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Techserv Consulting 1 Promoting Systems Integrity TECHSERV CONSULTING AN OVERVIEW
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Page 1: Corporate Presentation

Techserv Consulting 1PromotingSystems Integrity

TECHSERV CONSULTINGAN OVERVIEW

Page 2: Corporate Presentation

Techserv Consulting 2PromotingSystems Integrity

GOVERNANCE SERVICE PORTFOLIO

IT GOVERNANCEASSURANCE IMPLEMENTATION CONSULTING

INDUSTRY STANDARDS

SKILL BUILDING

AUDITSINTERNAL AUDITSSYSTEMS AUDIT

OUTSOURCING (O/S) ASSURANCE

DUE DILIGENCEPROJECT SUPERVISION

STANDARDSINDUSTRY STANDARDS

DOCUMENTATION

MEASUREMENT SYSTEMS

PROJECT METRICSGOVERNANCE METRICS

ISO 9001ISO 27001

COBITSAS 70

CMMIITIL

• ISO 9001• CMMI

• ISO 27001• Verification & Validation

• Internal Auditor• COBIT

• Project Management• Role based

STANDARDSINDUSTRY STANDARDS

MEASUREMENTSYSTEMS

PROJECT METRICSGOVERANCE METRICS

Page 4: Corporate Presentation

Techserv Consulting 4PromotingSystems Integrity

IT GOVERNANCE – ASSURANCE

Service - Audits …..

Internal Audit – IT Security

Internal Audit – Specific Objectives

Internal Audit Projects

Systems Audit

Service Objectives ….

Strengths and Weaknesses

Compliance and Conformance

IT / IS Risks

Data / Information integrity

Improvement Opportunities

Domain Focus

IS / IT Security

Human Resources

IT Infrastructure

Senior Management

Outsourcing

Project Management

Quality Governance

Scope Management

Software Engineering

Work Environment

General Administration

Application Systems

Page 5: Corporate Presentation

Techserv Consulting 5PromotingSystems Integrity

IT GOVERNANCE – ASSURANCE

Service – Outsourcing Assurance ….

Due diligence- Process- Human Resource - Technology- Domain

Project Supervision

Service Objectives ….

Report due diligence outcome

Periodical monitoring and provide feedback

Domain Focus

IS / IT Security

Human Resources

IT Infrastructure

Senior Management

Outsourcing

Project Management

Quality Governance

Scope Management

Software Engineering

Work Environment

General Administration

Page 6: Corporate Presentation

Techserv Consulting 6PromotingSystems Integrity

IT GOVERNANCE - CONSULTING

Service – Standards based ….

ISO 9001, 27001

COBIT, SAS 70

CMMI

ITIL

Service Objectives …..

Establish processes

Achieve consistent results

Framework for improvements

Framework for measurements

Improve Customer Satisfaction

Manage Risks

Domain Focus

IS / IT Security

Human Resources

IT Infrastructure

Senior Management

Outsourcing

Project Management

Quality Governance

Scope Management

Software Engineering

Work Environment

General Administration

Page 7: Corporate Presentation

Techserv Consulting 7PromotingSystems Integrity

IT GOVERNANCE - CONSULTING

Service – Documentation ….

Governance Policies

Process Architecture

Process definition

Process Reviews

Service Objectives …..

Process Definition

Process Formalization

Domain Focus

IS / IT Security

Human Resources

IT Infrastructure

Senior Management

Outsourcing

Project Management

Quality Governance

Scope Management

Software Engineering

Work Environment

General Administration

Page 8: Corporate Presentation

Techserv Consulting 8PromotingSystems Integrity

IT GOVERNANCE – CONSULTING

Service – Project Metrics ….

Governance Goals

Governance Measurement

Governance Diagnosis

Governance Improvement

Service Objectives …..

Objective Measurement

Establish Product Metrics

Establish Process Metrics

Measure Project performance

Measure Process performance

Domain Focus

IS / IT Security

Human Resources

IT Infrastructure

Senior Management

Outsourcing

Project Management

Quality Governance

Scope Management

Software Engineering

Work Environment

General Administration

Page 9: Corporate Presentation

Techserv Consulting 9PromotingSystems Integrity

IT GOVERNANCE – CONSULTING

Service – Governance Metrics ….

Governance Goals

Governance Measurement

Governance Diagnosis

Governance Improvement

Service Objectives …..

Measure Governance status

Establish / Re-establish goals

Align Governance to business

Establish objective measurement

Domain Focus

IS / IT Security

Human Resources

IT Infrastructure

Senior Management

Outsourcing

Project Management

Quality Governance

Scope Management

Software Engineering

Work Environment

General Administration

Page 10: Corporate Presentation

Techserv Consulting 10PromotingSystems Integrity

IT GOVERNANCE - IMPLEMENTATION

Service – Standards based….

ISO 9001, 27001

COBIT, SAS 70

CMMI

ITIL

Service Objectives …..

