Techn ical Commu nicat ions Portf olio Stephen Aguilar 21 April 2013 TWC 400 (21922)
Table of ContentsCover Memo.....................................................................................................3
Technical Communicatio
ns Portfolio
Stephen Aguilar
21 April 2013
TWC 400 (21922)
ASSIGNMENT ONE............................................................................................3Job Application Letter.........................................................................................................3
Resume...................................................................................................................................4
ASSIGNMENT TWO...........................................................................................5Instructional Presentation................................................................................................5
ASSIGNMENT THREE........................................................................................6Project Plan Proposal..........................................................................................................6
ASSIGNMENT FOUR..........................................................................................7Team Informative Research Report..............................................................................7
ASSIGNMENT FIVE..........................................................................................22Final Presentation............................................................................................................. 22
Field Blog..............................................................................................................................24
Cover Memo
Overall in the class, I think I managed and did well. Although it was hard to keep up between this class and all my other online classes, I think I had a good grasp of what was expected of me and was able to get the job done. I’m very pleased with the outcome and my overall grade. This for me is comforting in the fact that I DID IT . Working with a team, felt equally as good. My team consisted of three and I think we worked very well together coming from very similar backgrounds. I do think we did a great job at establishing who was doing what and keeping our word to each other on it. The only thing I would changed regarding the group was meeting up sooner and keeping more of a check-in status with each other. Sometimes no news is good news, but when we sometimes didn’t get a response back from someone, it made the others question is the job getting done? The job did get done and I couldn’t have been happier with the final outcome. Lastly, my portfolio really relates to what I discussed in my final presentation because I structured it that way. I figured out what it had to include and then wrote the whole portfolio and copied and pasted as I went. I answered all the Final Presentation questions in the
portfolio before doing the presentation visioning myself answering them on video. For me, it worked out perfect!
ASSIGNMENT ONEJob Application LetterJanuary 20, 2013
My personal info would be here.
Whom I’m writing personal info would be here.
Dear Ms. Mefford:
I was referred to Arizona Federal Credit Union by Ms. Jane Smith, who felt that my unique skills, personality, and work ethic would match well with your corporate culture.
As a Branch Lead for Desert Schools for the past year and all the other positions I’ve held with that company for the last 4 years, I can’t wait to bring my proven experience to benefit Arizona Federal Credit Union. While at Desert Schools, I advanced my career from a top teller to a top service manager. I also significantly held multiple Sales positions with Desert Schools where I was a top performer on many occasions.
Attached please find my resume. I am eager to talk to you about these and other contributions I have made to my previous employer, and look forward to becoming a part of Arizona Federal’s successes.
Thank you for your consideration.
Regards,
My signature & name would be here.
http://phoenix.jobing.com/ft-member-service-consultant-bell-road-branch/job/3611034
Resume My personal contact information would be here.
Work Experience:
Branch Lead DSFCU 04/2009 – Present
Mentor, Motivate and coach staff to achieve sales goals and production standards Managerial day to day operations of running a branch location and ensuring compliance Manage and lead staff to in working efficiently and effectively while producing high
resultsIn-Store Service Consultant AZFCU 06/2008 – 04/2009
Provide essential financial advisement Open and close accounts and loans Accurately process transactions
Education:
Student ASU 08/2011-Present
BAS in Emergency Management Student MCC 08/2007 – 05/2011
AAS in Emergency Response and Operations Emergency Management Certification EMT
Firefighting Student EVIT 08/2006 – 05/2008
EMS Technical Rescue
Student Skyline High School 08/2004 – 05/2008
Spanish I Services Technology College Prep Writing
Community Service:
ICAN Children’s Miracle Network St. Vincent de Paul Packages from Home for the Troops Feed My Starving Children 2008 EVIT Tech. Fest. 2008 Relay for Life Walkathon
Awards of Recognition:
DSFCU & AZFCU Employee of the Month DSFCU & AZFCU 100% Secret Shop DSFCU 2010 Top Seller/MSR DSFCU Stellar Service DSFCU Top Service Manager (Multiple occasions)
Certification:
Notary CPR Firefighting Engineer (EVIT) Technical Rescue (EVIT) Structure, Vehicle, Propane, and Aircraft Rescue Firefighting (EVIT)
References:
Available upon request
ASSIGNMENT TWOInstructional PresentationBe sure to double click.
