Manual de Servicio Digitalizador CR 10, CR 12 y CR 15
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7/21/2019 CR 10-X CR 12-X CR 15-X - Service Manual
DOCUMENT CONTROL NOTE:The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
All rights reserved.Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or itsaffiliates.
All other trademarks mentioned in this document are held by Agfa HealthCare N.V. orthe respective owners and are used in an editorial fashion with no intention ofinfringement.
Nothing contained in this legal notice nor in any text in this document shall beconstrued as granting by implication, estoppel or otherwise, any license or right to useany of the trademarks, service marks, trade names or logos appearing in this documentwithout the express prior written consent of their respective owner.
WARNING:
Improper operation or service activiti es may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" prior to attempting any operation, repair ormaintenance task on the equipment.Refer to Document ID 11849633, Agfa Intranet / Agfa Portal via Internet.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and onthe product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performedby qualified personnel who are employed by Agfa HealthCare N.V or one of its affiliatesor who are otherwise authorized by Agfa HealthCare N.V. or one of its affiliates toprovide such services.
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4.4.7 Configuring the Maintenance Indicator...................................................................................67
4.5 Performing further Activities depending on local Regulations ................................................68
4.6 Customer Training ..................................................................................................................68
4.6.1 Training for Operating the Digitizer.........................................................................................69
4.6.2 Training for Usage of Plates and Cassettes ...........................................................................70
4.7 Appendix: Installation of the Digitizer without using the CR 10-X / CR 12-X / CR 15-XConfiguration Wizard ..............................................................................................................71
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0 About this manual
0.1 Purpose of this document
This document contains all information that service engineers need for installation aswell as for corrective and preventive maintenance of the CR 10-X / CR Reader / CR12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader.
It does not contain:
Specific service information for other target readers, e.g. Clinical ApplicationSpecialists or Service Managers
Service Bulletins
0.2 Changes compared to previous revision
The following modifications have been implemented:
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0.4 Explanation of notes
Safety-relevant Notes
Icon Signal Word Situation
CAUTION: Possible dangerous situation: Light injuries or damage to theequipment described in the manual and/or damage to anyother equipment or goods and/or environmental pollution canbe the consequence.
WARNING: Dangerous situation: Potential serious injury to a user,engineer, patient or any other person and possiblemistreatment of patients can be the consequence.
DANGER: Direct, immediate danger: Death or serious injuries can be theconsequence.
None-Safety-relevant Notes
Icon Name Type of Information
INSTRUCTION: Indicates an instruction where it is important to follow thedescribed actions literally.
IMPORTANT: Highlights very important actions which have to be carried outto prevent malfunction.
NOTE: Indicates advice to facilitate the following step or action
without having a direct influence on the step or action. Highlights unusual points.
Indicates background information.
Can be used to explain or highlight displays of thegraphical user interface.
0.5 Conventions
Highlighting of tasks
Task number Task Descript ion Remark
(1) Connect the cable.
(2) Switch the machine on.
Examples for working steps to be performed inthe listed sequence.
Highlighting of buttons, funct ions and names within a task
(1) Press F9 or double-click theRefresh button.
The bold typeface is used for menu topics, keyboardkeys, icons, device buttons, commands etc.
(2) If the Install client orserver? prompt appears,type server .
The Courier bold typeface is used for systemmessages and prompts.
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NOTE:
The Digitizer can also be connected to other workstations.
Prerequisite: The workstation needs to support the Agfa proprietary DICOM protocol forimage acquisition. Example for such a workstation: Agfa SE 2.0 Standalone.
Different spare parts comparedto CR 10-X (for details see spareparts list)
n.a. Right cover
Top Cover
Power II Board***
Right Cover CR 12
Y
User documents available underitem name on the AgfaHealthCare Library
CR 10-X
Service documents and softwareavailable under item name on the Agfa HealthCare Library
CR 10-X
* The subtype is displayed on the type label.
** ≥ ARC_2102 recommended
***Power II board provides required higher power for the erasure unit**** IP Detection Double Light Sensor is also introduced in subtypes 100 (SN ≥ 5.000), 110 (SN ≥ 20.500), 200 (SN ≥ 30.500) and 210 (
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1.4 Applications
The Digitizer system is intended for radiology environments. Examples: Smallcommunity hospitals, private practices, veterinary practices, orthopedic practices.
It supports all general radiography applications, including Full Leg Full Spine.
Not supported Applications: All application requiring 50 μm resolution, e.g. Mammography.
1.5 Main Functions of the NX Workstation
The NX Workstation is a CR workstation. It is used for:
Acquiring images from the Digitizer.
Acquiring patient and examination data either by manual input or from a worklistprovided by a RIS (Radiologic Information System).
Combining patient and examination data with the acquired image.
Performing automatic Musica (Multiscale Image Contrast Amplification) ImageProcessing based on predefined, examination based parameters
Modifying the image appearance of acquired images
Performing quality control of the images of the X-Ray department
Transferring images for diagnosis to a hardcopy printer or softcopy station andto a PACS (Picture Archiving and Communication System) system for archiving
Burning images on CD ROM
Hardcopy
CD ROM
Digitizer
Cassette
X-Ray Modality
Softcopy
PACS
NX Workstation
DICOM
“Manual” Data Transfer
515102bd.cdr
Figure 4
For more information refer to the NX workstation service manual.
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1.7 Main components of the Cassette with Image Plate
The complete cassette consists of:
Cassette in size* 35 x 43 cm, 24 x 30 cm, 18 x 24 cm, 15 x 30 cm
Image Plate "MD1.0" (MD = media definition; 1.0 = version)
Bar Code Label(fluorescent)
Image PlateShape preventswrong insertion of IP
517502ea.cdr
Cassette
Cassette Tube Side (black)
Cassette Label
Shutterclosed
Lock
Shutter opened
Cassette Key
Image Plate Carrier (0,3 mm Sheet Metal)
AB
C
E
D
Upper Cover (black)
FleeceImage Plate (Phosphor Layer)
Image Plate Carrier
Lower Cover (gray)
Figure 6
* for subtypes 100, 110, 200 and 210: 35 x 43 cm only.
Cassette and image plate details:
# Description
A The image plate is glued to a 0,3 mm sheet metal carrier.
The cassette has a cassette label attached allowing the user to label thecassette.
B The shutter is unlocked by pushing the cassette lock.
C
The cassette lock is either opened manually via cassette key (part of cassette
delivery) or by the Cassette Unit when inserting the cassette.
D Backscatter protection is given by the IP carrier (sheet metal). This replaces thelead layer used in other Agfa CR cassettes.
E Each image plate carrier has a fluorescent label attached. Functions of the label:
Indicate begin of scan (BOS) and begin of line (BOL) for scanning. This is donevia the fluorescent surface. The barcode keeps image plate specific parameterswhich influence scanning. On the barcode label the expiration date of the imageplate is written in human readable letters.
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1.9.2 Status indicator light signals
1.9.2.1 Blinking Codes for Software ARC_2012 and higher
StatusIndicator
Digit izer Status Meaning
Constantblue
Ready for erasure cycle When entering the next image plate it will be erased.
Blueblinking
Erasure cycle Image plate gets erased.
Constantgreen
Stand-by mode (READY) Ready for scanning or removal of the cassette.
Yellowblinking
Busy Scan cycle active.
Constantred
Fatal Digitizer error
Service mode active(e.g. shadingcalibration)
Scanning not possible:
Service intervention required or
Service function is called up by the field service engineer whichblocks scanning. These service functions are listed in section8.2.4.
Slow redblinking
( 1 / sec.)
Boot-up
Digitizer warning orerror
Scanning not possible:
User has to wait until boot-up is finished or
User intervention required to continue.
Fast redblinking
( 3 / sec.)
No connection to ErrorViewer on PC
Scanning not possible:Error Viewer (Digitizer Remote Display) not up-to-date or not startedup.
Tripleblinking
( 3 / sec. +1 sec. off)
No network connectionto PC
Scanning not possible:
Ping sent from Digitizer to NX workstation with IP addressconfigured in Digitizer failed.
NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404: The previous green “600 ms on / 600 ms off” blinking if scan cycle is active is
changed to a “350 ms on / 350 ms off” yellow blinking.
The previous blue “600 ms on / 600 ms off” blinking if erasure cycle is active ischanged to a “350 ms on / 350 ms off” blinking. The color did not change.
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Component Name Function
IP Detection Double
Light Sensor
Located approx. 14 cm and 23 cm after begin of scan. Detects all available
image plate formats during scan. Not used in subtypes 100, 110, 200, 210below a certain SN range. For details see section 1.3.
IP Detection Sensor Located approx. 24 cm after begin of scan. Detects the 35x43 cm image plateduring scan. Used in subtypes 100, 110, 200, 210 below a certain SN rangeonly. For details see section 1.3.
IP Drawer Light Sensor Detects the end position of the drawer unit.
IP Drawer SensorMultiformat
Detects the end position of the drawer unit. The lever, which is used toindicate the drawer position in the fork light barrier, also acts as a lockingdevice for the cassette release button.
Optics Boards (Part ofthe Optic Module)
Controls galvo motor and laser diode of the Optic Module.
Has a BOL (Begin of Line) and EOL (End of Line) sensor connected to triggerthe timing for digitizing of the scanned image.
Photomultiplier (PMT) Collects the blue emitted light. Converts the emitted light into an electricalsignal.
PMI Board(PhotomultiplierInterface)
Main board of the Digitizer. Controls scanning.
Converts the analog voltage from the Tube Board into 20 bit linear and further16 bit root compressed values.
A flash memory on the PMI board keeps the Digitizer software.
Power Board /Power II Board
Converts the 24 V input voltage from the power supply to the appropriatevoltage for following consumers:
PMI Board
Photomultiplier incl. Tube Board
Optic Module
Controls following functional elements: All motors
Erasure Unit
User Interface Board
All light sensors
Compared to the Power Board, the Power II Board has a higher power outputfor the erasure unit for subtypes 200, 210, 300 and 310. The Power II Boardis required for subtypes 200, 210, 300 and 310.
Slow Scan Motor Drives the image plate during scan.
Drives the image plate back after scan.
Tube Board Interface board between Photomultiplier Tube (PMT) and PMI Board. A flash
memory on the tube board keeps the shading calibration values.Is the interface for a blue LED glued to the Light Collector. This blue LEDgenerates a reference signal for sensitivity correction.
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1.12 Image plate run
This section describes the Image Plate (IP) run of the Digitizer for a default scan cycle.
Overview of the main steps:
The user inserts the cassette.
