Course Title Effective Training Ideas That Won’t Break the Bank Colleen Billings, PHR Billings Piano Gallery.

Course Title

Effective Training Ideas That Won’t Break the Bank

Colleen Billings, PHRBillings Piano Gallery

1-2-3-Needs Analysis

1. What is the Learning Gap– Industry: Music business, manufacturer, retail– Business: general acumen, awareness of your business – Product knowledge– Soft Skills: sales, customer service, negotiation– Technical: QuickBooks, Excel, internal systems

2. What is the Time Available to Bridge the Gap?– Is it a developmental need vs. immediate improvement scenario

3. What is the budget available?

Learning Methods• Get the Learner Involved

– How do you learn best?– How do you learn something new?

• Hands On• 1:1 Mentoring• Repetition• Read, practice, do• Classroom lead

• Ask them to propose a plan

Formal Education• Community College/Technical School

– QuickBooks– Marketing

• Small Business Development Center– Management courses– Business Plans

• SCORE– Management/Leadership

• Local Library– Excel; MS Office; basic accounting

• Recreation Department– Public speaking

Local Organizations• Dale Carnegie Training-$$$

– Skills for Success– Presentation Skills– Leadership/Management Course

• Chamber of Commerce-$– Monthly meetings/Speaker Series

• Local Associations-$– Toastmasters International

• Regional Management Associations-$$– MRA

Internal Resources

• Manufacturer’s Reps– Put ’Em to Work!

• Business Books– Team book club– Presentation assignment– Ask them to lead a discussion of a chapter

Team Resources

• Set up Mentoring Relationships– Pair on a project– Research a problem/Present a solution– Process documentation and improvement

• 1:1 Goal Setting– Top 3 Focus Areas

NAMM Resources

• NAMM.org• NAMM University site-It’s New and

Improved!• Newsletters• Industry Publications-Share articles

Technical Resources

• Lynda.com– Lunch with Lynda!– Group or individual– Excel; Time Management; QuickBooks;

PhotoShop

• Star12.com

Social Resources

• Facebook and Twitter– Manufacturers– NAMM!– Local music scene– Business Magazines

• Inc; Fast Company; etc.

More Social

• LinkedIn– Company Page– Industry Leaders– Manufacturers– Groups with similar interests

• Retail Music

– Connect to others in the Industry

Online Goldmine

• Blogs-Subscribe, Read, Share, Discuss– Talent Management Magazine

• White Papers• Webinars• YouTube “How-To” Videos

Colleen Billings, PHRBillings Piano Gallery

[email protected]/lovemyHRlifewww.linkedin.com/colleenbillings