ASSIGNMENT THREEProject Plan Proposal
Memo
To: Danielle Roach, ASU
From: Stephen Aguilar, Myles Stover & Ahmed Al-Mosalmani
Date: 03/11/2013
Re: Project Plan Proposal on Hazardous Materials Emergency Plan
Purpose
CONFIDENTIAL
The purpose of this proposal is the Implantation of an emergency plan for basic operational controls for the mitigation of moderately sized industrial facilities and any surroundings, which generates hazardous chemicals through its manufacturing process.
Introduction Industrial facilities dealing with hazardous chemicals must have contingency plans in order to protect lives of workers and residents around the industrial area; also through mitigation and preparedness plans placed to minimize cost of repair and loss of material. This plan also aims to provide the industry with sufficient “defense” from threats of fines from the government that can reach millions of dollars. The Federal Emergency Management Agency (FEMA) process guide for constructing an emergency response plan will be used as a template for creating said emergency response plan.
AudienceFor this proposal, our main audience will be above mentioned facilities that have hazardous materials stored and used on their property. We will also include those organizations/residences in close proximity of those facilities as contaminants and hazardous substances may not be restricted to the affected property. Our main audience will, or should, have a general understanding of the Emergency Support Function (ESF) #10 – Oil and Hazardous Materials Response from the National Response Framework created by FEMA.
Proposed ProgramThis emergency response plan provides basic operational controls for mitigation and preparedness to the accidental release of hazardous chemicals that may endanger human lives and cost the industry a substantial amount of money. FEMA regulation process will be used in creating the plan.
Qualifications & Division of LaborMyles and Stephen are Emergency Management majors. Ahmed is an Environmental Management major. Myles has professional experience as an Emergency Response Trainer with MCDPH. I have volunteer experience with the Fire Science and Emergency Management program at EVIT, MCC and ASU. Ahmed has educational experience in the Environmental Management field that Myles and I may not have. With our qualifications we will be able to successfully write a plan. This plan will outline the mitigation of hazardous chemical materials with a Risk Assessment identifying hazards and vulnerability of chemical materials written by Myles. Stephen and Ahmed would be developing the mitigation strategy & plan including its goals, actions and funding.
ASSIGNMENT FOURTeam Informative Research Report
CONFIDENTIAL
Mitigation Plan for companies recycling car batteries
Stephen Aguilar/Myles Stover/Ahmed Al-Mosalmani
March 31, 2013
Technical Communications (21922)-Spring 2013
Purpose
Implantation of an emergency plan for basic operational controls for moderately sized
industrial facilities and any surroundings, which produce car batteries and its hazardous
chemicals through its manufacturing process. The plan is to be used when there is an accidental
release of hazardous chemicals when producing car batteries that may endanger human lives
and cost the industry a substantial amount of money.
Risk Assessment
A large number of industries and organizations use, or handle, hazardous materials on a
day to day basis. The presence of these materials can pose a risk to the employees and/or the
facilities in which they are contained. It is critical for these locations to have some form of
emergency response plan, or hazard mitigation plan, to deal with the potential for a hazardous
materials incident. A critical step in any plan is creating a risk assessment. A risk assessment is
an estimate of the social & economic impact that hazards can have on people, services,
facilities, infrastructure, and the environment. There are many forms of risk assessments in use
today, and most can be formatted to fit an organizations needs. A basic risk assessment can be
created by doing the following:
1. Identify the Hazard(s)-This can be done by examining all the potential threats to the
organization, based on organizational goals, the activities the employees perform, the
materials used, experience of those working with the materials, equipment
characteristics and warnings, and civil, legal and environmental considerations just to
name a few.
2. Assess the Hazard(s)-Take all the identified hazards and assess them by probability
and severity, then determine a risk level.
Probability-The likelihood of the event occurring
o Frequent -Occurs often, known to happen regularly
o Likely -Occurs several times, a common occurrence
o Occasional -Occurs sporadically, but is not uncommon
o Seldom -Remotely possible, could occur at some time
o Unlikely -Can assume will not occur, but not impossible
Severity-The degree to which the incident will impact human life or the
facility.
o Catastrophic -Death or permanent total disability, severe
environmental damage
o Critical -Permanent partial disability or temporary total disability,
Significant damage to property or the environment
o Marginal -Lost days due to injury or illness, Minor damage to property
or the environment
o Negligible -First aid or minor medical treatment, Little or no property
or environmental damage
Determine Risk Level
o Extremely High -Severe consequences
o High -Serious consequences
o Moderat e-Losses exists
o Low -Little or no impact
A simple matrix can help the organization determine what the risk level could be before
any mitigation measures are implemented, as well as determine what those measures will be.