Implementation Strategy

Process Implementation

Process Compliance

Process Conformance

Process Improvements

Process Culture

Domain Focus

IS / IT Security

Human Resources

IT Infrastructure

Senior Management

Outsourcing

Project Management

Quality Governance

Scope Management

Software Engineering

Work Environment

General Administration

Page 11: Corporate Presentation

Techserv Consulting 11PromotingSystems Integrity

IT GOVERNANCE – SKILL BUILDING

Service – Skill Building towards …

ISO 9001

ISO 27001

CMMI

COBIT

Internal Auditors

Project Management

Domain Focus

Methodologies

Quality Governance

Project Management

Information Security

IT Governance

Software Engineering

Internal AuditsService Objectives ….

Competency Development

Refresher

Page 12: Corporate Presentation

Techserv Consulting 12PromotingSystems Integrity

IT GOVERNANCE – WHY US?

Capable of diagnosing the problems accurately

Find appropriate, cost effective and long lasting solutions

Factor in practical aspects and ground realities while finding solutions

Always strive to provide immense value to our customers

Very effectively Identify systems weaknesses & symptoms and relate to cause

Ability to understand your industry

Page 13: Corporate Presentation

Techserv Consulting 13PromotingSystems Integrity

SERVICES BROCHURE

https://www.box.net/shared/n7fs0em8lxhdinndm70mCMMI Consulting -ISO 27001 Consulting - https://www.box.net/shared/p6cqu7pr0th5tdyhn8vuISO 9001 Consulting - https://www.box.net/shared/rie1xx1vge9aeb8bmjpgIT Auditor Training - https://www.box.net/shared/nnnpuzxbnzd81zgnzqr5IT Governance Consulting - https://www.box.net/shared/4x5osijxhmdovm1jz5e7Outsourcing - Governance - https://www.box.net/shared/tm83iu5n00b2ep450f4uOutsourcing Assurance - https://www.box.net/shared/v08cgepsqs3ia6efbxx2Process Documentation - https://www.box.net/shared/v283rjn3tb8mylkdhr2lProduct Development Process - https://www.box.net/shared/9yjz4ivd7gp3v5h7eil1Project Management Training - https://www.box.net/shared/xhl8p7vv2m1qhvl8vmtvQuality Auditor Training - https://www.box.net/shared/jmdt7ha5pksyzrk27gh0Systems Audit - https://www.box.net/shared/graszljn749oc86xojyrIT Governance Product - https://www.box.net/shared/4r2zbv1hzbg3fnsy9g5s

Page 14: Corporate Presentation

Techserv Consulting 14PromotingSystems Integrity

VALUE PROPOSITION

Enhance the credibility of IT Governance practices in the organization

Produce significant improvements in timely detection of control weaknesses

Balance cost of controls vs. control benefits

Significantly reduce control weaknesses and exposures

The impact will be significant and demonstrable

Last, but not least, we strive to provide returns to our customers at least five times of the fees we receive

Page 15: Corporate Presentation

Techserv Consulting 15PromotingSystems Integrity

TESTIMONIALS

"Techserv Consulting has been associated with Crompton & Greaves R&D Division, towards providing their expertise in Product Development Process Definition, Gap Analysis, Training, Process Improvements and ultimately benchmark our processes against CMMI Level 3."

"We are extremely happy on their approach, depth of knowledge, skills, which has resulted in positive effect on our processes"

Dr. Jashavant PatelHead Global R & DCrompton & Greaves

Page 16: Corporate Presentation

Techserv Consulting 16PromotingSystems Integrity

TESTIMONIALS

"We appreciate Techserv Consulting professional services offered to us on IT / IS Audit, Business Process Definition, Risk Management practices"

"Appeared as a difficult engagement before the start, Techserv made it simple and effective in terms of application of their skills and realizing the desired results"

"We are extremely happy about their competence, co-operation and most importantly their out-of-the-box thinking"

Nomani Mohd. Nasir H.Deputy General ManagerInvestor Services of India Ltd.

Page 17: Corporate Presentation

Techserv Consulting 17PromotingSystems Integrity

TESTIMONIALS

"Techserv has provided experienced personnel, proven project management processes, valuable guidance, and build our confidence to meet the customer expectations."

Ms. Florence FernandoProcess HeadIn-Solutions Global

Page 18: Corporate Presentation

Techserv Consulting 18PromotingSystems Integrity

SERVICES MODELS

Staff Augmentation

Deputation of staff for a specified period of time at the client location

Total Outsourcing

Entire function will be outsourced to us and to function as integral part of your organization

Project outsourcing

Selected portion is outsourced as a project

Page 19: Corporate Presentation

Techserv Consulting 19PromotingSystems Integrity

Thank you for your attention!

Arul Nambi

Telephone

91 – 22 – 28573170

Mobile

+919892504538

Techserv Consulting

302 SUNGLORY

RAHEJA VIHAR

POWAI

MUMBAI 400 072

INDIA

Email : [email protected]

Website : http://www.techservconsult.com