Creating a Comprehensive Institutional Measurement System Richland College Teaching, Learning, Community Building Fonda Vera, Dean, Planning and Research For Institutional Effectiveness Texas Association for Institutional Research March 1, 2007 Gloria Washington, Director, Institutional Effectiveness Bao Huynh, Director, Institutional Research
47
Embed
Creating a Comprehensive Institutional Measurement System
Richland College. Creating a Comprehensive Institutional Measurement System. Texas Association for Institutional Research March 1, 2007. Fonda Vera, Dean, Planning and Research For Institutional Effectiveness. Gloria Washington, Director, Institutional Effectiveness. Bao Huynh, - PowerPoint PPT Presentation
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Creating a Comprehensive Institutional Measurement System
Richland College
Teaching, Learning, Community Building
1
Fonda Vera,Dean,Planning and Research For Institutional Effectiveness
Texas Association for Institutional ResearchMarch 1, 2007
The Benchmarking Process provides a standardized institutional process for investigating best/better practices.
Through this system, best/better practices are:• Proposed• Accepted for further research and review• Assigned to a process owner• Adopted, revised or rejected
27
28
Benchmarking Form
Thunion Report
29
Thunion Report - Layer 1
30
Thunion Report - Layer 2
31
Thunion Report - Layer 3
32
1.1.1 Contact hours from dual credit and tech-prep2006-2007 Target Range
90% – 100%
207,000 – 230,000
Performanceas of
December 2006
85,216
Score
9.26
Adjusted Score
9.26
33
Thunion Report - Raw Data
34
Thunion Report - Raw Data
1.5.1 # of on-line contact hours 2006-2007 Target Range
90% – 100%
1,071,000 – 1,190,000
Performanceas of
December 2006
303,280
Score
6.37
Adjusted Score
6.37
35
Thunion Report - Raw Data
2.1.2 % retained through semester in credit classes2006-2007 Target Range
90% – 100%
75.60 – 84.00
Performanceas of
December 2006
83.78
Score
9.97
Adjusted Score
9.97
RESULTS AND KEY
LEARNINGS
36
Richland CollegeCycles of Improvement
Teaching, Learning, Community Building
37
Student Success Results - End of Year
38
Dual Credit Contact Hours
Market Share of Service Area
39
Organization Nature of Benchmark Activity
Ritz-Carlton ThunderValue-of-the-Week
Texas Nameplate Dashboard
Bank One Customer service “Front Counter”
Walt Disney Company Interview/screening, Orientation
Starbucks & the “Experience Music Project”
Experience Engineering for T-duck Hall & Future Buildings
Southwest, Container Store Employee culture
Branch-Smith Printing Supplier/Partner Score Card
Presbyterian Hosp of Dallas Employee professional development
Saint Luke’s Hospital Performance Excellence Model
Outside Higher Education: Comparative Information
40
• Enrollment Projections
• Daily Registration Comparative Reports
• Facility Use for Class Scheduling Effectiveness
• Discipline and Program Review
• Market Share Analysis
• Trended Grade Distribution Reports
• Survey Results with Themes & Next Steps
• Monthly Employee Diversity Reports
Types of Analysis
41
Daily Enrollment Comparison District Colleges
42
43
On-line Contact Hours
# On-line Contact Hours
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
2002-2003 2003-2004 2004-2005 2005-2006
INTEGRATING AND
SHARING KEY
LEARNINGS
44
Richland CollegeCycles of Improvement
Teaching, Learning, Community Building
Richland College Shared Learnings
Posting of:• PIIP documents• Benchmarking reports• QEP activities and reports • Executive summaries and next steps for
all major surveys• Monthly Thunion Report Card• Annual End of Year Report
Teaching, Learning, Community Building
45
The Richland CollegeMeasurement System Philosophy
• ADLI for Continuous Improvement• Data Informed - Not data-driven• Measure what is key• Segment for greater understanding• User-friendly Strategies and Reports• Benchmark Best Practices• Take action• Evaluate
46
Creating a Comprehensive Institutional Measurement System
Richland College
Teaching, Learning, Community Building
47
Fonda Vera,Dean,Planning and Research For Institutional Effectiveness
Texas Association for Institutional ResearchMarch 1, 2007