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North South University
Course name and code: Mkt 321 Section: 2
Title of the assignment: Analysis of
Organizational Behavior
Submitted by:
Name ID
Faria Ishrat ( Sec: 01) 1320744030Ariful Karim Khan 1310553030MD. Showkat Uddin Chy 1230156630Syed Sajid Mehrab 1310786630Fahim Jawad Rahman
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Date of Submission: 10th August, 2015.
Submitted to: (AbU) Abu Saad Shezanul Haque Lecturer, Department of Management, North South University.
Letter of Transmittal11th August, 2015
Abu Saad Shezanul Haque (AbU)
Lecturer, Department of Management,
School of Business Administration
North South University
Subject: Submission of project report on the analysis of
organizational behavior of “BRB Cables Industries LTD”.
Dear Sir,
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This is our pleasure to accomplish the project work and submit
our analysis on “BRB Cables Industries LTD”. It has been prepared
by a group of five students as a part of the MGT321 course
following the instructions that has beengiven to us by you.
Though we are in our learning curve, this report has enabled us
to gain insight into the core fact of Organizational Behavior.
We have put our earnest effort to give this report a presentable
shape and make it as informative and precise as possible. We
thank you for providing us with this unique opportunity.
Yours Sincerely,
Ariful Karim Khan
Faria Ishrat
MD. Showkat Uddin Chy
Syed Sajid Mehrab
Fahim Jawad Rahman
Acknowledgement
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First of all, we would like to thank Almighty Allah for allowing
us to remain able to complete this report. We offer Him our
deepest gratitude, because without His allowance we could have
never finished our work.
Then we would like to put across our earnest appreciation to Mr.
Abu SaadShezanulHaque (AbU), faculty member of North South
University, for giving us this wonderful opportunity to prepare
this report, and providing his valuable suggestions and precious
time in accomplishing our project report. This will help us a lot
in receiving the knowledge of real world managerial situations.
We are grateful to him for his help and support for which we were
able to prepare this report successfully.
Our project writing skills and communication skills have improved
greatly during the course of writing this report. If there is any
kind of questions or comments regarding the interpretation of
this report, please feel free to contact with us. We look forward
to working under the guidance of Mr. Abu Saad Shezanul Haque
(AbU) again in the near future.
We thank him for believing in us and giving us this wonderful
opportunity.
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Table of Contents1. Company Profile of BRB Cable Industries
LTD………………………...04
2. Introduction……...…………………………………………………………05
3. Analysis of Organizational Culture…………………………………
4. An Analysis of MD. Parvez Rahman’s
Personality……………..
5. MD. Parfez Rahman's Sources of Motivation………………………….
6. The Leadership Style……………………………………………
7. The Decision Making Style..........................
………………………….
8. Team Analysis………………………………………………………..
9Analysis of Organizational structure…………………………………
10. Notable Quotes ………………………………………..
11. Existing HR policies…………………………………
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12. Recommendation……………………..………
13. Conclusion………………………………………………………….....
14. References…………………………………………….
Company Profile of BRB Cable
IndustriesCompany Profile
1Name of the
Company:BRB Cable Industries Ltd.
2Board of
Directors:Md. Mozibar Rahman – Chairman
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:Mrs. Selima Begum - Vice Chairman
:Md. Parvez Rahman - Managing Director
:Mrs. Tania Afroz - Director
3Location of the
Factory:BSCIC Industrial Estate,
Kushtia-7002, Bangladesh.
Tel: 071-61933,73244, 61600
Fax: 00-88-071-73641
E-mail: [email protected] , [email protected]
Website: www.brbcables.com
4Registered
Office:BSCIC Industrial Estate,
Kushtia-7002, Bangladesh.
5Nature of the
Company:Manufacturer of a complete range of XLPE & PVC
Insulated LT & HT Cables,
FRLS Cables, House and Appliances Wiring Cables, Dry
& Jelly filled Telecommunication Cables,
Instrumentation Cables, Aluminium Overhead
Conductors, Dual Coated Super Enamelled Copper Wire
(Winding Wire), lamp ballast.
