Certificate II in Hospitality SIT20316 This program is designed to provide the knowledge, skills and experience to successfully undertake their desired job in the hospitality sector, domestically and internationally. RTO # 32303 CRICOS # 03528K [email protected]www.seroinstitute.com.au +61 1800 206 010
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CRICOS # 03528K Certificate II in - SERO Institute
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Certificate II inHospitality
SIT20316
This program is designed to provide the knowledge, skills and experience to successfully undertake their desired job
in the hospitality sector, domestically and internationally.
Course structure - 12 units (6 core & 6 elective):The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core Units:• BSBWOR203 Work effectively with others• SITHIND002 Source and use information
on the hospitality industry• SITHIND003 Use hospitality skills effectively• SITXCCS003 Interact with customers • SITXCOM002 Show social and cultural sensitivity• SITXWHS001 Participate in safe work practices
Entry requirements:• Australian year 10, or equivalent
Cost:Fee for Service: $1500
Elective Units:• SITXFSA001 Use hygienic
practices for food safety• SITHACS002 Provide housekeeping
services to guests • SITHACS003 Prepare rooms for guests• SITHFAB002 Provide responsible
service of alcohol• SITHFAB005 Prepare and serve espresso coffee*• SITXFIN001 Process financial transactions• SITHFAB007 Serve food and beverage*• SITXFSA002 Participate in safe
food handling practices• SITXINV001 Receive and store stock• SITHIND001 Use hygienic practice
for hospitality service
Units marked with * should have SITXFSA001 completed prior to the start of the unit.
Who is Eligible:• Australian / NZ citizen permanent
residency with pathway to citizenship • QLD Resident• 15yrs+• Must not have completed or currently be enrolled
into a Certificate III or above Qualification
Course duration - up to 8 weeksDelivery: RPL, Face to face, Online
SIT20316
Certificate II inHospitality
Visit our website www.seroinstitute.com.au orcall us at +61 1800 206 010 for more informationabout available courses.