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CROSS EXAMINATION IN EMPLOYMENT CASES National Employm ent Lawyers Association 2002 Annual Convention June 26 - 29, 2002 Joseph Y. Ahmad Ahmad, Zavitsanos & Anaipakos, P.C. 1221 McKinney Street 3460 One Houston Center Houston, Texas 77010-2009 713-655-1101
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CROSS EXAMINATION IN EMPLOYMENT CASES - LawInfoeffective cross examination argues these themes and theo ry. If y ou hav e no t heme or theory of the case, you cannot have a cross-examination

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Page 1: CROSS EXAMINATION IN EMPLOYMENT CASES - LawInfoeffective cross examination argues these themes and theo ry. If y ou hav e no t heme or theory of the case, you cannot have a cross-examination

CROSS EXAMINATION IN EMPLOYMENT CASES

National Employment Lawyers Association2002 Annual Convention

June 26 - 29, 2002

Joseph Y. AhmadAhmad, Zavitsanos & Anaipakos, P.C.1221 McKinney Street3460 One Houston CenterHouston, Texas 77010-2009713-655-1101

Page 2: CROSS EXAMINATION IN EMPLOYMENT CASES - LawInfoeffective cross examination argues these themes and theo ry. If y ou hav e no t heme or theory of the case, you cannot have a cross-examination
Page 3: CROSS EXAMINATION IN EMPLOYMENT CASES - LawInfoeffective cross examination argues these themes and theo ry. If y ou hav e no t heme or theory of the case, you cannot have a cross-examination

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JOSEPH Y. AHMAD

AHMAD, ZAVITSANOS & ANAIPAKOS, P.C.Attorneys at Law

3460 One Houston Center1221 McKinney Street

Houston, Texas 77010-2009__________________________

Telephone: (713) 655-1101Facsimile: (713) 655-0062

__________________________

Email address:[email protected]

Ahmad, Zavitsanos & Anaipakos concentrates its practice on labor andemployment matters.

Joseph Y. Ahmad is a partner in the law firm of Ahmad, Zavitsanos &Anaipakos, P.C. of Houston, Texas where he specializes in labor and employmentlaw. Mr. Ahmad is a graduate of the University of Michigan law school andLawrence University. Prior to forming his own firm, Mr. Ahmad was an associate withCrain, Caton & James, P.C. and Miller, Bristow & Brown in Houston and from 1987to 1989 was Law Clerk to Hon. Benjamin F. Gibson, U.S. District Court, Western Districtof Michigan. Mr. Ahmad is Board Certified by The Texas Board of LegalSpecialization in the areas of Labor and Employment Law (1996). He is a memberof the Houston NELA Chapter and is a former member of the NELA Houston ChapterBoard of Directors and President. He is a member of the Houston and American BarAssociations (Sections: Litigation; Labor and Employment Law), State Bar of Texas(Sections: Labor; Litigation), College of the State Bar of Texas, Texas Trial LawyersAssociation, The Association of Trial Lawyers of America and Fifth Circuit BarAssociation and is admitted to practice before the United States Supreme Court.Mr. Ahmad is a frequent lecturer on labor and employment law issues. His recentpresentations include speaking at the National Employment Lawyers AssociationAnnual Convention, the State Bar of Texas Annual Labor and Employment LawUpdate Seminar, South Texas College of Law’s Employment Law Seminar, theHouston NELA Chapter’s monthly meetings, the Houston NELA Chapter’s AnnualEmployment Law Seminar and the Council on Education Management’s Discipline& Termination Law 1999 Seminar.