6CertificateIncor
poration:23rd October'1978
Introduction
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BRB Cable Industries Ltd. a private Limited Company was
established with a view to manufacture Wires & Cables in 1978.
The factory started commercial production in the year 1980 and it
has become a leading manufacturer of XLPE & PVC Insulated LT & HT
Cables, FRLS Cables, House and Appliances Wiring Cables, Dry &
Jelly filled Telecommunication Cables, Instrumentation Cables,
Aluminium Overhead Conductors, Dual Coated Super Enamelled Copper
Wire (Winding Wire), Marine Type Cables, practically all cables
required from the substation down to the lighting point. All the
products are approved by BSTI (Bangladesh Standards and Testing
Institution) and certified by the world-renowned internationally
reputed individual Testing laboratory CPRI (Central Power
Research Institute), India.
The factory is situated at BSCIC Industrial Estate, 5 KM from
Kushtia town. The factory is well equipped with modern machinery
and equipments. The company has a group of qualified and
experienced manpower who maintains the quality of the products.
For its product quality, the company has earned fame in the
country and its product has been approved and being used by BPDB,
REB, DESA, DESCO, BMDA, PWD, BTMC, BSFIC, T&T, MES, BADC,
Bangladesh Port Authority, Bangladesh Railway, Autonomous bodies,
Private sector, Industrial and Apartment projects and
individuals. To meet up increasing demand in the market, the
company has set-up Unit-2 for producing Wires & Cables, AAAC, AAC
& ACSR Conductor, XLPE &PVC Insulated LT & HT Cables, FRLS
Cables, House and Appliances Wiring Cables, Dry & Jelly filled
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Telecommunication Cables, Instrumentation Cables, Aluminium
Overhead Conductors and set-up Unit-3 for producing special type
of Dual Coated Super Enamelled Copper Wire (Winding Wire). The
Company is marketing its products through 85 (Eighty Five) Sales
centre. Additionally BRB products are also sold through their
sister concern, BRB Distributions Ltd. Dhaka. Besides the Sales
center, the Company is marketing its products through selected
Traders in all districts. The Company has a group of experienced
personnel in its marketing & technical department who are well
equipped to render service to its customers.
The Company was earlier certified as an ISO-9002 certified
Company for its quality management system. Keeping its commitment
to ensure gradual improvement of its quality products through
Research and Development, prompt customer service, the company
later undertook ISO-9001:2008 certificate. Moreover the company
has been awarded Bangladesh Education Scholarship Trust Gold
medal, Sher-E-Bangla Gold medal, 10th Golden America Award, Arch
of Europe Award, National Export Trophy (97-98) Gold and National
Export Trophy (2000-2001) Bronze. The company has been ranked
33rd amongst world leading Wires & Cables manufacturing
Companies. This Study incorporated 3,000 Wires & Cables
manufacturers of 200 countries.
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The Success FactorsIndividual Level Factors Heredity refers to factor determined at conception. Physical
nature, Facial attractiveness, gender, temperament, muscle
composition and reflexes, energy level, and biological rhythms
are generally considered to be either completely or substantially
influenced by who your parent are- that is, by their biological,
physiological, and inherent psychological makeup. The heredity
approach argues that the ultimate explanation of an individual's
personality is the molecular structure of genes, located in the
chromosomes. 1
MD. Parvez Rahman's success in his professional life suggests
some of the characteristics that might have been inherited by
birth. His exuberant energy, the fact that he was a man, in a
male dominated society and era where sexism was a strong factor,
certainly helped his cause. A success of that measure had to do
something with having an amazing temperament, something that is
in most cases inherited. His energy level to work through the
summer jobs, to get his PhD early, and his quick rise to
corporate authority wouldn't have been possible without an
amazing grit of never giving up and a strong level of energy. His
abilities were that he was able to comprehend and learn quickly ,
to take note of what he has learned, to be a pioneer in his
profession and not to forget how he changed the managerial
1Source: Organizational behavior (15e) Stephen P.Robbins &TimothyA.Judge
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landscape and cutting out bureaucracy while making the office
work efficient .
