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COMPANY Credisun
DEPARTAMENT Credit
TIME CYCLE 154 hours
NAME JOB
1 Joe Bloggs 1 Supervisor
2 Joe Bloggs 2 Assistant Supervisor
3 Joe Bloggs 3 Clerical #1
4 Joe Bloggs 4 Clerical #2
Wages (per annum)
Supervisor 67,512.00
Assistant Supervisor 48,268.00Clerical #1 17,685.00
Clerical #2 17,685.00
Total 151,150
Electricity 2,300.00
Water 1,683.00
Computing 3,379.00
Stationary 1,165.00
Other Supplies 350.00
Telephones 4,653.00
Data transmission 2,645.00
Departmental car maintenance 1,567.00
Building maintenance 2,947.00
Software licencing 3,600.00
Cleaning 5,434.00
Security 7,655.00
Other 1,000.00
Total 38,378.00
Costs per worker 9,594.50
Table 3 - Re-calculating hourly costs per employee
Supervisor 77,106.50
Assistant Supervisor 57,862.50
Clerical #1 27,279.50
Clerical #2 27,279.50
HR
Table 1- Costs with employees
Table 2 - Other Costs (per annum)
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Total Cost 189,528.00
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J1
J2
J3
J4
Hourly Cost
39.85
28.49 10.44
10.44
Hourly Cost
45.52
34.16
16.10
16.10
JOB CODE
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Task Table
J1 J2 J3 J4
N TAREFAS Supervisor Assistant Supervisor Clerical #1 Clerical #2 Total hrs
1 Answering phone calls - credit requests 0
2 Providing credit information to Bank 0
3 Making travel reservations 04 Analysing customer's credit reports 0
5 Calculating credit operations 0
6 Aproving credit 0
7 Making contracts 0
8 Statistics 0
9 Supervising the work of employees 0
10 Answering Phone calls - other issues 0
11 Replying to emails 0
12 Sorting out post 0
13 Making staff attendance report 0
14 Controlling staff attendance 015 Making internal memos 0
16 Writing and sending faxes 0
17 Writing and sending letters 0
18 Filling documents 0
19 Ordering supplies 0
20 Making copies of documents 0
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Total Hours 0 0 0 0 0
% Time Occupation 0.0 0.0 0.0 0.0
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Cycle 154
% HR
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
#DIV/0! 0.0
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#DIV/0! 0.0
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N TASKS Volumes
1 Answering phone calls - credit requests 694
2 Providing credit information to Bank 259
3 Making travel reservations 311
4 Analysing customer's credit reports 348
5 Calculating credit operations 278
6 Aproving credit 278
7 Making contracts 278
8 Statistics 1
9 Supervising the work of employees 1
10 Answering Phone calls - other issues 1
11 Replying to emails 781
12 Sorting out post 22
13 Making staff attendance report 114 Controlling staff attendance 22
15 Making internal memos 207
16 Writing and sending faxes 435
17 Writing and sending letters 278
18 Filling documents 1975
19 Ordering supplies 1
20 Making copies of documents 278
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Cost Table
J1
N TASKS Supervisor %
1 Answering phone calls - credit requests 0.0 #DIV/0!
2 Providing credit information to Bank 0.0 #DIV/0!
3 Making travel reservations 0.0 #DIV/0!
4 Analysing customer's credit reports 0.0 #DIV/0!
5 Calculating credit operations 0.0 #DIV/0!
6 Aproving credit 0.0 #DIV/0!
7 Making contracts 0.0 #DIV/0!
8 Statistics 0.0 #DIV/0!
9 Supervising the work of employees 0.0 #DIV/0!
10 Answering Phone calls - other issues 0.0 #DIV/0!
11 Replying to emails 0.0 #DIV/0!
12 Sorting out post 0.0 #DIV/0!
13 Making staff attendance report 0.0 #DIV/0!
14 Controlling staff attendance 0.0 #DIV/0!
15 Making internal memos 0.0 #DIV/0!
16 Writing and sending faxes 0.0 #DIV/0!
17 Writing and sending letters 0.0 #DIV/0!
18 Filling documents 0.0 #DIV/0!
19 Ordering supplies 0.0 #DIV/0!
20 Making copies of documents 0.0 #DIV/0!
Custo total mensal 0.0 #DIV/0!