Simply follow a row across based on the severity, and then down the column based on the
probability to determine the risk level. An example, you determine that the severity of the risk
is critical and the probability of its occurrence is occasional then the risk level would be” High.”
RISK ASSESSMENT MATRIX
SEVERITYPROBABILITY
Frequent Likely Occasional Seldom Unlikely
Catastrophic E E H H M
Critical E H H M L
Marginal H M M L L
Negligible M L L L L
E-Extremely High H-High M-Moderate L-Low
3. Develop Controls-Here is where controls are developed and applied. Each
organization is different, in which case they would need to tailor the controls to fit their unique
environment. The controls can be educational (training), physical, and/or avoidance or
elimination. It is wise to reassess risks in this step as well as in step 4 to evaluate the outcomes
of your control measures. Changes may need to be made and the goal is to reduce the risk to
the lowest level, which is “Low.”
4. Implement Controls- Everyone in the organization will need to follow the controls
once they are standardized and implemented. This step is one that continues to evolve, that is,
once a control measure is applied it may need to be adjusted later to fit changes in any of the
factors in the first two steps.
5. Supervise and Evaluate-Personal safety and risk reduction control measures are
ongoing processes that will need to be closely monitored by the leadership. Strict adherences
to the controls are vital to ensure the safety of the employees and will help to reduce the
possibility of damage to the facility and the environment around it.
Vulnerabilities
Each organization will need to assess their vulnerabilities based on what they discover
while completing their risk assessments. These will be different from state to state as well as
from organization to organization within the same state, even the same cities and towns.
Organizations will also need to look outside their boundaries in order to determine if
neighboring facilities may suffer from a hazardous waste incident.
People, more so than the facilities they work in, are the most vulnerable to the
chemicals associated with the recycling of car batteries. Most cars today run with lead-acid
batteries which contain lead plates surrounded by a sulfuric acid electrolyte solution. Car
batteries containing those two elements, both classified as hazardous, have the potential to
cause harm to employees, if handled incorrectly.
Although damage to the facilities may be marginal compared to human life, it still needs
to be addressed through a thorough risk assessment. The environment, mainly runoff from the
facility during a hazardous waste spill, will also need to be factored into a good response plan.
The National Institute for Occupational Safety and Health (OSHA), in cooperation with the
Centers for Disease and Control (CDC), provide International Chemical Safety Cards which
outline the hazards associated with these chemicals. Because lead products can have long-term
effects from low-level exposure, assessments of vulnerabilities should include a long-term
focus, as well as a short-term approach.
The CDC (2002 a), provides these guidelines for those working with lead products.
TYPES OF HAZARD/
EXPOSUREACUTE HAZARDS/ SYMPTOMS PREVENTION
FIRST AID/
FIRE FIGHTING
FIRE
Not combustible. Gives off
irritating or toxic fumes (or gases)
in a fire.
In case of fire in the surroundings:
use appropriate extinguishing
media.
EXPLOSION
Finely dispersed particles form
explosive mixtures in air.
Prevent deposition of dust; closed
system, dust explosion-proof
electrical equipment and lighting.
EXPOSURE
See EFFECTS OF LONG-TERM OR
REPEATED EXPOSURE.
PREVENT DISPERSION OF DUST!
AVOID EXPOSURE OF (PREGNANT)
WOMEN!
•INHALATION Local exhaust or breathing Fresh air, rest.
protection.
•SKIN
Protective gloves. Remove contaminated clothes.
Rinse and then wash skin with
water and soap.
•EYES
Safety spectacles. First rinse with plenty of water for
several minutes (remove contact
lenses if easily possible), then take
to a doctor.
•INGESTION
Abdominal pain. Nausea. Vomiting. Do not eat, drink, or smoke during
work. Wash hands before eating.
Rinse mouth. Give plenty of water
to drink. Refer for medical
attention.
The CDC (2002 b), provides these guidelines for those working with sulfuric acid.