An Analysis of The Leader’s PersonalityMyers Briggs Type Indicator (MBTI)The Myers-Briggs Type Indicator (MBTI) is often used to improve
overall performance in organizations. This tool can help workers
gain self-awareness, improve emotional intelligence, and better
understand how they—as well as those around them—operate in the
workplace.The Myers-Briggs Type Indicator (MBTI) seeks to
quantify a person’s personality type through a psychometric
questionnaire. They classify an individual into one of 16
possible personality types, based on the following parameters:
Extroverted (E) vs. Introverted (I)
Sensing (S) vs. Intuition (N)
Thinking (T) vs. Feeling (F)
Judging (J) vs. Perceiving (P)
MD. PArvez Rahman can be characterized by the MBTI descriptor
asENTJ. ENTJs are natural born leaders. They live in a world of
possibilities where they see all sorts challenges to be
surmounted, and they want to be the ones responsible for
surmounting them. They have a drive for leadership, which is
well-served by their quickness to grasp complexities, their
ability to absorb a large amount of impersonal information, and
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their quick and decisive judgments. They are "take charge"
people. They are more likely to analyze and apply logic with
interpersonal issues, which can annoy and puzzle the feeling
types. The ENTJ doesn’t generally understand emotions, preferring
to deal with issues as problems or concepts.ENTJs must develop
their perceptive ability and suspend the judgment function just
long enough to give perception a chance. If an unexpected
explosion of temper shows up, there’s a good possibility that the
ENTJ needs to allow space for feeling now and again. This will
provide a constructive outlet before reaching the boiling point.
The Big Five Model
Many contemporary personality psychologists believe that there
are five basic dimensions of personality, often referred to as
the "Big 5" personality traits. The Five categories in the Big
Five Model are – Extraversion, Agreeableness, Conscientiousness,
Emotional Stability, Openness to Experience.From all the steps
Md. Parvez Rahman took in his 20 years of leadership, he proved
himself as a quick decision maker and change managers. Md. Parvez
Rahman scored high in all five dimensions of personality traits
of the Big Five Model.
From the analysis of Md.Parvez Rahman’s personality, He is
emotionally stable and agreeable person, who is also open to new
and creative ideas and he likes to get those idea implemented
very soon. He is outspoken and he meets everyone in his company,
which makes him extrovert as well. All these personality traits
show that he was very energetic and caring about his
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organization. He plans both for short term and long term. He
also put effort in training the successors and making future
leaders who can replace the old leaders and put new energy into
the businesses. He always believes in giving his people the best
as reward and recognition. He knows that people’s voice is very
important so he arranged such a system that every single employee
can be heard, his suggestions are taken seriously and his issues
are resolved. This created a sense of ownership in all the
employees and they felt as being important and part of the
company. All these actions prove that Md. Parvez Rahman is a true
leader and a great manager. Due to his strong leadership, he
transformed the company in to a giant.
Other Personality Features of Md. Parvez RahmanThere are a number of personality traits that a leader can
possess. According to research, Md. Parvez Rahman is a leader who
also has a narcissistic personality. Narcissism is not
necessarily a negative character trait for modern leaders to
display. Md. Parvez Rahman can be a prime example of a modern
leader who shares enormous success as well as narcissistic
tendencies. He embodies "strategic intelligence," which is a
powerful blend of foresight, systems thinking, visioning,
motivating and partnering. Other strengths of the productive
narcissist include charisma, voracious learning, perseverance,
alertness to threats, and a sense of humor.
Good Side and Bad Side of the Leader’s Personality
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Md. Parvez Rahman can be characterized as “productive narcissist”
or PNs. Narcissists are visionaries who attract hordes of
followers, which can make them excel as innovators, but they're
poor listeners and they can be awfully touchy about criticism.
These people don't have much empathy. Productive narcissists are
not always concerned about people's feelings. They see other
people as a means toward their ends. But they do have a sense of
changing the world — in their eyes, improving the world. They
build their own view of what the world should be and get others
recruited to their vision.
