Corporate Profile · Cyano Cloud Services Dataways Hellas A.E. Kanari 75, 54453 Thessaloniki Greece +30 2310953953 +30 2310953963 Page 1 of 9 Corporate Profile Dataways Hellas SA

C y a n o C l o u d S e r v i c e s

Dataways Hellas A.E. Kanari 75, 54453 Thessaloniki Greece +30 2310953953 +30 2310953963 www.dataways.gr

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Corporate Profile

Dataways Hellas SA was founded in 2000 by a team of IT professionals with many years of technical expertise and knowledge in the area of information technology and

telecommunications.

Featuring edge expertise, the company from the first year of operation is a leader in the market of Northern Greece.

Conquering the trust of major companies of its clientele, becomes the main partner of large companies, which use its services to large projects.

Distinctive elements The elements that characterize Dataways Hellas AE are:

Expertise & Professionalism

Loyal customer base

Leading role in the market of Northern Greece with high market share

Fully qualified staff

Leading manpower

Corporate Philosophy The development of services with new and innovative applications, the development of infrastructure and the partnerships expansion are the pillars of the corporate philosophy in order to build stable relationships, to fully meet customers’ needs and quality of service.

Target The main objective of DATAWAYS is the development of the offered services and their enrichment with new applications in the rapidly growing field of Internet and IT in general. DATAWAYS aims to create infrastructure and partnerships in the area of the alternative telecom operators. This movement constitutes a strategic choice of growth which brings added value to the overall corporate presence. The company wants to add value to services and to build cooperative relations based on full coverage needs and the correct execution of the offered services portfolio.



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Activities The main activities of DATAWAYS include the following areas:

A. Cloud Computing services B. Internet Service Providing (ISP) and Telecommunications C. Telecoms and Infrastructure Integration Services D. Web Technologies develop through intercompany R & D department More details for each area:

A. Cloud Computing Services Dataways with the high level of expertise that has gained and the recognized prompt service, has developed the necessary infrastructure with the appropriate management, in order to provide its Cyano cloud service (IaaS, DRaaS, UCaaS, DaaS). Dataways hosts its own equipment at multiple racks in large Data Centers in Greece and Switzerland. These Data Centers are ISO 9001 certified and are fully complying with the prescribed procedures for physical & information security (BS 7799 / ISO 27001). Dataways is going to be certified by ISO27001:2013 for its Cloud and ISP services. Furthermore, the Data Centers are characterized by:

Co-location of some of the largest Tier 1 carriers providing internet transit. Also there are capabilities of direct connections with selected carriers via local GB network and cross connection with selected for cooperation.

Ability to manage energy in our rack space through Renewable energy sources such as water, wind and sun.

Existing and functioning cloud hub community Clear & non-overbooking services are provided through high performance infrastructure under continuous monitoring, designed to meet the needs for critical web applications, uninterrupted daily business operation, data storage and coverage for infrastructure Disaster Recovery scenarios. DATAWAYS Infrastructure is designed specifically to provide managed services and operates under the supervision of a team of engineers in a model 24x7x365. The team of engineers is specialized and accredited at many levels such as database engineers, Cisco certified network engineers (CCNA's, CCNP's), Unix experts, Citrix and VMware certified engineers. An enterprise level support 24x7 is provided while the operation of IaaS services is covered by SLA with 99.99% availability. These services are usually offered as standard packets, although providing the customer with the ability of the final configuration/customization of services in accordance with his



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needs. The service is controlled by Cloud Control Panel and the supported operating systems are Windows or Linux (RH, SLES, Debian, CentOS). Note: Dataways is Microsoft SPLA Volume Licensing Partner and can provide licenses for all Microsoft products with respective monthly usage.

Desktop as a Service (DaaS) is also offered, based on Microsoft RDS or Citrix XenApp / XenDesktop. Dataways Cloud Computing infrastructure

Multiple optical connections with IP Transit carriers Cisco UCS Computing hardware Cisco Nexus DC switching Independent Cisco border routers with automatic standby/failover (clustered L2/L3,

multihome eBGP / iBGP) NetApp iSCSI / NFS SAN Storage mutli-node cluster with multiTB Storage Cisco Firewall cluster with large capacity in Active / Active mode Multi-hypervisor environment Redundant UPS systems and power distribution (A / B) Full controlled conditioning systems Fire protection and fire safety Physical access control systems (Access Control, Close TV system) System notifications 24x7 Ability for 24x7 support

B. Internet Service Provider (ISP) services

DATAWAYS is a RIPE Local Internet Registry (LIR) providing IPv4 & IPv6 addresses. Also is licensed as Internet Service Provider from Hellenic Telecommunications and Post Commission (EETT) and maintain compliance policy to ensure confidentiality to Hellenic Authority for Communication Security and Privacy (ADAE).

The offered services in ISP / Telecoms sector include:

Internet access through Nx1Mbps Leased Circuits (Leased Lines) under a monthly fee for unlimited use and guaranteed quality of service. The appropriate circuit type is selected according the availability at the connection point and the type of services to be provided through the corresponding access. For this purpose are used: Metro Ethernet circuits via optical fiber, wireless circuits operating in the free frequency band, wired xDSL technology circuits, etc. These connections are exclusively dedicated for corporate use and provide speed, reliability and consequently full functionality. Additionally, appropriate backup access circuits are provided (where are available) to ensure the provision of service even in the event of malfunction of the basic connection.



