Cost Effective Office Design: David J. Ahearn, DDS • Pacific Dental Conference, 2019 • Vancouver, BC You can create a beautiful, comfortable and highly productive practice on a budget that works for YOU. Save space, reduce cost and streamline workflows through smarter design strategies – all while increasing the sense of spaciousness and improving the patient experience. You will leave knowing how to refine the vision of your future practice, layout the steps needed to bring it to life, and how to affordably create an office that will exceed both your goals and your patients’ expectations. In this course, we will discuss the following topics and provide solutions: • Create a clear outline of objectives for your new or improved practice design. • Learn the 17 principles of an attractive, comfortable and highly productive office. • Markedly reduce the costs to create a great new practice while providing better patient care. • Create the capacity to grow to unexpected heights. • Gain new and exciting insights into what today’s most successful practices are doing right now. Dr. David Ahearn is first and foremost a full time practicing dentist. Although located in a rural town, his office ranks among the nation’s most productive practices. Trained in prosthetics at the University of Michigan, Dr. Ahearn, like many of us, struggled to reconcile his desire for the highest quality possible with the requirements for practice success. His discovery of the principles found in the Toyota Production System in the early 90’s – and his subsequent application of them to dentistry – began a quality and productivity revolution that is at the heart of his design work. He is the founder of Design/Ergonomics, the nation’s largest independent dental office design firm, as well as Ergonomic-Products, a manufacturer of high-productivity, ergonomically sound dental equipment. Both companies work with doctors across North America to design and equip comfortable, productive and highly cost effective practices. Dr. Ahearn has held faculty positions at both the University of Michigan and NYU’s College of Dentistry, and was a founding member of the ADA’s Ergonomics Subcommittee. He is a frequent lecturer and contributor to numerous dental publications, including multiple chapters in the current edition of the ADA’s Practical Guide to Dental Office Design. Thank you for joining us in Vancouver! www.desergo.com www.ergonomic-products.com www.dental-reboot.com CEOD Handout 3_1_19
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Cost Effective Office Design:
David J. Ahearn, DDS • Pacific Dental Conference, 2019 • Vancouver, BC
You can create a beautiful, comfortable and highly productive practice on a budget that works for YOU. Save space, reduce cost and streamline workflows through smarter design strategies – all while increasing the sense of spaciousness and improving the patient experience.
You will leave knowing how to refine the vision of your future practice, layout the steps needed to bring it to life, and how to affordably create an office that will exceed both your goals and your patients’ expectations.
In this course, we will discuss the following topics and provide solutions:
• Create a clear outline of objectives for your new or improved practice design.• Learn the 17 principles of an attractive, comfortable and highly productive office.• Markedly reduce the costs to create a great new practice while providing better patient
care.• Create the capacity to grow to unexpected heights.• Gain new and exciting insights into what today’s most successful practices are doing
right now.
Dr. David Ahearn is first and foremost a full time practicing dentist. Although located in a rural town, his office ranks among the nation’s most productive practices. Trained in prosthetics at the University of Michigan, Dr. Ahearn, like many of us, struggled to reconcile his desire for the highest quality possible with the requirements for practice success. His discovery of the principles found in the Toyota Production System in the early 90’s – and his subsequent application of them to dentistry – began a quality and productivity revolution that is at the heart of his design work.
He is the founder of Design/Ergonomics, the nation’s largest independent dental office design firm, as well as Ergonomic-Products, a manufacturer of high-productivity, ergonomically sound dental equipment. Both companies work with doctors across North America to design and equip comfortable, productive and highly cost effective practices.
Dr. Ahearn has held faculty positions at both the University of Michigan and NYU’s College of Dentistry, and was a founding member of the ADA’s Ergonomics Subcommittee. He is a frequent lecturer and contributor to numerous dental publications, including multiple chapters in the current edition of the ADA’s Practical Guide to Dental Office Design.
Thank you for joining us in Vancouver! www.desergo.com www.ergonomic-products.com www.dental-reboot.com
The Problems with the Operatory of Today1. It’s Too Big2. Things are out of reach - yet there’s not enough space.3. It’s too expensive.
