corporate profile

CORPORATE PROFILE

contents Contents Contents

Our Company

Our Mission

Value Proposition

Why Ashton/Dave?

Scope & Cost of services

Management Team

Partner airlines

Our Clients

Contact Us

• Ashton & Dave travels and holidays limited -- a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations. Ashton & Dave travels and holidays limited is incorporated under the COMPANIES AND ALLIED MATTERS ACT 1990 (RC 713420) and an IATA accredited travel management company Working as a professional and reliable entity, total travel logistics is one of our main objectives and quality customer service is our Top Priority. Our services include travels, tour packaging, hotel, fleet management, protocol services.

Our expertise and enthusiasm enable us to offer worry-free services to you and/or your organization. We have equally developed partnerships and created networks that will enable us to ensure that we take ‘’ the stress off the management’’ and make of all your protocol and travel needs our responsibilities. Even at short notices, at Ashton & Dave, we are up to the task. We are confident that we can offer you the experience of a lifetime!

We are looking forward to having the chance to work with you and/or your esteemed company/organization. Whenever you need any information, or simply have questions, find below our contacts.

Office line: +234 01 342 3744. or +234 704 498 7101-10. • Lawal Gbolahan Sherif Director/Country Manager 07044987105, 07058589189 • Onabanjo Olanrewaju Head, Business Development 07044987107, 08023271759 • Folashade Salman Reservation/Ticketing 07044987103, 08098563684 • Oguntoye Oyebanji Group Financial Controller 07044987109, 08037422546 • Oladosu E. Oluwatosin HR/ICT 07044987104, 07039394143

• Contact Address: 7 Saka Tinubu Street, Victoria Island, Lagos

• e-mail: [email protected] • [email protected] • website: www.ashtondavetravels.com

INTRODUCTION

Our Company Our Company •Ashton & Dave Travels and Holidays Limited is a reputable Travel & Tours Management Company formed and incorporated in 2007.

•We are IATA accredited agent and a registered member of National Association of Nigeria Travel Agents (NANTA) and American Society of Travel Agents (ASTA). We are positioned to deliver unparallel and personalised travel solutions that will translate to highest possible returns on your corporate business/leisure travel and tours investment.

•We specialised in business/leisure travel services management and we are dedicated to helping companies of all sizes as well as governmental institutions and non-governmental organisations, optimize their travel program and provide best-in-class service and assistant to travellers.

•By leveraging the talents and know-how of our people and leading-edge technology, Ashton & Dave Travels and Holidays Limited helps clients to drive savings while enhancing service and security.

Our mission Our Mission

“To provide Excellence and Best-in-class Travel Solutions, the First Time and at All Times for Real Value and Returns on Investment to our Stakeholders”.

Value proposition Value Proposition

Customer Care

Commitment to Excellence

Creativity

Entrepreneurial Spirit

Integrity Proven

Expertise

Performance Driven

Proactive Spirit

Reliability

Why Ashton/Dave? Why Ashton & Dave? Best-in-Class Travel Services. We

use online booking tools to simplify transaction for our clients and apply skills of expert travel counselors for traveler’s satisfaction. We ensure that our clients reduce their travel costs by up to 10 percent annually

and retain savings.

•Pre-travel and post-travel follow-up with calls, SMS and email messages.

•Competitive price, timely ticket delivery and refund payment.

Travel Policy Compliance. We work with company’s travel policy to ensure that, there is balance between reducing cost and responding to traveler’s needs. We negotiate for discounted fares for your organization through our direct relationship with major airlines, hotels and car hire service providers.

•Quality Assurance e.g. Zero service failure tolerance on reservations, ticketing and other travel related service.

Measuring Performance. We encourage our corporate clients to

have quarterly assessment of traveler’s satisfaction on our

performance through administration of our customer’s

perception survey (CPS).

