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Cost Sensitivity, Recognitionand Allocation for Construction
Insurance & Risk
C2 : Cost of Risk Dynamics in 60
Minutes or Less
Charlie Woodman, CPA
Caroline Keonraad, CPCURisk Finance Advisory
Willis National Construction
2012 Willis Construction Risk
Management Conference
September 20, 2012
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2
Intro
With increased competition, the dynamics of the bidding process is
becoming more critical as are the recovery of costs where allowed
Insurance and risk management costs are a significant and, often, highlyvariable element in project profitability, especially where loss retentionsare assumed and insurance rates are in specific or cyclical flux
Establishing realistic risk cost ranges provides greater flexibility in jobcosting / traditional costing to aggregate levels erodes competitiveness
Components to always consider and factor into a costing rate:
Program costs with ultimate expected and adverse loss performance
Un(der) insured high severity adverse loss risk margins
Insurance renewal fluctuations especially where projects are long-term
Insurance program minimums and exposure-based premium adjustments
Administrative and internal risk management costs
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Construction Industry Somewhat Unique
All value is added to the engineering and construction process by
managing risk Two broad categories of risk
Fortuitous: Insurance Costs
Commercial/Technical
Managing commercial and technical risk is what engineers andcontractors do best
Design / Cost / Schedule / Quality
Subcontractor performance
Some engineers & contractors also manage fortuitous risk well andincrease their margins at both the corporate level and the project level
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Risk Transfer + Risk Retention + Admin = Insurance Costs
Risk Transfer: ContractualInsurance
Property
Fixed Property
Builders Risk
Equipment
Casualty, including Legal Defense
Workers Compensation
General Liability / Casualty
Umbrella
Professional and PollutionLiability
Subcontractor Default
Risk Retentions
Deductibles
Self-insured Retentions
Un(der) insurables: Rework / Rip & Tear,
etc.
Business Risk
Legal Defense
Administration
Safety Operations
Claims and Defense Management
Compliance
Time
Transaction Costs
All These Can Exhibit Variability To Some Extent
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Discussion
Financial Recognition of Losses and Contingencies (Expenses)
Costing Dynamics
Expected Losses & Retentions
Adverse Loss Sensitivities
Severity Exposures
Insurance / Risk Transfer Costs
Internal Costs
Issues and Considerations
5
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Basic Elements of Cost of Risk: Not To Proportional Scale6
Insurance Premiums
Brokerage Commissionsor Fee
Expected Losses within
Deductible
Cost ofReinsurance,
Imbedded
Uninsured Losses
Administrative
Costs
Risk Control
Legal Expenses
Adverse Losseswithin Retention
Loss Adjustment
Expense
Taxes
Regulatory
Compliance
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7
Economics of Insurance: Typical Commercial Insurance 1st
Dollar / Guaranteed Cost
Fixed (25%-35%) Insurance Company
Overhead, Taxes,Reinsurance Cost,Commission
Profits & Investment Income Underwriting Profit and
Investment Income Accrued byInsurance Company and orReinsurer
Profits & Losses55 -75% Components of Traditional
Insurance:
Expected loss and ALAE
Taxes and regulatory fees
Overhead andadministration
Insurer selling anddistribution expense
Reinsurance andIntermediary charges
Risk Margins Surplus charges
Risk Based Capital offsets
Odd VariableRisk MarginsSurplus & RBC
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8
Insurance Program Risk Costs with Large Deductibles /
Retentions
Fixed Risk Transfer Taxes Safety & Claims
Mgmt Loss ControlAdmin & Compliance
FixedCosts
Incurred Losses: The Variable Stuff65% 90+%
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Losses: the 800 Pound Gorilla Sitting In The Corner
Make up the vast majority of insurance cost uncertainties
In Guaranteed Cost: Standard Premium including Experience Mods
In Loss-sensitive Programs : Deductibles and Retentions
Losses = Pure Loss (claimant satisfaction costs) + Loss AdjustmentExpense (loss reconciliation activity costs)
Losses and their uncertainty broken down into two (2) types
Frequency / Burning Losses: Actuarially Predictable WC / GL / AL
Admin vs Self-perform GC
Severity / Adverse / Catastrophic Losses: Tougher to Predict - PL / Comp Op / SDI Generally, loss intensity grows with time
We can measure outcomes / pose what ifs / Apply Portfolio
Approaches 9
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First: Financial Reporting of Losses for Contractors
Financial Reporting is expense recognition which is a reactive activity
Costing is a rationalization activity which is a proactive activity
Financial reporting is the responsibility of Owners, CFOs, Management,Controllers and Independent CPAs - all share the risk
Reliance by various users on financial statements:
Sureties
Banks and finance companies
Regulatory boards - licensing
Owner and prime contractor prequalification
Suppliers
Stockholders (owners)
Joint venture partners
Costing is the responsibility of various technical areas combining to
establish reasonable expectations of project costs10
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Intro To Losses
A Loss is the Paid (to date) + Claim (Case) Reserve + Incurred-But-Not-
Reported (IBNR)
What is a Loss Reserve?