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TABLE OF CONTENTS

I. Cross Examination is not art, does not require any inordinateskill, but can be effectively performed through hard work,thorough discovery, and self-discipline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

II. Cross Examination is an argument to the jury . . . . . . . . . . . . . . . . . . . . . . . . 2

III. Keep it short – hit the high points only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

IV. Ask short, to the point, leading questions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

V. If the witness insists on talking despite dil igent efforts tocontrol the witness through short, leading questions, let them . . . . . . . . . . 7

A. How do you beat the unresponsive witness? Repeat thequestion verbatim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

B. Ask if the opposite is true . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

VI. Exercise discipline and self control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

VII. Use demonstratives to summarize key points . . . . . . . . . . . . . . . . . . . . . . . 11

VIII. Listen to the testimony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

IX. Always cross examine strongly on bias . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

X. Challenge selective memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

XI. At the right time, ask opinion questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

XII. Use impeachment effectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

A. Make sure that the witness has truly testified contraryto a prior statement (Try to lift the words verbatim fromyour impeachment cite into your question) . . . . . . . . . . . . . . . . . . . 13

B. Make sure the impeachment is material . . . . . . . . . . . . . . . . . . . . . 14

C. Directly confront the witness with the contradictory

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testimony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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XIII. Start with your biggest point or biggest impeachment . . . . . . . . . . . . . . . 15

XIV. End with your second biggest point or second biggest impeachment . 15

XV. Housekeeping matters - having everything set up for yourcross-examination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

XVI. Should you call the witness adverse in your case in chief? . . . . . . . . . . . 16

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CROSS EXAMINATION IN EMPLOYMENT CASES

Cross examination is critical in any trial; but it is particularly important inemployment trials for a variety of reasons. First, the defendant often has controlover the proof (i.e. the witnesses and the documents). You often have to proveyour case in whole or in part through witnesses that are adverse to you or, at thevery least, employed by the defendant.

Second, in most employment cases, it is the defendant’s state of mind thatis the critical issue of liability. One must prove a discriminatory animus. Rarely canthat be elicited entirely from friendly witnesses.

Third, in many employment cases, but almost always in discrimination cases,it will be critical to prove that the defendant’s articulated reason for anemployment decision is false. After Reeves v. Sanderson Plumbing Products, 530U.S. 133 (2000), proof that the defendant’s articulated reason for its employmentdecision is false is critical. Obviously, in order to prove that the articulated reasonis false, one must cross-examine that articulated reason.

Finally, other than family court trials, employment litigation tends to be someof the most contentious litigation in the courtroom. It is, after all, a divorce in anemployment setting. In other trials, many witnesses, such as an eyewitness to anaccident, may not have any apparent bias. That is less so in an employment trial.Between former employees (uniformly referred to as “disgruntled” employees bydefense counsel), current employees who feel that their job is on the line when theytestify, and company management, most witnesses who testify have some kind ofagenda.

Not only is cross-examination in employment trials critical, but it also must bedistinguished between cross-examination in other areas because employment trialsare different. For that reason, I have never followed rigidly the classic rules of cross-examination. While these rules may have been appropriate in different cases or ina different time, it is my firm belief that some of them have no place in today’scurrent setting in employment trials. I have my own guidelines, for cross-examination as follows:

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I. Cross Examination is not art, does not require any inordinate skill,but can be effectively performed through hard work, thoroughdiscovery, and self-discipline.

Cross-examination does not require brilliance. Rather, it should consist ofsimply marshaling selected items obtained in discovery, juxtaposing them in afashion that furthers the theme and theory of the case, and getting the witness toagree with to it.

The key to cross examination is thorough discovery before trial. Cross-examination of a witness without a deposition, or statement of some kind is verydifficult. But you should not get caught in this situation, at least not very often.Ideally, each key witness should be deposed. For those witnesses who are notdeposed, you should either obtain a statement or have correspondence or anexhibit that ties the witness down.

While a treatise on depositions is outside the scope of this paper, a few thingsshould be kept in mind about depositions in order to perform effective crossexamination. First, at the deposition, cover all of the information that you and youradversary will bring out at trial. There is no need to “save” anything for trial. If crossexamination for this witness is going to fall flat, I would rather find that out at thedeposition than for the first time in front of the jury. Does this mean that the witnesswill be better prepared for trial? Sure. But, if they have a deposition that they aretied to, they will usually lose a considerable amount of credibility in attempting tochange their testimony at the time of trial.

