Creating a Coffee Shop

By Zanab Khan, Kishan Patel, Brian Luong

Infinity CaféLocated by Rutgers University Newark and NJIT

Campus

Business Description My present undertaking is to open a new coffee house inside the city zone. The Coffee Café is looking for a startup financing adding up to twenty

thousand dollars to buy furniture, installations and types of gear. The bistro is a new organization with Zanab, Brian, and Kishan as the

proprietors. We will each be claiming roughly 33.3 percent of the business to create an

equal and opportunity ownership I will initiate this project by making a precise project scope; in the

meantime devote my time dealing with group flow and do the task from the beginning up to the end, guaranteeing that the task addresses the issues of the clients.

The bistro will serve breakfast, lunch and night espresso. We will spend significant time in offering freshly ground coffee.

The meals we will be conveying are hand crafted, sans preparation formula.

Mission

Our mission is solely customer satisfaction in comfortable environment. This coffee shop should be a place of enjoyment and relaxation. The objectives of the firm is to serve good quality freshly brewed coffee,

freshly baked goods, to our customers and our employees will always have smile on their faces when doing so.

Advertising the shop through social media: Instagram, Twitter, Snapchat, Facebook

Strength of shop: making a coffee shop around Rutgers Newark, NJIT is by marketing college students, professionals who are in the area to come buy freshly brewed coffee, and freshly baked goods.

Weakness: If the expense of the shop is high then will not generate revenues. The budget should be limited for shop.

Project Charter

We are constructing a coffee shop based in Newark near both the Rutgers and NJIT campuses.

In our business, we will have bookshelves filled with the best books of our time, tables, chairs, and not to mention freshly baked goods and our famous brewed coffee.

Our mission is solely customer satisfaction in a comfortable environment.

This coffee shop should be a place of enjoyment and relaxation.

We are going through with this project and it will help our customers find a great place to sit down and enjoy a warm cup of coffee.

It will be a place where they can find absolute solace and solitude in whatever they’re doing

Project Charter (Continue)

The objective of the firm is to serve good quality coffee and baked goods to our customers and our employees will always have a smile on their faces when doing so

We will advertise our business through social media, including Instagram, Twitter, Snapchat, and Facebook.

As a newly opened coffee shop, we need to make a name for ourselves in a way where we can satisfy both the customers and our stakeholders.

The project must be completed by the deadline under the set budget. While the business is being constructed, the products that will be served to the customers must be

developed and brought up to the stakeholders for approval. Once the business has been built, we will be open for business and the quality of both our services and

products will continue to change and upgrade based off the constructive criticism of our customers. High level requirement was that project should be successful by our profit. We have the risk of whether the customers will like our coffee products or not. If we build this project and it fails, we spent all that money with no chance of making any profit from our

investment. If we don’t go through with building our coffee shop we do save the money but also if our business

perseveres, we’ve lost all that potential income and chance of profit.

Continue

We want this project to be completed in approximately eight months from the start of construction. This includes the exterior, interior, and the product design.

We want to use $300,000 for the whole project to be completed, but if more is needed $50,000 will be used to cover whatever expense that exceeds the outlined budget.

Stakeholder RegistryName Description Title Location Expectations/Requirements

Employees Infinity Café prioritizes employees in its corporate social responsibility efforts. As stakeholders, employees typically demand for better working conditions, job security and higher wages

Baristas, Partners

Onsite

Customers Infinity Café considers customers as among its top stakeholders. The interests of this stakeholder group are high quality service and products, such as coffee and related beverages. The company includes customers as major stakeholders by extending the culture to customers at its cafés. For example, warm and friendly relations are emphasized within the company and in how baristas interact with customers. Thus, Infinity Café corporate social responsibility efforts fulfill the interests of this stakeholder group.