Amount necessary to settle unpaid claims
Case Reserves
Claim reported but not yet paid
Assigned a value by a claims adjuster or by formula
IBNR reserves include: Most difficult to measure and justify
Reserves for claims not yet reported (pure IBNR)
Claims in transit
Development on known claims
Reserves for reopened claims
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Loss Characteristics by Line
Emergence (E) vs. Settlement (S)
A E S
A E S
Completed Ops / Defect / Statute of Repose (Included in SDI)
Workers Compensation
Automobile Liability
A
A E S
E S
Builders Risk
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Basic Loss Measurement Techniques:
Definitions
Sometimes solely Industry-based
Composite to Insurer Expectations
Loss Development Method using Historical Patterns
Triangles
Compiled to measure the changes in cumulative claim activity over time in orderto estimate patterns of future activity.
Loss Development Factor
The ratio of losses at successive evaluations for a defined group of claims (e.g.
accident year).
Loss Sensitivity Simulation (discussed later): Not Used in ConstructionThat much
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Basic Reserving Techniques:
Application of Paid LDM: Land of Actuaries.
Evaluation Interval in Months72 to
12-24 24-36 36-48 48-60 60-72 Ultimate
LDFs 1.800 1.235 1.134 1.085 1.052 1.070
Cumulative Paid Losses ($000 Omitted) Final
Accident Development Stage in Months Total
Year 12 24 36 48 60 72 Cost
1995 3,780 6,671 8,156 9,205 9,990 10,508 11,244
1996 4,212 7,541 9,351 10,639 11,536 12,136 12,985
1997 4,901 8,864 10,987 12,458 13,517 14,220 15,215
1998 5,708 10,268 12,699 14,401 15,625 16,437 17,588
1999 6,093 11,172 13,797 15,646 16,976 17,859 19,109
2000 6,962 12,532 15,477 17,550 19,042 20,032 21,435
Sample Calculations for Accident Year 2000:
At 24 Months : 12,532 = 6,962 x 1.800
At 36 Months: 15,477 = 12,532 x 1.235
or 15,477 = 6,962 x 1.800 x 1.235
Cumulative Development Factors
12 to Ult 24 to Ult 36 to Ult 48 to Ult 60 to Ult 72 to Ult
3.079 1.710 1.385 1.221 1.126 1.070
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15
Recognition of Losses: Rule
A loss or group of losses is recorded only when (FAS 5):
The likelihood of actual loss is probable, AND
The amount of the loss is reasonably subject to estimation.
If reasonable estimates of loss or losses produces a range of equally likelyoutcomes (FIN 14) book the minimum.
Treat the tail of claims-made expected losses as unlimited loss(es) regardless ifa new policy will likely be purchased.
Importance
A company cannot set aside reserves for a loss it believes might occur before it actually
happens.
If a loss occurs, a company must recognize the full value of the loss as an expense on itsfinancials in the accounting period in which it knows of the event
Actual payment reduces a reserve; should not effect earnings.
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Probability
Remote the chance of the future event
or events occurring is slight Reporting Action: Do nothing or
ID as a Risk of Business, if large,
in MD&A
Reasonably Possible the chance of the
event or events occurring is more thatremote but less than likely
Reporting Action: Disclose in
Notes
Probable the future event or events
are likely to occur
Reporting Action:
If Measurable: Book to Financials:Disclose in Notes
If Immeasurable: Disclose inNotes under Claims, Lawsuits
and Other Contingencies
16
Potential FASB changeRemote, ifsignificant, must be disclosed.
