© Kantar Worldpanel Cosmetic Seminar 2012 Beauty the future - The Question of Growth -
© Kantar Worldpanel
Cosmetic Seminar 2012
Beauty the future - The Question of Growth -
Copyright© 2012 INTAGE Inc. All Rights Reserved. 2
Cosmetics Market in Japan
Buying behavior highlights
2011 sales 1,506.5 billion yen (around US$18B) twice the size of Korea, BUT a decrease of 6% vs 2010.
Average annual spending per woman 35,510yen (~US$430) & 17 items bought (Korea $420, 22 items!)
Top 3 channels: Drugstore 37%, mail order/Internet 21%, and supermarket 11%.
Development highlights :
Cream segment grew by 1.6% in value, 6.5% in unit Growth is contributed by the positive sales of ALL IN ONE type.
Growth also in lower-tier skincare, major manufactures all launched brand under 1000 yen.
In makeup categories, blush has increased for seven consecutive years; Mineral face makeup also growing; self segment especially shows a remarkable growth both in value and unit.
Korean cosmetics are now very popular in Japan; beauty mask especially and the secret behind the popularity is a wide range of items and reasonable pricing (~ 100 yen per mask).
NOTE: Cosmetics market referred to in this material includes the following category segments: Skincare, Makeup and Perfume.
Data source: Intage Japan
© Kantar Worldpanel
Taiwan: flat 2% $ growth
- Mass sector continues trading up through launch premium, same efforts made on counter sector
- Whitening function flat and anti-aging sector grow
- Micro cosmetic surgery getting popular - 8% of the 40’s now receiving the treatment on a regular base
3
China: 20+% $ growth
- Trading up brands on Tier 1 cities premiumlize my identity
- Building consumption journey on lower tier cities adding cosmetic items into the shopping basket: huge potential
© Kantar Worldpanel
Vietnam
- Quite a ride on the market in 2010 (30%+ growth) but 2011 down to flat (3%), we suspect it’s due to the impact of high inflation rate (18%) as low/mid income decline the buying
- Whitening definitely but also anti-aging benefit grows
- Traditional trade still the key channels and continue growth
4
Indonesia
- Beauty is fair skin and make them affordable so whitening and small sachet packs (photo as 8ml sachet whitening pack)
- Very mainstream dominate market, and the development is whitening also anti-aging function
© Kantar Worldpanel
5
How can I come back/continue the growth of beauty market?
© Kantar Worldpanel
6
•One Asia provides you many new consumers opportunity.
•Within mature markets, balance play on promotion and innovation support you the growth of consumers but both require good thinking on benefits/value balance.
• China market requires “trust” image building as a base, but the continuous investment on brand awareness and a break through of accessibility are critical.
•And you must live as one of the emerging Asia consumers to be able to ride on the whole journey of beauty me consumption growth!
© Kantar Worldpanel
CHINA : WAY TO THRIVE IN LOW TIER CITIES
Cosmetic Seminar 2012
© Kantar Worldpanel
Global View: China market is still full of opportunities despite we see the sign that economic growth is slowing down in 2012
8
Data Source: Europanel
-5
0
5
10
15
20
25
302009 2010 2011
FMCG Year On Year Value Growth Rate (%)
© Kantar Worldpanel
16%14% 14%
17%19% 18%
15%
2%
11%
15%
29%
23%
CHINA 4 Key Cities
(BJ/SH/GZ/CD)
A Cities
(Provincial
Capitals)
B Cities
(Prefecture-
level Cities)
C Cities
(County-level
Cities)
D Cities
(Counties)
TOTAL FMCG
COSMETICS
FMCG Value Growth Rate ( 2012Q1 Vs 2011Q1)
2012 China is still running: Low tier cities are next growing engine
© Kantar Worldpanel
If B+C+D city consumer spending matches A cities, annual opportunity equals…
RMB 877.6 Billion
For point of comparison, total Urban China’s FMCG spend was 1082.2 Billion RMB in 2011
growth rate (%)
13%
13%
12%
13%
17%
14%
Low tier cities will catch up top tier cities spending level in next 3 years if keep same growth rate
6,868
10,466
7,915
6,282
6,369
5,553
Urban CN
Top 4 Cities
A Cities
B Cities
C Cities
D Cities
Annual FMCG Spend (RMB) per HH
© Kantar Worldpanel
13.8 14.4
20.8 23.1
24.125.5
20.820.0
13.412.0
7.1 4.9
0
20
40
60
80
100
Captial Cities Low Tier Cities
6+
5 benefits
4 benefits
3 benefits
2 benefits
1 benefit
Buyer % in total skin care
In low tier cities, consumers primarily purchase for basic functions, like moisturizing and whitening.
