Corporate Presentation
Corporate Presentation
Page 2
Leaders in Information & Communication Technology
Leaders in Virtualization & Cloud Computing
Leaders in IT Outsourcing & Cloud Solutions
© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 3
Our Group
Overview
Founded in 1991, Data Consult delivers avant-garde, integrated ICT solutions in the Middle East and Africa regions. With over 150 highly skilled professionals dedicated to serving its clients, it has become a recognized industry leader, garnering more than 100 vendor and industry awards over the past two and a half decades. Data Consult success in Lebanon led to the opening of several branches around the world, namely in Ethiopia, Syria, Jordan, Saudi Arabia and Iraq.
Founded in 2004, WorldNet is one of the leading ICT Enterprise Solutions provider in the end-to-end Virtualization and Cloud Computing, for local, regional and multinational companies in the Levant, North Africa, Pakistan and Gulf countries. WorldNet is well-known across the MENA region as a company focusing on Virtualization and Cloud Strategies.It has been acquired by Data Consult on March 15, 2016.
Founded in 2012, Exeo was able to quickly position itself as a leading company in IT services, smart solutions and cloud. Exeo allowed its client to successfully work on their digital transformation, turning IT into a true business enabler. 100% vendor independent, Exeo has no commitment to promote any specific technology.Exeo provides innovative and tailored IT solutions that meet the needs of a geographically diverse business community.
© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 4
Our Driving Force
Expertise, Agility, Customer Centric
We have over 25 years of experience in Information and Communication Technologies, we are one of a handful of organizations in the Middle East capable of managing multi-vendor, multi-geography and multicultural environments.
Our mission is to provide our clients the latest technology advancements adapted to their exact needs.
Our team of professionals share the same passion for technology and most importantly for quality service. This expert know-how paired with a continuous desire for innovation has contributed to our success over the years.
© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 5
A Unique Customer Experience
Expertise, Agility, Customer Centric
A customer centric approach reflected in a superior customer satisfaction index.
A team of: ● Consultants● Experts● Data integration specialists● Engagement managers
Offering clients tailored solutions aligned with their business needs.
150 professionals100+ certified engineers7 locations40+ technology partners
© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 6
Milestones
Expanding, Evolving, Progressing
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Geographical Reach
Our branches are present in 7 countries
Lebanon
Jordan
Syria
KSA
Iraq
Ethiopia
UAE
© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission
Areas of Focus
Security CustomerExperience
Hybrid Cloud&
DigitalWorkspace
Internetof
Things
ServiceProviders
DigitalTransformation
- Public Cloud
Building and operating carrier grade networks:
➔ Optical Transport (SDH, DWDM)➔ IP NGN & MPLS➔ SP Wifi➔ IPv6➔ EPC
Areas Of Focus
ServiceProviders
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Service Providers
Building an end to end cyber security shield:
➔ Perimeter Security➔ Next Generation Firewall➔ Data Center Security & Micro Segmentation➔ Content Security➔ Denial of service protection➔ Identity Management➔ Secure Mobility➔ Security Services: Penetration Testing &
Vulnerability Assessment
Areas Of Focus
Security
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Security
Cu
sto
me
r E
xpe
rie
nc
e
The customer experience stack:
➔ KPI Management Portal➔ CRM & service Management➔ Workforce Optimization➔ Speech Analytics➔ Customer Collaboration➔ Mobile Collaboration➔ Video Communication➔ Collaboration➔ Recording & Quality Monitoring➔ Unified Communication
Areas Of Focus
CustomerExperience
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Customer Experience
Building next generation data centers and automating workload distribution:
➔ The Mobile & Digital Workspace➔ Software Defined Data Center➔ Hyperconverged Infrastructure➔ Private Cloud & Orchestration
Areas Of Focus
Hybrid Cloud&
DigitalWorkspace
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Hybrid Cloud & Digital Workspace
Developing Intelligent Business Applications capable of treating streams of data at rest or data in motion
➔ Cloud, fog, or mist computing➔ End to end integration from the device / sensor,
LPWAN, the mediation and to the development of the application
Areas Of Focus
Internetof
Things
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Internet of Things
Helping customers use digital technology to transform the way they work
Services:➔ Setup Customer Environments in the Cloud➔ Migration of the Data to the Cloud➔ Training & Adoption Services➔ Develop Mobile & Web Business Applications
Areas Of Focus
DigitalTransformation
- Public Cloud
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Digital Transformation - Public Cloud
© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission
● MANAGED SERVICES
● DATA INTEGRATION
● SYSTEM INTEGRATION
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Our Services
Managed Services
4 Categories:
➜ Routing & Switching
➜ LAN / WAN / Internet
➜ Network Performance
➜ Links Failure Detection &
Remedy
➜ Latency & Jitter
Monitoring
Network Infrastructure Management
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Proactive Monitoring(Logs, CPU, Memory, Temperature, FAN, etc.)
Moves, Adds & Changes
Full Devices Management
Reporting and Analytics
➜ Private Cloud
➜ Servers
➜ Storage
➜ End User Devices
➜ SIEM
➜ Vulnerabilities
Assessment & Patching
➜ Attacks Mitigation
➜ Penetration Testing
➜ End User Protection
➜ Compliance Automation
➜ Unified Communications
➜ Telepresence as a
Service
➜ Contact Center
➜ Conferencing
➜ Voice Scripting
System Infrastructure Management
Managed Security Services
Managed CollaborationServices
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Managed Services
Engagement Depth
MAC
MS
Pro
ac
tive
ESS
Ass
ist
Re
ac
tive Hardware Failures
Software BugsReactive Support
(Level 2-3)
Move DevicesAdd Features
Change Config(Level 2-3)
Proactive MonitoringNetwork Performance & KPIs
Full Devices Management(Level 1-2-3)
Hardware FailuresSoftware Bugs
Reactive Support(Level 2-3)
Hardware FailuresSoftware Bugs
Reactive Support(Level 2-3)
Move DevicesAdd Features
Change Config(Level 2-3)
© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 18
Managed Services
How we score
For the past 2 years Data Consult maintained a CSAT ratio higher than 95% , which is a testament of the quality service being provided to its clients.
Data Consult Technology Partners Worldnet Tech Partners Exeo Tech Partners
© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 20
Recent Projects & Achievements
Data Consult successfully deploys Cisco ACI at Alfa (a leading Telecom provider in Lebanon) & BankMed (one of the top 10 banks in Lebanon).
Data Consult has been recognized by Cisco Systems as winners of the "Winner's Circle Competition" for year 2015 for achieving the highest services bookings in the MENA Region.
Data Consult has been recognized by Cisco Systems for achieving Cisco Channel Customer SatisfactionExcellence!
One of Worldnet state-of-art Workspace Virtualization project in Lebanon was at USEK University where they allowed students to run very Intensive Graphic and engineering applications from anywhere and on any BYOD device. This project was the first of its kind in the academic world outside of the US.
Farnek, a leading Swiss facility management company, partnered with Exeo to roll out their TIME Attendance Solution across their offices in the UAE catering for more than 3,500 of their employees.Exeo partnering with Farnek
Thank you
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