Clients Onsite

Suppliers Infinity Café suppliers are composed of wholesale supply firms and coffee farmers.The main interest of this stakeholder group is compensation and a growing demand from coffee shop . Farmers aim to increase coffee yield to generate more revenues. Café 323 addresses the interests of these stakeholders through a number of corporate social responsibility programs. For example, the firm’s supplier diversity program ensures that more suppliers from around the world are included in the supply chain. Thus Infinity Café ’ corporate social responsibility efforts comprehensively address the interests of this stakeholder group.

Supply firms, Coffee farmers

Offsite

Environment Infinity Café has corporate social responsibility programs for environmentallysound business. The company’s CAFE program has led to higher biodiversity and shade quality in certified coffee farms. Currently, 90% of Infinity Café ’ supply is from CAFE-certified farms. This significant figure shows that Infinity Café is effective in addressing its corporate social responsibility to this stakeholder group, although there is room for improvement.

Land Offsite

Investors As in any business Infinity Café must address investors as stakeholders. Investors have interests in high financial performance of the company. Infinity Café ’ global expansion and continued dominance in the coffeehouse industry indicates high financial performance.

sponsers Onsite/Offsite

Governments Infinity Café must address the interests of numerous governments as stakeholders, considering the company’s global presence. In general, Infinity Café complies with rules and regulations.

Offsite

Requirement of Traceability MatID Deliberable Associated

RequirementRequirement Orgin

Responsible Person

1 Project Requirements/Deliberables

1.1 Project Charter In order to facilitate project kick-off, the high-level project structure will be clearly defined, Including requirements, scope, exclusions, risk constraints, budget, etc.

Shared Project Director

1.2 Project Requirements

1.2.1 Requirements management plan

All project requirements will be clearly captured and traceable to how those requirements will be satisfied through the project lifecycle

Shared Project Manager

1.3 Budget 1.3.1 cost performance

baselineA baseline will exist to monitor and control project expenditure through the project lifecycle.

Consulting Firm Project Budget & Finance

Officer

1.3.2 Cost management plan

The plan and processes that Consulting Firm will use to monitor and control project expenditure through the project lifecycle will be clearly defined.

Infinity Café Project Budget & Finance

Officer

1.4 Schedule 1.4.1 Schedule baseline A baseline will exist to

monitor and control the achievenment of project milestones and progress through the project lifecycle

Consulting Firm Project Manager

1.4.2 Schedule management plan

The plans and processes that Consulting firm will use to monitor and control the achievement of project milestone and progress through the project lifecycle will be clearly defined.

Infinity Café Project Manager

1.5 Resources 1.5.1 Responsibility

charts/assignments

The project leadership, structure, and responsibility followed by Consulting firm will be clearly defined and avalible at a glance.


1.5.2 Human resource plan

The plans and processes that Consulting firm will use to appoint the members of the project team will be clearly defined.


1.5.3 Communication Management plan

The plans and processes that Consulting Firm will use to communicate project progress and issues, both internally and externally, will be clearly defined.


1.6 Scope 1.6.1 Scope statement A summary of the

scope the Consulting Firm intends to deliver through the project lifecycle will be clearly defined


1.6.2 WBS Each work package of the scope used to facilitate the execution of the project by Consulting Firm will be clearly defined and avalible at a glace.


1.6.3 Scope baseline A baseline will exist to monitor and control scope through the project lifecycle.

Consulting Firm Project Manager

1.6.4 Scope management plan

The plans and processes that Consulting firm will use to monitor and control the scope through the project lifecycle will be clearly defined.


1.7 Risk Assessment 1.7.1 Risk management

planThe plans and processes that Consulting firm will use to monitor and control all risks associated with the project will be clearly defined.


1.8 Other management plans & reports

1.8.1 Process Improvement plan

The plans and processes that Consulting firm will use to improve its internal plans and processes through the project lifecycle will be clearly defined.


1.8.2 Quality management plan

The plans and processes that Consulting firm will use to ensure the quality of all applicable deliverables through the project lifecycle will be clearly defined.