© Kantar Worldpanel
4.5
0.50.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
52
w/e
20
10
-01
-01
52
w/e
20
10
-01
-29
52
w/e
20
10
-02
-26
52
w/e
20
10
-03
-26
52
w/e
20
10
-04
-23
52
w/e
20
10
-05
-21
52
w/e
20
10
-06
-18
52
w/e
20
10
-07
-16
52
w/e
20
10
-08
-13
52
w/e
20
10
-09
-10
52
w/e
20
10
-10
-08
52
w/e
20
10
-11
-05
52
w/e
20
10
-12
-03
52
w/e
20
10
-12
-31
52
w/e
20
11
-01
-28
52
w/e
20
11
-02
-25
52
w/e
20
11
-03
-25
52
w/e
20
11
-04
-22
52
w/e
20
11
-05
-20
52
w/e
20
11
-06
-17
52
w/e
20
11
-07
-15
52
w/e
20
11
-08
-12
52
w/e
20
11
-09
-09
52
w/e
20
11
-10
-07
52
w/e
20
11
-11
-04
52
w/e
20
11
-12
-02
52
w/e
20
11
-12
-30
Capital Cites
Low Tier Cities
B.B Cream Penetration (%)
Low tier city consumers catch up new product trend quickly…
© Kantar Worldpanel
“I get products information from friends, which influence me most”
“Advertizing is attractive” ranked as
least important factor for people chose store/products
© Kantar Worldpanel
17.2 15.2 19.5 16.423.0
18.9 23.7 17.312.2
8.3
26.5 2012.4
13.7 7.4
5.56.6 8.4
6.64.7
6.26.9 4.7
6.27
9.812.7
10.0
4.77.9 14.6 17.3 25.0
13.4 16.2 13.6 13.6 12.6
5.6
4 KEY CITIES A CITY B CITY C CITY D CITY
OTHERS
SPECIALIST STORE
DIRECT SALES
ONLINE
GROCERY
OVERSEA
GIFT
HYPERMARKET
SUPER/CVS/MINI
You will face much more complicated retailer environment in low tier cities. Specialist Store/ Direct Sales / Online play more important role where you can start the business.
Total cosmetics include skin care and make up
CHANNEL VALUE IMPORTANCE IN TOTAL COSMETICS BY CITY TIER in 2011
© Kantar Worldpanel
Low tier city is a big market, which you can’t ignore!
Develop basic function products on brand entry stage, but also take care growing sophisticated needs
Make your brand accessible: Multi- channel strategy including Specialty Shop / Online / Direct
Sales
Make your brand trustable: word of mouth maybe better than
advertisement
© Kantar Worldpanel
Cosmetic Seminar 2012 Welcome to Amazing Thailand! Are you from Korea? -Thailand Skin Care & Make Up Market Entry Plan-
© Kantar Worldpanel
Population
in Mil
GDP
in US Mil
GDP per Capita
in USD
GDP per Capita
in PPP USD
Thailand 67 264,323 3,951 8,072
Indonesia 231 546,865 2,364 4,180
Philippines 92 161,358 1,750 3,525
Vietnam 86 96,317 1,120 3,111
Myanmar 60 24,973 419 1,093
Malaysia 28 193,108 6,822 13,594
Cambodia 15 10,359 693 1,801
2010
Thailand is attractive market to many due to Relatively higher purchasing power than other ASEAN countries with sizable population
The PPP dollar takes into account differences in purchasing power of the US dollar in the countries. Take GDP per capita of Thailand and Singapore as example: even if the GDP per capita of Thailand is only around one-ninth that of Singapore ($3,951 compared to $36,631), if the purchasing power of the US dollar is taken into account, the GDP per capita of Thailand would be around one-sixth of Singapore ($8,072 compared to $49,766), because one US dollar in Thailand can buy more goods and services than one US dollar in Singapore.
