order Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International marketing materials online. Choose from brochures, postcards, flyers, DVDs and much more.

VIp cruIsepassDownload your personalized VIP CruisePass and you’ll be connected to all the latest Celebrity Cruises and Royal Caribbean International news and offers. With this indispensable desktop application, you’ll be the first to know about special offers, alerts (weather or incident) and itinerary updates. Plus you’ll have direct access to CruisingPower.com right from your desktop. And be on the lookout for the new VIP CruisePass, which will also feature Azamara Club Cruises.

Save time and energy with these effective, easy-to-use tools that help you use the Web to provide targeted information to more of your clients — and potential clients. aGency proDuctIVIty*

Generate custom reports of your agency’s productivity.

IncentIVe traVelcelebrity cruisesA Celebrity cruise vacation is the perfect way for your clients to reward top employees, show appreciation or conduct an annual corporate event.

royal caribbean InternationalRewarding incentives, memorable meetings and successful conferences are business as usual on a Royal Caribbean International cruise vacation.

sales promotIonspromotional flyersView PDFs of all of the latest promotional flyers across all our brands.

one-stop filesGet a weekly snapshot of prices and promotions for Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International.

royal promo newsletterKeep up to date with all of the latest promotional offers and news from Royal Caribbean International.

sales anD marKetInG KItFind everything you need to enhance your advertising programs, promote your travel agency and show your clients just what makes cruise vacations with Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International so unforgettable.

ImaGe lIbraryazamara club cruisesChoose from a range of images that visually communicate how an Azamara Club Cruises vacation brings guests a taste of luxury.

royal caribbean InternationalThis image library captures how active and exciting a Royal Caribbean International cruise vacation can be.

celebrity cruisesThese images portray how a Celebrity Cruises vacation is a memorable experience truly Designed for You.

*This is a permission-based tool and must first be enabled by your CruisingPower administrator.

econnect (equote)Create vivid, compelling Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International Equotes fast using eConnect. Simply search by date, ship or destination and select up to five products and send personalized Equotes directly to your clients. Give your clients even more reasons to book with links to exciting details about their cruise line, ship, stateroom and more.

personalIzeD emarKetInGUse Royal Caribbean’s Interactive Cruise Planner and Explorer eMagazine or Celebrity’s Solstice, Onboard Experience and Europe sites to engage and inform your clients. Request a personalized URL, and we’ll brand them with your agency’s contact information, complete with links to your agency’s website.

personalIzeD collateral (order martketing materials)Get professionally designed Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International collateral. Customize postcards, flyers and more online with your agency name, address, phone numbers, and web and email addresses. All materials will be printed for you and shipped anywhere you choose.

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LATEST NEWSGet the latest travel-related news and press releases from all of our brands.

CONTACT uSFind contact information for your Sales Representative, a specific department and our international offices.

TRAVEL AGENT TRIPSCheck upcoming reduced-rate sailings offered to our Travel Partners. You will gain status and recognition as a Celebrity 5-Star Agent.

TRAINING & CERTIfICATIONazamara club cruises World academyFind out all about Azamara Club Cruises, its destinations, and all the tools available to support you in marketing and selling Azamara Club Cruises to your clients. Learn at your own pace through an interactive, multimedia learning platform.your certification and become a Royal Caribbean International Brand Expert today!

celebrity 5 star academyLearn about Celebrity Cruises, its destinations, and all the tools to support you in marketing and selling Celebrity Cruises to your clients. At your own pace, you’ll make your way through each of the five levels of Celebrity’s 5 Star Academy — all within an interactive, multimedia learning environment. Once you complete all 5 levels of Celebrity 5 Star Academy, you will be recognized as a Celebrity 5-Star Agent.

royal caribbean university of WoW!Learn more about Royal Caribbean International while getting additional ideas to support your sales and marketing efforts. Join the University of WOW! featuring the most highly interactive, continuous education program available online. Complete your certification and become a Royal Caribbean International Brand Expert.

WEBINARSRoyal Caribbean International and Celebrity Cruises host interactive webinars to help you learn more and sell more. Past webinars are available for viewing, too. It’s an informative, useful way to build your business.

EVENT MANAGEMENTWith the Event Management tool, you can view in-formation and register for public events as well as access your open invitations, existing registrations and upcoming events.

haVe QuestIons or neeD help?

Call our Automation Support Representatives at 1-800-443-5789 Monday through Friday 9:00 am to 7:30 pm (EST) for the United States and Canada.

Outside North America, please contact the appropriate Royal Caribbean Cruises Ltd. office or your international representative.

WorKInG WIth us

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CRUISINGPOWER.COMpG. 1 IntroDuctIon

NEW FEATURESpG. 2 my WorK tools

pG. 3 my to Do lIst anD latest neWs & features

EXISTING FEATURESpG. 4 fInD a cruIse

pG. 5 trIp DetaIls

pG. 6 booKInG tools

pG. 8 sellInG tools

pG. 10 WorKInG WIth us

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