Crucial Client Conversations_final051415

Crucial ConversationsQ & A

The Basics for Good Communication

Question?

What is the criteria for good dialogue?

Question?

Why do conversations often turn crucial when discussing need by dates with your clients?

Question?

What is one thing we can do to prevent discord with clients over project deliverables?

Question?

How do we know Mutual Purpose is at risk?

Question?

What are the clues that a conversation has turned crucial?

Question?

How can you change the direction of a conversation?

WATCH THE CONDITIONS ANDTHE TONE OF CONVERSATION

Question?

How do you refuse the Fool’s Choice?

Question?

How do you move from dialogue to action?

Question?

How do crucial conversations lead to project success?

Question?

What’s the most important thing you’ve learned from Crucial Conversations?