Courier Training Framework
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Courier Training Framework
What is it?
Scenario
Scenario
You are couriering a large painting to a venue overseas. When you arrive at the venue, despite having been assured the crate will fit through the entrance, at the pivotal moment it becomes clear there has been a miscalculation. The crate does not fit and there is no other access point. This is the last work to be installed, and the press launch is in a few hours. Oh, and its snowing. What are you going to do?
What were the origins?
15 European Countries
How did we go about the task?
What were the aims?
© Museum of London
© Henry Grant Collection/Museum of London
© Moderna Museet
© Museum of London
© Museum of London
© Robert Rauschenberg/Untitled Press, Inc.
© Rijksmuseum
Voting
1. How many courier trips have you made?
A. I have not been a courier
B. 1-5 trips
C. 5-20 trips
D. 20+ trips
2. Have you ever felt out of your depth (or comfort zone) on a courier trip?
A. Yes
B. No
C. Not applicable
3. Does your institution have a formal training programme for couriers?
A. Yes
B. No
C. Not applicable
4. Have you ever hosted or worked with a courier who did not appear to be trained in the fundamental duties you would expect of a courier (e.g. condition reporting, overseeing installation, unpacking/packing their own object)?
A. Yes
B. No
C. Not applicable
5. How is the courier chosen in your organisation?
A. Primarily based on the needs of the object (e.g. if fragile a conservator, if a complex installation a technician/art handler)
B. Primarily based on the needs of the staff (e.g. the curator because they need to undertake other research at the destination)
C. Primarily as a sign of status/reward (e.g. the Director/Curator/A.N.Othertake all the best courier trips)
D. Other
E. Not applicable
6. How flexible is your organisation in its approach to couriering?
A. We always send our own courier with every loan
B. We consider/agree to sharing couriers in some cases
C. We consider/agree to waiving couriers in some cases
D. We both share and waive couriers in some cases
E. We don’t send a courier with any of our loans
F. Not applicable
The Strategy
The Framework
“The courier is representing the organisation at all times, but normally at the borrowing venue’s cost (which is often a significant amount therefore it is vital to both understand and fulfil the requirements of the role of courier).”
Components
1. Setting the scene2. What is a courier?3. Preparing the courier4. Preparing the loan5. How to read the condition report6. The journey...7. At the venue8. Dealing with the unexpected9. From courier training to trained courier10. Courier dos and don’ts11. Defining a courier: Courier Essentials12. How to choose the best courier for the job?
The Presentation
The Courier Manual
“Check that the unpacking area is ready (tables set up –lighting in place etc), and that the display area is ready (walls painted and off-gassed, plinth in position, case open, etc).”
Supporting documents
Building in collaboration
Reach
Future?
Evolve, Refresh, Collaborate
Download the Framework!
www.nederlandseregistrarsgroep.nl/information.html
www.ukregistrarsgroup.org/resources/
ContactDesirée Blomberg: [email protected]
Wendela Brouwer: [email protected]
Kathy Richmond: [email protected]
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