Enhancing Traveler Tracking in association with the airlines

traveled by clients as well as other partners and the Global Travel Network – American Society of

Travel Agents (ASTA). This unique service is offered in seven

continents

Airport protocol. We ensure that our clients arriving or

departing from airports are taken through stress free immigration and security clearance up to and

from the aircraft, to and from their destinations

Optimizing Hotel Spend. We reduce cost of stays in hotels that

account for 30-40 percent of a total travel budget of companies by deploying our hotel platforms and established affiliations with

world class hotels based on clients preferences

KNOW YOUR CUSTOMERS (KYC) - Our customers are very precious to us. As such, knowing our customers and their needs

has been a strategic way of providing excellent services. In Ashton & Dave, we try as much as possible to gather general

information about our clients, what services and products they sell, top customers etc

THE NEED ANALYSIS - in the quest to knowing our clients and their needs towards providing excellent services with zero

percent service failure, relevant information are gathered and a good time scheduled to meet with the personnel in charge to

further understand the individual and/or corporate mobility needs so as to present our unique value proposition. Information on

‘’WHAT’’ type of service?, ‘’WHO’’ enjoys ‘’what’’ service? and ‘’WHERE’’ is the service needed? are critically analyzed to

ascertain the best in-class service to be recommended to our clients

CLOSING THE DEAL - joint meeting is held to confirm understanding based on the need analysis and service offerings,

mobilization etc

SERVICE LEVEL AGREEMENT (SLA) – at this stage, we delve into the description of service, frequency, invoicing procedures,

payment terms etc

COMMENCEMENT OF SERVICE

How do we work? – The Process

‘’WHAT‘’ service ‘’WHO’’ enjoys

‘’WHAT’’

‘’WHERE’’ is the

service needed

Ticketing - Local and/or international flight tickets Top Executives Lagos

Protocol service - meet, greet, assist, check in Senior managers Abuja

Hotel - five star, four star, three star, ‘’value for money’’ based hotels

Managers Portharcourt

Car Hire service - Cars, buses, coasters , Outsourced chauffeurs/drivers

Staffs International

Scope of services Scope of Services Ticket Sales and Reservations

* Planning of travel itinerary

* Issue airline tickets

• Rerouting

• Revalidation

• Ticket upgrading

As an IATA certified agent which gives us the opportunity

to have direct relationships with all the local and

international airlines within and outside Nigeria coupled

with the fact that in Aston & Dave, we have access to the

use of our GDS (global distribution system), a tool that

simplifies travel transactions for our clients on the one

hand, and our service agents who are well experienced in

the field of ticketing and reservation, making quality

customer service a Top Priority on the other hand, Our

services will ensure that we take ‘’the stress off the

management’’ and make of all your travel and protocol

needs our responsibilities; even at short notices ,at Ashton

& Dave, we are up to the task

Scope of services Scope of Services Protocol Services

Our services in this area include but not limited to

Meeting and greeting

Transfer of passengers

Checking in and baggage handling

Immigration clearance services both at the local and international wings of the airport.

With the experience gathered over the years in the aviation industry, staffs ranging from the protocol officers to the

chauffeur in Ashton & Dave are trained to maintain the best standard practice, being cautious of the fact that quality

customer service is our top priority.

Meet, greet and transfer :- Our protocol officers are always on stand by politely waiting to receive our clients at either the

local or international airport to take them to pick up and/or drop off points. Based on request, clients’ passports are

collected so as to help them through immigration formalities, sort out their luggage and take them through various

agencies at the airport. We take the burden off our clients.

Transit clearance:- we equally receive our clients in one terminal, convey them in our chauffeur driven saloons and check

them in at the other terminal. This service is particularly packaged for international passengers and Senior executives

traveling within and outside the country and require connecting flights.

Luggage handling:- At Ashton & Dave, clients’ luggage can be received in advance and pre-checked with the intended

airline (subject to airline and airport security procedures). Clients are thereafter presented with their boarding passes and

in some cases, escorted to the foot of the air craft to board on a fast track. Our aim is to ensure that clients make the flight

with minimum fuss.

