Creating a Citizen Experience that Promotes Access, Comprehension and Engagement Next Generation Data.Gov Workshop April 14, 2011.

Creating a Citizen Experience that Promotes Access, Comprehension

and Engagement Next Generation Data.Gov

Workshop

April 14, 2011

Presenters

• Alan Vander Mallie, Program Manager, Data.Gov PMO– [email protected]

• Todd Stavish, Technical Account Manager, Data.Gov PMO– [email protected]

Current Challenges

• Finding data– A parallel manual process to participate in Data.Gov

• Understanding data– Cumbersome. No automation from transactional systems

• Using data– Only tool is a downloadable file

• The downloadable csv excludes too many people• The constituent experience does not promote

citizen engagement or participation, which also limits adoption;

• Data is out of data the second it is downloadedApril 14, 2011

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Benchmark Study Background

• Why a Benchmark Study? – Benchmark the state of Open Data at all levels of government– Understand the requirements of citizens and developers– Provide actionable insight to government organizations

• How Did We Develop the Study?– 3 Surveys over 3 months: 1,000 citizens, 300 government

organizations and 50 civic application developers

• Who Contributed?

Proprietary & Confidential

What Citizens Want

Source: http://benchmarkstudy.socrata.com/d/8nww-8upm

By a ratio of 4 to 1 Citizens prefer online exploration to downloads

Demo – Part 1 Exploration

• Open Data Catalog– Easier to find data– Much more robust indexing

• Dataset exploration experience– Easy to understand data– Search– Sort– Basic filter

• Advanced exploration– Visualization– Guided filter– Guided filter + map + [ESRI layer]

April 14, 2011

Citizen Engagement?38% want to engage, 33% don’t.

Source: http://benchmarkstudy.socrata.com/d/ra4y-zagp

Demo – Part 2 Social Enrichment

• Feedback– Ratings, comments, suggested datasets

• Value Creation– Users can create filters, charts and maps– The data becomes more valuable with each interaction

• Social distribution– Embedding data– Social grid propagation

April 14, 2011

Expected results

• Accessibility• Reach• Participation and engagement• Go from data to information

March 18, 2011

Questions? Comments?

Open Forum

March 18, 2011

Next Steps

April 14, 2011

Kevin Merritt CEO Socrata (206) 340-8008 x111(425) 301-8142

[email protected]

Charles Blanchet VP of Sales Socrata (415) 505-1662 [email protected]

Todd Stavish Data.gov Agency Liaison Socrata (646) 256-4428 [email protected]

Marion Royal Program Director Data.Gov (202) 208-4643 [email protected]

Hyon Kim Project Management Lead Data.Gov (202) 694-8148 [email protected]

Alan Vander Mallie Project Manager Data.gov (202) 501-6901 [email protected]

• Contact info for follow up questions and feedback

• Arrange for a tailored discussion for your agency

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Embrace the possibilities!

www.data.gov