Next, you need a theme and a theory of the case. As is outlined below, aneffective cross examination argues these themes and theory. If you have no themeor theory of the case, you cannot have a cross-examination with a purpose. Youhave probably seen such a cross-examination before; it is rambling, lifeless, andunpersuasive cross-examination, that probably hurts more than it helps. Effectivecross-examination furthers your theory of the case and theme to the jury. If itdoesn’t, don’t bother.

II. Cross Examination is an argument to the jury.

With few exceptions, I do not believe in reserving a point for closingargument. By that time, the jury has likely made up its mind. Rather, I believe inusing cross-examination to argue your case through the witness.

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However, I do not believe in asking questions just for the sake of having thewitness deny it. Some lawyers think that as long as they make a statement,regardless of what the answer is, a jury will find it believable. This elicits suchridiculous questions as: you discriminated against my client because of her race,didn’t you? The truth is that the strategy of asking a question, regardless of theanswer, is a technique that only works in rare circumstances. Today it is misusedand overused.

Cross examination as argument involves asking a question that furthers yourargument and that the witness must agree to. Since, most witnesses will beadverse, they will not want to agree to anything. To get them to agree, they needto know that they will be impeached if they don’t. Therefore, it is imperative tohave a deposition or exhibit reference for each question so that if the witness daresto veer off the path of the argument, they are quickly put in their place.

Here is an example of a prepared outline, in a sexual harassment case. Thewitness is the chair of the sexual harassment panel assigned to investigate myclient’s sexual harassment complaint against his supervisor. In this case, my clientcomplained of sexual harassment against his supervisor reluctantly (because of fearof retaliation). After word of the complaint had leaked to the supervisor, hecomplained of retaliation from the employer.

My theme was that the harasser was so well-regarded that the employer didnothing to stop the harassment and retaliation. I was also trying to defeat theemployer’s affirmative defense that they acted reasonably to correct and preventsexual harassment, by showing that the board felt that they had no duty to do so,and in fact did not.

In this case, the Defendant played a game of hot potato regarding who wasresponsible for stopping the harassment or retaliation. Ultimately, no one steppedup and accepted that responsibil ity.

Here is what my outline looked like:

Reference Cross-Examination

Exhibit 1, p. 1 He was the Chair of the Sexual Harassment Panel

Exhibit 153, p.1, Depo, p.

Plaintiff complained about continually being retaliatedagainst after complaining about sexual harassment

Depo, p. He and the sexual harassment board had no duty to preventor correct any sexual harassment

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Depo, p. The Board had no power to stop retaliation or furtherharassment

Depo, p. He did nothing to stop the harassment

Depo, p. He did nothing to stop the retaliation

Depo, p. Only President Low can stop the harassment and retaliation

Depo, p. He knows nothing the President did to stop the harassment orretaliation

Notice the outline is organized fact by fact; each row contains no more thanone fact. This, by the way, is not how I formulate the words of the question. I do notwrite out my questions verbatim. Instead, I use this type of preparatory documentto indicate what the deposition or exhibit states, and then I can formulate simpleleading questions from there. In case the witness tries to veer off course, I want tohave the words in the deposition or exhibit verbatim so that the witness has littleroom to argue with my question.

Here is edited transcript of the cross-examination as it played out at trial:

Q You were the head of the Sexual Harassment Board thatinvestigated Dr. Mota’s complaint.

A I was the head of the panel of the Sexual Harassment Board.

. . .

Q Now -- during the investigatory process, Dr. Mota complainedagain during the process that he was still being subjected toharassment. Is that true?

A When I interviewed him, yes, he did.

. . .

Q Can you look at Exhibit 153, Tab 153. Do you see thatdocument, sir?

A Yes. This is the letter, personal and confidential, dated June 9th,1997, to a Ms. Rose Mary Valencia.

. . .

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Q And I see at the bottom that you received a copy of this letter.Is that correct?

A That’s what it says.

Q Okay. Now, in here he mentions that he had been -- on severaloccasions subsequent to his complaint had asked for protectionfrom further harassment and retaliation. Do you see that?

A Yes.

Q And you remember him mentioning this to you orally?A During the interview. Yes.

. . .

Q Sir, the board could do nothing to stop the harassment or theretaliation?

A That’s correct.

. . .

