Creating the Culture of Wellness

1. Creating the Culture of Wellness

2. The culture-based approach has a thirty-year track record of delivering outstanding results. Productivity Worker increased income 200% tripled Turnover Racism dropped by was 25% overcome

3. Recent Culture and Leadership FindingsOf 303 organizations that completed the U.S. based HealthManagement Research Organizations Scorecard by Juneof 2010, just 25% reported that their senior leadership andculture were very supportive of their employee healthmanagement strategy. 66% of organizations with strong leadership and cultural support reported improvements in health risks, compared with only 26% of organizations with little or no support. 50% of organizations with strong leadership and cultural support reported a net positive impact on medical trend, versus only 14% of organizations with little or no support.See www.the-hero.org for further information

4. A Wellness Culture Means that SocialNetworks Support Healthy LifestylesFor better and for worse health behaviors spreadfrom person to person. The behaviors investigatedso far are: Healthy Smoking Eating Physical Alcohol Activity Abuse HappinessSource: Framingham Heart Health Study 1971 2007 of 4,439 friends, familyand neighbors sited in Connected: The Surprising Power of Our SocialNetworks and How They Shape Our Lives by Nicholas A. Christakis andJames H. Fowler, New York: Little, Brown and Company, 2009.

5. A Wellness Culture Makes Wellness Programs Work A culture reaches thehard-to-reach A culture of healthmaintains healthybehavior A culture of healthincreases lifestyle-change success

6. Employees Are Attempting Lifestyle Change Last Years Goals Attempted at Least One Goal54% Lose weight50% Eat healthier44% Increase physical activity No 18%22% Manage stress18% Improve social relationships5% Stop smoking2% Address alcohol or other drug abuse problems Yes 82%14% Other lifestyle goal

7. Employees Plan to Attempt Lifestyle Change Next Years Goals Planning to Pursue at Least One Lifestyle Change Goal56% Eat healthier54% Lose weight No 16%45% Increase physical activity25% Manage stress18% Improve social relationships5% Stop smoking2% Address alcohol or other drug Yes 84% abuse problems14% Other lifestyle goal

8. Few Lifestyle Goals are Fully Achieved Very Successful 16% Not Successful 21% Moderately Successful 63%

9. Each year, the vast majority of peopleattempt wellness goals. Few succeed.

10. Cultivating Healthy Behavior Norms Shared Touch Values Points Behavior Choices Peer Climate Support

11. Cultural ValuesIn a wellness culture,having healthy peopleis a top-tier priority.

12. Attitudes Towards Wellness

13. Wellness Value Proposition Saving lives and reducing illness Increasing productivity Controlling disability/illness care costs Making our organization more attractive to employees and customers Raising organizational pride and spirit Caring for the health of our children Staying true to our history of being a strong and caring organization A healthy way to compete

14. Cultural NormsIn a wellness culture,healthy lifestyles arethe way we do thingsaround here.

15. Healthy Lifestyle Norms Be physically Eat a healthy Be safe active diet Avoid Socialize withtobacco, alcohol Use preventive friends and and other drug medicine family abuseSleep at least 7 Practice stress Maintain a hours per day management healthy weight

16. Cultural Touch PointsIn a wellness culture,formal and informalpolicies and proceduresmake the healthy choicethe easy choice.

17. Cultural Touch Points1. Modeling2. Rewards and Recognition3. Push-back4. Recruitment and Selection5. First Impressions and Orientation6. Learning and Training7. Traditions and Symbols8. Communication9. Relationship Development10. Resource Commitment

18. Free Transportation

19. A Real Break

20. A Farmers Market at the Worksite

21. Peer SupportIn a wellness culture,people effectivelysupport each other inachieving their lifestylegoals.

22. Health and Wellness Programs That Foster Peer Support Team sports Support groups Wellness mentor, peer Group participation support and wellness games and challenges buddy initiatives Open enrollment to Educational content family and self-help programs members, housemates that recommend peer and/or friends involvement

23. Cultural ClimateIn a wellness culture,people work and playwell together.

24. ClimateSense of Community

25. Relationships Enhance WellnessOur social connectionsare important inaddressing morbidity,mortality, recoveryfrom illness and qualityof life.

26. A Good Climate Enhances Business OutcomesGood relationships enhancebusiness outcomes by: Increasing knowledge sharing Increasing thoughtful action Lowering transaction costs Lowering employment costs

27. Systematic and Systemic Change What steps are required in orderSustainability PHASE IPreparation Involvement PHASE II Integration to PHASE III PHASE IV plan and design? Analysis Set Objectives Develop Leaders Align Cultural Touch Points Evaluate Introduce the Progress Vision of the New Culture to Celebrate Success All Levels Renew and Extend

28. Leadership Skills forCreating a Wellness Culture Share the Serve as wellness role models vision Align Monitor cultural progress touch and points celebrate success

29. Peer Support Skills for Health Help with Establishing Trust Setting Goals Identifying Role Models Eliminating Barriers to Change Locating Supportive Environments Working Through Relapse Celebrating Success

30. Supporting Household Wellness Champions Create a Align shared cultural wellness touch vision points Mobilize Strengthen peer the cultural support climate

31. Wellness Culture CoachingWellness Culture Coaching Skills Making the case for wellness cultures Conducting quantitative and qualitative culture analysis Developing wellness leadership Mobilizing peer support Mobilizing household and family support Integrating culture change into individual coaching and wellness program design

32. Together We Can Create Own Wellness ZonesThere are places wherepeople live happier, healthierand longer lives: In Sardinia, Italy In Okinawa, Japan In Loma Linda, USA In Nicoya, Costa Rica

Creating the Culture of Wellness

Health & Medicine