Sources: ASEAN Finance and Macroeconomic Surveillance Database and IMF-World Economic Outlook April 2010
© Kantar Worldpanel
Thailand Cosmetic Market
Make up
4% Skin Care
8%
2011 vs.
2010*
Estimated Market Size In 2014**
15. 7 Bil THB 55 Bil THB
Sources: *Kantar Worldpanel Thailand Household Panel, ** Euromonitor International report September 2010
© Kantar Worldpanel
Major Channels in Thailand
Skin Care is revenue generator
for modern trade In urban hypermarkets
is major channel in Rural provision Stores
Make UP Department Store is
main channel for Premium
For Mass brand, Health & Beauty Store
© Kantar Worldpanel
Major Brands in Thailand Market
Skin Care is led by
International Brands like
Beiersdorf Unilever L’Oréal
Make Up Is led by
Local Brands like
ICC Better Way
© Kantar Worldpanel
Price Promotion
Distribution Visibility
Product Line
Advertisement Awareness
55 Countries including partners
How to sales
© Kantar Worldpanel
Skin type claimed by Korean Ladies
1 10 18 26 3 38 4
Very Oily Oily Normal Dry Very Dry Mixed Sensitive
40 9.3 21 2.3 16.5 11
Oily Normal to Oily Normal Nomarl to Dry Dry Mixed
Skin type claim by Thai Ladies
Almost half of Thai ladies feel that their skin is oily or Normal to Oily
Sources: *Kantar Worldpanel Usage Korea, 2008 ** Kantar Worldpanel Usage Thailand, 2008
© Kantar Worldpanel
66
61
45
43
41
36
34
33
25
18
15
54
47
36
18
29
37
29
22
17
13
29
Email via computer (laptop, desktop)
Chat on internet/mobile phone
SMS/MMS via mobile phone
Use of Facebook
Posting comments/opinion on web boards
Use of Hi5
Email via mobile phone
Own a blog
Receiving and sending messages on Twitter
Chat via BB
Not interested in the above communication methods
2010 2009
Source: TNS-RI 2011 Consumer Trend Survey
Thais would like to be up to trend and love to chat by internet/mobile phone
© Kantar Worldpanel
Construction boom since 2010 due to low interest and high consumer confidence
Large Scale Shopping Mall
Community Mall Store Format Expansion
© Kantar Worldpanel
Some of Korean cosmetic brands are more expensive than Mistine and at similar price range as some other Thai brands
Avearge Price per Unit in 2011 (Unit: THB)
243 236
299
7490
225245
165
243
EtudeHouse
Skin Food BSC Sheene' Mistine Giffarine OrientalPrincess
Maybelline Revlon
Sources: Kantar Worldpanel Thailand
© Kantar Worldpanel
Price Affordable Price
w/ Acceptable Quality
Distribution Community Mall/Shopping Mall/
Store format Extension
Awareness Visitor to Korea/
Internet/SNS
Product Line Skin Type/Whitening/
Anti-Aging/Packing
Thailand Market
© Kantar Worldpanel
Korean Body Care Market Trend – SMART Consumer
Cosmetic Seminar 2012
© Kantar Worldpanel
Category Definition
28
*(%) 11년 Q4 금액 중요도
Total Body Care
Moisturizer
56.1%
Body Washing
43.9%