Q They had no duty themselves to correct or prevent harassment,did they?

A That’s correct.

Q They had no power to do that?A That is correct.

Q And the only person you know that had that power wasPresident Low?

A That is correct.

Q And you don’t know of anything he did to stop the harassment?A That’s correct.

Q Or prevent the retaliation?A That’s correct.

(President Low incidentally testified that it was not his responsibility tostop the harassment and retaliation).

There are times, although rare, when you will want to ask a question for whichthere is no impeachment cite. In fact, the lawyer may not even know what the

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witness will say to the question. There are only a few reasons to do this. First, thiscan be done effectively when any answer the witness gives helps your case. Thismay be because common sense and logic compels a particular answer, and thewitness will look foolish if she testifies otherwise. Also, it may be the case thatwhichever way the witness testifies, you have alternative methods of crossexamining the witness to prove the point that you are trying to make. In that case,you need to be prepared for either answer and have two alternative crossexaminations prepared depending upon which answer the witness gives.

Finally, there are times when it is worth taking the risk of asking a questionwhen you don’t know the answer if it will help prove an important crossexamination point and you have a real chance of getting a favorable answer. Forexample, if the question is innocuous enough the witness might just give you theanswer that you are looking for. Because the witness does not yet know what theimplication of the answer is, and what you intend to do with the answer.Sometimes it works; sometimes it does not. If it does not work, you can simply moveon acting as if nothing had happened. In any event, for the strategy to be worththe risk, it must be a major cross examination point you are trying to achieve.Otherwise, it is probably not worth taking the chance.

III. Keep it short – hit the high points only.

Too many cross examinations get mired in muck, which destroys theireffectiveness. It is far better to hit only the high points. Avoid going out of the wayreaching for minor points, and keep the examination short. Since a jury sympathizesmore with a witness than the lawyer, the cross examiner has little to gain bysubjecting the witness to a grueling and/or petty cross examination. Frequently, ofcourse, the client that seeks vindication will want precisely that type of crossexamination. Unfortunately, the jury wil l make them pay for it.

Moreover, a lawyer’s ingenuity can lead them to invent numerous points thatseem clever, but in fact are trivial. It’s perfectly acceptable to brainstorm for allpossible points you may wish to make in cross-examination, just make sure you honethem down to very best. When in doubt, ask lay people what they think.

IV. Ask short, to the point, leading questions.

This is classical cross examination advice, and I think important. Too manylawyers on cross examination ask confusing questions which neither the jury noranyone else can understand.

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Long convoluted questions are easier to argue with because if the witnessdisagrees with any part of the question then you can simply deny the question. Itis far better, in my judgment, to ask a few short questions rather than one long one.The approach also has the advantage of allowing you to repeat the same pointwithout drawing an objection.

For example, you are trying to prove that your client was a good employee.Rather than ask “Ms. Jones was a hard worker, who came in early, left late andalways volunteered for additional work?” It is far better to split the question asfollows: “Ms. Jones came early”; “She worked late frequently”; and “She regularlyvolunteered for additional work.” If you want to drive the point even further homeyou can sum up with “she was a very hard worker, was she not?”

It goes without saying that it is that generally you want to ask leadingquestions. Asking any other type of question is an invitation to the witness to arguetheir side of the story to the jury. Furthermore, it broadcasts to the jury that thiswitness can be trusted to tell the truth and has something important to tell the jury.

V. If the witness insists on talking despite diligent efforts to control thewitness through short, leading questions, let them.

There are times, however, that despite your diligent attempts to control thewitness, the witness insists on getting out their side of the story.

In employment litigation, we frequently see a type of witness I call the“agenda setter.” This witness is usually a chief executive officer or similar type whois not used to being questioned but is used to barking out orders and having peoplelisten without question. They also feel like they are in a personal battle of wil ls withyou, the lawyer, and simply cannot bear to let you argue your case to the jury theway you want too. Rather, this witness is the type who effectively says I’m the onethat is going to control the agenda here, not you. Other types are evasive as well,although not quite as defiant, but still pose potential problems for the cross-examiner.