The Cassette Detection Light Sensor detects the cassette: The IP DrawerModule (Multiformat) pulls out the Image Plate towards the drum with three orfour magnets (depending on the IP size) and the magnetic IP drawer roller. TheStatus LED is yellow (SW ≥ ARC_2012) or green (SW < ARC_2012) blinking.
The laser beam is switched on to read the bar code and the position of the labelon the image plate carrier.
The magnetic Slow Scan Drum drives the image plate during scan. The IPDetection (Double) Light Sensor detects the image plate.
When the Slow Scan Motor has reached the required number of motor steps, itchanges direction: The image plate is transported back.
The Erasure Unit erases the Image Plate during its movement back into thecassette.
The last few centimeters of the way back, the IP Drawer Module (Multiformat)drives the image plate into the cassette.
The green status LED indicates the user to remove the cassette. When taking
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The Digitizer performs following activities to transport the image plate towards the(magnetic) Slow Scan Drum:
The drawer motor drives the magnets from home position to docking position:The sheet metal of the image plate gets attracted by the four magnets.
The drawer motor drives the image plate onto the magnetic drawer unit rollers.
The magnetic drawer unit rollers take over the image plate and transport ittowards the slow scan drum.
When the image plate has reached the magnetic slow scan drum, the imageplate is continuously driven by the drum and the drawer unit rollers together.During this step the barcode is read out.
During this movement additionally the drawer drives back to end position: In this
position it has no contact anymore with the image plate. The IP drawer lightsensor detects the end position.
The slow scan drive changes the direction and transports the image plate backtowards cassette until it nearly leaves the roller.
The slow scan drive changes direction again and speed up the the image platefor scanning. Thereby the barcode label is read again to detect the position ofthe image plate (begin of scan and begin of line).
After recognizing begin of scan signal from barcode and a predefined distancethe image acquisition starts.
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1.12.1.3 Taking the Image Plate out of the cassette at Digitizer subtypes 300 and 310
Difference when taking the Image Plate out of the Cassette, compared to subtypes100, 110, 200 and 210:
The IP Drawer Module Multiformat of subtype 300 and 310 is equipped with 3 magneticrollers and 5 magnets (subtypes 100, 110, 200 and 210: 2 magnetic rollers, 4magnets).
This way each image plate format can be transported in and out the cassette.
Figure 15: Top view on IP Drawer Module Multiformat with different IP sizes
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The Digitizer performs following activities during scan:
The Optic Module generates a red, oscillating laser beam.
The Light Collector collets the blue light, which is emitted by the image plate.
The Photomultiplier converts the blue light into electrical current.
The IP Detection (Double) Light Sensor monitors the image plate during scan.
A spring at the rear end of the IP Guide Plate shifts back the image plate afterscan, in case out of any reason the contact from image plate to the Slow ScanDrum gets lost.
When the Slow Scan Drum transports the image plate back, the Erasure Uniterases the image plate.
The IP Drawer Module performs the transport back into the cassette, after theSlow Scan Drum has lost contact to the image plate.
By a very fast movement back, the IP Drawer Module (Multiformat) magnets loosecontact to the image plate.
The cassette can be removed by the user: The status LED changes from yellow(SW ≥ ARC_2012) or green (SW < ARC_2012) blinking to constant green.
1.12.1.5 Releasing the Cassette
After scan, when the image plate is transported back into the cassette, the user has topress the “Cassette Release Button” to remove the cassette.
At subtypes 100, 110, 200 and 210, the release of the cassette is not mechanicallyblocked. Pressing the “Cassette Release Button” too early is registered by the“Cassette Detection Sensor” however, and an error message is issued.
At subtypes 300 and 310 the “Cassette Unit Multiformat” in combination with the“IP Drawer Unit Multiformat” blocks the release of the cassette mechanically, whenthe image plate is not yet returned to the cassette. The mechanical principle is
shown in Figure 16.Note, that the Drawer Unit Motor actively pushes the Drawer Locking Lever againstthe Cassette Locking Bolt. This means, the motor is permanently controlled afterscan, until the Cassette is removed.When switching off the Digitizer before removal of the Cassette, there are twoways to get the Cassette out:1. Remove Cassette Unit and pull out Cassette.2. Switch on the Digitizer and wait until it is booted up completely.
After the boot-up it is possible to remove the Cassette.
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# Comment
1 Approx. 1 second after switch on the status LED starts red blinking.2 After boot-up of the PMI Board (approx. 17 seconds after switch on), until
sending the self-test signal (approx. 40 seconds after switch on), the Digitizerperforms following actions:
The internal logging and error messages are loaded.
The data in the E-labels are compared with the E-label data on the USBflash drive.
The status LED stays red blinking. No audible actions. No message in theError Viewer.
3 Send self test signal to all SW modules means: Check whether all consumersare connected. Click sounds of motors are audible. The galvo starts up.
4 When the self test starts, message “Digitizer start-up” is displayed in theDigitizer Remote Display.
This message is generated by the Digitizer and will not be displayed however,if the Error Viewer is not started-up yet. This is the case for example if Digitizerand workstation are switched on simultaneously.
5 During the IP Clean-up cycle, the drawer motors is briefly audible.
6 If the NX viewer is not running following message appears in the DigitizerRemote Display: “Image processing software is not available. Restart the
image processing software”. The check whether the NX application is runningis repeated each three seconds, even after successful connection.
Exception: After a scan cycle, when the cassette is waiting to be removed bythe customer, the Digitizer does not check, whether the NX application isrunning.
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2 Safety Directions
IMPORTANT:
For each service intervention follow the instructions in the “Generic Safety Directions”.Refer to Document ID 11849633, Agfa Intranet / Agfa Portal via Internet.
The Generic Safety Directions document comprises the general safety relevantinformation including relevant environmental and occupational safety instructions forthe Service Engineer.
2.1 General Safety Notes for all Service Act ivi ties
CAUTION:
Sharp edges inside the Digiti zer: Cut or abrasion possible.
Be careful at any maintenance work.
CAUTION:
Image plate or Cassette Unit can be damaged.
Do not insert and pull out cassette as long as the Digitizer is switched off.
WARNING:
120 mW Laser (Class 3B) in the Optic Module may cause eye injuries.
Avoid direct and indirect eye contact.
Do not keep tools in the laser beam when the device is switched on.
Do not open the cover of the Optic Module.
WARNING:
By c learing the image queue all images in the queue of the Digitizer are erased.Retake possible.Before clearing the image queue, check all other troubleshooting options to get theimage transmitted to the destination.
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2.2 Safety Notes for Installation Planning
Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutionalstandby generator.
WARNING:
When different combinations of equipment are used in various medicalenvironments a potential dif ference (V) can exist between the protective earthsin different localit ies. If the protective earthing fails th is potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.
To comply with ISO 60601-1 (annex I) all computers and peripherals must beconnected to the same power source.
Always connect the associated monitor to the same Uninterruptible PowerSource (UPS) as the PC.
WARNING:
Electrical device. Shock possib le.
INSTRUCTION:
Position the Agfa products so that it is possible to disconnect the mains powerconnection if required.
Local and International wiring regulations must be observed. Check all suppliesand voltages, currents, trips and fuses with the Hospital facilities department ortheir engineers.
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need tobe suitable in relation with the size and weight of the system. Do not use excessiveforce when inserting cassettes in the Digitizer as the device may slip or drop off thetable. Use a non-slip-mat below the Digitizer or other anti-skid measures. The tableshould not be subject to excessive shock and vibrations from other sources, as thismay disturb the operation of the Digitizer.
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WARNING:
Image plate is sensit ive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation thisway, that the annual dose equivalent at the installation place will not exceed 1 mSv.
2.3 Safety Notes for Installation
WARNING:
The Digit izer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
2.4 Safety Notes for mobi le Appl ication
WARNING:Excessive vibrations during scanning may decrease image quality.
The structure and stability of the used mounting platform need to be suitable inrelation with the size and weight of the system. The mounting platform may not besubject to excessive shock and vibrations from other sources.
WARNING:
Unknown composition of mobile kit mounting platform: Risk of injury ordamage.
The vehicle owner is responsible for the position, location and fixing of all equipment.
WARNING:The Digit izer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
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3.2 Items to be organized locally before installation
The Digitizer is delivered with two power cables for US and Europe. If a different cableis needed, organize it locally but keep attention to country specific requirements.Example:Power cable to be organized locally for US/CAN, if a connection to a 240 V-outletinstead of the standard 120 V-outlet is needed:NEMA 6-15P - SJT, 3 x AWG 18 with IEC C13 connector (female); Hospital grade(HG).
3.3 Technical data
NOTE:
For the technical specifications and compliance of the Digitizer refer to the UserManual.
3.4 Installation site requirements
The footprint of the Digitizer is42 cm (width) x 32 cm (depth). See
also Figure 22.To have a safety margin of 10 cm ateach side a table size of minimum62 cm (width) x 52 cm (depth) isrequired.
When placing the table at the wallwith the rear side, the minimumtable depth is 52 cm.
For operation a free space ofminimum 62 cm x 80 cm in front ofthe Digitizer is recommended.
For corrective maintenance theDigitizer can be carried to a placewith sufficient space if required.
515111ab.cdr
Figure 21
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WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessiveforce when inserting cassettes in the Digitizer as the device may slip or drop off thetable. Use a non-slip-mat below the Digitizer or other anti-skid measures. The tableshould not be subject to excessive shock and vibrations from other sources, as thismay disturb the operation of the Digitizer.
Observe following warning for the installation place of the Digitizer and the storagelocation of the cassettes with image plates:
WARNING:
Image plate is sensit ive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation thisway, that the annual dose equivalent at the installation place will not exceed 1 mSv.
3.5 Electrical Connections
Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutionalstandby generator.
WARNING:
When different combinations of equipment are used in various medicalenvironments a potential dif ference (V) can exist between the protective earthsin different localit ies. If the protective earthing fails th is potential difference cancause a HAZARD for the OPERATOR or for the PATIENT.
To comply with ISO 60601-1 (annex I) all computers and peripherals must beconnected to the same power source.
Always connect the associated monitor to the same Uninterruptible PowerSource (UPS) as the PC.
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WARNING:
Electrical device. Shock possib le.
INSTRUCTION:
Position the Agfa products so that it is possible to disconnect the mains powerconnection if required.
Local and International wiring regulations must be observed. Check all suppliesand voltages, currents, trips and fuses with the Hospital facilities department ortheir engineers.
IMPORTANT:
The external power supply is part of delivery. Do not use another power supply thanthe one delivered with the Digitizer or available from spare parts stock.