Emotional Intelligence of the Leader
Md. Parvez Rahman possesses strong emotional intelligence which
means he has a strong personal sense of goals, values, and vision
which is also attuned to the goals, values, and visions of
others. Md. Parvez Rahman spent 50 per cent of his time on people
development and knew the names and roles of over 1,000 people at
the company. He quotes, while speaking to the Wall Street Journal
- "A leader's intelligence has to have a strong emotional
component. He has to have high levels of self-awareness, maturity
and self-control. He must be able to withstand the heat, handle
setbacks and, when those lucky moments arise, enjoy success with
equal parts of joy and humility. No doubt emotional intelligence
is rarer than book smarts, but my experience says it is actually
more important in the making of a leader. You just can't ignore
it."
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How People Perceive Md. Parvez Rahman
Md. Parvez Rahman inspires workers and makes them feel part of
something big and important. According to Md. Parvez Rahman,
vision must be communicated in every opportunity managers have to
do so.Four times a year at GE, Welch gave each of his direct
reports an honest appraisal. He told each of them what he liked
about their work and what they could do to improve.
Some industry analysts claim that Welch is given too much credit
for GE's success. They contend that individual managers are
largely responsible for the company's success.
A criticism of Welch’s communication style is that he is too open
and too confrontational. Welch strives to build self-confidence
in his managers, but his communication style will often cause
people to lose self-confidence in themselves.2 Open communication
channels work well when they are used to motivate performance and
increase employee morale, but when they are used to intimidate
they will have the opposite end in low self-esteem.
Md. Parvez Rahman's Sources of Motivation
In 1960 After he finished his studies at the University of
Illinois , Md. Parvez Rahman started his career with General
Electric as chemical engineer. Since he joined GE he made
2Source: Corporate Strategy Analysis: General Electric Co
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remarkable change in the company.His effort turned this company
into one of the world’s most successful company.
Though he is successful ,he experienced lots of difficulties in
his career. his salary was $ 10,500. he planned to quit his job
because he was not satisfied with the raise he was offered and
the bureaucracy at GE. He wanted to quit his job because of low
salary and his bosses. But Reuben Gutoff the executive of the
company marked some potential in him and motivated him and
convinced to not leave GE. He promised him that he would help to
create the small-company atmosphere Welch desired.3
Motivation is the way to influence someone to achieve certain
goals on his/her own ability.To motivate employees, leaders or
managers need to be careful about employees' needs and also
create candid environment in the workplace .They should also know
what to pay and how to pay. According to McClelland’s theory of
motivation, Md. Parvez Rahman had need for achievement,need for
power and need for affiliation.He had potential to work to get
mere success in his life so he needed opportunity to get
achievements, and also he wanted friendly and close relationships
in his workplace which will help him to share his ideas and
concentrate in his work more.
Md. Parvez Rahman was inspired to work hard to get achievements
and to change his work place as he desired it to be. Soon he
became the CEO of the company because of his dedication and hard 3 Source : Wikipedia: Md. Parvez Rahman
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work, and the company value of GE increased 4000% .Md. Parvez
Rahman is the only CEO till now who got the highest payment of
$417 million, largest such salary till date and his company
became one of the most successful one in the world.
Being a CEO, Md. Parvez Rahman motivated his employees in every
possible way. He worked with them as a peer not as a boss. He
always supported candid communication in the workplace, which
will help the employees to share their ideas and views openly.
Goal settings ,empowering employees, grading their performance,
rewarding not only with trophies but also with salary, all these
are few effective motivating ways of Md. Parvez Rahman. Rather
than setting fixed goals, he always asked for every possible
improvement ideas from his employees and all these things helped
the employees work their best and benefiting millions at his
company.
