Corporate Social Responsibility: looking forward Melbourne, 5 April 2006 Catelijne Wessels .

Corporate Social Responsibility: looking forward Melbourne, 5 April 2006

Catelijne Wesselswww.csreurope.org

CSR Europe Members

CSR Europe’s outreach

CSR China

CSR Japan (Keidanren)

A concept whereby companies decide voluntarily to contribute to a better society and a cleaner environment

(European Commission)

Mainstreamed in the business operations and in the company’s interaction with all stakeholders

(CSR Europe)

CSR is....

What is CSR?

And CSR should be ….

Overview of main CSR issues

(as reported on in most CSR Reports)

Workplace•Equal opportunities in the work place

•Industrial relations/trade unions/redundancy policies

•Working conditions/health and safety/pay and benefits

Community•Community support and partnership

•Employee involvement in community

•Entrepreneurship and employability in the community

Human Rights•Monitoring compliance

•Stimulating CSR policies to suppliers

•Forced and compulsory labour

•Child labour

•Freedom of association and collective bargaining

•Indigenous rights

•Security practices

Ethics•Bribery and corruption

•Codes of conduct/values/mission

Marketplace•Consumer health and safety

•Customer satisfaction

•Social impact of products and services

•Providing maximum disclosure

•Advertising (positively)

•Cause-related marketing

•Socially responsible investing

Environment•Energy consumption/water usage

•Emissions, effluents and waste

•Recycling

•Environmental impact

What does CSR Europe do?

1. A network of CSR professionals sharing best practices & CSR knowledge

2. Provision of practical CSR services to multinational members

• On demand services – CSR Helpdesk

• B2B working Groups

• Info monitoring

3. A business voice towards the European Institutions on CSR

1) Changing role of stakeholders

Main CSR developments in Europe

2) Mainstreaming CSR in the company

3) Changes in CSR Reporting and communications

Stakeholder model

10 years CSR developments in Europe

Eu

rop

ean

D

evelo

pm

en

tsC

SR

Eu

rop

e

20102000 2005

Lisbon Summit I

Lisbon Summit V

Creation CSR

Europe

1st European Business

Convention on CSR

Launch of European Marketplace & Roadmap for

competitive and sustainable enterprise

1st EU Communicatio

n 2002

EU Multistakeholder

Forum

European Business

Campaign on CSR

Business Roadmap

2nd EU Communicatio

n 2006

Delors Appeal

1995

European Alliance on CSR

2003 EABIS

NGO stakeholder model

Attack

Cooperate

All Some

Anti-globalists Greenpeace

WWF, Charities Oxfam

1) Changing role of stakeholders

Main CSR developments in Europe

2) Mainstreaming CSR in the company

3) Changes in CSR Reporting and communications

Marketplace –over 300 solutions

(75 x 2) Solutions Market