Cross Campus Collaboration: Building Student and Neighbor Relationships
May 27, 2015
Cross Campus Collaboration: Building Student and Neighbor
Relationships
Bi State Region – St. Louis City and County and Metro
East
Danforth Campus
Danforth Campus
Delmar Loop
Washington UniversityNorth Campus
Washington UniversityDanforth Campus
Rosedale Heights and Ames Place
The Delmar Loop
Rosedale Heights & Ames Place
The Problems
• Noise
• Parties
• Trash
• Thruway
Town Gown Police Collaboration
• Daily Neighborhood Security Patrols
• Dedicated Campus Police Officers
• Joint Patrolling – bike, foot & car
• Blue Light Phones and CCTV
• Mutual response and information sharing
An Equation for Trouble
On-going issues
E-mail Communications
Municipal Election
ZERO TOLERANCE
An Equation for Trouble
• Strong Code Enforcement
• Student protests
• Empowered Neighbors
• Upset Parents
Working toward a Solution: Key Players
On-campus• Office Government and Community Relations• Office of Residential Life• Washington University Police Department• Office of the Vice Chancellor for Students• Quadrangle Housing
Off-campus• Neighbors, neighborhood associations, local businesses, government officials
Developing a Plan
Summer 2010: Staff in conjunction with student advisors, developed a multi-step plan. Fall 2010: Multi-step plan implemented
Student Education Campaign
Neighborhoo
d Liaison
Position
Neighborhoo
d Council
and Events
Increased
Communicat
ion with
Neighbors
Increased Police Presence
Strategy
Beyond the Bubble:Student Education Campaign
•Component of Orientation for Freshmen•Component of Greek leadership retreat•Class Presidents communication•Posters and events educating students at move-in•Direct mail and emails to students living in the community•Residential life emails to students•Training for RAs
Smart Students Make Great Neighbors…
Sample Poster
Sample Poster
Neighborhood Liaison
• University supported staff member lives in
the neighborhood• Responsible for neighborhood events, communication with students and neighbors, and convening community council• Eyes and ears on the
ground
Neighborhood Council and Events
• Neighborhood Liaison facilitated monthly dialogue meetings through the Neighborhood Voice Community Council• Neighborhood Voice has sponsored 2 block parties and a “Winter Wonderland” celebration
Communication with Neighbors
• Direct mailing to neighbors regarding neighborhood events• Neighborhood Liaison meets with neighbors• Neighborhood Voice meetings (other organizations using this as a mechanism for communication)
Increased Police Presence
• Washington University Police provided extra patrols on weekends• Strain on the police department• Relationship with University City Police Department
What We’ve Learned
• Parties work! Neighborhood celebrations have
been successful• Communication helps: Neighbors appreciate
knowing about big campus events and participating in problem-solving (Move out example)• Students are hard to engage: we’ve had a small
group of dedicated students, it is our goals to increase that next year
Next Steps
• Continue with Neighborhood Liaison position and
Neighborhood Voice meetings• Increase student representation• Engage a student counterpart to Neighborhood Liaison • Develop “Building Representative” position
• Create logo, branding, and website• Engage residential life to prepare for next year• Expand police coverage
Questions