Corporate Social Responsibility & Sustainability ... · Microsoft PowerPoint - Ppt0000001.ppt [Read-Only] Author: user Created Date: 12/9/2556 1:44:21 PM ...

Corporate Social Responsibility & Sustainability Development 2013

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MINT Sustainability MINT Sustainability

PhilosophyPhilosophy

Being a good, socially responsible

corporate citizen is an integral part of

our values and this extends beyond

ad hoc philanthropy.

At Minor International, we strive for

sustainability. This includes

sustainability of our own business by

ensuring the benefits to our

stakeholders both in the short and

long term; sustainability of our

customers and partners, by growing

them with us; and sustainability of

communities around us, for a better

society at large.

MINT Sustainability framework was developed in alignment MINT Sustainability framework was developed in alignment

with our Core Value and consider impact to all stakeholderswith our Core Value and consider impact to all stakeholders

�To grow our business together

with our stakeholders, we need to

foster the socially responsible

mindsets for our people, as well as

to engrain “sustainability” into our

business operations processes and

culture, with clear strategic

direction.

�We don’t look at sustainability as a

separate topic, but as integrated

into our growth strategies.

�Building on the foundation of

MINT’s core values, we believe

four key factors - people,

customers, partners, and

environment - drive the

sustainability of Minor

International, our key stakeholders

and our community.

Sustainability is part of our 5Sustainability is part of our 5--years strategic plan, supported years strategic plan, supported

by our CEO, and endorsed by Board of Directorsby our CEO, and endorsed by Board of Directors

Annual

Planning and

Review Cycle

2 3

4

56

1CRAFT BUSINESS

GROUP 5-YEAR

STRATEGY

CRAFT BUSINESS

GROUP 5-YEAR

STRATEGY

CASCADE 5-YEAR

STRATEGY TO

BUSINESS UNIT

CASCADE 5-YEAR

STRATEGY TO

BUSINESS UNIT

ALL UNITS LINK 5-

YEAR STRATEGY TO

ANNUAL BUSINESS

PLAN

ALL UNITS LINK 5-

YEAR STRATEGY TO

ANNUAL BUSINESS

PLAN

CONDUCT MONTHLY

BRAND MEETING AND

WEEKLY UPDATE AT

BUSINESS UNIT LEVEL

CONDUCT MONTHLY

BRAND MEETING AND

WEEKLY UPDATE AT

BUSINESS UNIT LEVEL

DEVELOP INDIVIDUAL

KPI TO DRIVE KEY

STRATEGY &

BUSINESS

OBJECTIVES

DEVELOP INDIVIDUAL

KPI TO DRIVE KEY

STRATEGY &

BUSINESS

OBJECTIVES

CONDUCT QUARTERLY

REVIEW, EXCOMM AT

BUSINES GROUP LEVEL

CONDUCT QUARTERLY

REVIEW, EXCOMM AT

BUSINES GROUP LEVEL

EXECUTION

PLANNING

Strategic Direction ⇒⇒⇒⇒ Strategic Priority ⇒⇒⇒⇒ Policy ⇒⇒⇒⇒ Action

Sustainability Strategy…

• …is now part of MINT’s

5-year strategic plan and

Board’s Agenda

• …is linked to business

plans

• …is sponsored by

Chairman & CEO and C-

Level executives

• …initiatives are led by

Chief People Officer

MINT’s Strategic Planning Governance

Sustainability efforts involved everyone in the organization Sustainability efforts involved everyone in the organization

from the Board to the functional teamsfrom the Board to the functional teams

Endorser

Strategy

formulation &

monitoring

Execution &

feedback

MINT’s Sustainability Governance Structure

Our roadmap to sustainability starts with strategic direction, Our roadmap to sustainability starts with strategic direction,

follow by pilot projects before expanding out to all driversfollow by pilot projects before expanding out to all drivers

MINT focuses on driving People DevelopmentMINT focuses on driving People Development

Our approach to human capital development comprises of many interlinked levels. We

believe that by building good leaders for our company, community and country, we will

also contribute to the overall strength of the nation.

MINT & Country Leaders

Leadership & Coaching skills Development

Training/ Culture/

Career Management

Job Opportunities/ Hiring

Skills Development

Charity/ Social Work

Building Future

Sustainability Leaders

Building Future

Sustainability Leaders

• School projects

• Book Club project

• Scholarships

• Etc�

• MOU with

universities

• Student internships

• Job opportunities for

those interned/ trained

with us

• Instilling MINT culture: “Driving to

unlock the Impossibilities”

• On-boarding programs

• Technical skill trainings

• Leadership Academy

• Other leadership trainings

• MINT attain sustainability while building

leaders for the community/ country

Developing SkillsDeveloping Skills

Preparing Foundation

Preparing Foundation

MINT

Community

Country

Developing Skills:

Through Training & Development

Developing Skills: Developing Skills:

Through Training & DevelopmentThrough Training & Development

�Corporate University Programs - aims

at working hand in hand with relevant

universities in developing practical

curriculum and providing training and

job opportunities for students in

hospitality and leisure field. We’ve

signed over 40 MOU’s with Rajabhat

universities as part of this program.