The classical advice on this witness is to cut them off, whine to the judge,object as non-responsive, etc. I could not disagree more. Having the witness fightyou on cross-examination while you are asking short, simple, leading questions, isprobably the best opportunity you have on cross-examination to score points withjury. It is commonly acknowledged that an admission by a hostile witness is muchmore valuable than that from friendly witness. I would add that it is that much morevaluable when you get a begrudging admission from a witness that fights you every

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step of the way. The jury concludes that it must be true or the witness would neveradmit it.

It also creates drama, suspense, and therefore interest on the jury’s part whenit sees the witness initially fight with the lawyer. At first, the jury is thinking, “is thatreally true, or is lawyer really making it up?” At the same time the jury realizes thatwhatever the case, it must be important, because the witness is fighting it. Finallythe battle enhances credibility of the lawyer, and diminishes that of the witnesswhen the witness has to admit that the lawyer is right. It appears clear to the jurythat this witness cannot be trusted to tell the truth unless he absolutely, positively hasto because it is clear from a previous statement. The fight should create acredibility war that the lawyer wins.

Which would you rather have the jury see: You whine to the judge that thewitness will not play fair or you make the witness eat crow? Remember Bill Gates?Take advantage of the opportunity the witness creates when she fights theexamination.

One qualification: many witnesses elude the question unintentionally. Theymay honestly misunderstand the question (perhaps because it was too complex),for example. Obviously, you want to reserve your fights for those that areintentionally obstructing your cross-examination or the jury will resent you andsympathize with the witness.

A. How do you beat the unresponsive witness? Repeat the questionverbatim.

If you ask a question and get a story which is unresponsive, ask the questionagain verbatim. If that does not work, ask the question once more verbatim. Thisusually underscores to the jury that the witness has attempted to evade thequestion. After the second time, you can say “My question is about [subject matterof the question] and then repeat the question. This, again, serves to underscore thatthe witness is trying to evade the question.

B. Ask if the opposite is true.

Sometimes witnesses will continue to struggle and may even protest that theycannot answer the question. At times it may be effective then to ask the oppositequestion. You are again underscoring to the jury that the witness is simply evadingthe question. Moreover, the witness looks silly if she will not agree to X or not X, asilly position which just demonstrates to the jury that the witness is simply refusing tocooperate and has something to hide.

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An example of these techniques, while having an impeachment cite (butsaving it until the end) is as follows:

Q: Mr. CEO, Ms. Jones never missed a day of work in the ten yearsthat she worked for ABC Corporation?

A: ABC Corporation has an extensive sick leave and vacationleave policy. We are very good to our employees about that.For example, we are one of the few employers that actuallygives employees a total of four weeks off from the very first daythey start employment with ABC Corporation. No othercompany in our business is so generous to their employees interms of time off. And frankly it does not matter to me whetheran employee takes one day off or four weeks off.

Q: Sir, Ms. Jones never missed a day of work in the ten years sheworked there, did she?

A: Again sir, I don’t think that matters whether they miss one day orfour weeks is irrelevant under our policies.

Q: Sir, my question is not about your polices or whether it matters inyour policies. My question is simply, she never missed a day ofwork in the ten years that she was there?

A: Well, I know there were times when she was gone so you haveto understand this is not a situation in which your client was thereevery minute of every day.

Q: Sir, are you testifying that there were days in which Ms. Jones didnot show up to work?

A: Look, there were times when she was gone. That’s what I’msaying.

Q: Sir, was it, was she ever gone for an entire day?

A: She was gone for hours.

Q: She was gone for hours, though, but not days, sir, isn’t that right?

A: She was gone for hours. That is what I’m saying.

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1 Obv iously I cou ld ha ve c ut th e w itnes s short by us ing this exhibit in the beginning

demonstrating that she ne ver m issed a day o f work . How ever, th e witn ess’ eva sion of m y question s,

I felt a t the time, was so help ful, that I d elaye d using this exh ibit to sh ow t he jury w hat k ind of a

witne ss this person really wa s.

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Q: Sir, I am handing you what has been marked as exhibit 5, thatis Ms. Jones’ personnel file and excerpts of her personnel file, isit not?