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Coverage of interconnection requirements with International circuits through IP, MPLS and Clear.

Hosting corporate sites on the Internet (Web Hosting) enabling hosting for HTML, PHP with MySQL Database pages. DATAWAYS has dedicated servers, fast lines, high technical expertise and full support for hosting sites. Ensures high speeds, quality, control and technical support, and a statistical traffic analysis. In this way, hosting a web site creates the right conditions for a successful corporate Internet presence.

Registration and renewal of web domain names

DATAWAYS as an accredited registrar for internet domain names ending with [.Gr] offers the ability to fully manage Internet names

ending in [.Gr]. The process is automated through e-management system and is easily accessible from the link https://registrar.dataways.gr/.

Electronic certificates SSL, PKI

DATAWAYS in collaboration with Symantec provides all sorts of electronic certificates for use in Web Server, Mail Server, Firewall and Personal use.

Web based SMS messaging

Service provided through the web application SMSWAYS that supports bulk SMS and email alerts to SMS. Ideal for use as a

service on the Internet (SaaS) with indicative features including: • sending SMS to a recipient or a phone list • sending SMS to any number worldwide • phone numbers import from a CSV file or Excel table, the scheduling of sending SMS etc. • Sending SMS messages through Outlook More information and features provided in the link https://smsways.dataways.gr

C. Communication and infrastructures integrated systems

Communication systems

Dataways through exclusive partnerships provides highly reliable and cost-effective solutions. Design and installation is also offered as part of a complete solution, providing support and high level of services through systems of the best

manufacturers in the world. The proposed systems include:

Switching, Routing, Wireless systems

https://registrar.dataways.gr/

https://smsways.dataways.gr/



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Network and access security (Firewalls, UTM, Access Control, Authentication/Authorization, IPVPN, Security Assessment )

Collaboration, conference and telepresense (Τηλεφωνικά κέντρα IP, Συστήματα Videoconference )

WebConferencing (webex services) Applications for IVR and CTI WAN Accelerators, Load Balancers

NMS, Monitoring and alerting

Based on our long and close partnership with Cisco we offer integrated network solutions and services.

Datacenter Infrastrusture

Dataways designs, installs and supports Datacenter infrastructure based on extensive experience and specialization in systems like Server, storage (SAN), datacenter switching / networking and virtualization. Dataways already has implemented numerous projects based on such infrastructure and is certified as Cisco Unified Computing Technology Authorized Partner,

NetApp Silver Partner, VMware Professional Partner and Citrix Silver Advisor. The uniqueness of the company is the feasibility to carry out large and demanding projects, leaving satisfied customers over the life of IT infrastructure.

The systems that designs, supports and recommends include:

Server & computing power

Datacenter networking (Switching, L2 Bridging , Load Balancing, Web Optimization )

Virtualization (Computing virtualization, Storage Virtualization, Network virtualization, Graphics Virtualization)

Data Storage (SAN, NAS, Distributed and Object Storage)

Disaster recovery (Software based DR, Storage level DR)

Backup (Legacy backup systems, Virtualization backup systems)

Among manufacturers that are used included brands that have the largest market share in their category or offer top quality and technology.

In this infrastructure is well known that apart from the initial cost (CapEx) counts equally the operating cost (OpEx). For this reason the solutions that proposed by



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Dataways include, where possible, a report for the total cost that is required to ensure the maximum availability of IT infrastructure.

D. Internet technologies Research and Development Research and development of applications covering basic modern business operations.

DATAWAYS develops and supports the web applications system iNODE connectware - www.iNODE.gr, through which a company covers basic operation needs. More specifically:

iNODE solution enhances the capabilities of connecting business to the Internet, while allowing the creation of virtual private network (VPN) with significant lower cost compared to legacy solutions. In the same time it is an application development platform, which is constantly enriched. Substituting the operation of a set of software applications and devices, contributes to substantial savings in money and resources for the small and medium business while simultaneously proves to be very economical for large enterprises too. In its basic platform the system includes capabilities for Routing, DHCP, NAT, Firewall and optionally can also include additional functions such as Email server, Email Content Filtering, VPN server, File server, Fax server, Web Caching Proxy , Web Filtering. Various roles can be assigned such as:

NAS

File Server

Fax Server

VPN Gateway

Firewall

Content Filter/UTM

For further information please visit http://www.inode.gr

http://www.inode.gr/



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Partnerships

DATAWAYS offers services utilizing solutions of major manufactu rers. These collaborations were driven by the place of the manufacturers in the market and the dynamic of their products.

Cisco Systems - Premier Partner

Cisco WebEx - Authorized Partner

NetApp Unified Storage - Silver Partner

VMWARE – Professional Solution Provider

Microsoft – SMB Partner

Microsoft SPLA Service Provider

Citrix Silver Solution Advisor

Citrix Service Provider

VEEAM – Reseller & System Integration Silver Partner

Riverbed Accelerators - Value added reseller

APC - Solutions reseller

ESET – NOD32 reseller

RIPE NCC member

Symantec Web Security Authorized Reseller



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Indicative Customers

Private Sector

Public Sector

http://www.nlgworldwide.com/

http://www.pavlosmelas.gr/index.php

Corporate Profile · Cyano Cloud Services Dataways Hellas A.E. Kanari 75, 54453 Thessaloniki Greece +30 2310953953 +30 2310953963 Page 1 of 9 Corporate Profile Dataways Hellas SA

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