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17
Now Costing: Why Cost Accounting is So Important
It Helps In:
Bidding
Determining problem projects
Supporting change order pricing
Claims process
Reconciling job costs to financial reports
Making better decisions
Making expansion less frightening
Supporting Audits Commercial
Governmental
Tax
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Risk & Insurance Costing - Current Trends and Observations
Meet The Somes
Some contractors only include the cost of insurance premiums in their accrualmodels without loss consideration.
Some include the aggregate of total costs and loss exposure (even beyond).
A contractors Total Cost of Risk can include the following:
Insurance premium costs
Safety & loss control costs
Cost of having risk management staff
Claim costs within deductible layers
Un-recovered legal expenses
Uninsurable or self-insured risks
This trick is developing a methodology for quantifying your cost of riskwhile validating those costs for owners
And provide you a competitive advantage or wiggle room when bidding
or negotiating projects 18
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Loss(es) Severities
Expected
Losses
Unexpected Losses
Stress Losses
Costing Tolerance
Profitability At Risk
Effects of Adverse Losses on Project Profits
Loss
Probabilities
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Insurance Cost (including Loss Costs) Allocation
Project #1
Ins Cost
Allocation
Fixed ExpensesRisk Transfer PremiumsProgram Administration
SafetyBrokerage Fee
Variable ExpensesRetained Losses
Loss Adjustment Expenses
Actuarial
Expected Loss
Maximum/
Aggregate Loss
Potential Profit
Loss
Project #2
Project #3Current
Loss
Accruals
Expected
Losses
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Typical Practice: Internal vs Market-Based Costing
21
INTERNAL COST OF RISK
Risk/Coverage Insurance Allocation
Description Program Cost Cost
Workers Comp Statutory 3.2390% $1,133,639 Premium w/ $250k ded. 12.5200% $4,382,003 1st Dollar Standard Policy Premium
Deductible Funding 8.1429% $2,850,000 Deductible Loss Pic
Primary CGL $2MM/$5MM 1.3192% $461,736 Premium w/ $250k ded. 6.0083% $2,102,910 First Dollar Cost
Deductible Funding 4.1429% $1,450,000 Deductible Loss Pic
Primary Auto Liability $1MM 0.5685% $198,980 Premium w/ $250k ded. 2.1968% $768,878 First Dollar Cost
Deductible Funding 1.4286% $500,000 Deductible Loss Pic
Umbrella
1st Layer $50MM 1.7000% $595,000 Policy Premium 1.7000% $595,000 Policy Premium
2nd Layer (Excess) $25MM xs $50MM 0.3743% $131,000 Policy Premium 0.3743% $131,000 Policy Premium
3rd Layer (Excess) $25MM xs $75MM 0.2250% $78,750 Policy Premium 0.2250% $78,750 Policy Premium
4th Layer (Excess) $25MM xs $100MM 0.1589% $55,619 Policy Premium 0.1589% $55,619 Policy Premium
5th Layer (Excess) $200MM xs $125MM 0.0000% $0 Self Insured 1.0000% $350,000 Market Indications
Professional & Pollution Liab. $10MM 0.9221% $322,742 Premium w/ $100k ded. 1.1342% $396,973 First Dollar Cost
Deductible Funding 0.5590% $50,000 Deductible Loss Pic 0.1429% $50,000 Deductible Loss Pic
Professional Excess $25MM xs $10MM 0.0000% $0 Included in 2nd Layer (Excess) 0.0374% $13,100 Market Indication
Builders' Risk/DIC 0.0000% $0 Risk Transfer-Per Job 0.0000% $0 Risk Transfer-Per Job
Contractors Equip. 0.2032% $71,103 Premium w/ $25000ded. 0.2032% $71,103 Premium w/ $ 250000ded.