Scope of services Scope of Services

Movement Logistics

Over the years, we have developed strong affiliations

through strategic partnership and signed contracts with

reliable and world class service oriented car hire

outfits that have their presence both in the local and

international airports in Lagos, Abuja, and Port-Harcourt

respectively. They provide us with brand new, fully air

conditioned automobiles of all classes for the comfort

of our clients at a moment’s notice.

These providers have a combined fleet of over 1,000

(one thousand) vehicles of various classes at their

disposal.

Tour Logistics

Requests for group movements , facility tours, excursions,

executive group tours and mass transit of staff of clients

will be serviced with luxury buses of various capacities

Scope of services Scope of Services Hotel Accommodations

We have created partnerships with some up to date, classic and standard

hotels in Lagos, Abuja and Port Harcourt on the one hand and the various

Platforms we operate which brings right to our desk collation of different

hotels world wide, Ashton and Dave will make reservations for hotel

accommodation that meets our clients travel standards with reference to

comfort, convenience and cost .

To serve our clients better, we are constantly on the move in search for hotels

that we tagged“ value for money” in Lagos, Abuja and Port Harcourt.

these hotels are individual brands that offer parallel services to the known

names and at a more economical rate.

Our Hotel Sales Specialists are available at all times to:

•Make special bookings on our SOFITEL LUXURY HOTEL System worldwide.

•Make special bookings on our STARWOOD HOTEL system worldwide.

Make special bookings on our BEST WESTERN HOTEL system worldwide

•Make special bookings on our MARRIOTT HOTEL INTERNATIONAL system

worldwide.

•Utilize our specialized platforms for bookings worldwide for both International

and local Hotels.

•Assist our clients to use their frequent flyer program for hotel payment.

Scope of services Scope of Services

Tours and Holidays

Periodically, we have special tours packages to the following countries: •China

•Dubai •Egypt •Gambia

•Ghana

•Kenya

•Nigeria, e.g. Obudu Cattle Ranch, The Tinapa Business Resorts in Calabar, Cross River State. •Tanzania

•South Africa

•United Arab Emirates, e.g. Dubaï, etc.

All our tour packages are at affordable prices.

Abiola Lawal (Chairman )

Mr. Abiola Lawal is an experienced senior manager in multiple industries ranging from Energy, Power, Aviation, Technology and Financial Industries. He worked in broad segment of the Energy value chain from – Upstream to Downstream. He also worked in several aspects of the Aviation industry in the United States covering air and ground transfer, logistics, ticketing and general airline operations working for Skywest Airlines in Los Angeles International Airport, in California, USA. Between 1991 and 1995.

Mr. Lawal has over 20 years senior level experience in strategic, operational and financial processes. He most recently served as Executive Vice President & Chief Financial Officer of a publicly quoted Amex/NYSE company. Previous to that, Mr. Lawal was the Exec. Vice President and Chief Strategy Officer for CIL, a $1.5B annual Turnover Energy Conglomerate based in USA and Nigeria.

He was a Co-founder, Vice Chairman and CEO of Innovatum Technologies - an integrated technology company.

He also served as Group Chief Strategy Officer, Oando Plc., a $3Billion annual turnover integrated oil and gas company and was Director of several of Oando subsidiaries such as Gaslink Nig. Ltd. Oando Ghana, Eastern Horizon Gas. And Oando Gas and Power.

Mr. Lawal has over a decade of experience serving on corporate boards or interacting with board members at senior management levels; including board-level experience in the areas of strategy, business development, finance and capital allocation. In addition to his professional pedigree, Mr. Lawal holds an MBA from the Graduate School of Management at the University of California, Irvine (UCI), California, USA. He also holds a Bachelor of science (B.sc)degree in economics from the university of Ilorin, Nigeria.