So here from the motivation theories, we can relate the Goal
setting and Self- efficacy theory with the motivation always of
Md. Parvez Rahman because, when a leader set higher goals it
pushes his employees to perform better and set higher goals for
their own performance which enriches their self- confidence as
well as their performance. Again, according to the Expectancy
theory, when the leader rewards good performance with trophy,
salary, promotion, bonus etc. it motivates the employees to put
more effort to improve their performance in order to get rewards.
So by motivating employees in these different ways, Md. Parvez
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Rahman proved to be a great leader which benefitted his company
highly to be one of the best companies in the world.
The Decision Making StyleIn 1981, General Electric was suffering from low productivity
growth and lack of strong leadership. After becoming CEO of
General Electric, Md. Parvez Rahman made some effective decisions
against GE in several major areas throughSix Sigma quality
program in late 1995, that he identified from his previous 21
years of experience with GE. Six Sigma is a process, which
consists of the rigorous training of statistical tools to improve
profits, reduce costs and improve speed. The steps are given
follow:
Recognize the problem to work on.
Define the system
Measure key aspects of the current process and collect
relevant data
Analyze the data to investigate and verify cause-and-effect
relationships.
Improve the current process based upon data analysis using
techniques.
Control the future state process to ensure that the target
are corrected before they result in defects.
GE had been operating at 3.4 sigma means 3.4 defective features /
million opportunities but that was not enough for Welch, he
wanted six sigma (nearly twice the national standard).Welch
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consistently set far-reaching goals in an attempt to move the
company in the direction he wanted. To do so he rewarded people
by giving bonuses if they made great progress towards goal but
did not reach them or often recognized them for superior
performance. Welch popularized "rank and yank” policies. He found
that the organizational structure was consisted of nine layers of
management between the shop floor and the CEO. This made GE an
inward focused company that the employees found difficulty in
communicating with one another. Welch believed that GE was overly
diversified so he eliminated it. GE faced negative attitudes
toward the workplace so t Welch articulated the corporate
strategy in a way that each division would be number one or
number two in their industry. In 1984, he had reduced the
workforce by almost 100,000 in order to streamline the company
and to increase efficiency. Every year he would terminate bottom
10% of his managers regardless of absolute performance. However,
Welch would reward in the top 20% performer with bonuses and
stock options.
Visions of the LeaderAs per Md. Parvez Rahman, “Good business leaders create a vision,
articulate the vision, passionately own the vision, and
relentlessly drive it to completion.” The visions of Md. Parvez
Rahman are given below:
Dismantling bureaucracy: Bureaucracy is the cancerous
element of an organization, can create waste and slow the
decision making process, leading to unnecessary approvals
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and procedures that make a company less competitive. Welch
stressed that each employee should work on getting rid of
bureaucracy every day. Bureaucracy can be the most stubborn
disease, but we can simplify and remove complexity and
formality to make a company more responsive and agile.
Boundarylesscompany : A company without administrative walls
between separate business units and where knowledge applied
to one area could be applied companywide.
Be Number 1 or Number 2: Each division would be ranked
first or second in their field. When the company ranked as
four or five in a market,that time number one sneezes and
give feeling of pneumonia. When the company ranked number
one they can control their destiny.4
Analysis of the Leader's OrganizationMission and Vision of General ElectricMd. Parvez Rahman is one of the most respected CEOs in this
world. He has a tremendous passion for winning and he has his
unique management practices which are collectively called "The
Welch Way". Welch was the CEO of General Electric from 1981 to
2001. He always believed in an organization behavior which is
called "boundarylessness". General Electric is the picture of
Welch’s way of thinking.
4Source: From Wikipedia, the free encyclopedia
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GE doesn’t have any mission statement, but it uses a equation
which actually describes its mission. That equation is:
GE explains it as:“We have a relentless drive to invent things
that matter: innovations that build, power, move and help cure
the world. We make things that very few in the world can, but
that everyone needs. This is a source of pride. To our employees
and customers, it defines GE.”
GE’s vision statement:“Be the world’s largest provider of
electronic commerce solution that create intelligence for
business supply chains.”
