ULB MÜNSTER Cost Management in Academic Libraries "It is an unusual business that cannot say how much it costs to deliver any of its products; and I do not believe we will continue to get away with it." (J. Stephen Town) Roswitha Poll University and Regional Library Münster
Cost Management in Academic Libraries. "It is an unusual business that cannot say how much it costs to deliver any of its products; and I do not believe we will continue to get away with it." (J. Stephen Town). Roswitha Poll University and Regional Library Münster. - PowerPoint PPT Presentation
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ULB MÜNSTER
Cost Management inAcademic Libraries
"It is an unusual business that cannot say how much it costs to deliver any of its products; and I do not believe we will continue to get
away with it."
(J. Stephen Town)
Roswitha PollUniversity and Regional Library Münster
ULB MÜNSTER
Reasons for Cost Management• General demand for transparency of costs• Justification of expenditure
• Dwindling resources• Rising prices• New tasks and products in libraries
• What we could answer exactlyThe price of every document acquired or of
one PC bought
• What we cannot answerHow much for one issue?Or for one reference question answered?
How much does a student of philosophy cost per year?
ULB MÜNSTER
What we count by now • Income (from different sources)• Expenditure
– on collection building and maintenance– on automation– on the operating of the library– on staff
The new International Standard for Library Statistics (ISO FDIS 2789) contains many differentiations as to expenses, especially with regard to electronic media
But it is all "expenses", and that means items that appear on bills or staff payrolls
ULB MÜNSTER
"Costs" are another thing
The recources consumed for one product• can originate in different departments of the
library (document delivery)• can occur outside the library (central heating)• even outside the institution (regional office for
staff payrolls)• can stretch over several years (depreciation)
The consumption of resources to acquire, produce ormaintain goods or services within a defined period
14 Newspaper dept. 24 Subject catalogue 34 Reading rooms 44 Book preparation (binding unit, bindery, technical processes)
64 Preservation (incl. newspaper microfilming)
15 Integr. processingof deposit copies
35 Information 45 Stacks 65 Projects
16 Gift and exchangedept.
36 Entrancecontrol (foyer)
46 Janitor services
17 University publ.dept.
47 General traffic and technical areas
ULB MÜNSTER
Analyzing the processes: Circulation
CostCenters
CostTypes
ProcessesProcesses
Products
CIRCULATION
Recording loansRecording loans
Cancelling loansCancelling loans
Issuing user cardsIssuing user cards
Monitoring loan periodsMonitoring loan periods
Account of finesAccount of fines
Delivery in electronic formDelivery in electronic form
etc.etc.
ULB
442Processes
ULB MÜNSTER
Analyzing the processes: Subject librarians
CostCenters
CostTypes
ProcessesProcesses
Products
SUBJECT
LIBRARIANS
Process 1: Subject cataloguingProcess 1: Subject cataloguing
• Percent of staff time: 17,6 %• Process time: 3 man years• Process time: 4.467 hours• Process costs: 477.221 DM• Number of documents catalogued: 14.635• Unit costs: 32,60• Time per unit: 18 Min.