Reg. Moisturizer
51.4%
Cleanser
26.3%
Soap
12.9%
• Firming Care • Bust Care • Sliming Care
Functional Moisturizer
4.5%
• Moisturizer • Hand Care • Foot Care
Scrub
2.1%
Hand Wash
2.4%
© Kantar Worldpanel
The growth of body care products focused on 2 segments: Moisturizers and Cleansers
29
50.3 54.3 56.1
23.324.2
26.3
19.515.9 12.9
2009 2010 2011
Hand Wash
Scrub
Soap
Cleanser
Moisturizer
구매액%, 전체 바디 시장(선물포함)
Value Importance(%) Growth(%) by Segment
3.1 6.6
11.7
-16.7
Total Body Moisturizer Cleanser Soap
© Kantar Worldpanel
30
Keywords 2011
S
M
A
R
T
elective Channel
ich Baby
oisturizer in Growth
ge 2030
exture change
© Kantar Worldpanel
31
Selective Channel SMART
© Kantar Worldpanel
Body Moisturizers are being used individually however, Body Cleansers are being shared with family
2012-08-01
32
Department
St., 5.9
One
Brandshop,
6.3
Internet
Mall, 31
Hypermaket
35.7
구매액%, 직접구매, 2011년
Direct Sales,
5.6
Supermarket,
11.2
Internet
Mall, 24
Hypermaket,
43.7
Importance of Moisturizer(%) Importance of Cleanser(%)
© Kantar Worldpanel
Buyers tend to spend the most internet mall for Body products. They spent the least at brand shops for Body Moisturizer and supermarket for Body Cleansers, respectively.
2012-08-01
33 직접구매, 2011년
Avg. Price/Unit of Moisturizer (Won) Avg. Price/Unit of Cleanser (Won)
32,879
25,295
35,447
16,908
TOTALMoisturizer
Hypermaket Internet Mall One Brandshop
16,253
10,494
19,879
19,245
Total Cleanser Hypermaket Internet Mall Supermarket
© Kantar Worldpanel
34
Moisturizer in Growth SMART
© Kantar Worldpanel
The number of body care products buyers are decreasing, and yet the overall money spent on them is steadily going up as each consumer spends more than before.
2012-08-01
35
44.947.2
50.354.3
56.1
2007 2008 2009 2010 2011
Importance(%) Penetration(%) Avg.Price/Unit(KRW)
구매액%/구매자%/가격(원), 바디 보습(선물포함)
© Kantar Worldpanel
36
Age 2030 SMART
© Kantar Worldpanel
The major buyers of Body moisturizers are the people in their 20s to 30s
37
Penetration (%)
바디 보습, 직접구매 전체 바디 보습 구매경험율 대비 각 연령별 구매경험율INDEX
40.1
51.0
38.2
21.5
47.4
TOTAL 20s 30s 40s 50s
INDEX 118 127 95 54
© Kantar Worldpanel
These two groups both prefer Internet malls, and the 20s mostly go one brand shops
38
2012-08-01 구매액%, 바디 보습, 직접구매
Channel Importance (%)
35.728.6
38.8 38.143.6
31.0 43.135.2
15.910.2
6.3
9.2 3.4
7.5 3.1
5.9
3.3 5.9
8.87.1
전체 20대 30대 40대 50대
Others
TV Homeshopping
Multi Brand shop
Specialty St.
Supermarket
Direcr Sales
Department St.
One brand shop
Internet Mall
Hypermarket
2030 buyers 4050 Buyers
Hyper- Market
Internet Mall One Brand Shop
Direct Sales Supermarket
© Kantar Worldpanel
39
Rich Baby SMART
© Kantar Worldpanel
The number of newborns does not go up rapidly as much as expected. Yet, the size of the baby goods market keeps growing.