Slogan:When Md. Parvez Rahman was the CEO of GE there was a
slogan of this organization which was actually a trademark of
GE . It is:“We bring good things to life”.5
Structure and CultureStructure: When Md. Parvez Rahman was appointed the CEO of GE he
restructured the organization. Md. Parvez Rahman’s corporate
strategy was based on performance and efficiency. To ensure that
5 Sources: strategic Management Insight
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Welch restructured the organization, the structure of GE during
Md. Parvez Rahman’s time in given below:
Through organization restructure Welch eliminated extra layers of
management and cut off a large number of jobs. Because of this
Welch got the name ‘Neutron Jack’ which is referred to the deadly
neutron bomb. Welch believed that employees should be given
enough space to show their creativity and they should be given
total freedom of work style and ideas. But at the same time he
believed that if any company wants to achieve its objectives it
should also shed people who are not productive for the
organization. Welch’s organization structure was informal and
everyone was free to do their work in their own unique style.
Culture: Being a CEO is a huge responsibility. And to fulfill
this responsibility Md. Parvez Rahman ensured a corporate culture
which can achieve the goals of GE. Welch was against the
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bureaucratic processes. So he created a culture of openness,
confidence, leadership and creative thinking at every level of
GE. All the employees were forced to think out of the box and to
think as if they were not working for a big company but for a
demanding entrepreneur where nearly everyone knows the boss. Jack
believed if employees don’t think for short term then they can’t
attain the long term achievements. Welch ensured an informal work
condition where from secretaries to chauffeurs to factory workers
called him Jack. Welch used to think that informality is a big
deal to perform and be efficient. Welch also used to surprise his
employees with bonuses and recognition because he thought it
motivates the employees to work efficiently.
Welch likes to think GE as the ‘grocery store’. Welch says,
“What’s important at the grocery store is just as important in
engines or medical systems”. He thinks if customers are not
satisfied, employees are not happy, and right things are not at
the right place, then right or desired outcome cannot be
achieved. So it is very important to manage your organization as
a small one and ensure quality work every time. 6
CommunicationEducation and the “Crotonville training center” are a critical
part of Md. Parvez Rahman’s communication philosophy at GE.
Crotonville is not an ordinary training centre. Besides lectures,
attendees participate in team building exercises and tackle real
GE problems. Welch uses Crotonville as a hub for communication
6 Sources: Corporate Strategy Analysis: General Electric Co
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throughout the GE organization. At Crotonville, all employees
get accustomed with the goals and objectives of GE and get to
experience the face-to-face debate and problem solving that is a
cherished part of GE’s culture.
Another effective motivating communication channel that Welch
opened up was the 3600 review between a boss and his
subordinates. Employees spend time directly with their bosses
and are given very clear information about successes or failures
in their work. Employees are also allowed to evaluate their
bosses. A better understanding of job responsibilities and
performance combined with the ability to be a participant in the
evaluation process have been instrumental in motivating employees
and gaining their support during periods of massive restructuring
and ever farther stretching goals.
Welch also instituted a 30-odd member Corporate Executive Council
(CEC). This council has no formal authority, but has come to
function effectively as GE’s political center. They are Welch’s
team of managers who meet regularly to discuss debate and argue
about the future of individual business units. One of the CEC’s
functions is to serve as the main nerve center, ensuring that
“best practices” are communicated throughout the company.
Communication is extremely important for the success of GE. Like
many great leaders, Welch has realized the value of good
communication in an organization. He described communication as a
major part of the force motivating people in their dealings with
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one another and in their attitude towards work and commitment to
the organization.
