Click to edit Master title style Identifying Corruption Identifying Corruption Opportunities Opportunities Intellectual property rights are asserted by the presenter over the original content provided in this presentation. Fraud Control illustrations are Copyright to the Audit Office of NSW. Newspaper articles are Copyright to the publishers. Other illustrations are from the public domain.
The GFC has affected the risk environment for organisations in many ways, one of which is the risk for internal and external fraud. Understanding the changes, and some of the specific areas of risk, and taking action is important to maintain effective corruption prevention
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Intellectual property rights are asserted by the presenter over the original content provided in this presentation. Fraud Control illustrations are Copyright to the Audit Office of NSW. Newspaper articles are Copyright to the publishers. Other illustrations are from the public domain.
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
IAB Services works with public sector bodies and their service-delivery partners to: Manage their risks Improve their performance Develop operating policies and processes Assure their compliance Maintain their integrity
Many variables, and data issues Refer Clement, D “The Mystery of Crime”, Fedgazette Vol 21 No. 2, March 2009,
Federal Reserve Bank of Minneapolis, ISSN 1045-3334
Law enforcement practitioners – mostly say yesMisconduct / fraud investigators – mostly say yesCurrent practitioner evidence – mostly says yes
Will Corruption Rise in the Economic Downturn?
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Let us consider why corruption might increase, and review some specific forms of corruption that current practice suggests are on the increase.
Let’s look more closely
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
A Perfect Storm?
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Factor 1: the ethical climate shock news!! - staff have private lives, and these can over-ride corporate
behaviours partners/family/ friends ; investments/super losses the “you owe me” syndrome can kick in, even for the good apples
Factor 2: the ethical check & balances Restructures and cut-backs
• has the back-office taken the brunt? Have you weakened control?• NSW Auditor-General has expressed concern
Factor 3: leaky pipes under increased pressure• some high-corruption-risk systems are having more expenditure forced
through them at the very time that controls may be weaker (eg. Grants & capital programs for some Government agencies)
A Perfect Storm?
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Increased losses from fraud at a time you can least afford them
reputation loss at a time you can least afford it could even be terminal, personally or corporately at the least, will significantly divert attention and
effort (and in a negative way)
The Consequences
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Where might the pipes be leaking?
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Procurement Simple stuff: false invoicing
• Over-invoicing (the “two coats of paint” scam)• Duplicate or phantom vendors• “Directory scams” and other creative schemes• values under the usual checking limits
More Complex (collusion)• Phantom transactions• False certifications• Refer to ICAC reports on Railcorp & Fire Brigades
Current Indications of Increased Corruption Risks
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Simple theft cash /assets that are poorly controlled/accounted for revenue or funds diversion to private accounts
Credit cards dodgy or inflated expenses and cash withdrawls deliberate frauds or skimming attacks (collusion)
Current Indications of Increased Corruption Risks
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Acceptance of bribes / facilitation payments to favour decisions to avoid regulatory scrutiny/penalty (at a much lower
level than might normally be expected)Balance sheet fraud
to protect individuals at risk, and also the organisation. Most of the very major frauds have involved this)
Current Indications of Increased Corruption Risks
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Misuse Information or Intellectual property physical assets mobile phones internet
Grants Bogus applications False acquittals
Current Indications of Increased Corruption Risks
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Outsourcing and service delivery partners concealed failure to perform/deliver failure to commit promised resources over-servicing or over-invoicing Generally more and
heightened conflicts of interest situationsgenerally increased number and significance of
conflict of interest situations eg. bias in recruitment and procurement decisions
Current Indications of Increased Corruption Risks
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
No pressure
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Most problems can be anticipated and many can be either avoided/prevented or
minimised/mitigated it is worth stopping for moment to think, and develop
a few proactive strategies, rather than being fantastic at responding to disasters!
Review risk profile and action plansReview fraud risk assessmentReview audit and assurance plansReview service-delivery KPIs (lead, not lag)
Action points
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Avoid Control Overconfidence
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
More than all of this, you MUST work on the single greatest control of all ……………..
But wait, there is MUCH more!
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Policies and Controls Won’t Get You There
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Fraud & Corruption is primarily an issue of People, and Culture.
So your key responses need to include: making people aware of the problem Being clear on your values Talking about ethics Generating trust so that people will report things that
they may see Cover staff, suppliers, service delivery partners etc
PEOPLE might (but will they?)
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
The Big Picture – needs big solutions
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Set the “Tone at the Top” Lead by example and practice what you preach. “Walk the
talk”. Otherwise you can create a “rotten barrel” Executives need to weave the language of ethics into their
conversations with staff Need to explain ethics in a meaningful way Highlight and communicate good examples Take tough action on the “rotten apples” Look at you website, corporate publications and Annual
Report. What does it demonstrate about your organisation’s focus on integrity?
Perhaps Most Important of All
The Public Sector Improvement SpecialistsThe Public Sector Improvement Specialists
Working with Agencies to improve the Public Sector
Stephen HorneManaging Director
IAB Services is a NSW government trading enterprise operating since 1985 to assist State, Local and Commonwealth Government
bodies in NSW and the ACT to improve their performance and manage their risks