TYPES OF
HAZARD/
EXPOSURE
ACUTE HAZARDS/
SYMPTOMSPREVENTION
FIRST AID/
FIRE FIGHTING
FIRE
Not combustible. Many
reactions may cause fire or
explosion. Gives off irritating
or toxic fumes (or gases) in a
fire.
NO contact with flammable
substances. NO contact with
combustibles.
NO water. In case of fire in the
surroundings: powder, foam,
carbon dioxide
EXPLOSION
Risk of fire and explosion on
contact with base(s) ,
combustible substances ,
oxidants , reducing agents or
water .
In case of fire: keep drums, etc.,
cool by spraying with water but
NO direct contact with water.
EXPOSUREPREVENT GENERATION OF
MISTS! AVOID ALL CONTACT!
IN ALL CASES CONSULT A
DOCTOR!
•INHALATION
Corrosive. Burning sensation.
Sore throat. Cough. Labored
breathing. Shortness of
breath. Symptoms may be
delayed (see Notes).
Ventilation, local exhaust, or
breathing protection.
Fresh air, rest. Half-upright
position. Artificial respiration
may be needed. Refer for
medical attention.
•SKIN
Corrosive. Redness. Pain.
Blisters. Serious skin burns.
Protective gloves. Protective
clothing.
Remove contaminated clothes.
Rinse skin with plenty of water
or shower. Refer for medical
attention.
•EYES
Corrosive. Redness. Pain.
Severe deep burns.
Face shield or eye protection
in combination with breathing
protection.
First rinse with plenty of water
for several minutes (remove
contact lenses if easily possible),
then take to a doctor.
•INGESTION
Corrosive. Abdominal pain.
Burning sensation. Shock or
collapse.
Do not eat, drink, or smoke
during work.
Rinse mouth. Do NOT induce
vomiting. Refer for medical
attention.
The above mentioned processes are cyclic in nature that is to say that they will change
as procedures, regulations, and guidelines change. Proper planning and preparations will
ensure that your organization stays ahead of potential hazards in the recycling process.
Mitigation Strategy
Goals
The goals of this plan include a mitigation strategy that provides a blueprint for reducing
the losses identified in the risk assessment. The strategy shall include goals that are based on
the risk assessment. These goals will guide the company’s strategies and selection of actions to
achieve the desired, long-term hazard protection. In addition to the goals and actions
influenced from the risk assessment, training will also be another area of focus for the
implantation of the emergency plan. With the implantation of goals, actions and training a
successful emergency plan can be thoroughly followed.
Training
In the process of developing a training plan, consider the training and information needs for
employees, contractors, visitors, managers and those with an emergency response role
identified in the plan (Firemen, and Police).
The training plan made by the company will have to address:
Who will be trained
Who will do the training
What training activities will be used
When and where each session will take place
How the session will be evaluated and documented
The training table is advised to be provided in the manner shown in the following example:
The Training must be done within a 12 month period and as stated must be provided to
employees, contractors, visitors, managers and those with an emergency response role
identified this training shall cover:
• Individual roles and responsibilities
• Information about threats, hazards and protective actions
• Notification, warning and communications procedures
• Means for locating family members in an emergency
• Emergency response procedures
• Evacuation, shelter and accountability procedures
• Location and use of common emergency equipment
• Emergency shutdown procedures
Training of employees in emergency procedures in the company can take many forms:
Orientation and Education Sessions-These are regularly scheduled discussion sessions to
provide information, answer questions and identify needs and concerns.
Tabletop Exercise-Members of the emergency management group meet in a conference
room setting to discuss their responsibilities and how they would react to emergency
scenarios. This is a cost-effective and efficient way to identify areas of overlap and confusion
before conducting more demanding training activities.
Walk-through Drill-The emergency management group and response teams actually
perform their emergency response functions. This activity generally involves more people
and is more thorough than a tabletop exercise.
Functional Drill - These drills test specific functions such as medical response, emergency
notifications, warning and communications procedures and equipment, though not
necessarily at the same time. Personnel are asked to evaluate the systems and identify
problem areas.
Evacuation Drill-Personnel walk the evacuation route to a designated area where
procedures for accounting for all personnel are tested. Participants are asked to make notes
as they go along of what might become a hazard during an emergency, e.g., stairways
cluttered with debris, smoke in the hallways. Plans are modified accordingly.