Electrical installations have to be done in accordance with national regulations orstatutory requirements, e.g.:
VDE:(Germany)
Electrical installations in the installation room must be in compliancewith the regulations IEC 364, VDE 0100 and VDE 0107.
UL: (US) Electrical installations in the installation room must be in compliance
with the regulations: “National Electrical Code" (NEC) (NFPA70).
Mains connection has to be available in accordance with national regulations orstatutory requirements, e.g.:
VDE:(Germany)
Double earthed pin outlet in compliance with DIN 49441 and withCEE 7 standard cover V II.
UL: (US) Earthed contact outlet for the NEMA 5-15 P plug
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Upon Digitizer installation, it must be ensured that either the mains connector or an all-pole circuit breaker for the installation on site is located close to the machine and easilyaccessible.
3.6 Network Connection in the Installation Room
The network connection in the installation room has to comply with IEC 60950.
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3.9 Installation Readiness Checklist
In order to guarantee an effective and smooth installation process within the targetedtime frame, the following tasks of the checklist below must be carried out prior to theinstallation of the device.
Name of FieldService Engineer: Checking date:
Client name:
Client address:
Contact person,name and title:
Client phonenumber: Extension:
Type of systems:Order / OGT*number:
* OGT = Order Generation Tool, only applicable for Agfa employees
Task OK
Installation date scheduled with the customer.
Tasks of Installation Planning Checklist performed successfully.
Details see section 3.8:Installation Planning Checklist
Installation Site ready for Installation
Remarks:
Signature of Field Service Engineer: ___________________________________
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4 Installation and configuration
4.1 Introduction
IMPORTANT:
This document describes the installation and configuration of the Digitizer including theNX workstation with the help of the Quick Installation Guide (part of delivery) and theCR 10-X / CR 12-X / CR 15-X configuration wizard.
For installation without using the CR 10-X / CR 12-X / CR 15-X configuration wizardrefer to the appendix, section 4.7.
REQUIRED TOOLS
The required tools are part of delivery.
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of theworkstation takes approximately 1 hour.
REQUIRED DOCUMENTSChapter 4 of the corresponding NX Workstation version in the Agfa HealthCare Library:Computed Radiography > CR Workstation Software
NOTE:
The Installation Checklis t in section 4.8 gives an overview of all steps of the Digitizerinstallation and guides through the complete installation process.
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WARNING:
The Digit izer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need tobe suitable in relation with the size and weight of the system. Do not use excessiveforce when inserting cassettes in the Digitizer as the device may slip or drop off thetable. Use a non-slip-mat below the Digitizer or other anti-skid measures. The tableshould not be subject to excessive shock and vibrations from other sources, as thismay disturb the operation of the Digitizer.
(4) Unpack the Digitizer. The unpacking instructions are printed on the Digitizer box.Figure 2 shows an example of the unpacking instructions.
ED
30 kg66 lbs
Depends onnationalregulations.
* Optional:
*( (Foot protection Hand protection
DD+DIS201.12E
Revision008-2012 PrintedinGermany
Document ID:34000110
B
5
43
C
6
7
A
1
2
DeviceType ABC-CodeSN
DeliveryNote
Figure 26
4.2.3 Unpacking the NX Workstation and Monitor
(1) Unpack all boxes of the NX Workstation delivery.
4.2.4 Checking the Shipment Completeness
(1) Compare the scope of delivery with the packing lists, where available.
(2) In case the delivery is not complete, escalate to the next support level.
4.3 Performing the Installation Steps as described in the Quick InstallationGuide
(1) Perform all steps as described in the Quick Installation Guide, which is part ofdelivery. The document is also available via Agfa HealthCare Library, DocumentID 34000041, Agfa Intranet / Agfa Portal via Internet.
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4.4.1 Adding Windows and NX Users
NOTE:
After NX activation the NX workstation has one service user “crservice” configured. TheCR 10-X / CR 12-X / CR 15-X configuration wizard additionally installs a standard user“Agfa”.
The service user has Windows administrator rights as well as Service Engineer Rightson NX.
If required, create additional users with NX operator rights.
Figure 30
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4.4.2 If required: Configuring Digitizer and NX for the local Network
Proceed as follows to integrate the system into to the local network:
(1) Switch off the Digitizer.
(2) On the NX Workstation go to the Windows control panel and configure IPaddress, subnet mask and computer name with the information provided by thenetwork administrator.
(3) Start the NX Configuration Tool.
(4) Adapt the Workstation settings and the Digitizer settings with the informationprovided by the network administrator.
(5) Go to NX configurator screen:Devices > General Settings >Workstation Settings > IP Address > Advanced
(6) De-select: Store the selected IP Address in the NX Regis tryEntry
Figure 34
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(17) Connect NX workstation andDigitizer to the local network.
(18) Switch on the Digitizer.
(19) Enter the new Digitizer IP addressin the browser address window.
515101ha.cdr
Figure 37
(20) In service menu Backup select:Complete backup and SAVE TOUSB Digitizer .
(21) Select: Logout
Figure 38
4.4.3 Setup of Connectivity to additional System Components
(1) Use the corresponding connectivity release documents for setup of additionalsystem components, see Agfa HealthCare Library > General Info > Connectivity& Application
4.4.4 Customizing System Components according to Customer Preferences
(1) Use the corresponding connectivity release documents and service manuals ofthe system components for instructions how to customize the systemcomponents.
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4.4.5 Finalizing the Workstation Installation
(1) Finalize the workstation installation as described in NX Service ManualChapter 4, sections "NX Configuration via Configuration Tool" and "Completingthe Installation".
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4.6.1 Training for Operating the Digit izer
Following items have to be part of the training for Digitizer operation:
The user interface (Error viewer at NX workstation and Digitizer status LED)
Switching on/off/reset the Digitizer
The function of the release button at the Cassette Unit. See also IMPORTANTnote below.
Power and network connector
Boot-up procedure
Auto cropping functionality
Digitizer type 5151/200, 210, 300 and 310 only: Scan resolution switching
Basic workflow
Erasing image plates
Function of the USB flash drive in the rear (do not remove!)
Troubleshooting and errors during operation
IMPORTANT:
For Digitizer subtypes 100, 110, 200 and 210 only: The Release Button is not blockedin situations where it should not be pressed.
Inform the customer to press theRelease Button only if the status LED is
constant green.
Exception: It is possible that an errorsituation can be solved only by removingthe cassette. In this case the status LEDis red blinking and the Error Viewer onthe NX workstation instructs the user toremove the cassette.
constantgreen
whenidle
515101zh.cdr
Figure 41
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NOTE:
For more information see also the Digitizer User Manual.
For NX workstation specific training refer to the NX workstation userdocumentation.
For the “auto cropping” functionality refer to the Application Note “FunctionalChanges in NX 2.0.8700 / 3.0.8700”, Document ID 36259799
For the Digitizer type 5151/200, 210, 300 and 310 “scan resolution switching”functionality refer to the Application Note “Functional Changes in NX 2.0.8800 /3.0.8800”, Document ID 39248556.
4.6.2 Training for Usage of Plates and Cassettes
Following items have to be part of the training for usage of plates and cassettes:
Labels and functional elements of the cassettes
First use and normal operation
Storage and transport
Operating conditions
Cleaning
NOTE:
For more information refer to the CR Plates and Cassettes (CR MD 1.0 General)User Manual.
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4.7 Appendix: Installation of the Digitizer without using theCR 10-X / CR 12-X / CR 15-X Configuration Wizard
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration ofthe workstation takes approximately 1 hour.
REQUIRED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa HealthCareLibrary: Computed Radiography > CR Workstation Software
IMPORTANT:
The CR 10-X Digitizer* is supported as of NX 2.0.8700 / 3.0.8700 only.
The CR 12-X** / CR 15-X*** Digitizer is supported as of NX 2.0.8800 / 3.0.8800 only.
* CR 10-X, subtype 100 or CR Reader, subtype 110** CR 12-X, subtype 200 or CR Advanced Reader, subtype 210*** CR 15-X, subtype 300 or CR Advanced Reader, subtype 310
NOTE:
The Installation Checklis t in section 4.8 of this chapter gives an overview of allstepsof the Digitizer installation and guides through the complete installation process.
IMPORTANT:
When using a direct network connection between Digitizer and a NX workstation, firstswitch on the Digitizer, then the workstation. As alternative: With Digitizer switchedon select at NX workstation:START > All Programs > Agfa > NX > Restart NX completely
Workarounds to avoid a switch-on sequence:
Possibility 1: Use a network switch to connect Digitizer and NX workstation.
Possibility 2: Connect Digitizer and NX to the local network. See also section 4.4.2.
Possibility 3: Set a fixed IP address f or the NX workstation. See NX service manualchapter 4, Installation.
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Figure 76
NOTE:
In a system with just one Digitizer and one NX the Recovery Exposure Type is not
relevant. For more information refer to the Application Note "Functional Changes inNX 2.0.8500 / 3.0.8500 and NX 2.0.8600 / 3.0.8600", Document ID 32972652.
(63) In the same window select New toadd a new Digitizer.
(64) Enter following data in the "AddDigitizer" window.- Name: DIG_DEFAULT- Type: CR 10-X* or CR 12-X**or CR 15-X***
Figure 77
* Use CR 10-X, for subtype 100 or CR Reader, subtype 110
** Use CR 12-X for subtype 200 or CR Advanced Reader, subtype 210
*** Use CR 15-X for subtype 300 or CR Multiformat Reader, subtype 310
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(77) Select Activate Configuration and follow the further instructions on the screen.
Figure 85
NOTE:
After activation of the configuration the NX application software resets and starts upautomatically. The Digitizer status LED changes from red to green.
4.7.4 Verifying the Installation
NOTE:
Verifying the installation means: Expose a flatfield and evaluate the image quality.Following items are verified with the check:
The configuration was successful: Images arrive at the workstation.
Image quality is OK.
(1) Erase a cassette.
install_poster_12.cdr
B
C
D
A
Insert cassette withblack side facing up.
Press the "Erase" button.
Wait approx. 3 minutes.
Remove cassette.
Figure 86
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(2) Use the erased cassette toexpose a flatfield.
The black cassette sidemust be facing up.
The collimated areashould be larger than thecassette.
Black sidefacing up
Collimated Area
1. Insert CU Filter 2. Expose Cassette:
Large Focus12 mAs 75 kVp3. Rotate cassette by 180°4. Expose again5. Remove CU Filter
1,3 m
install_poster_013.cdr
Figure 87
(3) Create a new exam "SystemDiagnosis - Flatfield".
