ïïïK ~éíÉ~åKÅçã www.aptean.com PIVOTAL SMART-SMS CRM and Student Management System DATASHEET Enrollments and Application Management Admissions Assessment & Moderation Programmes & Courses Student Management Progress Management CRM BI Reporting Self Service Online Portals Email Marketing Document Management Outlook & Office Integration Social Media (Facebook & Twitter) Enquiry & Lead Management Compliance Integration Invoicing & Claims
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PIVOTAL
SMART-SMSCRM and Student Management System
DATASHEET
Enrollments and Application Management
Admissions
Assessment & Moderation
Programmes & Courses
Student Management
Progress Management
CRM
BI Reporting
Self Service Online Portals
Email Marketing
Document Management
Outlook & Office Integration
Social Media (Facebook & Twitter)
Enquiry & Lead Management
Compliance Integration
Invoicing & Claims
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2DATASHEET STUDENT MANAGEMENT SYSTEM
OVERVIEW OF SMART-SMSSmart-SMS has a successful track record within industry training organisations managing tens of thousands of students and
apprentices across both the front office student administration functions as well as back office compliance and integration with
the Qualification Authority and Government departments requiring performance reporting.
Smart-SMS is designed to reduce administration overhead and provide valuable operational a performance insight. Smart-SMS
empower you to:
• Improve completion rates
• Increase re-enrollment for further skill development
• Consolidate disparate systems and information silos
• Business Intelligence and Dashboards
• Engage with students and industry
Smart-SMS (powered by Pivotal CRM) has ready to implement features and modules to support each Student Management
function from internal back office functions such as Application Management, Enrollments, Qualifications, Assessment, Course
Management, through to HR and Recruitment Management as well as a fully integrated CRM. The Smart-SMS web portals
provide self-service access to employers and students. Designed based on Fusion5’s 14 years’ of experience within the Education
Sector Smart-SMS is configurable, quick to deploy and offers a full suite of modules to change the way you deliver training.
GAIN OPERATIONAL INSIGHT INTO STUDENT AND
WORKFORCE DEVELOPMENT PERFORMANCE
“Smart-SMS combined with the flexibility of
the Pivotal toolkit allows training
organisations to consolidate the multiple
databases and systems into a single
consolidated hub across all back off and front
office functions, with fully integrated CRM to
provide a true 360 degree view of the
student”
-Sven Martin, Director CRM Solutions, Fusion5
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3DATASHEET STUDENT MANAGEMENT SYSTEM
KEY FEATURES OF SMART-SMS
STUDENT MANAGEMENT• Application and Enrollment Management
• Training Packages
• Record of Achievement
• Supports AQTF and NZQA Qualifications
• Australia Integration to AVETMISS 7
• New Zealand Integration to TEC SDR & ITR
• Student Progress Tracking
• Assessor and Moderator Management
• Units of Competency, Elements
• Training Agreement, Enrollment and Training Plans
• Event & Course; Scheduling, Registration and Class
Management
• Invoicing
• LMS Integration
• Business Intelligence and Analytics
RECRUITMENT, HR & JOB PLACEMENT
• Recruitment
• Job Matching
• Host Employer Placements
WEB PORTALS• Student Online Portal
• Employer Self Service
• Assessor Self Service
CUSTOMER RELATIONSHIP MANAGEMENT
• CRM and Contact Management
• Sales and Opportunity Tracking
• Account Call Plans
• Microsoft Office & Outlook Integration
• Social Media (Facebook & Twitter)
• eMarketing and SMS
• Integrated SharePoint Document Management
• Real time Dashboards
• iPad and Offline Access
FUSION5 AND APTEAN PARTNERSHIPFusion5 is Aptean’s strategic partner for selling Pivotal CRM in Australia and New Zealand. Fusion5 specialises in the provision of
high quality Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Human Resource Management
(HRM) solutions. With this partnership, Aptean customers can leverage Fusion5’s key strengths in the areas of project
management, application and technical consulting and full implementation services. Fusion5’s team approach to delivery,
responsiveness and flexibility backed by high degree of commitment has helped Aptean create many satisfied customers across
the ANZ region. Fusion5 has over 210 employees across Australia and New Zealand. Fusion5 consultants have worked across
every major industry providing business and technical advice to management and end users at customer sites including PIC
Insurance Brokers, Australian Administration Services, Thiess, Victoria Metropolitan Alliance, Hills and Heartland Bank.
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More than 9,000 customers around the world rely on us to give them a competitive edge. By providing innovative, industry-driven enterprise application software, Aptean helps businesses to satisfy their customers, operate most efficiently, and stay at the forefront of their industry.