A: It looks like it.

Q: And it looks like she has never missed a day in the ten years thatshe worked there at ABC?

A: Looks l ike it.1

Q: But Ms. Jones never missed an entire day of work in the tenyears she was there, did she?

A: Not an entire day, no sir.

How does the witness come off in this exchange? The jury thought thewitness was despicable for not having the decency to even credit the Plaintiff fornot missing an entire day of work in the years that she had worked for thecompany. It was obvious the witness was doing everything he could to hurt thePlaintiff and was not willing to even concede the smallest point to help the Plaintiff.In doing so the witness came off as evasive and lacking credibility. All of this onlyhelps your case when you try to show that the employer is lying about the reasonswhy your client was terminated.

It is important to remember, however, to employ these techniques only whenthe witness is truly being unresponsive. Otherwise it is you who looks argumentative,not the witness.

VI. Exercise discipline and self control.

Trials are already stressful enough without witnesses trying to play games withyou, evading questions, obstructing the process, etc. Moreover, cross examinationshould be you controlling the witness and not vice-versa. It is important for you tobe calm and composed at all times no matter what the witness does. Otherwise,the jury loses confidence in your leadership ability to point them in the right

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direction. Good leaders never lose control. You should demonstrate to the jurythat you won’t either.

It is important in exercising self control and composure, for example, not toreact to an unfavorable answer. Simply act naturally and continue on with yourcross examination without delay as if nothing had happened. The jury takes a cuefrom the lawyers, and if a lawyer acts as if the witness has hurt the Plaintiff, the jurywill conclude that as well .

VII. Use demonstratives to summarize key points.

As is reflected in the sexual harassment cross examination example in SectionII, I like to write down a critical portion of the witness’ testimony on a pad on aneasel so that I can remind the jury of that testimony throughout the trial (i.e. withother witnesses and at closing). This helps reinforce the critical points that I want thejury to remember, and because I do it while the witness is testifying, the jury knowsit is not just my argument, it is something that the witness agreed to.

VIII. Listen to the testimony.

While your goal on cross examination should certainly be to argue to the jurythrough the witness, it is not only your questions that are important. In the stress oftrial, at times it may seem that you are too busy reading your questions or lookingfor your next question or impeachment cite, to even listen to the testimony. This isa critical mistake. It is important to listen to the testimony that is not only elicited bythe opposing attorney on direct, but also the testimony on cross examination.Witnesses will say the strangest thing at times and occasionally they are verydamning for the opposing party. It is important to notice those times and pick upon them.

IX. Always cross examine strongly on bias.

Bias of a witness is always considered relevant as well it should be. If thewitness is there to hurt you, you must focus at least in part on the bias of a witness.If the witness is a current employee of the company, such cross examination isrelatively easy. But also look for relationships between the current employee andthe decision maker. For example, if the decision maker is the actual supervisor ofthe witness, it is important to point that out to the jury. I t is important to illustrate thatin as many ways as possible. For example, note that the decision maker prepares

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2 This no rma lly, of co urse, a gain shou ld be do ne b y de pos ition . Howeve r, it is important to

fully exp loit all p ossib le examination of bias at the a ctual c ross exam ination. After a ll, if the witness

provides testimony that hurts your side, and you have brought out nothing about potential bias, why

should th e jury not b elieve th e witn ess?

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the evaluations for the witness, recommends raises, decides upon promotions, andcontrols the duties, etc. If the witness is a former employee, you may want to askabout such things as references, communications, telephone calls,correspondence, social visits, and examine whether or not the witness, or thewitness’ company, and the defendant are doing business together, or have apossibility of doing business together in the future.2

For expert witnesses, it is important to bring out how much the individual isbeing paid by the defendant to testify, how many times the expert has been hiredby the defendant or the defendant’s law firm, how many times the expert testifiesfor employers as opposed to employees, defendants as opposed to plaintiffs, andhow much, percentage wise, the witness makes from testifying as opposed to non-forensic work.