Full-scale Exercise-A real- life emergency situation is simulated as closely as possible. This
exercise involves company emergency response personnel, employees, management and
community response organizations.
Mitigation Process
Consider ways to reduce the effects of emergencies, such as moving or constructing
facilities away from floodplains and fault zones. Also consider ways to reduce the chances of
emergencies from occurring, such as changing processes or materials used to run the business.
Physical retrofitting measures such as:
• Upgrading facilities to withstand the shaking of an earthquake or high winds
“Flood proofing” facilities by constructing flood walls or other flood protection devices
(see Section 3 for additional information)
Installing fire sprinkler systems
Installing fire-resistant materials and furnishing
Installing storm shutters for all exterior windows and doors
There are also non-structural mitigation measures to consider, including installation of
fire-resistant materials and furnishing
Securing light fixtures and other items that could fall or shake loose in an emergency
Moving heavy or breakable objects to low shelves
Attaching cabinets and files to low walls or bolting them together
Placing Velcro strips under typewriters, tabletop computers and television monitors
Moving work stations away from large windows
Installing curtains or blinds that can be drawn over windows to prevent glass from
shattering onto employees
Anchoring water heaters and bolting them to wall studs
Consult a structural engineer or architect and your community’s building and zoning
offices for additional information
Records Preservation
One of the more important aspects of mitigation is record preservation; this can help a
company protect itself from future incidents such as being liable in case of an emergency spill.
Vital records may include:
• Financial and insurance information
Engineering plans and drawings
Product lists and specifications
Employee, customer and supplier databases
Formulas and trade secrets
Personnel files
Preserving vital records is essential to the quick restoration of operations. Analyzing vital
records involves:
1. Classifying operations into functional categories, e.g., finance, production, sales,
administration
2. Determining essential functions for keeping the business up and running, such as
finance, production, sales, etc.
3. Identifying the minimum information that must be readily accessible to perform
essential functions, e.g., maintaining customer collections may require access to account
statements
4. Identifying the records that contain the essential information and where they are
located
5. Identifying the equipment and materials needed to access and use the information
Establishing procedures for protecting and accessing vital records is also advised for proper
preservation. Among the many approaches to consider are:
Labeling vital records
Backing up computer systems
Making copies of records
Storing tapes and disks in insulated containers
Storing data off-site where they would not likely be damaged by an event affecting your
facility
Increasing security of computer facilities
Arranging for evacuation of records to backup facilities
Backing up systems handled by service bureaus
Arranging for backup power
Conclusion
Industrial facilities dealing with hazardous chemicals must have contingency plans in
order to protect lives of workers and residents around the industrial area; also through
mitigation and preparedness plans placed to minimize cost of repair and loss of material. This
plan provided the industry with sufficient “defense” from threats of fines from the government
that can reach millions of dollars. The Federal Emergency Management Agency (FEMA) process
was used as guide for constructing an emergency response plan and was used as a template for
creating said emergency response plan to ensure federal guidelines are met.
References
Centers for Decease Control and Prevention 1. (2002 a). Lead Metal International Chemical
Safety Cards (ICSC No. 0052). Retrieved from
<http://www.cdc.gov/niosh/ipcsneng/neng0052.html>.
Centers for Decease Control and Prevention. (2002 b). Sulfuric Acid International Chemical
Safety Cards (ICSC No. 0362). Retrieved from
<http://www.cdc.gov/niosh/ipcsneng/neng0362.html>.
"Emergency Support Functions (ESF) #10 - Oil and Hazardous Materials Response Annex | FEMA
- Emergency Management Institute (EMI) Course." IS-810: Emergency Support Functions (ESF)
#10 - Oil and Hazardous Materials Response Annex | FEMA - Emergency Management Institute
(EMI) Course. N.p., n.d. Web. 25 Mar. 2013.
<http://training.fema.gov/EMIWeb/IS/courseOverview.aspx?code=is-810>.
"FEMA Library - Emergency Management Guide for Business and Industry." FEMA Library –
Emergency Management Guide for Business and Industry. FEMA, n.d. Web. 25 Mar. 2013.
<http://www.fema.gov/library/viewRecord.do?id=1689>.
"MULTI-HAZARD MITIGATION PLANNING." FEMA Library. FEMA, n.d. Web. 25 Mar. 2013.
