CREATE & APPROVE SERVICE ORDERS CHEAT SHEET This cheat sheet provides guidance on the creation of Service Orders which can be created with or without reference to a Notification. Service Orders are required to track labor, activities, and spare parts. The process below describes equipment maintenance that assumes no cost recovery. IW31 Create Service Order Change Notification IW52 Confirm Service Order 41: single orders 44: multiple orders IW41, 44 Change, Approve (Cost Recovery), Release Service Orders IW32 Display Service Order IW33 Display Work Center IR03 Display Cost Center KS03, KS13 Display Activity Type KL03, KL13 SD.01 Notification User SD.02 Notification Approver SD.03 Services Delivery Planner SD.04 Services Delivery Order Releaser SD.10 Services Delivery Equipment Master Data Maintainer SD.11 Services Delivery Equipment Master Data Maintainer - Local SD.16 OR Preventive Maintenance Planner T - Codes SD Roles There are 5 types of Maintenance/Service Orders in Service Delivery. However, for internal services, use ZM01. These Service Orders also record services provided to charge the internal recipients account assignment. Process Steps: 01 Service Orders Create ZM Create a Service Order Referencing a Notification Create a Service Order without Referencing a Notification Enter: T-code: IW52 > Notification Number Click: SERV.order Enter: Order Type ZM01; Business Area of Service Requester; Main Work Center/Plant of Service Requester 1 Enter: T-code: IW31 > Order Type ZM01 Enter: Equipment number OR: Business Area Planning Plant Functional Location (optional) 1
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CREATE & APPROVE SERVICE ORDERS CHEAT SHEET...CREATE & APPROVE SERVICE ORDERS CHEAT SHEET This cheat sheet provides guidance on the creation of Service Orders which can be created
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CREATE & APPROVE SERVICE ORDERSCHEAT SHEET
This cheat sheet provides guidance on the creation of Service Orders which can be created with or without reference to a Notification. Service Orders are required to track labor, activities, and spare parts.
The process below describes equipment maintenance that assumes no cost recovery.
IW31 Create Service Order
Change NotificationIW52
Confirm Service Order41: single orders 44: multiple orders
IW41, 44
Change, Approve (Cost Recovery), Release Service Orders
IW32
Display Service OrderIW33
Display Work CenterIR03
Display Cost CenterKS03, KS13
Display Activity TypeKL03, KL13
SD.01 Notification User
SD.02 Notification Approver
SD.03 Services Delivery Planner
SD.04 Services Delivery Order Releaser
SD.10 Services Delivery Equipment Master Data Maintainer
SD.11 Services Delivery Equipment Master Data Maintainer - Local
SD.16
OR
Preventive Maintenance Planner
T- Codes SD Roles
There are 5 types of Maintenance/Service Orders in Service Delivery. However, for internal services, use ZM01. These Service Orders also record services provided to charge the internal recipients account assignment.
Process Steps:
01 Service OrdersCreate ZM
Create a Service Order Referencing a Notification
Create a Service Order without Referencing a Notification
Enter: T-code: IW52 > Notification Number
Click: SERV.order
Enter: Order Type ZM01; Business Area of Service
Requester; Main Work Center/Plant of Service Requester
1
Enter:T-code: IW31 > Order Type ZM01
Enter:Equipment number
OR:Business AreaPlanning Plant
Functional Location (optional)
1
These steps are only valid for Cost Recovery and if payments will be approved.
The Service Order must be released before any work can begin.
Approve Release
2
3
4
5
6
7
Enter: T-code: IW32 > Order Number
Cost & Location tabs:Review the costs coding block
Goto > Assignments > Funds Management Click:
the Change Status iconSelect:
3 APPR Order ApprovedClick:Save
Enter: T-code: IW32 > Order Number
Cost & Location tabs:Review the costs coding block
Goto > Assignments > Funds Management Click:
the Change Status iconSelect:
the Release IconClick:Save
HeaderData tab:
Damage tab (for Vehicles/Generators):
Operations tab:
Components tab:
Mandatory Fields
Optional Fields
Select: Goto > Assignment > Funds Management Enter the Fund (i.e. the mission paying)
Planner Group (i.e. entity planning the work) Main Work Center (i.e. unit doing the work)
Basic Start Date/Finish Date, Priority, Functional Location or Equipment #,
Malfunction Data: Malf. Start date/time
Fields: Work Center, Plant, Control Keys Operation short text, Number, Dur., C.Key, ActTyp, UN