(4) Scan the image.
install_poster_14a.cdr
SystemDiagnosisGenrad
FlatField200
Figure 88
IMPORTANT:
By selection of examination type System Diagnosis > Flatfield,the correct settings for image processing of the flatfield are used. Any other examination type gives a result which cannot be used for image evaluation.
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(5) Check the image for thefollowing artifacts:
Stripes in fast scan orslow scan direction
Large areainhomogeneities
Unacceptable numberof white dots
install_poster_15.cdr
Figure 89
515101aa.cdr
ImagePlate
Slow ScanDirection Monitor
NOTE:
The slow scan direction is parallelto the long side of the imageplate.
Figure 90
Evaluation:
If the scanned flatfield does not show one of the artifacts, no further actionis required.
If the scanned flatfield shows one of the artifacts compare the flatfield with the limitpattern. For detailed instructions refer to chapter 3.3, Troubleshooting
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4.7.5 Performing the Installation Wizard of the Digitizer
(1) Start the browser at the NXworkstation (A).
(2) Enter the Digitizer IPaddress 192.192.192.192 inthe address window (B).
(3) Enter username andpassword obtained in theDigitizer web basedtraining.
Start
User Name:
Password:
OK Cancel
Auth entic atio n Requi red
192.192.192.192
Start
A
B
C
515101zf.cdr
Figure 91
(4) Follow the installationwizard.Do not change the Digitizernetwork settings and thedestination settings. This isdone later, if required. Seesection 4.4.2.
Digitizer Settings
Digitizer starts up automatically:Installation Wizards
Adapt local settings
Site Specific Data
Installation Date Confirmation
Destination Settings
install_poster_17a.cdr
Next
Do not change Next
Adapt Next
Confirm installation
Figure 92
4.7.6 Performing a Backup
(1) In service menu Backup select: Complete backup
and Save to USB Digi tizer .
(2) Select : Logout
Figure 93
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5 Calibration
5.1 Shading calibration
Purpose Determine the sensitivity of the scanning system for each pixel of the scan line: A flatfield is scanned. For each pixel a sensitivity factor is stored in a flash memoryon the Photomultiplier (PMT).
Use Case Perform a shading calibration in following cases:
After replacement of the Photomultiplier (PMT) with Light Collector
After replacement of the Optic Module
Whenever stripes in image plate run direction are visible, which cannot beremoved by cleaning of the scan line with the cleaning brush
REQUIRED TOOLS:
1,5 mm Copper Filter**Spare part number*:CM+9 5155 1015 2
CR Phosphor Plate Cleaner***Spare part number*:10+9 9999 1197 0
Lint free cloth***Polynit wipes***Spare Part Number*:10+9 9999 1273 0
* The last digit in the spare part number indicates the spare part revision at release of this document.When ordering, the actual revision of the spare part is delivered.
** The Cu filter is part of Digitizer delivery.*** For cleaning of an image plate either use CR Phosphor plate cleaner (poured on a lint free cloth) or
Polynit wipes.
REQUIRED TIME:
Approximately 30 minutes
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5.1.1 Checking and Erasing the Image Plate
(1) Select a cassette of size 35 x 43 cm.If this is not used on the site, use a cassette of size 30 x 24 cm or 30 x 15 cm.If only 24 x 18 cm cassettes are used, use this cassette.
(2) Open the cassette and check that the image plate (IP) is free of contaminationand without any signs of wear or defects like scratches or split off parts.If any particles are detected, clean the IP according to the cleaning procedure.If any defects are detected, inform the customer about the defect and useanother artifact free IP.
(3) Erase the IP.
NOTE:
For CR MD1.0 General image plates only use AGFA CR Phosphor Plate cleaner and asoft lint-free cellulose cloth or Polynit wipes to clean the image plate.
For more information refer to the user manual "AGFA CR Plates and Cassettes(CR MD 1.0 General)". This manual is part of Digitizer delivery and is available on the Agfa HealthCare Library.
IMPORTANT:
When using CR Phosphor Plate Cleaner: Do not put the CR Phosphor Plate Cleanerdirectly on the image plate. Always put the CR Phosphor Plate Cleaner on the lint-freecloth.
5.1.2 Exposing the Cassette
(1) Mount the 1,5 mm Cu-filter at themodality.
(2) Place the cassette with the blackside facing up.
(3) Ensure that the entire image plateis fully exposed. The collimatedfield must be larger than the imageplate.
Black sidefacing up
Cu filter
Collimatedarea
5151_c36_001.cdr
1,3 m
Figure 94
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(9) Wait until scanning is finished.
A static red status LED indicatesscanning. A static green status LED indicatesthat scanning is finished: Theshading calibration curve isdisplayed.
Figure 98
IMPORTANT:
If a message pops up which indicates a failed shading calibration (e.g. “Underexposed- too low pixel values …) refer to section 7.7 for possible remedies.
(10) Remove the cassette from the Digitizer.
(11) Select menu Logout and follow the logout wizard.
(12) Close the browser.
5.1.4 Verifying a successful Shading Calibration
Verification (1) Expose a flatfield. Use the same exposure parameters like for theshading calibration.
(2) Identify and scan the image. Use exam type: System diagnosis > Flatfield
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IMPORTANT:
By selection of examination type System diagnosis > Flatfield the correct settings for
image processing of the flatfield are used.
Any other examination type may give a result which cannot be used to evaluate theflatfield image.
(3) Visually check the image for homogeneity in IP run direction and vertical to theIP run direction.
Evaluation:
If the scanned flatfield image does not show any lines or stripes or large areainhomogeneities no further action is required.
If there are unacceptable effects, refer to section 7, Troubleshooting.
Result The shading calibration is finished.
6 Acceptance test
Acceptance tests after installation and repair are performed via verification of theservice activity. This is described with each single service activity.
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NOTE:
The R&D internal error codes YYYYY can also be looked up in menu "Explain
Error Code" or the file "errors.csv". The error descriptions are however notprepared for the service user.
With each error a file “malfunction file” with the syntaxMALF_<Type Nr.>_<SN>_<Error Code>_<Date>_<Time>.zip(e.g. MALF_5151_01050_5145_20Aug2013_08-29-17.zip) is created on theDigitizer USB flash drive. This file contains all configuration and logfiles, which arerequired for fault analysis when escalating a problem. All available malfunction filesare part of the backup ZIP file.Malfunction files are available as of software ARC_1404.
7.2 No Error Code - Status LED is off or slow red blinking
Symptom No error displayed in the Error Viewer on the workstation
Status LED is off or slow red blinking (0,6 seconds off, 0,6 seconds on)
"Digitizer start-up" message is not shown approximately 40 secondsafter switch on.
Background: The Digitizer is not able to perform the hardware selftest (boards,motors, sensors) which is executed approx. 40 seconds after switch-on.
For a default boot-up sequence refer to section 1.13.
Cause 1 Power supply defective.
Solution 1 Check green LED on the external power supply or 24 V output.If green LED is off or 24 V output not available: Exchange the power supply.
NOTE:
Depending on the power supply version, the 24 V output are available at 6 or 8 pins.One half of the pins has positive polarity, the other half has negative polarity.
Cause 2 Power board defective.
Solution 2 Check the status of the LEDs on the PMI board indicating that power is available:
If one or more of following LEDs does not light up green, exchange the Power Board:
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(4) Release the USB flash drive from the Service PC and insert it at the Digitizer.
(5) Switch on the Digitizer.
(6) After approximately 1 minute remove the USB flash drive: The log files to analyzethe boot-up have been written to directory \log.
(7) Check the portex.properties.log file for wrong network settings.
If the network settings are OK, zip the logfiles and forward them to the nextsupport level.
(8) Re-mount the Digitizer USB flash drive at the Digitizer.
7.3 No Error Code - Status LED fast red blinking
Symptom No error displayed in the Error Viewer on the workstation
Status LED is fast red blinking (3 on/off cycles per second)
Background: The symptom description above means: The ping command sent from
Digitizer to the workstation was successful. The Digitizer was not able tocommunicate with the Error Viewer however.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizerconfiguration is written to USB flash memory if the connection to the Error Viewer onthe NX workstation is not available (function available as of software ARC_1302). Thisfile is removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 108.
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Cause 1 Error viewer not started up.
Solution 1 Go to Start > All Programs > Startup > Error Viewer to start the Error Viewer.
Cause 2 Expected Error Viewer version not installed. Each software version has its dedicatedError Viewer.
Solution 2 Follow the software installation instructions which are part of the software zip file on thelibrary to:
Uninstall the Error Viewer.
Install the Error Viewer which is part of the Digitizer software.
If the Digitizer is connected to SE: Prepare the Digitizer for usage with the old ErrorViewer protocol as described in the SE service manual chapter 5 (Configuration) or asdescribed in the software installation instructions for software ≥ ARC_1404.
7.4 No Error Code - Status LED triple red blinking
Symptom No error displayed in the Error Viewer on the workstation
Status LED is triple red blinking (approx. 3 on/off cycles per second followedby 1 second off)
Background: Ping sent from Digitizer to NX workstation with IP address configured inDigitizer failed.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizerconfiguration is written to USB flash memory if the connection to the Error Viewer onthe NX workstation is not available (available as of software ARC_1302). This file isremoved again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 108.
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Cause 1 Network cable not connected or defective.
Solution 1 Check network interface LEDs at NX workstation: They should light up (constant orintermittently).
Check network interface LEDs at the Digitizer: They should light up (constant orintermittently).
If the network LEDs on both sides do not light up, try another network cable.
Cause 2 Network cable connected directly between Digitizer and workstation and NXworkstation is not configured for a fixed IP address.
Solution 2 Set a fixed IP address for the NX in the "General Settings" window. For instructionsrefer to the NX service manual chapter 4, Installation and Configuration. Note, that thisfeatures is available only as of NX software 2.0.8700 / 3.0.8700.
Cause 3 Network interface defective at NX Workstation or Digitizer.
Solution 3 Checking the network interface at the NX workstation:
(1) Connect the Service PC via network cable to the NX workstation (Service PC
IP address configuration not required).(2) Check whether the network LEDs at the NX workstation light up.
If the network LEDs on the NX workstation does not light up, exchange the networkinterface at the NX workstation.
Checking the network interface at the Digitizer:
(3) Connect the Service PC via network cable to the Digitizer (Service PC IP addressconfiguration not required).
(4) Check whether the network LEDs at the Digitizer light up.
If the network LED on the Digitizer does not light up, exchange the PMI board.
Cause 4 Wrong configuration settings on Digitizer and/or NX Workstation.