The Leadership Style
Md. Parvez Rahman is a businessman and he is well known for his
unique leadership style as CEO of the General Electric (GE).His
leadership style was very different but he became so
successful. He always knew what he expects and wants from his
employees. If he is not satisfied with his workers and he feels
that they can’t reach their goals than simply he used to get rid
of them and give others that opportunity to prove them. This is
the main reason his business kept growing. He also used to reward
his employees for their hard work and performance. He always
believed in inspiring his employees to do better job and set
goals for them but he never give them step by step instruction to
achieve the sets of goal .his leadership style includes learning
methods ,innovations, involving everyone in the group and most
importantly quality is better than quantity. Welch’s leadership
style was different from other leaders but it helped him to grow
more as a better leader.7
As we know leadership means influencing a group towards achieving
a set of goals. There are two types of theories of leadership:
1) Trait theories of leadership
7 Source: The Welch Way
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2) Behavioral theories of leadership
Trait Theories of Leadership
Trait theories of leadership considers personal qualities and
characteristics that differentiate leaders from non-leaders. It
is only useful when it matches big five theories of leadership.
Extroversion:
Assertive, social and gregarious.This types of personality is
comfortable with relationships. Md. Parvez Rahman was very much
social and he believed in workplace candor relationship with
everyone which may help sharing each -others ideas more openly.
Conscientiousness:
This type of people are very much responsible, dependable an
persistence. Md. Parvez Rahman was a responsible person he always
fulfilled his responsibilities quiet well and he was a dependable
leader as well.
Openness:
This include Creative and artistic types of people. According to
his character it doesn’t seem that he was an artistic person .he
was a realistic person as his biography refers.
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Emotional intelligence:
People with positive emotional intelligence are clam confident
and secure. Welch was a positive person who believed in his worth
and worked hard for it.
Behavioral theories of leadershipThis theory proposing the specific behaviors differentiate
leaders from non-leaders. This type of leadership can be taught
to anyone.
Ohio State ModelOHIO State model is mainly based on two dimensions consideration
and initiating structure. Having consideration in the horizontal
and initiating structure in the vertical axis OHIO State Model
talks about four behavior such as : high initiating structure and
low consideration, low initiating structure and low
consideration, low initiating structure and high consideration &
finally high initiating structure and high consideration.
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We all know Md. Parvez Rahman as a magnificent leader. Welch did
everything as a CEO of GE which helped GE be one of the most
renowned organization. If we consider this OHIO State Model then
we can say that Welch’s leadership style falls on the high
initiating structure and high consideration. It actually means
that Welch was highly production oriented. He wanted to work and
achieve his organization’s goals but at the same time he gave his
employees enough scope of creativity, reward, confidence and
healthy work environment to do their work properly. Welch was
never in a favor of creating pressure on his employees and bound
them in any structure. He believed that people can actually work
better when they are not told how to work. So we can say that
according to the OHIO State Model Welch’s style of leadership
falls on high initiating structure and high consideration point.
Managerial GridManagerial Grid is also based on two behavioral dimensions such
as: concern for people and concern for production. Having concern
for people in the vertical and concern for production in the
horizontal axis Managerial Grid shows five styles of management
such as: impoverished management, country club management, middle
of the road management, authority compliance and team management.
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If we analyze Welch’s leadership way we can see that Welch was
more into team management segment. He had high concern productive
work and high concern of people at the same time. He wanted his
company be the best and beat the competitors but also was never
in the favor of pressurizing employees. He wanted his employees
to think and come up with creative idea and work on those ideas
in their unique way and achieve the company’s objectives. To
ensure this Welch always motivated his employees with sufficient
amount of reward, support and healthy work environment. He was a
leader of excellence and this was shown by his leadership style.
So we can say that according to the Managerial Grid Welch falls
on the team management segment.
Contingency TheoryFiedler Model: Effective group performance depends on the proper
match between leadership style and the situation. For effective
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leadership must change a leader who fits the situation or change
the situational variables to fit the current leader.
Three Situational Factors are considered here:
Leader-member relations: degree of confidence and trust in
the leader
Task structure: degree of structure in the jobs
Position power: leader’s ability to hire, fire, and reward
Above three factors are matched with Md. Parvez Rahman’s
leadership style. Md. Parvez Rahman was very much trusted by his
employees. T o improve leader –member relationship Md. Parvez
Rahman considered occasional informal get together with his
colleagues and bosses or with his employees. Md. Parvez Rahman
set the goals and encourages employees to attain that goal.