X. Challenge selective memory.

Adverse witnesses are notorious for not being able to remember events whenyou cross examine them and yet testifying vividly about events on direct.Challenge them on this and bring that out to the jury. For example, one l ine ofquestioning might go as follows:

Q: Mr. Jones, do you remember my client, Ms. Smith, telling youbefore her last evaluation that she felt uncomfortable aboutbeing asked out on dates by you.

A: I don’t remember that. It was so long ago I just can’t rememberany details from the conversation we had back then at all.

Q: Well I noticed Mr. Jones that on direct examination you testifiedrather vividly about conversations that occurred much earlierbetween you and Ms. Smith?

Q: You are telling us now that you can’t remember theconversation that happened when she received her lastevaluation from you?

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XI. At the right time, ask opinion questions.

Normally, it is best to ask facts rather than opinions. At times, however, Ibelieve it is entirely appropriate to ask certain opinions. If the witness gives anopinion which is particularly helpful for you, you can bring out that opinion to thejury. Moreover, if a witness has an opinion even a very negative one, that seemsheavy handed, harsh, unfair, or illogical, I think it is important to bring that out to thejury to show that the witness is biased, not objective or worse yet, lying.

XII. Use impeachment effectively.

A. Make sure that the witness has truly testified contrary to a priorstatement (Try to lift the words verbatim from your impeachment citeinto your question).

Strangely, lawyers often try to impeach with statements that are not trulycontradictory. This only boosts sympathy for the witness and destroys the credibilityof the lawyer in the jury’s eyes. Therefore, it is crucial that before you try toimpeach, you make sure you have testimony that is directly contradictory to a priorstatement. After all, since the witness does not want to help you, he will look forany way he can to weasel out of the question. And if you give the witness thatopportunity, that is exactly what the witness will do.

For example, if you ask a witness whether the woman was wearing darkclothes and your impeachment cite is that she had a dark jacket, the witness canand will argue with you. It is far better, whenever possible to use exactly the samewords that the witness used in their previous statement. That way, the witnesscannot quibble with your words because you are only using the witness’ words.

This is particularly effective when cross examining about characterizations.Generally, of course, it is better to cross examine specifically on facts so the witnesscannot argue with you. However, if the witness herself used the characterizationyou can go ahead and ask it that way too. For example, question: You made thestatement about why Mr. Jones was fired to a lot of people. That question caneasily draw an argument over what constitutes “a lot of people.” However, if thewitnesses use that specific phrase I think you can too with impunity. If the witnessattempts to argue with you, you can simply ask, well these were your words, werethey not, or well, that’s how you chose to characterize the number of people, is itnot, or you felt that it was a lot of people, did you not.

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Again, it is helpful to keep in mind at the deposition stage that since yourcross examination is going to be based upon a deposition, you want as clean ofan answer as possible. Well coached witnesses at deposition will tend to throw somuch gobbley gook in their answer so as to prevent you from being able to use iton cross examination. Do not allow this. Insist on a clear clean answer.

B. Make sure the impeachment is material.

Just like you want your cross-examination to hit the high points only, yourimpeachment should be on major points, not trivial ones. Juries generally believethat inaccuracies regarding less important points are the product of an innocentmistake, not deliberate prevarication. On trivial points, just gently refresh thewitness’ recollection as to the truth (as if it were an innocent mistake), rather thanresorting to full-blown impeachment.

C. Directly confront the witness with the contradictory testimony.

I impeach very simply, as follows:

1. Commit the witness to contradictory testimony

2. Ask “did you testify differently (or to the opposite) at yourdeposition”

3. If they say, as they usually will, that they do not remember,repeat what they just stated on the witness stand, gettinganother commitment

D: And then refer them to page and line reference of thedeposition testimony that is contradictory, while you (not thewitness) reads the testimony.

Step 3 is optional, and sometimes draws an objection. Steps 1, 2, and 4 arecritical.

An example (based on the preparatory outline in Section III of this paper) isas follows:

Step 1 – Commitment.

Q: Sir, isn’t it true that as part of your sexual harassmentinvestigation, you never interviewed the harasser, Mr. X.

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A: Yes we did interview him.

Q: (expressing surprise) You did interview Mr. X as part of yourinvestigation?

