CQI Presentation Ver 1 Dated: 7 Sep 09 Trademarked and copyright product of smart-ISO TM limited Bursledon Hampshire UK phone +44 2380 402908 All material.

CQI Presentation Ver 1Dated: 7 Sep 09

Trademarked and copyright product of smart-ISOTM limited Bursledon Hampshire UK phone +44 2380 402908All material covered in this web-site are subject to those commercial confidentialities and the IPR of smart-ISOTM limited

smart-ISOTM

Changing the face of management systems

or

How to deal with Elephants

Please watch http://www.youtube.com/watch?v=X_GZd5qE8mg FIRST



How do you eat an Elephant?

One spoonful at a time!



Structure

Background

Drivers

Principles

Solution

ExerciseManagement systemsRisk Management

Going Further

smartCYCLETM

Software

Benefits

Final Comment

Reasons for Purchase



Background

Comments at the end of the last meeting

British Aerospace

SilCom Technology

Trojan Technologies

smart-ISOTM

Bill C45CSSE

Education CommitteePeer Group

Moody International

Never be afraid to try somethingRemember that a lone amateur built the Ark… a large group of professionals built the Titanic




Drivers

Management is Management

ISO is iterative – so why not use AI or Expert Systems Technique

Small companies lose out

Another ISO means more income




Principles

If it ain’t broke don’t fix it! – yet!

Perfect – of course not – but much input

Not a Cookie Cutter – a Toolkit

Management Review not ISO Review

Evolves

Planned Development Program/me

User Experience

Educator.




Solution

3 groups required

Group goes to different sides of the room

Take green bordered cards and place on the A2 tables in what you deem to be the most appropriate space

ALL move round a place to the right.

Take orange bordered cards and place on the A2 tables in what you deem to be the most appropriate space

ALL move round a place to the right.

Take red bordered cards and place on the A2 tables in what you deem to be the most appropriate space



Solution

Management is Management

Organization and Administration

Risk Management

Training Management

Inspection

Non-Conformance

Emergency Planning

Health Management

Design and Purchasing


SBCI-SI Presentation Ver 1Dated: 14 Mar 00

Registrars will tell you that good management WILL get you certification

Experience will show that Certification does not necessarily mean good management

Smart-ISOTM gets both by concentrating on good management principles



Management Systems

Organigram

Process Flows

Management System Review

Action Tracker

Dashboard

Document Management System




Risk Management

Process Flow

Process Steps

Process Hazards

Control Measures

Risk Rating

Improvement

Updated Risk Rating

Prioritization Algorithm

Action allocation




Going Further

Inspections

CCPs – adopt principle for ALL ISOs!

MSRRiskHazards

Non-Conformance

ProductEnvironmentPerson

Map Against Processes




Smart-CYCLETM




Software – At Last


Set-upManagement SystemsRisk ManagementModules

Click on a symbol to get an explanation of it’s function throughout the programme



Benefits – another exercise

What should the benefits be form Co-ordinating Management Systems




Benefits – Others said

Co-ordinated Management Systems should address

a. Sub-optimization.

b.Ineffectiveness in ownership, process and issue/conflict resolution and management.b.Inefficiency – in participation, hence creativity or paperwork

c.High Financial Burden – ie increasing competitiveness and business security and minimizing profitability

d.Different accreditation and quality assurance bodies – so Compliance challenges

e.“Confusing”, complicated and even contradictory communication with stakeholders, staff or visitors

f.Duplication of effort to meet multiple standards – training, documentation etc.

g.Multiple Management Systems – resulting in excessive internal and external auditing, reviews and surveillance.

h.More likely compliance failures – even against internal standards – and slower response times


SBCI-SI Presentation Ver 1Dated: 14 Mar 00



Final Comments

Statements made

It is not often I am taken aback by the sheer simplicity that a piece of software brings to a complex process -

27th April 2009

This will change the face of management system. 30th June 2009

I’ve been involved in the development of over 30 software packages...this is the most intuitive and straightforward one I’ve seen 4th September 2009

Reasons for usingREDUCE

Duplication – documentation and actions

Time for development of system – document and structure – up to 60%

Certification costs – multiple certs reduce total cost by at least 40%

“Product” process inefficiencies – up to 50%

Due diligence tool for company acquisitions

Benchmarking Business Units – Companies in a large group said

Document Management

Education – Question 174

Contractor Control


CQI Presentation Ver 1 Dated: 7 Sep 09 Trademarked and copyright product of smart-ISO TM limited Bursledon Hampshire UK phone +44 2380 402908 All material.

Documents

iso tm limited smartiso

iso tm limited principles

iso tm limited solution

management iso

ipr of smart

iso review

copyright product of

commercial confidentialities