1.8.3 Procurement management plan

The plans and processes that Consulting Firm will use to procure all applicable deliberables through the project lifecycle will be clearly defined


1.8.4 Weekly progress reports

Consulting firm will track the project's performance against all applicable baselinesthrough the project lifecycle and provide regular updates to the Sponsor/Stakeholders.


1.8.5 Lessons learnt/ Post-event summary report

Consulting firm will summarize the results and success of the project immediately following the execution of the event in order to facilitate project close out.


Project Scope Statement

To open an espresso bistro that will work inside the city zone of Newark around the Rutgers Newark and NJIT grounds.

The principle center of the business will be to give top notch espresso, breakfast, and lunch at moderate costs.

It will work in a 1800 square foot business building which will be a mobile separation from an open air shopping center found close-by

The beginning cost asset is twenty thousand dollars of which thirty percent of the sum is accessible.

A nearby bank has consented to give the remaining sum at fifteen percent financing cost. The space is parceled, however it is not outfitted. The month to month rent is twenty five hundred dollars while different costs, for example,

power, water, utilities will cost two thousand dollars for every month. With the assets that are accessible, it will change the space into an agreeable espresso

bistro where each individual would need to hang out.

Project Deliverables

Create a coffee cafe, which provides a friendly and comfortable atmosphere. The nourishment and the administration ought to be of high caliber to

guarantee clients return for additional services. The menu ought to incorporate breakfast, lunch, and espresso which will be

both high contrasts with various assortments. Added to the menu are new custom made juices, teas and soft drinks. Nourishment will incorporate sandwiches, salad, soup and French lunch specialties. On Saturday there will be a special brunch menu with incredible prices.

Promote the café in the month to month advertisements neighborhood productions and also disseminate fliers to business, churches and the surrounding area.

Offer discount coupons to promote the business Give quick and moderate web requesting administrations.

Acceptable Criteria

What are the minimum success criteria as defined by the key stakeholders?

The minimum criteria are as follows: All utilities, for example, electrical, plumbing and the remote system

are in appropriate working request The store has an agreeable vibe to it that invites clients while being

proficient for the staff. To have all hardware set up and working before opening day. To have the espresso, tea and food items requested and prepared to

be put to use.

Project Exclusion

To not be included: Business Plan Startup Location and Operating Budget Interviewing and Training of the Staff

Assumptions

New hardware is functional Utilities and Plumbing are installed and fully functional Purchase of certain goods and equipment Staff is trained and assigned work hours

Constraints

Insufficient Funds Location not being selected on time The market The customer help in the creation of an in depth Gantt chart

Work Breakdown Structure Funding Equity Borrowing Other Sources Planning Process Planning Organizational Structure Planning Design Planning Design Process design Menu design Structure design Advertisement Commercial Banners Online ads License Vacancy Advertisements for Jobseekers Advertisements for Suppliers Food & Hospitality Food Preparation Arrangements for Menu Maintenance Preparation of food Maintenance of equipments Maintenance of the coffee shop Tenders Tenders for furniture Tenders for Cutlery & Crockery Tenders for other equipment Other Parking lot Provision for Fire Exit Wiring

Risk Registry

Lesson Learned

This MIS 363 Course Project was both an enjoyable and a learning experience for us.

We started off rough not knowing what business to create for the project, but after a while we got the hang out of it and persevered.

In no time, we started coming up with great ideas to make our coffee shop more enjoyable to consumers and extremely profitable.

The one thing we would like to change is the amount of time that we were given for both phase 1 and phase 2.

For phase 1, we had about a week to complete it. Phase 2 was just uploaded onto Moodle for us about a week ago, so basically a week prior to the due date of the course project.

Recommendation

Don’t wait until the last minute to do some of the required material – everything got too scrambled as we tried to rush the completion of the project.

Understand the material before attempting to start it – Always ask the professor any questions about the assignment to avoid any future confusion.

Meet with group members every week prior to the due date – We should’ve met with each other regularly so that we could update each other with what work we have completed

Creating a Coffee Shop

Documents