A: Yes we did.

Step 2 – Asking if he testified differently.

Q: Did you testify in your deposition to the opposite, that you neverinterviewed Mr. X?

A: Well, I don’t believe so, but I can’t remember everything Itestified to in my deposition.

Step 4 – Read the impeachment and give the page/line cite.

Q: Well, sir, if you will turn to your deposition, which I have in frontof you, to page 44, line 15, you were asked the question (pause)did you interview the harasser Mr. X as part of your sexualharassment instigation and your answer was “‘No.”

A: I guess I did.

Q: So you testified differently at your deposition than you just didnow?

A: Well yes but . . .

XIII. Start with your biggest point or biggest impeachment.

Depending upon what you are trying to do with the jury, you want to startwith either your biggest point or your biggest impeachment. If the object of yourcross examination is primari ly to undermine the credibility of the witness, then startwith your biggest impeachment. If the primary objective of your cross examinationis to obtain favorable points from the witness, then start with the biggest and bestpoint you have on cross examination.

XIV. End with your second biggest point or second biggestimpeachment.

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It is important to finish on a high note also. Therefore, similarly, one must taketheir second biggest point on impeachment or second biggest point on crossexamination and finish with that point.

XV. Housekeeping matters - having everything set up for your cross-examination

I like to use notebooks for exhibits. I have one of them for every member ofmy team, the judge, the defense attorneys, the witness (this copy of the notebookremains on the witness stand at all times) and one for each of the juror. Most of thetime, the judge will allow me to hand to the jury at the outset of trial notebookscontaining all exhibits that are pre-admitted, and then to add to it, as additionaldocuments are added.

Before you start cross-examining a witness you want to have with you:

1) Your outline containing impeachment cites (a partial example iscontained on Section II of this paper);

2) a copy of the witness’ deposition; and

3) The Exhibit Notebook which has all remaining impeachment cites asreferenced in your outline.

On the witness stand should be

1) The Exhibit Notebook(s); and

2) A copy of the witness’ deposition.

Much of this is just personal preference, but having everything set up like thisminimizes shuffling papers, depositions, time, and reduces the chance of error, atleast it has for me.

XVI. Should you call the witness adverse in your case in chief?

Finally, one must decide whether to call the witness adverse, or wait until youropponent calls the witness. Sometimes, of course, you have no choice. The witnessis out of subpoena range, so you will have to wait. When you have the choice,however, I general ly opt for calling the witness in our case in chief.

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Although some worry that by doing so you may be giving some credence tothe testimony, or that you may lose the ability to ask leading questions. I have notfound that to be the case. Moreover, it throws the defense lawyers off. They havea prepared direct examination, which if they stick to, looks foolish after you havescored points on cross-examination. For example, in the sexual harassment casementioned above, after a cross-examination that demonstrated 1) that theemployer took no action to stem the harassment or retaliation of the plaintiff, and2) that a letter from the president of the University to the plaintiff containedinaccurate accusations against the plaintiff, this was the start of the direct testimonyafter this cross-examination:

Q Dr. Stancel, would you describe for the jury briefly -- very brieflywhat your background is -- your educational background, whatyou do currently as the Dean of the Graduate School ofBiomedical Sciences.

A Okay. I have a degree in chemistry. I have a Ph.D. inbiochemistry and did some additional training in physiology. Atpresent I’m the Dean of the Graduate School, which meansthat I oversee the teaching and academic work of thegraduate faculty and the graduate students, monitor theirprogress and so on and so forth. But, basically, I’m responsiblefor the academic work and the administration of the GraduateSchool of Biomedical Sciences.

Q Do you also engage in biomedical research personally?

A Yes, I do.

Q And in the course of doing that, can you describe briefly whatyou do. I mean, you conduct experiments.

. . .

This is an example of the defense lawyer sticking with the direct testimony,going over the background information, etc., immediately after their case hadbeen seriously damaged. This would have made sense at the beginning of thewitness’ testimony, but not after cross-examination. More often than not, insteadof immediately stopping the bleeding, the jury will see the defense lawyer go intotopics which appear irrelevant.