Management Team

Sherif Lawal (Director/ Country manager)

Lawal sherif is a part owner, director and the country manager of Ashton and Dave Travels and Holidays.

Lawal Sherif Gbolahan worked in the manpower and career development division of United Bank of Africa (UBA) between 1995 and 1997.He is a graduate of Banking and Finance in Olabisi Onabanjo University (OOU).

In 2005,He worked with Amb. John Fashanu, CEO Tyre Protector Nigeria and as Operations Director, Zyrex Product Inc. He joined Ashton & Dave Travels and Holidays, a travel management company in 2007 as the Business Development Manager and later elevated as a director to date.

He is a registered member of the Chartered Institute of Bankers of Nigeria and a final stage candidate. He also had a diploma in Banking and Finance department of Lagos State Polytechnic. Lawal Sherif is a director in Innovatum Technology, a solution company. He is also a director in Helico, an aviation company. He is presently running his MBA in Business Administration Department of University of Lagos.(UNILAG),2011/2012

Management Team

Oyebanji Oguntoye, (Financial Controller)

Mr Oyebanji Oguntoye is a an Associate Chartered Accountant with over 13 years experience in Auditing, Internal Control , Finance and Operations. He was recently the COO for True Tales Publication and Press Ltd. Prior to this, he worked with Intercontinental Homes Savings & Loans Ltd as Head, Internal Control as well as the Treasury and Strategy departments. He was also a Regional Finance Manager with Tantalizers Ltd a leading Nigerian fast food restaurant chain . He had also worked with Doyin Group of companies, a foremost and indigenous Manufacturing Group as a team leader in the Internal Control Department.

Management Team

Management Team

Onabanjo Olanrewaju (Head, Business Development/Protocol)

Mr. Onabanjo Olanrewaju is the head of business development with over 15 years of experience in the

travel industry. He has worked at various times as a ticketing and reservation agent in Biscordint Travels ;

Skyways Travels and Tours and as a customer relations/service personnel at China Southern

Airline. He is grounded in the specialized field of travel logistics which include coordination and routing

of clients’ airport transfers, protocol services and passenger handing having worked at Europ Car Nigeria

and Alto –Vista Logistics as operations manager. He is a member of the Chartered Institute of Logistics

and transport (Nigeria).

Folashade Salman (Head, Reservations & Customer service)

Salman Folashade is an International Air Travels Association (IATA ) Diploma certificate

holder whose specialty is in Travel services Management. She had a very broad experience in the travel industry as she been in the business for over 13 years taking courses, seminars and forums relating to airline reservations and ticketing, customer service, accounting , team building and effective communication skills

Management Team

• Oladosu Ebenezer Oluwatosin (Head, HR/IT)

Oladosu Ebenezer Oluwatosin - Joined Ashton and Dave in 2012 as the Admin/IT Officer. Due to his vast experience in core Information Technology/ Administrative procedures coupled with the knowledge of Amadeus PNR & FARE acquired, he was promoted to be the HR/IT Manager in January, 2014.

He is a graduate of Olabisi Onabanjo University with (B.SC) in Computer science.

Management Team

Partner Airlines Partner Airlines

Our Clients

Notore Chemicals

Contact Us Contact Us

How Can We Add Value? Schedule an Appointment With Us Today… ...and Experience Our Difference

Contact: Protocol: Onabanjo ‘Lanre- 07044987107 Ticketing: Folashade Salman- 07044987103 Finance: Oguntoye Oyebanji- 07044987109 Hajj: Lawal Sherif- 07044987105 Tours: Tracey Udoh – 07044987108 Tours: Lola Adeniji – 07044987106 HR/ICT Oladosu E.O - 07044987104 Address:7 Saka Tinubu Street Victoria Island Lagos, Nigeria Tel: 01-342-3744, 0704-498-7101-10, 08023271759, 08025017377, 08037422546, 07035538510, Email: [email protected] [email protected]

Website: www.ashtondavetravels.com