Kinesis CEM, LLC Critical Incident Technique: A Tool to Identify and Prepare for Your Moments of Truth https://blog.kinesis-cem.com/2015/05/06/critical-incident-technique-a-tool-to-identify- and-prepare-of-your-moments-of-truth/ Eric Larse is co-founder of Seattle-based Kinesis, which helps companies plan and execute their customer experience strategies. Mr. Larse can be reached at [email protected]. http://www.kinesis-cem.com kinesis- cem.com 206.285.290 0 info@kinesis- cem.com Critical Incident Technique: A Tool to Identify and Prepare for Your Moments of Truth
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Critical Incident Technique - A Tool to Identify and Prepare for Your Moments of Truth
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Kinesis CEM, LLC
Critical Incident Technique: A Tool to Identify and Prepare for Your Moments of Truth
Eric Larse is co-founder of Seattle-based Kinesis, which helps companies plan and execute their customer experience strategies. Mr. Larse can be reached at [email protected].