2012-08-01
40
390,000
400,000
410,000
420,000
430,000
440,000
450,000
460,000
470,000
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
09년 1
0월
09년 1
1월
09년 1
2월
10년 1월
10년 2월
10년 3월
10년 4월
10년 5월
10년 6월
10년 7월
10년 8월
10년 9월
10년 1
0월
10년 1
1월
10년 1
2월
11년 1월
11년 2월
11년 3월
11년 4월
11년 5월
11년 6월
11년 7월
11년 8월
11년 9월
11년 1
0월
11년 1
1월
11년 1
2월
Value of Diaper Maket(Mill.Won)
#of Newborns
출처: (1)통계청, 2011년 인구동향 (2) 칸타월드패널 베이비 패널 2011Q4
© Kantar Worldpanel
Body care market for babies shows healthy growths as Buyers spend more money on premium products.
41
2012-08-01
Consumer Behavior INDEX**
2009 2010 2011
Total Baby Body
Baby Moisturizer
Baby Cleanser
Value Trend (Mill.Won)*
2009 2010 2011
Penetration(%) Frequency
Vol/Occ Avg.Price/Unit
유아용 바디, 직접구매 **09년 각 지표 대비 해당 기간 지표 Index
100
© Kantar Worldpanel
42
Texture Change SMART
© Kantar Worldpanel
Non lotion type of body moisturizers show higher growth than lotions, which have dominated the market so far.
2012-08-01
43
36.3 41.5 42.6
63.7 58.5 57.4
2009 2010 2011
Non Lotion/Milk
Lotion/Milk
구매액%, 바디 보습, 직접구매 ‘로션/밀크 아님’ 포함 유형: 크림, 오일, 에센스/세럼, 젤 기타
Importance by Type(Val%) 10 Vs. 11
GR% of Total Body
+10.6%
10 Vs. 11 GR% of Lotion/Milk
+8.6%
10 Vs. 11
non lotion/Milk
+13.4%
© Kantar Worldpanel
Oil and essence has contributed to growth of non lotion type
2012-08-01
44
10.6 8.6 7.6
25.7
21.0
0.7
TOTAL Body Lotion/Milk Cream Oil Essence/Oil Gel
57.4
27.9
5.02.23.2
2011
Others
Gel
Essence/Serum
Oil
Cream
Lotion/Milk
Importance by Regimen (Val%) Growth% by Regimen (Val%)
구매액%, 바디 보습, 직접구매
© Kantar Worldpanel
45
Strategy toward further growth in Body care
Considering new texture type to offer appeal young consumers
Selective Channel
Rich Baby
Moisturizer in Growth
Age 2030
Texture change
Considering different channel strategies in Moisture and Cleanser
Considering launching add-valued products in Moisture
Focusing on on-line and Brand Shop in order to capture 20s&30s.
Considering product line extension of Baby products
© Kantar Worldpanel
Korean Cosmetic Market Trend – SMART Consumer
Cosmetics Seminar 2012
© Kantar Worldpanel
48
Keywords 2011
S
M
A
R
T
elective Choice
e-applicable Sun
ale Grooming
qua
ipping Point
© Kantar Worldpanel
49
Selective Choice SMART
© Kantar Worldpanel
“Value-driven Consumption” trend was reflected in the cross-segment purchase growth, and the market became increasingly driven by Smart Buyers.
50
14% 5.6%
38.5%
25%
98.6% (Total Market Penetration%)
3.8%
Luxury
6.7%
Brandshop
10.5%
Reg. Mass
Cosmetics Market Penetration 2011 (%)
Total Cosmetics, Buyer.
Cross-segment Purchase
© Kantar Worldpanel
Widespread of SMART Shopping behavior led to an increase in Luxury buyers, but decrease in Avg. purchase amount; purchases became more focused around
Functional Care products.
58
61
64
2009 2010 2011
`
7.65
7.41
7.29
2009 2010 2011
`
Purchase in Luxury Segment
► Luxury Penetration (%)
► Luxury Avg. Vol/Buyer (Unit)
Facial Mask
Cream
Essence
Lip Makeup
Base Makeup
+16%
+13%
+11%
+9%
+4%
Total Cosmetics, Luxury Segment, Buyer & Volume.