Solution 4 Following settings must be correct on the Digitizer and the NX Workstation to allowcommunication (see table below):
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7.5.2 Dust Stripes
Symptom Dust stripes are visible in the clinicalimage or a flatfield image.
Figure 102: Example for dust stripes
Cause Dust or other particles are in the scan path.
Solution (1) Use the cleaning brush to clean the mirror and the entrance surface of the LightCollector by moving the brush a few times. For a detailed instruction refer to theDigitizer user manual.
(2) Expose and scan a flatfield and evaluate again.For instructions how to create a flatfield image refer to section 5.
(3) If the dust stripes are still visible: Escalate to the next support level.
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7.6 Image Faults vertical to Image Plate Run
7.6.1 Banding
Symptom Banding stripes are visible in the clinicalimage or a flatfield image.
Figure 103: Example for banding
Cause Inhomogeneous movement of the slow scan drive.
Solution (1) Check the table where Digitizer is positioned. It must be solid and in a fixedposition. No vibrations may disturb the scanning.
(2) If no vibrations from the table are transferred to the Digitizer:Escalate to the next support level.
7.7 Troubleshooting shading calibration issues
There are following main reasons for a failed shading calibration:
Particles in the optical path: Use the cleaning brush to clean the optical path.
Contamination and/or any defects on the image plate: Clean the image plate
according to the cleaning procedure or use another image plate. Image plate wrong exposed (too high / low dose): Check exposure parameters.
Image plate not exposed on its entire area (wrong collimation): Ensure that theimage plate is entirely exposed.
PMT exposed to intensive light before calibration (in this case PMT has lowersensitivity): Wait until the PMT has back the normal sensitivity (time depends onduration and brightness of the light exposure).
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7.8 Appendix: Using the Limit Pattern to judge image artifacts
The limit pattern shows the limit of acceptable image quality concerning stripes paralleland vertical to the image plate run. It is available on the Digitizer USB flash drive.
7.8.1 Preparation
(1) Create a flatfield image as described in section 5. Main steps:
- Check the image plate.
- Erase the cassette.
- Expose the image plate.
- Scan the image.
(2) Check the image.
7.8.2 Comparing the Flatfield with the Limit Pattern
(1) Switch off the Digitizer.
(2) Remove the USB flash drive and insert it at the NX workstation.
(3) On the NX workstation select the Main Menu.
(4) Select import images.
(5) Browse to the USB flash drive to select the limit pattern in directory\LimitPattern.
(6) Wait until the image is imported (approx. 15 seconds).
(7) Select the examination menu.
(8) Visually compare the flatfield with the limit pattern.
(9) Evaluate as follows:
If the scanned image visually looks as good as or better than the limit
pattern, the image quality is okay.
If there are unacceptable effects see sections 7.5 and 7.6 of this document.
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8 Repair
8.1 Required tools
For servicing the Digitizer following tools are required:
1,5 mm Copper Filter Spare part number*:
CM+9 5155 1015 2
CR PhosphorPlate Cleaner
Spare part number*:
10+9 9999 1197 0
Antistatic
wrist strapSpare part number*:CM+9 9999 0830 0
Lint free cloth
Service PC
Polynit wipesSpare Part Number*:
10+9 9999 1273 0
TX20
Or
Part of Digitizer delivery:
To be organized locally:
Flash light
200 Multimeter (Ohmmeter)
Figure 104
* The last digit in the spare part number indicates the spare part revision at release of this document.When ordering, the actual revision of the spare part is delivered.
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8.2 Service user interface
8.2.1 Accessing the Service user interface
Access to the “Service User Interface” forthe Digitizer is done via browser (e.g.Internet Explorer or Firefox).
Any PC with network access to theDigitizer can be used.
Figure 105: Digitizer Service User Interface
It is recommended using the NX workstation to access the Digitizer service userinterface, as the NX workstation has the Error Viewer installed by default.
When using a different PC in the network, following service functions are notaccessible, as they require confirmation in the Error Viewer:
Diagnose Cycle
Endurance Run Cycle
Shading Calibration
For more information se also section 8.2.4, Remote access to the service functions.
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Proceeding to access the Service User Interface:
(1) Start the browser via shortcut or by entering “iexplore” in the search window of
the start menu.
(2) Enter the Digitizer IP address (e.g. 192.192.192.192) in the browser addresswindow. Note, that IP address 192.192.192.192 does not work with InternetExplorer 9 and software < ARC_1404. See also CR 10-X SB08.
(3) Enter username and password which is provided during the web based training.
Proceeding to qu it the Service User Interface:
(1) Select: Logout
(2) Follow the Logout wizard.
(3) Close the browser window.
IMPORTANT:
Do not use the browser buttons “back” and “forward” for navigation. Use the menuin the service user interface for navigation only.
Do not quit a service session by closing the browser window. Only quit a servicesession via Logout button.
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C a ss e t t e / I P P l a t e :Appl icationType: GenradPIP 100uIP- ID Number: 000420200122Manufac turingdate: Aug-2012Cyc les: 10Last use: 09-Oct-2013
Appl icationType: GenradPIP 100uIP- ID Number: 000470261163Manufac turingdate: Feb-2013C y cl e s : 2Last use: 07-Nov-2013
Appl icationType: GenradPIP 100uIP- ID Number: 000490330265Manufac turingdate: Sep-2013C y cl e s : 1Last use: 29-Oct-2013
Appl icationType: GenradPIP 100uIP- ID Number: 000500264711Manufac turingdate: Feb-2013C y cl e s : 2Last use: 09-Oct-2013
Appl icationType: GenradPIP 100uIP- ID Number: 000590090002Manufac turingdate: Sep-2011C y cl e s : 1Last use: 07-Nov-2013
Appl icationType: Test EquipmentIP- ID Number: 009490105002Manufac turingdate: Oct-2011C y cl e s : 2Last use: 09-Oct-2013
Appl icationType: Test EquipmentIP- ID Number: 009500050010Manufac turingdate: May-2011C y cl e s : 7Last use: 23-Oct-2013
Appl icationType: Test EquipmentIP- ID Number: 009500106001Manufac turingdate: Oct-2011C y cl e s : 1Last use: 09-Oct-2013
Appl icationType: Test EquipmentIP- ID Number: 009500300117Manufac turingdate: Jun-2013Cyc les: 10Last use: 07-Nov-2013
Appl icationType: Test EquipmentIP- ID Number: 009500300125Manufac turingdate: Jun-2013C y cl e s : 4Last use: 07-Nov-2013
1.4 Sof tware InfoPortexversion: 2011.02f DeviceSWrelease: ARC_2010
1.5 Conf iguration InfoCPF f i le c reated: 01- Jan-1970 0:00:00Error Logging: normalMaintenanceindicator: ac tivatedDestinationsetti ng: Single NX
1.6 Network InfoHostname: DefaultDi gDeviceIP-address: 192.192.192.192DeviceAE- ti t le: DIG_DEFAULTNetmask: 255.255. 255.0Default router: 0192.192.192.1Destinationname: local hostDestinationI P-address: 192.192.192.193DestinationAE- ti t le: NX_DEFAULT
1 . 7L i c e ns e I n f oLicense key: unknownExpiredate: 01- Jan-1970
2. DeviceStati sticsInstal lati on Date: 19-Nov-2013
Date: Total scans: CBM:05-Nov-2013 88 305-Nov-2013 85 85
MaintenanceExchange/Action Cyc les done DateexchangeCassetteunit 20 13-Nov-2013Slowscan drum 108 05-Nov-2013S l o w s c anp l a t e 197 - - - - - - -IP-Drawer Module 197 - - - - - - -L ubr i c a t e C a s se t t e Un i t 197 - - - - - - -
3.3 HWReplacement hist oryDate: Total scans: Module.ID:
3 . 4SW M od i f i c a t i o nh i s t o r yDate: Total scans: SW-Release:29-Oct-2013 72 ARC_2010pre309-Oct-2013 0 ARC_2009
3 . 5C a l i b r a t i o nh i s t o r ySuccessful cal ibrationsDate: Total scans: Cal . Type:07-Nov-2013 133 Scanl i necal .07-Nov-2013 105 Scanl i necal .09 - Oc t - 2013 16 Sc an l i ne c a l .09 - Oc t - 2013 16 Sc an l i ne c a l .09 - Oc t - 2013 14 Sc an l i ne c a l .09 - Oc t - 2013 13 Sc an l i ne c a l .09 - Oc t - 2013 12 Sc an l i ne c a l .
