Top Banner
Social Media Crisis Management What would you do if something went wrong?
12

Crisis Management in Social Media

Sep 07, 2014

Download

Business

Presentation for Galway City Business Network

www

Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Crisis Management in Social Media

Social MediaCrisis Management

What would you do if something went wrong?

Page 2: Crisis Management in Social Media

http://www.greenpeace.org/international/campaigns/climate-change/kitkat

Page 3: Crisis Management in Social Media
Page 4: Crisis Management in Social Media
Page 5: Crisis Management in Social Media

http://www.flickr.com/photos/meg/4453821027/sizes/l/

Page 6: Crisis Management in Social Media
Page 7: Crisis Management in Social Media
Page 8: Crisis Management in Social Media
Page 9: Crisis Management in Social Media

@****** The Dylan is a hotel that are certainly using twitter well- a guest tweeted about no hot water- they responded immediately to rectify!

Page 10: Crisis Management in Social Media
Page 11: Crisis Management in Social Media