�Student Working Program was in place

for over 20 years, and has supported

over 10,000 students to date

�Certification programs such as our

recent ASEAN butcher by Anantara

Chefs

�Continued training and development

for our people – includes technical

skills & managerial skills as well as “life

skills”

Building Future Sustainability Leaders:

Coaching for Success

Building Future Sustainability Leaders: Building Future Sustainability Leaders:

Coaching for SuccessCoaching for Success

�At MINT, we believe that sustainability

can be achieved through building good

leaders for Minor and community. Good

Leaders will drive a successful business

that cares about its stakeholders – and

that is how we can sustain our business,

environment, and community we live in

� In addition to our continuous leadership

training and development programs,

we’ve launched leadership

development programs that integrated

sustainability as part of our process.

�First pilot project: “Banana” – brought

together selected top talents with goal

of achieving improvements in banana

supplies for MFG at the grass root level.

Expected results: building future

“sustainable” leaders, and to create

sustainability for our stakeholders

�More projects are being launched for

the hotel business as well

Engaging in endEngaging in end--toto--end Customer Experience ensures end Customer Experience ensures

delivery of best products & services to our customersdelivery of best products & services to our customers

Customers’ experience with our products and services is fundamental to the company’s

sustainability. At Minor, we strive to understand, engage, and educate our customers beyond

the customers’ contact point. We are committed to ensure we deliver the best products to

our customers in a socially responsible manner, whether it is in the form of product quality

and safety or responsible media.

Anantara guests

experiencing

local cultures Food Safety &

Traceability

The Coffee Club’s

Responsible

product sourcing

Sizzler’s

customers visit

Royal Project

We are committed to LongWe are committed to Long--term & Sustainable term & Sustainable

PartnershipsPartnerships

�MINT strives to develop win-win relationships

with our partners, whether they are our

suppliers, joint venture partners, owners,

principals, franchisees or third party service

providers

�~ 80% of our supplies are sourced locally

�Sizzler works with the Royal Project to supply

fresh vegetables - with business volume

growing over 7 times over the past 3 years

�“Anantara Experience” programs work with

local communities and invite guests to

experience and learn more about the cultures

around our properties’ locations

�Focus on “selecting the right partners” – with

right attitude and ethical conducts

� Inviting partners to join in our CSR/

Sustainability programs e.g. Franchisees’

involvement in Book Club and Founder’s Day

MINT aims to Manage the Environmental Impact MINT aims to Manage the Environmental Impact

where we have footprintswhere we have footprints

�Anantara hotels are Green Globe certified

and follow the standard in energy & resource

conservation and business’ impact to the

environment and local community/ culture

�Examples: Glass bottles for drinking water –

expect to reduce up to 5 million plastic

bottles/ year; Experimenting drinking water

purification and refilling plant for remote

properties – Anantara Kihavah Villas expect to

save the resort from disposing about 125,000

plastic bottles/ year

�Golden Triangle Elephant Foundation –

taking elephants & mahouts off the street and

provide them with new livelihood in a

supportive and ethical environment. The

camp also serves as education ground

�Mai Kao Marine Turtle Foundation –

protection and conservation of sea turtles

With Sustainability as strategic direction, MINT has With Sustainability as strategic direction, MINT has

combined growth with Sustainable Economy Philosophycombined growth with Sustainable Economy Philosophy

Sustainable Economy Philosophy & MINT in Practice

MINT strives for growth… but in

considerate manner and keeping

in mind the impact to stakeholders• On-going 5-year strategic

planning gives us purpose,

focus, and directions for our

business.

• We frame what we currently/

will do into structured

corporate strategies, plans and

policies

• All major investments are

made with endorsements from

BoD and ExCom

• We develop our people/

organization to be able to go

out and make impact to the

business and community

• Risk management and audit

committee are in place

• MINT signs up for anti-

corruption movement

• People

Development

• Focus on

operational

excellence

• Mindful of

impact to

stakeholders &

environment

• Promote

“Driving to

unlock

impossibilities”

culture

• Enforce ethical

code of conduct

• Fostering social

responsibility

mindset

THANK YOUTHANK YOUTHANK YOU