Fai led cal ibrationsDate: Total scans: Cal . Type:
4. Technical Counters4.1 Cassette / IP scan statistics:
Successful scans:
Format 18x 24cm: Total scans:130490292055 17130490281573 6030500264711 2130490291992 1130490292014 1130490292030 1139500300151 1
Format 24x 30cm: Total scans:120490292231 5020500264711 2120490281548 1120490291986 1
Format 35x 43cm: Total scans:009510090005 24000420200122 10009500300117 10009500050010 7009500300125 4000470261163 2000500264711 2009490105002 2000490330265 1000590090002 1
Format 15x 30cm: Total scans:140490281501 19140490292153 19140490292143 17040500264711 2140490281601 1140490292179 1
Fai led scans:
Format 18x 24cm: Total scans:
Format 24x 30cm: Total scans:
Format 35x 43cm: Total scans:
Format 15x 30cm: Total scans:
4.2 Test cyc les:Format: Total scans: Relative:1 8 x 2 4 c m: 5 02 4 x 3 0 c m: 7 03 0 x 1 5 c m: 5 035x 43c m: 15 0
4.3 Component rel iabi l i ty:PMI Board: Total scans: Inst.Date: Operating:35909959 165 09-Oct-2013 6h
Optic module: Total scans: Inst.Date: Operating:3790 165 09-Oct-2013 6h2369 0 07 - No v - 2013 0h
PMTmodule: Total scans: Inst.Date: Operating:3673 165 09-Oct-2013 6h
Galvo: Total scans: Inst.Date: Operating:3790 165 09-Oct-2013 6h2369 0 07 - No v - 2013 0h
5 . F a i l u r e S t a t i s t i c s5.1 Last counter resets:Counter: Date andTime:Maintenance 05-Nov-2013 9:50:41Relativecounters 05-Nov-2013 9:50:40
5 . 2S t a r t - upsEvent: Total : RelativeStartups 84 55
5 . 3R e t r i e s :Event: Total : Relative:ICC_NumRetries_ReadBarcode 23 23IP_Retries_ReadBC_140490281501 8 8IP_Retries_ReadBC_140490292153 15 15
5.4 Incorrec t user handl ing:Event: Total : Relative:Cassettereleased duringcyc le: 2 2
5.5 Cassette andIP jams
Format 35x 43cm:
Error: Total : Relative:
5 . 6E r r o r h i s t o r yError: DateandTi me: Cassette/I P:ARC3100(010752) 19-Nov-201317:58:04ARC1206(024074) 11-Nov-201316:35:58 140490292143ARC1206(024074) 11-Nov-201316:25:00 140490292143ARC3100(010752) 29-Oct-201313:09:36 130490292055004249 09-Oct-2013 6:39:06020492 09-Oct-2013 6:39:05
5 . 7E r r o r l i s t ( s o r t e d by r e l a t i v e) :E r r o r : D at e f i r s t : Da t e a nd t i m e l a s t : Re l a t i v e:ARC1206(024074) 11-Nov-2013 11-Nov-201316:35:58 2ARC3100(010752) 29-Oct-2013 19-Nov-201317:58:04 1004249 09-Oct-2013 09-Oct-2013 6:39:06 0020492 09-Oct-2013 09-Oct-2013 6:39:05 0
5 . 8E r r o r l i s t ( s o r t e d by t o t a l ) :E r r o r : D at e f i r s t : D at e a nd t i m e l a s t : T o t al :ARC1206(024074) 11-Nov-2013 11-Nov-201316:35:58 2ARC3100(010752) 29-Oct-2013 19-Nov-201317:58:04 2004249 09-Oct-2013 09-Oct-2013 6:39:06 1020492 09-Oct-2013 09-Oct-2013 6:39:05 1
5 . 9W a r ni ng l i s t ( s o r t e dby r e l a t i v e ) :Warning: Datef i r st: Dateandt imelast: Relative:022758 07-Nov-2013 07-Nov-201316:08:23 1021506 09-Oct-2013 09-Oct-2013 7:17:51 0022531 09-Oct-2013 09-Oct-2013 6:55:57 0
5 . 10W ar n i ng l i s t ( s o r t e dby t o t a l ) :Warning: Datef i r st: Dateandt imelast: Total :021506 09-Oct-2013 09-Oct-2013 7:17:51 16022531 09-Oct-2013 09-Oct-2013 6:55:57 8022758 07-Nov-2013 07-Nov-201316:08:23 1
Figure 110
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8.2.3.6 Error Statistics
PurposeThe menu “Error Statistics” shows hit lists (relative and total frequency) for occurrederrors for troubleshooting purposes.The same information is also part of the info counter.
Usage (1) Select service menu: Error Statistics to display the errorhit lists.
(2) Right-click on the link SaveerrorList .txt as .. to save it on theconnected PC.
Figure 111
8.2.3.7 Service Activity Logfile
PurposeThe menu Service Activity Log shows a logfile of all actions carried out with the help of
the service user interface. It is also part of the backup.
Usage (3) Select service menu: Service Activity Log.
(4) Right-click on the link Save Service Activi ty Log as .. to save it on theconnected PC.
Figure 112
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8.2.3.8 Software Installation
Purpose The menu “Software Installation” allows to upload and install software for the Digitizer.
IMPORTANT:
Software installation can be performed via USB flash drive (checked to be virus-free) orvia any PC with network connection to the Digitizer.
For software installation via USB flash drive:
Preferably use the USB flash drive which is connected in the rear of the Digitizer. Whenusing a different USB flash drive be aware that the Digitizer only accepts USB flashdrives with a certain specification (e.g. maximum size 4 GB).
Usage Software installation is described insection 11.
Figure 113
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8.2.3.11 Site Specific Data
Purpose The menu “Site Specific Data” allows entering the site specific data for identification ofthe Digitizer. The data are part of the Info Counter.
Must be filled-in during installation.
Usage (1) Select service menu: Site SpecificData
(2) Enter the required data.
(3) Click OK to save the entered data.
Figure 116
8.2.3.12 Installation Wizard
Purpose The installation wizard guides through all required steps to set up the Digitizer.
It starts automatically at first connection to the service user interface.
It calls following screens, one after another:
Digitizer settings
Destination settings
Site specific data
Error Viewer Installation
Installation Date Confirmation
As long as the installation date is not confirmed, a reminder is displayed in the serviceuser interface to set up the Digitizer.
Alternatively all data for set up can also be entered in separate menus below Install &Configure.
Usage (1) Select service menu: Installation Wizard
(2) Follow the further instructions.
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8.2.3.13 Error Viewer Installation
Purpose The menu “Error Viewer Installation” allows to install the Error Viewer on the connectedPC from the browser.
Usage (1) Check if the Error Viewer is alreadyinstalled on the assigned workstation: An active Error Viewer is indicated bythe Error Viewer icon on the task bar:
De-install the Error Viewer in Control
Panel > Programs and features
(2) Select service menu: Error ViewerInstallation
(3) Click: ErrorViewerInstaller.msi
(4) Follow the further instructions.
Figure 117
8.2.3.14 Log Settings
Purpose The menu “Log Settings” allows to toggle different levels or error logging. This may berequired to trace sporadic problems.
Usage (1) Select service menu: Log Settings
(2) Adapt the required settings:
Log Level:Standard or Extended.Default: Standard.
Days until extended Log Level isautomatically reset to standard.Default: 1
(3) Click: SAVE Figure 118
NOTE:
Only use the "extended logging" function if required for troubleshooting: Extendedlogging may have an impact on the performance of the system.
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8.2.3.15 Protection Mechanism
Purpose The menu “Protection Mechanism” allows enabling or disabling the protectingmechanism to access the service menu. By default the protection mechanism isdisabled.
For more information to the “Protection Mechanism” contact the Agfa Service Managerin the National Sales organization.
Usage (1) Select service menu: ProtectionMechanism
(2) Enter access code and license code to
enable protection of service tools.
(3) Enter a deactivation code in the“Remove license key” window todisable the protection mechanism.
Figure 119
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8.2.3.18 Diagnose Cycle
Purpose The menu “Diagnose Cycle” allows to perform a complete scan cycle manually step bystep e.g. for troubleshooting purposes.
Usage (1) Select service menu: Diagnosecycle:The Error Viewer window opens.
(2) Click: Confirm
Figure 122
(3) Put a cassette into the Digitizer.
(4) Select the IP format, if the IP size is different to 35 x 43 cm, and the drop downbox offers the possibility to change the value.If an IP format is used which is smaller than the default format “35x43 cm”, andthe proper IP size is not selected, the diagnose cycle works with default timingsfor a 35x43 cm IP.
(5) Press the grey marked buttons to perform the required actions.See also NOTE below.
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IMPORTANT:
The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case entering the diagnose cyclewindow needs to be confirmed at the NX workstation.
Only leave the Diagnose Cycle window by the CANCEL button. Leaving it viabrowser back button requires a reboot of the Digitizer to allow further serviceactivities.
NOTE:
Description of the colored rectangles shown in the diagnose cycle overview:
A light blue displayed rectangle shows other statuses of the completecassette cycle.
A green displayed rectangle shows the current status.
A dark blue displayed rectangle shows the next possible action.
A gray displayed rectangle shows the next possible action.
8.2.3.19 Endurance Run Cycle
Purpose The menu “Endurance Run Cycle” allows to run up to 300 cassette cycles with orwithout scanning and erasure:
This can be helpful when investigating sporadic image plate handling failures.
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(3) Enter the number of cycles
(4) Select NO for Scanning (i.e. laser
beam switched off during scan) and /or Erasure if required.If set to NO: Also set the Cassetteformat* (required, as withoutscanning the digitizer does not knowthe cassette format).
(5) Put a cassette into the Digitizer.
(6) Click: Start
(7) Click Stop to interrupt before thenumber of adjusted cycles is
completed.
Figure 125
IMPORTANT:
The Error Viewer and related confirm / cancel window only pops up at theNX workstation. This means, that in any case, entering the Endurance Runwindow needs to be confirmed at the NX workstation.
Only leave the Endurance Run window by the CANCEL button. Leaving it viabrowser back button requires a reboot of the Digitizer to allow further serviceactivities.
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8.2.3.20 PMT High Voltage on/off
Purpose The menu “PMT High Voltage on/off” allows to switch on and off the high voltage at thePMT (Photomultplier).
To switch the high voltage off may be required, to observe the image plate run withopen covers for troubleshooting. With PMT high voltage switched on (default situation)and with covers opened, the Digitizer is blocked for further action., as it detects incidentof light.
Usage (1) Select service menu: PMT HighVoltage on/off
(2) Set the IP format which shall beobserved* and click Switch HighVoltage off to switch PMT highvoltage off: Now it is possible toobserve the scan cycle with coversopened for the selected IP size.
(3) To switch it on again, clickSwitch High Voltage on or rebootthe Digitizer.
* with PMT High Voltage switched off, the
digitizer cannot read the bar code label,and as a consequence does not know theIP size. The IP size has to be enteredmanually, to select the proper timings forthe scan cycle.
Figure 126
IMPORTANT:
Always switch the high voltage on before handing over the equipment to the customer.
With PMT high voltage switched off the Digitizer scans images, it does not record theimage however.
By a reset of the Digitizer (switch off / on) the high voltage for the PMT is switched onagain.
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8.2.3.21 Reset Relative Counters
Purpose With the menu “Reset Relative Counters” the relative counters* of the info counterare cleared. This may be required to easily track new info counter entries after aservice intervention.
Usage (1) Select service menu: ResetRelative Counters
(2) Click: OK
Figure 127
8.2.3.22 Clear Image Queue
Purpose There are cases, where an image cannot be transmitted, and stays in the queue
forever, despite the processing station software is running. This may happen duringsetup of the Digitizer. Examples:
An image is scanned while the network is disconnected. At the same time thedestination settings are changed (e.g. IP address of Workstation).
Destination AE title is wrong configured in the Digitizer.
In this case after each subsequent scan a “destination not available” or “destination isinvalid” warning is displayed.
With the menu “Clear Image Queue” all images in the image queue can be erased.
WARNING:
By c learing the image queue all images in the queue of the Digitizer are erased.Retake possible.Before clearing the image queue, check all other troubleshooting options to get theimage transmitted to the destination.
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Usage (1) Select service menu: Clear ImageQueue
(2) Select: Clear Image Queue.
(3) Confirm deleting the image queue byclicking: OK
Figure 128
8.2.3.23 Maintenance Indicator
Purpose The menu “Maintenance Indicator” allows: To reset relative counters after performed maintenance.
To activate or deactivate the user message "Maintenance interval expired” inthe Digitizer Remote Display if the maintenance due date is expired. By defaultthe maintenance notification is disabled.