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J2 J3 J4
Assistant Supervisor % Clerical #1 % Clerical #2
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
0.0 #DIV/0! 0.0 #DIV/0! 0.0
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Cost of
% task %
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
#DIV/0! 0.0 #DIV/0!
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Task no % Cum. %
1 Answering phone calls - credit requests 32.0 32.0
2 Filling documents 24.2 56.2
3 Providing credit informations to Bank 6.8 63.0
4 Making contracts 4.5 67.5
5 Writing and sending faxes 4.4 71.9
6 Making travel reservations 4.2 76.1
7 Analysing customer's credit reports 3.1 79.2
8 Writing and sending letters 2.9 82.1
9 Making internal memos 2.8 84.9
10 Ansering Phone calls - other issues 2.3 87.2
11 Making copies of documents 2.3 89.4
12 Replying to emails 2.1 91.6
13 Supervising the work of employees 1.8 93.3
14 Calculating credit operations 1.5 94.815 Aproving credit 1.5 96.3
16 Ordering supplies 1.1 97.4
17 Sorting out post 0.8 98.2
18 Statistics 0.6 98.9
19 Making staff attendance report 0.6 99.5
20 Controlling staff attendance 0.5 100.00.0
20.0
40.0
60.0
80.0
100.0
120.0
1
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2 3 4 5 6 7 8 9 10 11 12 1 3 14 15 16 17 18 19 20
Series1
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Task Table
Total
N TASKS Hours Volumes
1 Answering phone calls - credit requests 0 694
2 Providing credit information to Bank 0 259
3 Making travel reservations 0 311
4 Analysing customer's credit reports 0 348
5 Calculating credit operations 0 278
6 Aproving credit 0 278
7 Making contracts 0 278
8 Statistics 0 1
9 Supervising the work of employees 0 1
10 Answering Phone calls - other issues 0 1
11 Replying to emails 0 781
12 Sorting out post 0 22
13 Making staff attendance report 0 1
14 Controlling staff attendance 0 22
15 Making internal memos 0 207
16 Writing and sending faxes 0 435
17 Writing and sending letters 0 278
18 Filling documents 0 1975
19 Ordering supplies 0 1
20 Making copies of documents 0 278
Total 0
Current Situ
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Unit Time Unit Time Total Unit Time Total
Declared Estimated (min.) Hours Dif Estimated (min.) Hours Dif
0.0 0.0 0 0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
0.0 0.0 0 0.0 0.0 0 0.0
Total 0 0.0 Total 0 0.0
Short-term Scenario Medium-term Scenariotion
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HR Table - FUTU
J1 J2
TASKS Supervisor Assistant Supervisor
1 Answering phone calls - credit requests 0 0
2 Providing credit information to Bank 0 03 Making travel reservations 0 0
4 Analysing customer's credit reports 0 0
5 Calculating credit operations 0 0
6 Aproving credit 0 0
7 Making contracts 0 0
8 Statistics 0 0
9 Supervising the work of employees 0 0
10 Answering Phone calls - other issues 0 0
11 Replying to emails 0 0
12 Sorting out post 0 0
13 Making staff attendance report 0 0
14 Controlling staff attendance 0 0
15 Making internal memos 0 0
16 Writing and sending faxes 0 0
17 Writing and sending letters 0 0
18 Filling documents 0 0
19 Ordering supplies 0 0
20 Making copies of documents 0 0
Total Hours 0 0
% Time Occupation 0.0 0.0
Total HR Needed 0.0
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E STATE
J3 J4 Cycle 154
Clerical #1 Clerical #2 Total hrs % HR
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.00 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0 0 0 #DIV/0! 0.0
0.0 0.0