Course rep training slides

COURSE REP TRAINING

WHAT IS A COURSE REP?

• AN ELECTED REPRESENTATIVE

• RELAY THE VOICE OF YOUR PEERS

• RAISE ISSUES WITH SENIOR MANAGEMENT

• FEEDBACK ON: …

WHAT IS A COURSE REP?

IMPORTANCE OF REPSIssues

identified

Improvements made by course

leaders / faculty

Inform cohort of changes

Collate responses from cohort

Feedback to course

leaders / faculty

Discuss issues arisen

You

University

Union

WHAT ARE YOUR RESPONSIBILITIES?

• ATTENDANCE

MEETINGS - PUNCTUALITY – TRAINING – MINUTES - APOLOGIES

• COMMUNICATION

- RAISING ISSUES – FEEDING BACK - EMAILS

• EQUAL REPRESENTATION

- ALL STUDENTS – INDIVIDUALS AND GROUP

NOTE - IMPUNITY

• ANONYMITY

COMPLAINTS OR CONCERNS CAN BE RAISED WITHOUT IDENTIFYING INDIVIDUAL

STUDENTS

• YOUR ROLE

YOUR POSITION AS A COURSE REPRESENTATIVE WILL NOT BE RELATED TO

YOUR ACADEMIC PROGRESS – YOU SHOULD FEEL COMFORTABLE RAISING

CONCERNS WITH IMPUNITY

• WORRIES?

IF YOU FEEL UNABLE TO RAISE AN ISSUE WITH YOUR COURSE CONTACTS, PLEASE CONTACT THE STUDENTS’ UNION (DETAILS AT THE END OF THIS

PRESENTATION)

WHAT MEETINGS ARE YOU EXPECTED TO ATTEND?

SSLCs Dean’s Lunch

Rep Assemblies & Training

WHAT YOU CAN EXPECT• UNION

• ARRANGE A MEANS OF DISCUSSION BEFORE

EACH MEETING

• OFFER ADVICE AND GUIDANCE TO ENABLE YOU

TO REPRESENT YOUR STUDENTS EFFECTIVELY

• PROVIDE ONGOING TRAINING AND A CHANCE TO

REQUEST SPECIFIC INFORMATION FOR YOUR

ROLE

• UNIVERSITY

• PROVIDE CONTINUOUS SUPPORT VIA

REP CONTACTS AND COURSE LEADERS

• DISTRIBUTE MATERIALS PROMPTLY

• LISTEN TO AND ACT ON YOUR FEEDBACK

AFTER ALLOWING A CONSTRUCTIVE

DISCUSSION OF ISSUES ARISING

ELECTIVE TRAINING SESSIONS

Mental Health Awareness

Further Engaging Your Cohort

What to Do with Wednesdays

Details of these to follow, by email and on the Union website.

PASTORAL SUPPORT SERVICES

Students Advice centre

• The one stop shop for student help and advice. Incorporating the teams that deal with international students, money and finance, accommodation payments , landlord disputes and Student life mentoring.

Guildowns Medical centre

• NHS GP surgery hear to support students in managing their health.

Centre for wellbeing

• The Centre for Wellbeing has a dedicated team of nurses, supporting, advising and advocating for student's health and wellbeing.

Chaplaincy

ACHIEVEMENTS

Elected by a majority

Attend initial training session + one elective

Attend all SSLCs with active participation

Effective communication with cohort

Ensure a new rep is (or you are re-) elected

Provide feedback to USSU on your experiences.

HIGHER EDUCATION ACHIEVEMENT RECORD

(HEAR)

COURSE REP OF THE YEAR

Tom Boulton: Electronic Engineering.

Tom was awarded course rep of the year

2013-14 on the following basis: “Tom is a

confident, vocal and enthusiastic course rep

who ensures the student voice is heard at

every level. He ensures that the channel of

communication between himself and his

course mates remains active at all times,

constantly closing the loop on decisions made

and feedback back to his colleagues. Tom’s

input has secured improvements in the course

and has restored his fellow classmates’ faith

in the system – helping them to see that

informed opinions result in positive changes

for all.”

Could you be next?

DETAILS OF SESSIONS

Engagement

• LTL

Feedback

• LTM

Quality

• LTE

KEY CONTACTS

Matt Sadlers – VP Education

[email protected]

Kath Phillips – Student Voice Manager

[email protected]

Jenny Hall – Student Representation Coordinator

[email protected]

Slides by Charlie Eastaugh 2014