<http://www.fema.gov/library>.
ASSIGNMENT FIVEFinal Presentation Click here for Final Presentation
1. What were your expectations when coming into this course? My expectations coming into this course weren’t anything too crazy I don’t think. For one, I knew the class was called “Technical Communications” so, I knew we would be doing some kind of technological savvy communications somehow. When I read the syllabus, I realized we would be doing things like reports, audio/visual presentations and blogging. This screamed technical savvy to me.
2. What did you learn in this course? In this course I learned a couple of things. One, I never knew how to do audio/visual presentations in PowerPoint. It was nice to learn some new features of that program in addition to the normal presentation aspect of it. Second, I learned a couple new things in Excel I never knew!! I’m not as good with that program, so anything I can pick up on there is new to me. Lastly, the blogging. I have never blogged before, and was a bit skeptical about posting everything to a public place. I did like it in a way though. I liked how I can make it personal and more about me and
the way I want to put something across rather than the standard submission of assignments.
3. How does this course relate to your field? Well this course relates to my field of study, Emergency Management. It also relates to my current profession, management for a local credit union. In Emergency Management I have to be very technical when it comes to communications. Communication is key and the number one thing when it comes to working in the field. When practicing exercises, planning and writing exercises, communicating on any level with any other agency, I must know how to communicate technically and use different systems. Like Emergency Management, at the credit union I have to use multiple systems for reporting and coaching. Being in a managerial sales/service role, I have to keep up with such reports and tracking to communicate with my team and anyone else company wide. Sometimes in ways that isn’t even in person like conference calls, emails and webinars.
4. How might you be able to use the work you’ve done in this course in the future? Well, based on question three, I think I’ve pretty much answered that. I do think in the future I need to be more confident in the systems and technicalities of everything rather than having someone to fall back on. When it comes to getting “it” done, I have to be able to do it and know it all like the back of my hand.
5. What did you do well? Which parts were difficult or confusing for you? What could you have done better? Honestly, I have always felt I’ve written well. Ever since high school and taking college level writing, I feel that over the years it’s only developed into something better than last. I think when it came to doing the assignments, I wrote well. The only difficult or confusing parts to me I can think of off the top of my head was when doing the project proposal and understanding the division of labor alongside the tense to write it in. But, once I and the group got over that, we were pretty well off. Other than that, any difficulties I did have were clarified very quickly by the instructor. The one thing I can say I definitely could have done better was getting things in at a better time. Although I did miss some deadlines or came very close to them, I still should have been more proactive about getting things in early. All in all, between 15 credit hours this semester and working full-time, I feel I managed well.
6. How did you feel about working in teams on some of the assignments? Really, I was looking forward to it. I don’t mind team work as long as it’s clear who’s doing what, fair, and everyone pulls their weight. On the same note, keeping CONSTANT communication. I think our team did very well as a group. We had similar backgrounds and were able to bring together all our thoughts into a well graded project. The only hiccups I think happened was we should have met up sooner rather than emailed and had more status check-ins. Other than that, we worked out great together.
7. What about the course format? How does distance education change the classroom, especially technical communication? Distance education has its up and has just as many downs sometimes I feel. While it is nice not having to commit to lecture times for hours a week that sometimes seem useless, it’s very nice to be online and work the way I like to. Being able to interact with others through the discussion boards, blogging and doing fun assignments like audio/visual stuff makes it worth being online. But, this semester was definitely tougher than most since it was ALL online. Having different deadlines, different ways the weeks are structured made things seem chaotic to keep up with. To the point, where I missed being in a class environment and being able to interact and network with others. Making new friends who may be going through the same thing. I definitely like the online environment, but I feel it works better when I mix it with some in-person classes.
8. What would you do differently if you took this course again? What could I do differently to make the course more useful? If I were to take this course again, there are a couple of things I’d do differently. One, mix it with some kind of in-person class or two. Second, write my discussion boards early to get them out of the way. Last, arrange to meet with my group and work in person sooner than later on in the project. What I would have maybe liked more in the class from your end was maybe some kind of video conferencing times each week to where whoever needed to sign on and talk to you could about whatever was going on in the class. And, maybe go over a review of submitted assignments and progress. Other than that, everything seemed to pretty much flow together.
Field Blog
http://stephenjohn89.wordpress.com/