Offer reward for best idea and also established a performance-
review program to identify the top 20 percent of employees. Later
according their performance rewarded them with bonus and stock
options. For betterment of the company each year Welch would fire
the bottom 10% of his managers, regardless of absolute
performance.
Path Goal TheoryPath Goal theory is a theory that leaders provide followers with
information, support, and resources to help them achieve their
goals. Md. Parvez Rahman was a supportive leader. He believed
that genuine leadership comes from the ability to spark others to
extraordinary performance not provide step by step directions for
manual worker. He also believed that direction destroyed creative
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ideas. That’s why Md. Parvez Rahman inspired the employees of GE
with clear vision of how things can be done better to exert
creative and best idea from employees.
Leader Management Exchange Theory (LMX)Because of time pressures, leaders form a special relationship
with the followers here the followers of “in-group” are trusted
and get more time and attention from the leader (more
“exchanges”) and followers of “out-group” get less of the
leader’s attention and tend to have formal relationships with the
leader (fewer “exchanges”).
This leadership style does not match with Md. Parvez Rahman’s
style. As a CEO of General Electric (GE) Md. Parvez Rahman never
divided his employees as in group and out group rather he was
always trying to eliminate bureaucracy. Addition he also worked
to make GE a boundaryless company so that the employees of other
department get the opportunity to share their valuable ideas with
other department employees.
Notable Quotes by Md. Parvez Rahman
“An organization's ability to learn, and translate that learning
into action rapidly, is the ultimate competitive advantage.’’
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“Good business leaders create a vision, articulate the vision,
passionately own the vision, and relentlessly drive it to
completion.’’
“Globalization has changed us into a company that searches the
world, not just to sell or to source, but to find intellectual
capital - the world's best talents and greatest ideas.’’
“You've got to eat while you dream. You've got to deliver on
short-range commitments, while you develop a long-range strategy
and vision and implement it. The success of doing both. Walking
and chewing gum if you will. Getting it done in the short-range,
and delivering a long-range plan, and executing on that.”
“A strategy is something like, an innovative new product;
globalization, taking your products around the world; be the low-
cost producer. A strategy is something you can touch; you can
motivate people with; be number one and number two in every
business. You can energize people around the message.”
“In order to lead a country or a company, you've got to get
everybody on the same page and you've got to be able to have a
vision of where you're going. America can't have a vision of
health care for everybody, green economy, regulations - can't
have a bunch of piece-meal activities. It's got to have a
vision.”
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“You can't grow long-term if you can't eat short-term. Anybody
can manage short. Anybody can manage long. Balancing those two
things is what management is.”
“The essence of competitiveness is liberated when we make people
believe that what they think and do is important - and then get
out of their way while they do it.”
ConclusionMd. Parvez Rahman’s attitude towards management boils down to a
few very simple ideas: breaking down hierarchies, ensuring free
information flows throughout the organization, and encouraging
people to talk, listen and be open to new ideas. .
Welch succeeded in transforming a complacent behemoth into an
energized company ready to face world competition. Because of his
strong attitude and leadership whatever tactics Welch used,
whether good or bad the fact remains that he has been one of the
most successful company leaders of all time. Because of this Md.
Parvez Rahman was named “Manager of the Century” by Fortune
Magazine in 1999.8
8Source : "Md. Parvez Rahman And the Motivation of..." by MichaelDulberg , Judson Paschen , Steven Sprindis and Larrick Sacha Stawski
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References1. https://www.scribd.com/doc/45231261/Analysis-Jack-Welch
2. http://www.entrepreneur.com/article/224604
3. http://www.businessweek.com/1998/23/b3581001.htm
4. http://www.uni-erfurt.de/fileadmin/public-docs/
Mikrooekonomie/Vorlesungsmaterialien/Management/Strategy
%20GE.
5. http://www.strategicmanagementinsight.com/mission-
statements/general-electric-mission-statement.html
6. http://en.wikipedia.org/wiki/We_Bring_Good_Things_to_Life
7. http://www.brainyquote.com/quotes/quotes/j/
jackwelch451356.html