© Kantar Worldpanel
52
Male Grooming SMART
© Kantar Worldpanel
60% of Men typically spends around 100,000 KRW in 6 months.
54
28%
31%
17%
9%
5%
10%Under 50K KRW
60~100K KRW
110~150K KRW
160~200K KRW
210~250K KRW
More than 250K KRW
Avg. of KRW129,000 Spending in 6 Months
30s KRW139,000
40s KRW131,000
20s KRW116,000
Avg Spending in Personal & Cosmetics
Male Grooming Omnibus Survey 2010. 20~40Yrs.
© Kantar Worldpanel
55
Aqua
SMART
© Kantar Worldpanel
Aqua is the 3rd biggest benefit after Anti-aging and Moisture,
and It is the Fastest Growing of them all.
56
35%
19%
12%
9%
3%
2%
2%
8%
2%7% 1%
Antiaging
Moisture
Aqua
Whitening
Pore
Acne
Exfoliate
Anti-UV
Nutrition
Multi-function
Others
+25%
Skin Care by Benefit
Total Skin Care, Value, Exc. gifts & giveaways..
© Kantar Worldpanel
Aqua’s growth was attributed from rapid Buyer Inflow, which in part was
switched from Moisture a benefit of similar nature.
57
Penetration (%)
7
12
17
22
27
32
Q1/09 Q2/09 Q3/09 Q4/09 Q1/10 Q2/10 Q3/10 Q4/10 Q1/11 Q2/11 Q3/11 Q4/11
Aqua & Moisture Buyer Trend
MOISTURE Annual GR%
-2%
AQUA Annual GR%
+25%
Aqua & Moisture, Buyer, Exc. gifts & giveaways..
© Kantar Worldpanel
58
Re-applicable Sun SMART
© Kantar Worldpanel
44%
56%
Sun Care
UV-block
Makeup
Sun market is rapidly growing through a steady buyer inflow.
59
Sun Buyer in Steady Growth
Penetration (%)
69% 73%
75%
Sun Market Composition
Designed primarily for UV-block benefit, and comes in many different forms, with or without color
Designed primarily for covering facial skin imperfection, but also has UV-block benefit
Sun Care & UV-block Makeup.
© Kantar Worldpanel
UV-Block Makeup
Sun Care
Sun market is being driven Skin Care Sun
2012-08-01
60
+8%
-1%
Sun Market Penetration Change
27%
25%
2011 Penetration
+2%
26%
Sun Care & UV-block Makeup.
© Kantar Worldpanel
61
Tipping Point SMART
© Kantar Worldpanel
Cosmetics market growth is slowing down
62
-2
0
2
4
6
8
10
12
14
16
18
Q1/10 Q2/10 Q3/10 Q4/10 Q1/11 Q2/11 Q3/11 Q4/11
Aqua
Y-o-Y Growth Trend (%)
Growth vs. 10Q4
Stagnation
Cosmetics market
evaded a hit from
the economic
downturn in 2009
Cosmetics Market Growth Trend
Total Cosmetics.
© Kantar Worldpanel
Brandshop Promotion (%)
Cosmetics market evaded a hit from the economic downturn in 2009… But with its growth slowing down in 2011, Brandshop launched into “Price War” to attract more buyers in 2012.
2012-08-01
63
0
0.5
1
1.5
2
2.5
3
3.5
39
40
41
42
43
44
45
46
47
Q1/09 Q2/09 Q3/09 Q4/09
Economic Downturn in 2009
★ Brandshop buyer increase ★ Luxury buyer increase through Kiehl’s
0
5
10
15
20
25
30
35
40
45
50
Q1/11 Q2/11 Q3/11 Q4/11 Q1/12
Economic Downturn in 2012
★ Promotion-driven buyer inflow to Brandshop ★ “Price War” within the Brandshop segment
Brandshop
Kiehl’s
Penetration (%)
Total Cosmetics.
Cosmetics Market Growth Trend