Room Centric vs Office CentricOne of the greatest areas of confusion in designing, outfitting and using a dental office revolves around the concepts of how a practice plans to deploy and resupply equipment and materials.
Room Centric - all rooms are stocked identically with all inventory and equipment. This is sus-tainable (if not ideal) with 3 or fewer rooms. Beyond that, the system breaks down, materials are difficult to locate, and inventory/reordering becomes problematic and error-prone.
Office Centric - Office Centric thinking, planning, design and practice is based upon LEAN Pro-duction techniques and builds on the knowledge and experience of many manufacturing sectors well beyond healthcare.
Supplies are kept in a central Sterilization/Inventory/Resupply area. Restocking is accomplished by modular bins and tubs holding 1+ week’s worth of operatory materials, placed in the treatment room, as close to the zone of production as possible. These materials are determined by your most common procedures (your “90% Profile”). Less common procedures are supplied as need-ed via specialty tubs and/or mobile deployment carts.
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FIRST FLOOR PLAN5338 SQ. FT.334 SQ. FT. PER TX. RM
Two Ergonomically Sound Solutions for Staging Supplies for Delivery
Operatory Lighting1. What Your Patients Need Lighting has a significant impact on the
way we perceive a space.
2. What YOU Need a. Great Intraoral Lighting b. Great Task Lighting
- That is not spread all around the room!
4 Treatment Room Design
Two Productive Ways To Equip A Treatment Room
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Treatment Room Design206
Treatment Room Design
Two Productive Ways To Equip A Treatment Room
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“Over the Patient” “Over the Head”
Treatment Room Design
Clinical & Threatening
Open & Inviting
New technologies employ oriented LED strips and custom lenses to channel light output up, where it is reflected off the ceiling and walls. This results in full-room lighting that is brighter, creates a greater sense of spaciousness and reduces eye-strain.
Traditional fixtures direct light straight down, which creates very uneven illumination, and makes the room feel smaller. The resulting hot-spots and glare cause discomfort for your patients, who are forced to look directly at the light source.
New technologies employ oriented LED strips and custom lenses to channel light output up, where it is reflected off the ceiling and walls. This results in full-room lighting that is brighter, creates a greater sense of spaciousness and reduces eye-strain.
Traditional fixtures direct light straight down, which creates very uneven illumination, and makes the room feel smaller. The resulting hot-spots and glare cause discomfort for your patients, who are forced to look directly at the light source.
Traditional Tube Lights Reflected Light Fixtures
Clinical & Threatening Cozy & Inviting
Treatment Room Design
Clinical & Threatening
Open & Inviting
New technologies employ oriented LED strips and custom lenses to channel light output up, where it is reflected off the ceiling and walls. This results in full-room lighting that is brighter, creates a greater sense of spaciousness and reduces eye-strain.
Traditional fixtures direct light straight down, which creates very uneven illumination, and makes the room feel smaller. The resulting hot-spots and glare cause discomfort for your patients, who are forced to look directly at the light source.
New technologies employ oriented LED strips and custom lenses to channel light output up, where it is reflected off the ceiling and walls. This results in full-room lighting that is brighter, creates a greater sense of spaciousness and reduces eye-strain.
Traditional fixtures direct light straight down, which creates very uneven illumination, and makes the room feel smaller. The resulting hot-spots and glare cause discomfort for your patients, who are forced to look directly at the light source.
1. The principle of performance equipping is immutable... You Can’t Use What You Can’t Reach!
2. You have significant control over construction costs
3. It’s pretty easy to blow a lot of money
4. The best time for most businesses to grow is in the middle of a downturn. With all of the challenges that we have in dentistry, the simple fact is that you don’t have to outrun (have a better value proposition than) the entire profession… You simply need to outrun your neighborhood.
6. There are (at least!) 17 principles that determine a great architectural design. Just get these right.
7. Office resupply strategy is a critical decision
8. There is a new and even more significant math for larger offices... and it looks very attractive.
9. Whoever you get to design & build your next office - make sure they understand there’s a system to it… and if they don’t nail all the elements, you’ll pay too much and it won’t produce enough.