Deductible Funding 0.0714% $25,000 Loss Pic 0.0714% $25,000 Based on historical experience
Fiduciary Liability $1MM 0.0000% $0 Self Insured 0.0214% $7,507 Actual Cost for $1mm
Excess Fiduciary 9xs1 0.0243% $8,500 0.0243% $8,500 Market Cost for $9mm xs $1mm
Directors & Officers Liab. $10MM 0.0000% $0 Self Insured 0.2143% $75,000 Market Cost Indication for $10mm
Employee Dishonesty $1MM 0.0000% $0 Self Insured 0.0155% $5,437 Actual Cost for $1mm
Excess Employee Dishon. 4xs1 0.0189% $6,600 0.0189% $6,600 Market Cost IndicationEmployment Practices Liab. 10 0.2100% $73,500 0.2100% $73,500 Market Cost Indication
Excess Layer 65xs10 0.3429% $120,000 0.3429% $120,000 Market Cost Indication
Deductible Funding 0.2143% $75,000 0.2143% $75,000 Loss Pic
Risk Management 0.8388% $293,580 0.8388% $293,580 Department Costs
Safety Administration 2.4314% $850,999 2.4314% $850,999 Department Costs
Claims Administration 0.4514% $158,000 0.4514% $158,000
Brokers Fee 0.7971% $279,000 Per Contract with Willis 0.7971% $279,000 Per Contract with Willis
Auto Physical Damage 0.0000% $0 Self Insured $89,900 Market Cost Indication
Total: 28.3840% $9,788,748 Total Internal Cost 31.3527% $10,973,459 Total Market Cost
MARKET COST OF RISK
LimitsNotesNotes
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Lets Get Back to Cost Volatility or Uncertainty
The traditional definition of cost of risk has four basic components:
Insurance purchased
Retained losses, including claims management costs
Risk reduction initiatives Administration
= Costs to be divided by Exposures (Project Values / Total Revenues / Total Payroll)
= Assumed Insurance Rate
End of Story?
This traditional definition ignores a key component of cost of risk: thecost ofvolatility.
22
L t L k t L Ch t i ti i R t ti L l A
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Lets Look at Loss Characteristics using Retention Levels As
Illustrations
Pr o p e r t y - P r o b a b ilit y Dis t r ib u t io n
0%
2%
4%
6%
8%
10%
12%
14%
-
750,
000
1,50
0,00
0
2,25
0,00
0
3,00
0,00
0
3,75
0,00
0
4,50
0,00
0
5,25
0,00
0
6,00
0,00
0
6,75
0,00
0
7,50
0,00
0
8,25
0,00
0
9,00
0,00
0
9,75
0,00
0
10,500
,000
11,250
,000
12,000
,000
12,750
,000
13,500
,000
14,250
,000
15,000
,000
Losses / (Gains)
Probability
Unlimited $500K Retn $1MM Retn
$500,000Retention
$1,000,000Retention
UnlimitedRetention
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Multi-Risk Comparison
Pr o b a b ilit y D is t r ib u t io n s - In d ivid u a l R is k s
0%
2%
4%
6%
8%
10%
12%
14%
0
750,
000
1,50
0,00
0
2,25
0,00
0
3,00
0,00
0
3,75
0,00
0
4,50
0,00
0
5,25
0,00
0
6,00
0,00
0
6,75
0,00
0
7,50
0,00
0
8,25
0,00
0
9,00
0,00
0
9,75
0,00
0
10,500
,000
11,250
,000
12,000
,000
12,750
,000
13,500
,000
14,250
,000
15,000
,000
15,750
,000
16,500
,000
17,250
,000
Losses / (Gains)
Probability
Prop. @1MM W.C. @1MM Prod. @1MM Auto @1MM
Auto Liability
Builders Risk
Workers Comp
Professional Liab.