To change the target values for the Mean Cycle Between Maintenance(MCBM) and the Mean Time Between Maintenance (MTBM).
Usage (1) Select service menu: Maintenance Indicator
(2) Select button Maintenance done to reset the time and cycle counters forpreventive maintenance.
(3) Select “Reminder for Preventive Maintenance” yes to enable user message"Maintenance interval expired” in the Digitizer Remote Display.
(4) Select the required interval. Note, that it is possible to select either “Time based”or “Cycle based” maintenance, or both in parallel.
(5) Select Done at the Maintenance parts, if one of the required activities has beenperformed. This resets the respective counter.
NOTE:For more information to the Maintenance Indicator and preventive Maintenance refer tothe Service Plan for the Digitizer, Document ID 32332049.
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8.2.3.24 Shading Calibration
Purpose The menu “Shading Calibration” provides:
Functionality to compensate image inhomogeneities caused by certain propertiesof the scanning system of the Digitizer (Button "Calibrate").
Possibility to view the current calibration curve (Link "Show calibration line") fortroubleshooting.
Possibility to download the current calibration data to PC (Link "Downloadcalibration line") for troubleshooting. Note, that the calibration curve is also part ofa complete backup.
A shading calibration has to be performed after replacement of following spare parts:
Optics Module
PMT with Light Collector
Usage To perform a shading calibration:
(1) Select service menu: Shading Calibration
(2) Follow the instructions on the screen. For details refer to section 5.1
To view the current calibration curve for troubleshooting purpose:
(1) Select: Draw calibration line To copy the current calibration curve to PC for troubleshooting purpose:
(1) Select: Download calibration line
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8.2.3.25 Backup
Purpose The menu “Backup” allows storing device specific settings and other relevant data(e.g. info counter, logfiles etc.) in a backup Zip file (= Backup).
The backup file is one important part of the data to be provided when escalating aDigitizer problem. It is saved with following syntax:BAC_CR10-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP orBAC_CR12-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP orBAC_CR15-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP
(1) Select service menu: Backup
Figure 132
Perform the following steps to create a complete external backup:
(1) Choose option: Complete Backup
(2) Click Save to USB Digitizer or Save to PC to perform the complete backup.
(3) Wait a few seconds until the message Backup finished " is displayed.
Perform the following steps to create a backup of single files:
(1) Choose option: Backup Single Files Only
(2) Select the required files:
Infocounter and/or
Calibration Files and/or
Logfiles and/or
Service Activity Log
(3) Select Save to USB Digitizer or Save to PC to perform the backup.
(4) Wait a few seconds until the message Backup finished is displayed.
NOTE:
It is recommended to perform in any case a "complete backup".
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8.2.4 Remote access to the service funct ions
Purpose Remote access to the Digitizer means: Connection via a PC in the local network orvia internet.
To prevent that service actions initiated via service user interface interfere with theoperation by the customer, two safety levels are built in the software:
Level 1: When executing the function (e.g. software installation), the Digitizer statusindicator changes to red constant. The user cannot scan an image.Note, that the status indicator only changes to red, when the function is reallyexecuted (e.g. by pressing OK). Just by opening the menu, the safety level 1 is notyet activated.
Level 2: The service engineer has to confirm in the Error Viewer (installed on theassigned Workstation), that the function can be executed.
The table below shows the safety level per service menu:
Service Menu Name Reference Level 1:Scanning blocked
Level 2:Confirmation
required
Logout 8.2.3.1 no no
Home 8.2.3.2 no no
Device Info 8.2.3.3 no no
Network Info 8.2.3.4 no no
Info Counter 8.2.3.5 no no
Error Statistics 8.2.3.6 no no
Service Activity Logfile 8.2.3.7 no no
Software Installation 8.2.3.8 yes no
Digitizer Settings 8.2.3.9 yes no
Destination Settings 8.2.3.10 yes no
Site Specific Data 8.2.3.11 no no
Installation Wizard 8.2.3.12 yes no
Error Viewer Installation 8.2.3.13 yes no
Log Settings 8.2.3.14 no no
Protection Mechanism 8.2.3.15 no no
Error Code Explanation 8.2.3.16 no no
Device Test 8.2.3.17 yes no
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8.3 Replacements
The replacement instructions are enclosed to the Digitizer spare parts as printout.
They are also available as PDF documents on the Agfa HealthCare Library: ComputedRadiography => CR Digitizers => CR 10-X => Service Enclosures.The “List of Service Documents”, Document ID 42863712, Agfa Intranet /
Agfa Portal via Internet, lists all available replacement instructions.
NOTE:
On the Agfa HealthCare Library always the latest released spare part enclosuredocument is available.
Due to logistical reasons it is possible, that the document versions on the AgfaHealthCare Library and the printout provided with the spare part are different.
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In case of a preventive maintenance after 105.000 cycles, following spare parts arerequired:
"Cassette Unit Multiformat", spare part number*: CM+6077160
“Slow Scan Plate with Belt Tensioner", spare part number*: CM+6040520
“Slow Scan Drum with Pulley", spare part number*: CM+6040490
"IP Drawer Module Multiformat", spare part number*: CM+6077181
* The last digit in the spare part number indicates the spare part revision at release ofthis document. When ordering, the actual revision of the spare part is delivered.
NOTE:
Digitizers with subtype 100, 110, 200 and 210 are specified for a lifetime of 7 years or14.000 scan cycles. Therefore spare parts for subtypes 100, 110, 200 and 210 are notlisted as required spare parts to be replaced after 105.000 cycles.
9.1 Diagnostics
9.1.1 Question ing of the customer
(1) Ask the customer for issues with the Digitizer since the last maintenance.
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9.1.2 Analyzing the Info Counter
(1) Start the browser on the NX Workstation.
(2) Enter the Digitizer IP address (e.g. 192.192.192.192) in the browser addresswindow.
(3) Enter username and password which is provided during the service training.
(4) Click menu Infocounter .
(5) Check the entries in menu 5.6 Error History.
(6) Check the meaning of the errors in service menu Error Code Explanation.
9.1.3 Analyzing the Maintenance Indicator
(1) Click menu Maintenance Indicator.
(2) Check the setting for “Reminder for Preventive Maintenance”: If it is set to “yes”,enter the displayed “Maintenance Status” values in the maintenance checklist.
(3) Check the remaining cycles and time for the exchange of wear parts orlubrication of the Cassette Unit.
9.1.4 Documenting the technical image quality of the system
NOTE:
For a detailed description on how to create a flatfield image, refer to section 5.
(1) Select an image plate of size 35x43 cm. If this is not available on site: Select thewidest available image plate.
(2) Prepare the image plate. Refer to section 5.1.1.
(3) Expose a flatfield. Refer to section 5.1.2.
(4) Identify the image plate: Selection examination type System Diagnosis >Flatfield. See IMPORTANT note below.
(5) Scan the image plate.
(6) Check image quality.
(7) Keep the image for comparison after the maintenance.
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IMPORTANT:
By selection of examination type System Diagnosis > Flatfield,
the correct settings for image processing of the flatfield are used. Any other examination type gives a result which cannot be used for image evaluation.
9.2 Visual checks and cleaning
9.2.1 Checking the condi tion of the image plates
Perform following steps at each imageplates on site:
(1) Take out the image plate.
(2) Check the image plate for damageor dirtiness.
(3) Check the Bar Code Label fordirtiness.
(4) Clean image plate and /or BarCode Label with a lint free clothand CR Phosphor Plate Cleaner if
required.
Bar Code Label
5151_maint_004.cdr
Figure 134
9.2.2 Checking of Power and Network Cable
(1) Switch off the Digitizer.
(2) Unplug the mains and network cable at the Digitizer.
(3) Check the condition of both cables:
No damages at insulation visible
No symptoms of bending or squeezing visible.
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9.2.9 Cleaning the scan drive
The following steps (1) to (6) are not required, if the Digitizer reached 105.000 cycles,and the wear parts "Slow Scan Plate with Belt Tensioner" and "Slow Scan Drum withPulley" are exchanged. Refer to section 9.4.
(1) Remove the Top Cover.
5151_ENC_003a.cdr
3 x3 x
12 mm
Figure 149
(2) Remove the Left Cover.
C A
B5151_ENC_019.cdr
12 mm
Figure 150
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Reference Document DD+DIS033.12E, Service Bulletin No. 01,Digitizer CR 10-X released for controlled Delivery
* On the Agfa HealthCare Library only the latest software release can be downloaded.
10.2.1 New Features and solved Issues of Software ARC_1201
A new Error Viewer version 2.0.9.0 is released together with software ARC_1201.New features of the Error Viewer:
o Connection between Digitizer and PC is checked periodically: Status indicatorswitches to "red triple flashing" if a "ping" to the configured PC fails and to"fast red blinking" if the connection to the Error Viewer fails. The networkconnection failure has the higher priority.
o Title of the Error Viewer panel is changed to "AGFA Digitizer Remote Display".o If an error is displayed, the user can browse through all previous errors i.e.
errors messages which were closed by pressing the "OK" button.o Displays now the status “connected” or “offline” in the new status bar.o The Digitizer checks now the version of the Error Viewer: If this version is not
compatible to the Digitizer software or has severe known bugs, the Digitizerswitches the status indicator to "red fast blinking" to indicate that theErrorViewer must be updated to the version which is integrated in the Digitizersoftware.
Reliability of the barcode reading improved.
Photomultiplier flash memory errors are repaired automatically: The softwaredoesn't crash anymore if the Photomultiplier flash memory is corrupted.
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Galvo adjustment is optimized: The adjustment is checked and repeated once perminute if required.
Infocounter values like installation/manufacture date and machine running time arecorrected.
Image is not lost anymore for following special case:- Network is disconnected during scan and- Cassette is not removed after scan and- Digitizer is switched off afterwards
10.2.2 Known Software Issues of Software ARC_1201
When running service menu “Endurance run” without scanning or without erasing: The
status is not updated. It remains on "feeding IP".
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Reference Document DD+DIS184.12E, Service Bulletin No. 03,Software Update ARC_1202 available to solve GalvoError 10852
* On the Agfa HealthCare Library only the latest software release can be downloaded.
10.3.1 Solved Software Issues in Software ARC_1202
In software ARC_1202 the Galvo adjustment time is adapted: This prevents error10852 (Adjust Galvo failed) which may appear at a Digitizer fully warmed up andoperated at higher ambient air temperature.
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Reference Document DD+DIS189.12E, Service Bulletin No. 04,Software Update ARC_1302 available
* On the Agfa HealthCare Library only the latest software release can be downloaded.
10.4.1 Solved Software Issues in Software ARC_1302
Solution for Headquarter Complaint HQ_1207130004:With ARC_1302 also a new version of the Digitizer operating system is installed.This solves the issue with some Digitizer USB flash drives, being too slow forsoftware installation.
In software ARC_1201 a workaround was implemented to prevent a softwarecrash in case of Photomultiplier flash memory errors. Now the final solution isimplemented, to prevent read and write errors of the Photomultiplier flash memory.
Solved sporadic software issue with Error Viewer being offline each 15 seconds.The issue may appear if Digitizer and PC are switched on at the same time.
Solved issue with green blinking status LED after scan for several minutes, if anerror occurred during scan.
The feedback messages during service function “endurance run” are now updatedwith each step (feeding IP, scanning, erasing etc.). Before, the feedbackmessages stopped with “feeding IP”, despite endurance run worked fine.
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Solved error ARC_4004 (22757) after exchange of the PMI Board: This errorneeded to be solved by performing a shading calibration.
The default destination settings, that are configured after installing softwareincluding formatting, are identical now with the destination settings as shippedfrom production.
The shading calibration now also can be performed, if the NX application softwareis not running.
Solved issue with wrong error message, if the transfer of the ID data from NX tothe Digitizer does not work correctly: Wrong error message: “Error occurred.Image plate is not scanned and erased.”. Correct error message: “Error duringread-out of the ID data. Restart PC and Digitizer.”
Solved software hang-up if the service function “endurance run” was started and
stopped again before a cassette was inserted.
10.4.2 New Features of Software ARC_1302
Improved error code descriptions for all error codes. They are also available offlinein service manual section 3.3, Troubleshooting.
Function to read the barcode on the image plate is more reliable.
File ErrorInformation.html with information about the last error (if an error occurs)is written to USB flash memory if the connection to the Error Viewer on theNX workstation is not available. This file is removed again when the Error Vieweris reconnected.
Support of new type of "PMT with Light Collector". As a consequence, the sparepart "PMT with Light Collector" requires software ≥ ARC_1302. The enclosuredocument to the spare part is adapted accordingly.
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10.5 Software Release ARC_1304
Release Date 10/2012
Digitizer SNs Software ARC_1304 is installed in Digitizers with SN ≥ 1551 and additionally in SN 1377, 1381, 1405, 1424,1428, 1482, 1495, 1516 to 1523, 1525 to 1528, 1533,1534, 1537 to 1549 ex factory.
Availabi li ty Agfa HealthCare Library*
USB flash drive, delivered with the Digitizer
Prerequisites The NX workstation connected to the Digitizer requiressoftware ≥ NX 2.0.8700 / 3.0.8700.
For additional system component compatibilityinformation refer to following documents:
Solution Structure Data Document, Document ID*30781759
Reference Document DD+DIS189.12E, Service Bulletin No. 06, SoftwareUpdate ARC_1304 available
* On the Agfa HealthCare Library only the latest software release can be downloaded.
10.5.1 Solved Software Issues in Software ARC_1304
Software ARC_1304 solves some software issues, that appeared in production only:
During boot-up the target high voltage for the Photomultiplier is not reached. Boot-up stops with error ARC2202 (10753). In software ARC_1304 the adjustment forthe target high voltage is optimized to prevent the issue (HQ_1210190006).
When the image plate is slipping on the scan drum before scanning starts, theslow scan motor decelerates already before the last few scan lines were scanned.This may lead to a decreased density at the last few scan lines (< 1 mm scanlength) (HQ_121008000).
In software ARC_1304 scanning is extended by 3 mm to have enough safetymargin.
Warning messages about scan length deviations are issued in the Error Viewer,despite no image distortions are available. In software ARC_1304 the mechanismto display the warning message is less sensitive.
Sporadically the Begin of Scan signal is detected too early, due to a timingproblem. In this case error ARC4200 (4254) is displayed. After a reboot the imageis usually scanned without error message. In software ARC_1304 the timingproblem has been corrected.
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10.6.1 Solved Software Issues in Software ARC_1404
Contains solution for Digitizer service user interface access problems with InternetExplorer 9 as long as IP address is on 192.192.192.192, by an upgrade of theDigitizer operating system. A detailed symptom description and workaround wascommunicated with SB No. 08 (HQ_1301090001).
Prevents image fault on the last 7 cm of the Image due to image plates deliveredwith wrong IP size code. This issue was communicated with MSB No. 09. As of software ARC_1404 a wrong IP size code is ignored, so that also imageplates of the affected lot numbers can be used again.
10.6.2 New Features of Software ARC_1404
Together with ARC_1404 a batch file is released to make the Digitizer compatiblewith the Error Viewer implemented in SE 2.0. The usage of the batch files isdescribed in SE 2.0 Service Manual DD+DIS222.11E, Chapter 5, Configuration, asof revision 2. The batch file is available in the SE 2.0 software download area.
Supports the additional Digitizer subtypes 110, 200 and 210.
Some minor improvements in functionality for the operator:
o Displays now an error message if an empty USB flash memory is detected at
start-up.o Blinking of status indicator during a scan cycle improved: Now the pause
between two "LEDs ON" states is always the same time, even at end of thecycle. Previously this pause could be “Zero” in some cases (i.e. green statusLED continuously “ON”).
o Improved clean-up cycle at start-up: The IP is moved to the tray only asmuch as necessary to be able to find IP and move IP back into the cassette(i.e. not a fixed distance anymore). This way the IP cannot be lost on the trayanymore.
Some minor improvements in functionality for the service user:
o Log file dump in case of an error: A so-called malfunction file with the syntax“MALF_TYPE_SN_ERRORCODE_DATE_TIME” is generated for eachoccurring error. These malfunction files are automatically part of a completebackup and part of the logfiles backup. They contain all required logfiles andconfiguration files for error evaluation when escalating a problem.
o Creates an automatic backup file on the USB flash drive at logout if theconfiguration was changed and no backup was made.
o Error Viewer shows now correct time stamps in its error history, i.e. the timewhen the error occurred.
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o Restoring the backup file does not overwrite the infocounter and serviceactivity log file anymore.
o Images can now be deleted from the image queue via the service interface.o Endurance run doesn't hang-up anymore if it is stopped in between.
o ErrorViewer starts now correctly if two Ethernet network cards are installed inNX and the Digitizer is switched off when the PC is started: No hang-upanymore.
o Counters for IP cycles and operating hours in the optic module and PMT withLight Collector are now working correctly.
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10.7.1 Solved Software Issues and Improvements in Software ARC_2012
PR1307090004: Improved galvo* control to support Optic Modules with extremegalvo characteristics and to minimize errors ARC2101 (10852).*Galvo = motor for oscillating mirror in the optic module.
New status indicator blinking codes are introduced to prevent the user frompressing the cassette release button too early. For details see Note below.
NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to theblinking codes in software ARC_1201 to ARC_1404:
The previous green “600 ms on / 600 ms off” blinking if scan cycle is active ischanged to a “350 ms on / 350 ms off” yellow blinking.
The previous blue “600 ms on / 600 ms off” blinking if erasure cycle is active ischanged to a “350 ms on / 350 ms off” blinking. The colour did not change.
10.7.2 Solved sof tware issues with sof tware ARC_2012
Solved memory leaks in the Error Viewer and some software components of
software ARC_1404, which can lead to a software crash of the digitizer, when it isswitched on for many hours.
Improved error handling in case of IP jams and barcode reading errors by clearseparation of error causes.
Changes of service functionality:
o The error ARC2101 (10852) is split up in three different error codes (additionalerror codes ARC2101 (10858) and ARC2101 (10859)) to be able todistinguish between different reasons for galvo failures.
o The latest USB driver is now always installed at software installation, nomatter from which software version it starts.
o The digitizer installation date is automatically set after 10 days of usage (i.e.minimum one scan cycle on 10 different days).
o Backup file contains now all digitizer specific files (module counters, settingsand module information like e.g. serial number).
o Modules (PMI board, Photomultiplier, Optic Module) store now the list ofdevices, in which they have been installed, correctly.
o Service function "Reporting > Error Statistics" does not crash anymore.
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o If the Error Viewer is uninstalled, the specific settings (e.g. the used IPaddress in case of several installed network cards) are now kept automatically
and needs not be set again after installing the new Error Viewer.o A software installation with formatting restores now only some necessary
settings like network settings. Language settings, site information anddestination configuration are removed and have to be set again.
o If the barcode cannot be read because the image plate cannot be transportedto the scan drum correctly, an image plate handling error instead of a barcodereading error is now displayed and stored in the infocounter. This preventsunnecessary optic module replacements.
o If reading of the barcode fails, but the barcode can be read after some retries,the number of needed retries is stored in the infocounter for each image plate /barcode.
o The USB flash memory, delivered with the digitizer, contains now the DICOMlimit pattern. Before only the limit pattern in native NX format was included.
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10.8.1 New features of software ARC_2102
CR 15-X / CR Multiformat Reader is supported. This involves following softwarechanges:
The service GUI contains a new menu “Maintenance Indicator”. For details to thismenu refer to SB No. 14, Document ID 43357111.
If the maintenance indicator is configured: The user is reminded about apreventive maintenance visit after each boot-up, as soon as the configured timeor cycle counter is reached.
Independent on the maintenance indicator configuration: The user is remindedabout a preventive maintenance visit after each boot-up, as soon as 52.500cycles or 105.000 cycles are reached.
A second light sensor as part of the “IP Detection Double Light Sensor” issupported. This sensor checks IP run for IP sizes other than 35 x 43 cm.
The IP Drawer Motor for CR 15-X / CR Multiformat Reader is permanentlycontrolled after scan, to enable cassette release.
Note, that these software changes are also present in software ARC_2012. They werenot communicated with SB15, “Software ARC_2102 available with severalimprovements”, as ARC_2012 was not released yet for CR 15-X / CR MultiformatReader.
10.8.2 Solved sof tware issues with sof tware ARC_2102
A new galvo* control algorithm shifts the start of the galvo pulse to support a widerange of galvos. This solves the error messages ARC2101 (10852) with agedgalvos (short pulses) and with high temperature and humidity (long pulses) andimproves the stability of the galvo. This additionally minimizes the occurrence ofuser message 327 (internal error 4305: Adjustment of digitizer components…) ifthe user pushes the cassette into the input slot roughly (PR1307090004).*Galvo = motor for oscillating mirror in the optic module.
Barcode reading algorithm improved. Inhomogeneous barcodes are now read
successfully. Correct error message is displayed if barcode cannot be read.
The Digitizer Remote Display shows messages in Norwegian language, too.
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