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Portfolio Effect
Pr o b a b ilit y Dis t r ib u t io n s - All Lin e s
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
15,000
,000
16,500
,000
18,000
,000
19,500
,000
21,000
,000
22,500
,000
24,000
,000
25,500
,000
27,000
,000
28,500
,000
30,000
,000
31,500
,000
33,000
,000
34,500
,000
36,000
,000
37,500
,000
39,000
,000
40,500
,000
42,000
,000
43,500
,000
45,000
,000
46,500
,000
48,000
,000
49,500
,000
Losses / (Gains)
Probability
All Lines- Treated as Combined All Lines- Treated as Separate
Retained Risk @ 85th Percentile -
Risks Treated In Combination
Retained Risk @ 85th Percentile -
Risks Treated In Isolation
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Loss Sensitivity Simulation
26
Outputs Item Losses at $250,000 per Occurrence
Simulation# 1
Statistics / Cell NA
Minimum 3,264,992Maximum 8,585,279
Mean 5,297,963
Standard Deviation 680,733
Variance 463,397,165,442
Skewness 0.259430
Kurtosis 3.028987
Number of Errors -
Mode 4,837,020
5% 4,231,13710% 4,427,777
15% 4,584,207
20% 4,710,057
25% 4,825,061
30% 4,916,320
35% 5,009,401
40% 5,098,429
45% 5,182,846
50% 5,271,78355% 5,356,573
60% 5,454,766
65% 5,543,744
70% 5,636,479
75% 5,738,704
80% 5,859,217
85% 5,997,048
90% 6,193,518
95% 6,475,948
Expected Losses
Aggregates usually > 95%
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Insurance Costs / Fixed Components
27
Cost elements Base case $k Minimum Most Likely Maximum Minimum Most Likely Maximum Sampled
WC Fixed 2,000 90% 100% 125% 1,800 2,000 2,500 2,050
GL / Comp Ops Fixed 5,000 90% 100% 125% 4,500 5,000 6,250 5,125
CPPI Fixed 4,000 90% 100% 125% 3,600 4,000 5,000 4,100
Builders Risk 2,000 90% 100% 125% 1,800 2,000 2,500 2,050
Umbrella 1,000 90% 100% 125% 900 1,000 1,250 1,025
TPA and 3rd Party Admin 500 90% 100% 125% 450 500 625 513
Loss Control & Safety 1,500 90% 100% 125% 1,350 1,500 1,875 1,538
Other general overhead 2,500 90% 100% 125% 2,250 2,500 3,125 2,563
Total 18,500 16,650 18,500 23,125 18,963
Use of @RISK statistics for key outputs (run simulation for these to be valid):
Probability of meeting value of 18500 15.0% 18,500
Total budget required for 95.0%confidence
19,675 95.0%
Contingency required for 95.0%confidence
1,175
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Graphic Output
28
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Dynamic Financial Modelling with Cost of Risk
I can now take
Expected Losses
Loss Variability
Severe Loss Probability and
Tolerances
Fixed Cost Variability over Time
And Combine Them Into a Range
of Reasonable Insurance Cost
Rates
C2 Process
29
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30
Special Consideration: Federal Contracting
Key regulation* for accounting for insurance costs:
Cost Accounting Standard (CAS) 416, Accounting for Insurance Costs
Cost Accounting Standard (CAS) 403, Accounting for Home Office Costs
FAR 31.205-19, Insurance and Indemnification
FAR 31.201-5, Credits
FAR 28.3, Insurance
When to evaluate your current accounting practices for insurance costs?
Contracts will be CAS covered
Contracts subject to Federal Acquisition Regulation 31.205-19, Insurance and Indemnification
*Full text of FAR clauses can be found at https://www.acquisition.gov/far/index.html
Full text of Cost Accounting Standards can be found at http://www.access.gpo.gov/nara/cfr/waisidx_01/48cfr9904_01.html
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Special Considerations & Challenges
Profitability offsetting between projects
Contract where deductibles are borne contractor; language clarity is essential
Use of insurance quotes to support insurance costs Basis Risk
Use of Loss Exposure Aggregates limits as costing levels
Multi-state differences in retentions or limits / sub-limits
Monopolistic states Incurred and Paid Loss Retrospectively-rated Insurance
CCIP minimums and insurance cost timing
CPPI where contract allows Pollution but limits Professional
Project-specific coverage cost reimbursement disallowances Workers Compensation costs General Conditions (Auditable Labor Burden)
and Admin / Fees (Profit Eroding)
Defect / Completed Operations /DIC
Subguard / SDI
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Questions & Thank
You
Charlie Woodman, CPA
Caroline Keonraad, CPCURisk Finance Advisory
Willis National Construction
2012 Willis Construction RiskManagement Conference
September 20, 2012